{{Short description|Enterprise information management system}} {{Use dmy dates|date=October 2017}} An '''intelligence engine''' is a type of enterprise information management that combines business rule management, predictive, and prescriptive analytics to form a unified information access platform that provides real-time intelligence through search technologies, dashboards and/or existing business infrastructure. Intelligence Engines are process and/or business problem specific, resulting in industry and/or function-specific marketing trademarks associated with them. They can be differentiated from enterprise resource planning (ERP) software in that intelligence engines include organization-level business rules and proactive decision management functionality.
==History== The first intelligence engine application appears to have been introduced in 2001 by Sonus Networks, Inc. in their patent US6961334 B1.<ref name="sonus">{{cite patent | country = US | number = 6961334 | status = patent | title = Intelligence engine | gdate = 2005-11-01 | invent1 = Kaczmarczyk, Casimer M}}</ref> Applied to the field of telecommunications systems, the intelligence engine was composed of a database queried by a data distributor layer, received by a telephony management layer and acted upon by a facility management command & control layer.<ref name="sonus" /> This combined standalone business intelligence tools like a data warehouse, reporting and querying software and a decision support system.
The concept was reinforced in 2002 in patent application US20030236689 A1<ref name="2002patent">{{cite patent | country = US | number = 20030236689 | status = application | title = Analyzing decision points in business processes | pubdate = 2003-12-25 | invent1 = Casati, Fabio | invent2 = Sayal, Mehmet | invent3 = Guadalupe Castellanos, Maria | invent4 = Gunopulos, Dimitrios | url = https://worldwide.espacenet.com/publicationDetails/biblio?CC=US&NR=2003236689&KC=A1&FT=E&locale=en_EP}}</ref> which applied predictive quantitative models to data and used rules to correlate context data at different stages of the business process with business process outcomes to be presented to end users.<ref name="2002patent" />
LogRhythm Inc. advanced the concept in 2010 by adding event managers to the end of the intelligence engine's process to determine reporting, remediation and other outcomes.<ref name="LogRhythm">{{cite patent | country = US | number = 2012131185 | status = application | title = Advanced Intelligence Engine | pubdate = 2012-05-24 | invent1 = Petersen, Chris | invent2 = Villella, Phillip | invent3 = Aisa, Brad | url = https://worldwide.espacenet.com/publicationDetails/biblio?CC=US&NR=2012131185A1&KC=A1&FT=D}}</ref>
==Traits== As a system that combines human intelligence, data inputs, automated decision-making and unified information access, intelligence engines are an advancement in business intelligence tools because they: * integrate structured data and unstructured content in a single index<ref name="itbiz">{{cite web|url=http://www.itbusinessedge.com/blogs/it-unmasked/attivio-applies-predictive-analytics-to-indexed-data.html |title=Attivio Applies Predictive Analytics to Indexed Data |date=12 February 2014 |accessdate=2016-07-22}}</ref> * provide advanced workflow automation that can trigger multiple business processes<ref name="salesforce">{{cite press release|url=http://www.salesforce.com/company/news-press/press-releases/2015/03/150309.jsp |title=Salesforce Unveils Service Cloud Intelligence Engine—Fueling Smarter Customer Service for the Connected World |publisher=Salesforce.com|accessdate=2016-07-22}}</ref> * project future impact of data<ref name="inboundlog">{{cite web|url=http://resources.inboundlogistics.com/digital/issues/il_digital_may2016.pdf |title=Inbound Logistics Magazine May 2016|accessdate=2016-07-22}}</ref> such as supply chain threats<ref name="3pie">{{cite web |url=https://www.kpmgspectrum.com/3pie/index.html |title=KPMG Spectrum |accessdate=2016-07-22 }}{{Dead link|date=September 2024 |bot=InternetArchiveBot |fix-attempted=yes }}</ref> * recommend best actions<ref name="custmatrix">{{cite web|url=http://www.customermatrix.com/news-and-press-releases/press-releases/145-customermatrix-unveils-first-ever-cognitive-intelligence-engine-for-crm-2 |title=CustomerMatrix Unveils First-Ever Cognitive Intelligence Engine for CRM |accessdate=2016-07-22}}</ref> / highlight opportunities for process improvement<ref name="parasoft">{{cite web|url=https://www.parasoft.com/capability/process-intelligence-engine/ |title=Process Intelligence Engine (PIE) |accessdate=2016-07-22}}</ref> * leverage business intelligence from a variety of experts<ref name="inboundlog" /> * scale data visualization capabilities with the number of users<ref name="armanta">{{cite web|url=http://www.armanta.com/product/technology/intelligence-engine/ |title=A Big Data User Experience |date=October 2015 |accessdate=2016-07-22}}</ref>
==Applications== * Attivio Active Intelligence Engine<ref name="attivo-pr">{{cite web|url=http://info.attivio.com/rs/attivio/images/Attivio-Customer-Succes-Story-General-Electric.pdf |title=Active Intelligence Engine (AIE) Case Study: General Electric |accessdate=2016-07-22}}</ref> * KPMG Spectrum Intelligence Engine(s)<ref name="KPMGIE">{{cite web |url=https://www.kpmgspectrum.com/3pie/about.html |title=KPMG Spectrum: Action through Intelligence |accessdate=2016-07-22 }}{{Dead link|date=September 2024 |bot=InternetArchiveBot |fix-attempted=yes }}</ref> * Salesforce Service Cloud Intelligence Engine<ref name="salesforce" /> * FireEye Threat Intelligence Engine<ref name="fireeye">{{cite web |url=https://www.fireeye.com/products/dynamic-threat-intelligence/threat-intelligence-engine.html |title=FIREEYE THREAT INTELLIGENCE ENGINE |accessdate=2016-07-22 |archive-date=2 August 2016 |archive-url=https://web.archive.org/web/20160802113006/https://www.fireeye.com/products/dynamic-threat-intelligence/threat-intelligence-engine.html |url-status=dead }}</ref> * Factiva Intelligence Engine<ref name="factiva">{{cite web |url=http://solutions.dowjones.com/collateral/files/dj-factivacom-brochure-F-3465.pdf |title=Factiva – The Intelligence Engine |accessdate=2016-07-22 |archive-date=7 December 2015 |archive-url=https://web.archive.org/web/20151207091845/http://solutions.dowjones.com/collateral/files/dj-factivacom-brochure-F-3465.pdf |url-status=dead }}</ref> * Parasoft Process Intelligence Engine<ref name="parasoft" />
==See also== * Business intelligence (BI) * Business intelligence tools * Business rule management system * Data mining * Data science * Decision management * Enterprise information management * Predictive analytics * Prescriptive analytics
==References==
{{Reflist}}
{{DEFAULTSORT:Intelligence Engine}} Category:Data management Category:Information management Category:Big data Category:Business terms Category:Business intelligence Category:Information systems