Xbox network

{{short description|Online multiplayer gaming and digital media delivery service by Microsoft}} {{pp-move}} {{Use American English|date=March 2026}} {{Use mdy dates|date=June 2019}} {{Infobox online service | name = Xbox network | logo = frameless|class=skin-invert | developer = Xbox (Microsoft) | type = Online service | status = Active | launched = {{start date and age|2002|11|15}} | platform = Current:{{unbulleted list|Xbox 360|Xbox One|Xbox Series X/S| Windows 8/8.1/10/11<ref name="live-switch">{{cite web|last1=Morris|first1=Tatiana|title=Minecraft on Nintendo Switch to use Xbox Live login, Minecraft CEO "really" wants Sony cooperation|url=http://www.gamezone.com/news/minecraft-on-nintendo-switch-to-use-xbox-live-login-minecraft-ceo-really-wants-sony-cooperation-3454651|website=Gamezone|date=June 14, 2017|access-date=June 16, 2017|language=en|archive-date=June 18, 2017|archive-url=https://web.archive.org/web/20170618005607/http://www.gamezone.com/news/minecraft-on-nintendo-switch-to-use-xbox-live-login-minecraft-ceo-really-wants-sony-cooperation-3454651|url-status=live}}</ref>|iOS<ref name="news.xbox.com">{{cite web|url=https://news.xbox.com/2016/06/13/minecraft-realms-friendly-update/|title=Friendly Update with Xbox Live and Realms rolling out now on mobile and Windows 10!|first1=John|last1=Thornton|first2=Executive Producer for|last2=Minecraft|date=June 13, 2016|access-date=December 30, 2016|archive-date=October 16, 2017|archive-url=https://web.archive.org/web/20171016172321/https://news.xbox.com/2016/06/13/minecraft-realms-friendly-update/|url-status=live}}</ref>|iPadOS<ref name="news.xbox.com"/>|Android<ref name="news.xbox.com"/>}} Discontinued:{{unbulleted list|Xbox (April 15, 2010)<ref name="Xbox 1 Live Discontinued" />|Windows XP/Vista/7 (August 9, 2022)|Windows Phone (May 16, 2022)}}

| pricing = Free for Xbox network $9.99/month for Xbox Game Pass Essential $14.99/month for Xbox Game Pass Premium $22.99/month for Xbox Game Pass Ultimate | members = 120 million (as of January 2023)<ref name="subs">{{cite web | url=https://www.videogameschronicle.com/news/microsoft-says-xbox-monthly-active-users-hit-a-record-120-million/#:~:text=Xbox%20reportedly%20attracted%20a%20record,Game%20Pass%E2%80%9D%20during%20the%20quarter | title=Microsoft says Xbox monthly active users hit a record 120 million | date=January 24, 2023 | access-date=January 25, 2023 | archive-date=January 24, 2023 | archive-url=https://web.archive.org/web/20230124232503/https://www.videogameschronicle.com/news/microsoft-says-xbox-monthly-active-users-hit-a-record-120-million/#:~:text=Xbox%20reportedly%20attracted%20a%20record,Game%20Pass%E2%80%9D%20during%20the%20quarter | url-status=live |author-first1=Tom|author-last1=Ivan|website=VGC|publisher=1981 Media Ltd}}</ref> | website = {{URL|xbox.com/live}} | logo_size = 300 }}

The '''Xbox network''', formerly known and commonly referred to as '''Xbox Live''', is an online multiplayer gaming and digital media delivery service created and operated by Xbox for the latter's brand. It was first made available to the original Xbox console on November 15, 2002.<ref>{{Cite web|date=2002-11-15|title=Xbox Live Arrives in Stores, Sparking the Next Revolution in Video Games|url=https://news.microsoft.com/2002/11/15/xbox-live-arrives-in-stores-sparking-the-next-revolution-in-video-games/|url-status=live|archive-url=https://web.archive.org/web/20200801203934/https://news.microsoft.com/2002/11/15/xbox-live-arrives-in-stores-sparking-the-next-revolution-in-video-games/|archive-date=2020-08-01|access-date=2020-08-24|website=Microsoft Stories|language=en-US}}</ref><ref>{{Cite web|date=2002-08-13|title=Microsoft to launch Xbox Live on 15 November|url=https://www.itweb.co.za/content/8OKdWqDE1G8vbznQ|url-status=dead|archive-url=https://web.archive.org/web/20200815151518/https://www.itweb.co.za/content/8OKdWqDE1G8vbznQ|archive-date=August 15, 2020|access-date=2020-08-24|website=ITWeb}}</ref><ref>{{Cite web|date=2002-11-15|title=Xbox Live launches|url=https://www.gamespot.com/articles/xbox-live-launches/1100-2897734/|url-status=live|archive-url=https://web.archive.org/web/20200824205130/https://www.gamespot.com/articles/xbox-live-launches/1100-2897734/|archive-date=2020-08-24|access-date=2020-08-24|website=GameSpot}}</ref><ref>{{Cite web|date=2002-11-15|title=Xbox Live|url=https://www.gamingnexus.com/Article/71/Xbox-Live/|url-status=live|archive-url=https://web.archive.org/web/20200824211341/https://www.gamingnexus.com/Article/71/Xbox-Live/|archive-date=2020-08-24|access-date=2020-08-24|website=Gaming Nexus|language=en}}</ref> An updated version of the service, adding the Xbox Live Marketplace, became available with the Xbox 360 console launch in November 2005, and a further enhanced version was released in 2013 with the Xbox One.<ref>{{Cite web|date=2005-11-15|title=Microsoft Unveils Initial Xbox 360 Marketplace Content|url=https://www.gamedeveloper.com/game-platforms/microsoft-unveils-initial-xbox-360-marketplace-content|access-date=2020-08-24|website=Gamasutra|language=en|archive-date=August 24, 2020|archive-url=https://web.archive.org/web/20200824213330/https://www.gamasutra.com/view/news/98142/Microsoft_Unveils_Initial_Xbox_360_Marketplace_Content.php|url-status=live}}</ref><ref name=":0">{{Cite web|date=2013-11-20|title=Xbox One: what you get for Xbox Live Gold|url=https://www.eurogamer.net/articles/2013-11-19-xbox-one-what-you-get-for-xbox-live-gold|url-status=live|archive-url=https://web.archive.org/web/20200512005830/https://www.eurogamer.net/articles/2013-11-19-xbox-one-what-you-get-for-xbox-live-gold|archive-date=2020-05-12|access-date=2020-08-25|website=Eurogamer|language=en}}</ref> The service is used on the latest Xbox Series X and Series S and, in addition to a Microsoft account, is the account for Xbox ecosystem; accounts can store games and other content.

The service was extended in 2007 across the Windows platform, named Games for Windows – Live, now defunct, which made most aspects of the system available on Windows computers. The Microsoft Store and Xbox app are now used to cross over the Xbox ecosystem into PC gaming, in addition to handhelds and mobile phones as part of the Play Anywhere initiative.<ref>{{cite web|url=http://www.consolewatcher.com/2007/01/imagine-a-live-anywhere/ |title=Imagine A Live Anywhere! |date=January 12, 2007 |access-date=July 27, 2008 |url-status=dead |archive-url=https://web.archive.org/web/20080324103541/http://www.consolewatcher.com/2007/01/imagine-a-live-anywhere/ |archive-date=March 24, 2008 }}</ref> Microsoft's former mobile operating system, Windows Phone, included full Xbox Live functionality until it was discontinued.<ref>{{cite web|url=https://www.microsoft.com/presspass/press/2010/feb10/02-15MWC10PR.mspx |title=Microsoft Unveils Windows Phone 7 Series |website=Microsoft |url-status=dead |archive-url=https://web.archive.org/web/20100218182001/http://www.microsoft.com/presspass/press/2010/feb10/02-15MWC10PR.mspx |archive-date=February 18, 2010 }}</ref> The service shut down for the original Xbox on April 15, 2010, and original Xbox Games are now only playable online through Insignia, an unofficial Xbox Live replacement service, or through local area network (LAN) tunneling applications.<ref>{{Cite web |date=2023-10-01 |title=The original Xbox Live can now play online games again with some help from Insignia |url=https://www.neowin.net/news/the-original-xbox-live-can-now-play-online-games-again-with-some-help-from-insignia/ |access-date=2023-10-01 |website=Neowin |language=en}}</ref><ref name="Xbox 1 Live Discontinued">{{cite web|last=Whitten|first=Marc|title=A Letter from Marc Whitten: Discontinuation of Xbox LIVE for Original Xbox Games|url=http://gamerscoreblog.com/press/archive/2010/02/05/gh789.aspx?|archive-url=https://web.archive.org/web/20100209024133/http://gamerscoreblog.com/press/archive/2010/02/05/gh789.aspx|archive-date=February 9, 2010|access-date=June 19, 2013|url-status=dead}}</ref>

Xbox network service is available as both a free service and a subscription-based service known as ''Xbox Game Pass Essential''. In 2021, Microsoft renamed Xbox Live as simply the "Xbox network" to cover all of its services related to Xbox, and began slowly phasing out all "Live" branding until it was fully removed in 2023.<ref>{{Cite web |last=Boddy |first=Zachary |date=2021-03-22 |title=Microsoft officially ends 'Xbox Live' brand, changes to 'Xbox network' |url=https://www.windowscentral.com/microsoft-officially-ends-xbox-live-brand-changes-xbox-network |access-date=2023-05-08 |website=Windows Central |language=en}}</ref>

==Availability== 450px|thumb|center|Worldwide Xbox network availability|alt=Worldwide Xbox network/Games for Windows availability map The Xbox network is available in the following 41 countries and territories:<ref name="countries">{{cite web |publisher=Microsoft |work=Xbox.com |title=Countries/Regions with LIVE Service - Xbox.com |url=https://www.xbox.com/Shell/ChangeLocale |access-date=August 8, 2020 |archive-date=August 8, 2020 |archive-url=https://web.archive.org/web/20200808011439/https://www.xbox.com/Shell/ChangeLocale |url-status=live }}</ref><ref>{{Cite web |title=Xbox Supported Countries & Regions {{!}} Xbox |url=https://www.xbox.com/en-US/regions |access-date=2025-01-07 |website=Xbox.com |language=en}}</ref>

seven in the Americas: {{div col|colwidth=20em}} * {{flagicon|Argentina}} Argentina* * {{flagicon|Brazil}} Brazil * {{flagicon|Canada}} Canada * {{flagicon|Chile}} Chile* * {{flagicon|Colombia}} Colombia* * {{flagicon|Mexico}} Mexico * {{flagicon|United States}} United States {{div col end}}

one in {{Tooltip|Africa|Officially merged with the Middle East.}}: {{div col|colwidth=20em}} * {{flagicon|South Africa}} South Africa {{div col end}}

nine in the Asia-Pacific region: {{div col|colwidth=20em}} * {{flagicon|Australia}} Australia * {{flagicon|China}} China * {{flagicon|Hong Kong}} Hong Kong * {{flagicon|India}} India * {{flagicon|Japan}} Japan * {{flagicon|New Zealand}} New Zealand * {{flagicon|Singapore}} Singapore * {{flagicon|South Korea}} South Korea * {{flagicon|Taiwan}} Taiwan {{div col end}}

21 in Europe: {{div col|colwidth=20em}} * {{flagicon|Austria}} Austria * {{flagicon|Belgium}} Belgium * {{flagicon|Czech Republic}} Czech Republic * {{flagicon|Denmark}} Denmark * {{flagicon|Finland}} Finland * {{flagicon|France}} France * {{flagicon|Germany}} Germany * {{flagicon|Greece}} Greece * {{flagicon|Hungary}} Hungary * {{flagicon|Ireland}} Ireland * {{flagicon|Italy}} Italy * {{flagicon|Netherlands}} Netherlands * {{flagicon|Norway}} Norway * {{flagicon|Poland}} Poland * {{flagicon|Portugal}} Portugal * {{flagicon|Slovakia}} Slovakia * {{flagicon|Spain}} Spain * {{flagicon|Sweden}} Sweden * {{flagicon|Switzerland}} Switzerland * {{flagicon|Turkey}} Turkey * {{flagicon|United Kingdom}} United Kingdom {{div col end}}

three in the {{Tooltip|Middle East|Officially merged with Africa.}} * {{flagicon|Israel}} Israel * {{flagicon|Saudi Arabia}} Saudi Arabia* * {{flagicon|United Arab Emirates}} United Arab Emirates*

'*' = Country where Xbox network and Store are officially available, but the Store is in Global currency USD, not in local currency.

Users from other countries are not officially supported, although it is possible for them to access Xbox network if they provide an address located in a country where Xbox network is officially available. The country selected during account creation affects the payment options, content, and services available to the user.<ref>{{cite web|url=https://support.xbox.com/en-US/xbox-360/console/dashboard-or-hub-in-another-language|title=How to change your Xbox LIVE account language setting |publisher=Microsoft Support |date=May 31, 2017}}{{cbignore|bot=medic}}</ref> Previously, users were unable to change their account region, but in October 2012, Microsoft introduced an account migration tool as a pilot project, which allows the user to change their region and maintain their Xbox network profile. Subscriptions, such as that for Xbox Music, cannot be transferred with this method.<ref>{{cite web|title=Xbox Live regional account migration tool is now live|url=http://www.polygon.com/2013/1/16/3882596/xbox-live-regional-account-migration-tool-is-now-live|website=Polygon|date=January 16, 2013|access-date=January 16, 2013|archive-date=January 19, 2013|archive-url=https://web.archive.org/web/20130119053709/http://www.polygon.com/2013/1/16/3882596/xbox-live-regional-account-migration-tool-is-now-live|url-status=live}}</ref>

On May 18, 2011, Microsoft announced that it planned to launch Xbox network in the Middle East within the next twelve months,<ref>{{cite web |url=http://www.itp.net/584823-xbox-live-for-middle-east-in-next-12-months |title=Xbox Live for Middle East in next 12 months – Gadgets – News & Features |publisher=ITP.net |access-date=March 31, 2012 |archive-date=December 28, 2011 |archive-url=https://web.archive.org/web/20111228040502/http://www.itp.net/584823-xbox-live-for-middle-east-in-next-12-months |url-status=live }}</ref> but it never occurred during that time period. However, on October 20, 2012, Microsoft officially announced the service would be launching in the United Arab Emirates and Saudi Arabia in three days time.<ref name="XboxLiveME">{{cite web |last=Rego |first=Nick |url=http://me.ign.com/en/news/4952/XBOX-Live-Launching-in-UAE-and-KSA-Oct-23rd |title=XBOX Live Launching in UAE and KSA Oct 23rd |publisher=IGN Middle East |date=October 20, 2012 |access-date=October 20, 2012 |archive-date=October 23, 2012 |archive-url=https://web.archive.org/web/20121023093557/http://me.ign.com/en/news/4952/XBOX-Live-Launching-in-UAE-and-KSA-Oct-23rd |url-status=live }}</ref> On November 4, Microsoft announced that the service would be launched on November 29 in Argentina and Israel.<ref>{{cite web|url=http://www.infobae.com/notas/679711-Xbox-360-y-todos-sus-servicios-llegan-al-pais.html|title=Xbox 360 y todos sus servicios llegan al país|work=infobae|access-date=November 6, 2012|archive-date=November 8, 2012|archive-url=https://web.archive.org/web/20121108182901/http://www.infobae.com/notas/679711-Xbox-360-y-todos-sus-servicios-llegan-al-pais.html|url-status=live}}</ref> The service also appeared in the following month in Slovakia and Turkey. The service was launched in China without Game Pass in late 2014.<ref>{{Cite web|title=Xbox Supported Countries & Regions {{!}} Xbox|url=https://www.xbox.com/en-US/regions|access-date=2020-10-27|website=Xbox.com|language=en|archive-date=May 12, 2021|archive-url=https://web.archive.org/web/20210512094714/https://www.xbox.com/en-US/regions|url-status=live}}</ref>

On March 5, 2022, the Xbox team announced that it suspended all Xbox network services in Russia in response to the 2022 Russian invasion of Ukraine.<ref>{{Cite web |last2=Hood |first2=Vic |last1=Bains |first1=Callum |date=2022-03-05 |title=Microsoft halts Xbox sales in Russia following Ukraine's call to 'block' accounts |url=https://www.techradar.com/news/ukraine-calls-on-playstation-and-xbox-to-block-all-russian-accounts |access-date=2025-10-24 |website=TechRadar |language=en}}</ref>

==History== ===Launch with the original Xbox=== thumbnail|right|The first Xbox Live logo, used from 2002 until 2010 As Microsoft developed the original Xbox console, online gaming was designated as one of the key pillars for the greater Xbox strategy. Sega had made an attempt to capitalize on the ever-growing online gaming scene when it launched the Dreamcast video game console in 1999, including online support as standard, with the SegaNet service in North America and Dreamarena in Europe.<ref name="SegaNet launch">{{cite web|last=Satterfield |first=Shane |url=http://www.gamespot.com/articles/seganet-launches/1100-2625699/ |title=SegaNet Launches |website=GameSpot |date=September 7, 2000 |access-date=October 30, 2014 |url-status=live |archive-url=https://web.archive.org/web/20150713030636/http://www.gamespot.com/articles/seganet-launches/1100-2625699/ |archive-date=July 13, 2015}}</ref> Nevertheless, due to lack of widespread broadband adoption at the time, the Dreamcast shipped with only a dial-up modem while a later-released broadband adapter was neither widely supported nor widely available. Downloadable content was available, though limited in size due to the narrowband connection and the size limitations of a memory card.<ref name="Culturalist Press">{{cite web | url = http://culturalistpress.com/why-do-xbox-games-updates-take-so-long-to-download/ | title = Why do Xbox games & updates take so long to download? | work = Culturalist Press: Technology, news, politics & more | date = March 2, 2022 | access-date = March 2, 2022 | archive-date = March 2, 2022 | archive-url = https://web.archive.org/web/20220302181550/http://culturalistpress.com/why-do-xbox-games-updates-take-so-long-to-download/ | url-status = live }}</ref> The PlayStation 2 did not initially ship with built-in networking capabilities.

Microsoft, however, hoped that the Xbox would succeed where the Dreamcast had failed. The company determined that intense online gaming required the throughput of a broadband connection and the storage space of a hard disk drive, and thus these features would be vital to the new platform. This would allow not only for significant downloadable content, such as new levels, maps, weapons, challenges and characters, to be downloaded quickly and stored, but also would make it possible to standardize bandwidth intensive features such as voice communication. Steve Ballmer and Bill Gates both had a vision of making premium download content and add-ons that would attract many new customers. Based on this reasoning, the console included a standard Ethernet port (10/100) in order to provide connectivity to common broadband networks, but did not include a modem or any dial-up support, and its online service was designed to support broadband users only. Critics scoffed at it, citing poor broadband adoption at the turn of the century.<ref>{{Cite book|author=Dean Takahashi|title=Opening The Xbox: Inside Microsoft's Plan to Unleash an Entertainment Revolution|year=2002|page=[https://archive.org/details/openingxboxinsid00taka/page/339 339]|publisher=Prima |isbn=0-7615-3708-2|url=https://archive.org/details/openingxboxinsid00taka/page/339}}</ref><ref name="bloomberg oral">{{cite web | url = https://www.bloomberg.com/news/features/2021-01-06/xbox-the-oral-history-of-an-american-video-game-empire | title = Xbox: The Oral History of an American Video Game Empire | first = Dina | last = Bass | date = January 6, 2021 | access-date = January 6, 2021 | work = Bloomberg News | archive-date = June 14, 2021 | archive-url = https://web.archive.org/web/20210614013349/https://www.bloomberg.com/news/features/2021-01-06/xbox-the-oral-history-of-an-american-video-game-empire | url-status = live }}</ref>

When the Xbox launched on November 15, 2001, the as-yet unnamed online service was destined for a Summer 2002 deployment.<ref>{{cite web|author=Microsoft |title=Xbox Erupts on the Scene |website=Microsoft |url=https://www.microsoft.com/presspass/press/2001/nov01/11-15xboxeruptspr.mspx |access-date=July 27, 2008 |url-status=dead |archive-url=https://web.archive.org/web/20080410163009/http://www.microsoft.com/presspass/press/2001/nov01/11-15xboxeruptspr.mspx |archive-date=April 10, 2008 }}</ref> Xbox Live was finally given a name at E3 2002 when the service was unveiled in its entirety. Sound-dampened booths and broadband-connected Xbox consoles—featuring an early version of ''Unreal Championship''—demonstrated the service on the show floor. The Epic title was one of the flagship titles for the service, which was slated for a debut on November 15, 2002, marking the anniversary of the Xbox launch. Microsoft announced that 50 Xbox Live titles would be available by the end of 2003.<ref>{{cite web|publisher=Microsoft |title=Xbox Live Turns up the Volume on the Future of Gaming |url=https://www.microsoft.com/presspass/press/2002/may02/05-20e3briefingpr.mspx |date=May 20, 2002 |access-date=December 1, 2006 |url-status=dead |archive-url=https://web.archive.org/web/20070314071440/http://www.microsoft.com/presspass/press/2002/May02/05-20E3BriefingPR.mspx |archive-date=March 14, 2007 }}</ref> Utilizing the required broadband bandwidth, Xbox Live featured a unified gaming "Friends List", as well as a single identity across all titles (regardless of the publisher), and standardized voice chat with a headset and communication, a feature that was still in its infancy.

Leading up to the launch, Microsoft enlisted several waves of beta testers to improve the service and receive feature feedback. The first wave of beta testers were given ''Re-Volt'' (which was never released officially) and ''NFL Fever 2003'' to beta test. Once beta testing concluded, Microsoft sent these beta testers a translucent orange memory card, a headset carrying case, and a beta tester t-shirt with the slogan "I've got great hands". When the service debuted, it lacked much of the functionality that later titles included, but Xbox Live grew and evolved on the Xbox and many aspects of the service were included with the Xbox 360 console out of the box, rather than through a later update. Microsoft granted Live-related patent that gives Xbox 360 users access to watch other gamers compete against each other over Xbox Live.<ref>{{cite web|author=Console Watcher|title=Microsoft's 5,000th Patent: Allowing Users To Spectate Other Players Through Live|url=http://www.consolewatcher.com/2006/03/microsofts-5000th-patent-allowing-users-to-spectate-other-players-through-live/|url-status=dead|archive-url=https://web.archive.org/web/20060502164926/http://consolewatcher.com/2006/03/microsofts-5000th-patent-allowing-users-to-spectate-other-players-through-live/|archive-date=May 2, 2006|access-date=2020-08-25}}</ref>

The packaging for playable Xbox Live titles on the original Xbox console featured a trademark luminescent orange-gold bar underneath the Xbox header. ''Tom Clancy's Splinter Cell'' and ''Brute Force'' sported a Live "bubble" design, as they only featured downloadable content. It was changed later, wherein all Xbox Live titles included the universal orange-gold Live bar. By the time of the Xbox 360, all titles were required to provide at least a limited form of Xbox Live "awareness".{{clarify|date=December 2013}} In July 2004, Xbox Live had reached 1 million online users.<ref>{{cite web|url=http://www.activewin.com/interviews/microsoft/37.shtml |title=ActiveXbox.com: Interview with Larry Hryb, Director of Programming: Xbox Live |access-date=November 4, 2015 |url-status=dead |archive-url=https://web.archive.org/web/20160201104901/http://www.activewin.com/interviews/microsoft/37.shtml |archive-date=February 1, 2016 }}</ref> In July 2005, Xbox Live had reached 2 million online users.<ref>{{cite web|url=https://arstechnica.com/gaming/2005/07/778/|title=Xbox LIVE users top 2 million|date=July 21, 2005|access-date=December 30, 2016|archive-date=August 1, 2020|archive-url=https://web.archive.org/web/20200801212404/https://arstechnica.com/gaming/2005/07/778/|url-status=live}}</ref>

===Subsequent growth=== thumbnail|right|200px|The second Xbox Live logo, used from 2005 until 2013 On November 15, 2007, Microsoft celebrated Xbox Live's 5th anniversary by offering its then over 8 million subscribers the title ''Carcassonne'' free of charge and awarding gamers who had subscribed to Live since its inception 500 free Microsoft Points. Due to intermittent service interruptions during late December 2007 and early January 2008, Microsoft promised to offer a free Xbox Live Arcade game to all Xbox Live users as compensation, in an open letter to all Xbox Live members from Marc Whitten, Xbox LIVE General Manager.<ref>{{cite web| url = http://www.majornelson.com/archive/2008/01/03/xbox-live-holiday-performance.aspx| archive-url = https://web.archive.org/web/20100428111748/http://www.majornelson.com/archive/2008/01/03/xbox-live-holiday-performance.aspx| archive-date = April 28, 2010 | title = Xbox Live Holiday Performance | publisher = majornelson.com | first = Larry | last = Hryb | author-link = Larry Hryb | date = January 3, 2008 | access-date = July 27, 2008 }}</ref> Increased demand from Xbox 360 purchasers (the largest number of new user sign-ups in the history of Xbox Live) was given as the reason for the downtime.<ref>[http://www.pcworld.com/article/141018/microsoft_offers_free_game_for_xbox_live_holiday_problems.html Microsoft offers free game for Xbox Live holiday problems] {{Webarchive|url=https://web.archive.org/web/20111201212234/http://www.pcworld.com/article/141018/microsoft_offers_free_game_for_xbox_live_holiday_problems.html |date=December 1, 2011 }}. PC World, January 4, 2008.</ref> On January 18, 2008, Microsoft announced ''Undertow'' would be offered free to both Gold and Free members for the week starting January 23 through January 27 as compensation.<ref>{{cite web|title=Undertow Free of Charge Next Week on Xbox LIVE Arcade|url=http://gamerscoreblog.com/team/archive/2008/01/18/UndertowFreeofCharge.aspx|url-status=live|archive-url=https://web.archive.org/web/20100212172304/http://gamerscoreblog.com/team/archive/2008/01/18/UndertowFreeofCharge.aspx|archive-date=February 12, 2010|work=archive.org}}</ref>

On November 12, 2009, Dennis Durkin, COO of Microsoft's interactive entertainment business, announced that November 10, 2009, the release of ''Call of Duty: Modern Warfare 2'' marked the busiest day ever on Xbox Live, with over two million active users simultaneously.<ref>{{cite web|url=http://g4tv.com/thefeed/blog/post/700680/Tuesday-Was-Xbox-Lives-Busiest-Day-Ever.html|archive-url=https://web.archive.org/web/20170630000325/http://g4tv.com/thefeed/blog/post/700680/Tuesday-Was-Xbox-Lives-Busiest-Day-Ever.html|url-status=dead|archive-date=June 30, 2017|title=Tuesday Was Xbox Live's Busiest Day Ever|date=April 10, 2010|publisher=G4TV}}</ref>

On February 5, 2010, Marc Whitten announced that Xbox Live had reached 23 million members.<ref>{{cite web|url=http://xbox.com/press/2010/0205-whittenletter.htm|title=An Open Letter from Xbox LIVE General Manager Marc Whitten |date=February 5, 2010| first= Marc| last=Whitten| publisher=Microsoft}}{{dead link|date=June 2016|bot=medic}}{{cbignore|bot=medic}}</ref> On the same day, Larry Hyrb, Xbox Live's Major Nelson, announced on his blog that Xbox Live support for the original Xbox would be discontinued on April 15, 2010, including online play through backwards compatibility on the Xbox 360 and all downloadable content for original Xbox games.<ref>{{cite web| url=http://majornelson.com/archive/2010/02/05/xbox-live-being-discontinued-for-original-xbox-consoles-and-games.aspx| title=Xbox Live being discontinued for Original Xbox consoles and games| date=February 5, 2010| publisher=Microsoft| access-date=February 8, 2010| archive-url=https://web.archive.org/web/20101125060201/http://majornelson.com/archive/2010/02/05/xbox-live-being-discontinued-for-original-xbox-consoles-and-games.aspx| archive-date=November 25, 2010| url-status=dead| df=mdy-all}}</ref>

In August 2010, Microsoft announced an increase to the cost of Xbox Live Gold in several countries by 20%, for the first time since its inception.<ref>{{cite web| url=http://news.cnet.com/8301-17938_105-20015064-1.html| title=Xbox Live Gold subscribers face price increase| date=August 30, 2010| publisher=CNET.com| access-date=November 15, 2010| archive-date=February 28, 2014| archive-url=https://web.archive.org/web/20140228075745/http://news.cnet.com/8301-17938_105-20015064-1.html| url-status=dead}}</ref><ref>{{cite web| url=http://www.gamasutra.com/view/news/31153/Interview_Microsofts_Davison_On_How_Kinect_Will_Help_Xbox_Live_Ramp_Up.php| title=Interview: Microsoft's Davison On How Kinect Will Help Xbox Live Ramp Up| date=November 2, 2010| website=Gamasutra| quote=''With this dashboard update, you guys are also increasing the yearly subscription fee to $60. When you compare that to services like the PlayStation Network, which has all of their core online services free, how do you guys justify that significant... At this point, it's the cost of a full retail game. What do you feel justifies that price?''| access-date=November 15, 2010| archive-date=November 18, 2021| archive-url=https://web.archive.org/web/20211118223155/https://www.gamasutra.com/view/news/31153/Interview_Microsofts_Davison_On_How_Kinect_Will_Help_Xbox_Live_Ramp_Up.php| url-status=dead}}</ref><ref>{{cite news| url=https://www.zdnet.com/blog/open-source/microsoft-surrenders-on-linux-kinect-hack/7769| title=Microsoft surrenders on Linux Kinect hack| date=November 12, 2010| work=ZDNet| quote=''The company has admitted that users of its XBox Live online service spend only 60% of their time playing games, and that the company was able to raise its price on the service by 20%.''| access-date=November 15, 2010| archive-date=November 15, 2010| archive-url=https://web.archive.org/web/20101115074556/http://www.zdnet.com/blog/open-source/microsoft-surrenders-on-linux-kinect-hack/7769| url-status=dead}}</ref> The basic service was also renamed. Prior to October 2010, the free service was known as ''Xbox Live Silver''.<ref name="silver-rebranding">{{cite web|url=http://www.gamasutra.com/view/news/31092/Microsoft_Renames_Xbox_Live_Silver_to_Xbox_Live_Free.php|title=Microsoft Renames Xbox Live Silver to 'Xbox Live Free'|author=Kyle Orland|access-date=October 21, 2010|archive-date=May 11, 2012|archive-url=https://web.archive.org/web/20120511050801/http://www.gamasutra.com/view/news/31092/Microsoft_Renames_Xbox_Live_Silver_to_Xbox_Live_Free.php|url-status=dead}}</ref>

It was announced on June 10, 2011, that the service is going to be fully integrated into Microsoft's Windows 8.<ref>{{cite web|url=http://www.maximumpc.com/article/news/windows_8_integrate_xbox_live_support |title=Windows 8 To Integrate Xbox Live Support |publisher=Maximum PC |access-date=August 29, 2011 |url-status=dead |archive-url=https://web.archive.org/web/20110902035748/http://www.maximumpc.com/article/news/windows_8_integrate_xbox_live_support |archive-date=September 2, 2011 }}</ref>

In October 2011, Microsoft announced live streaming cable television with various providers.<ref>{{cite web |url=https://www.engadget.com/2011/10/05/microsoft-reveals-new-tv-providers-on-xbox-360-in-the-us-and-int/ |title=Microsoft reveals new TV providers including Verizon and Comcast coming to Xbox 360 (video) |publisher=Engadget |date=October 5, 2011 |access-date=November 4, 2011 |archive-date=May 1, 2019 |archive-url=https://web.archive.org/web/20190501180919/https://www.engadget.com/2011/10/05/microsoft-reveals-new-tv-providers-on-xbox-360-in-the-us-and-int/ |url-status=live }}</ref>

thumbnail|right|200px|The third Xbox Live logo, used from 2013 until 2021 In February 2013, Yusuf Mehdi, corporate vice president of Microsoft's Interactive Entertainment Business, shared that Xbox Live members now number 46 million, up 15 percent from a year ago, during the Dive into Media conference in Southern California.<ref name="Geekwire 2013">{{cite web|url=http://www.geekwire.com/2013/microsoft-24m-kinect-sensors-sold-xbox-live-reaches-46m-members/|title=Geekwire:Microsoft: 24M Kinects sold, Xbox Live hits 46M members|date=February 11, 2013|access-date=May 6, 2013|work=Geekwire|archive-date=May 26, 2022|archive-url=https://web.archive.org/web/20220526192154/https://www.geekwire.com/2013/microsoft-24m-kinect-sensors-sold-xbox-live-reaches-46m-members/|url-status=live}}</ref>

In June 2014, Microsoft retracted the Xbox Live Gold requirements to access streaming media apps (including Netflix, Hulu, YouTube, Internet Explorer, Skype, and others), though various rental or subscription fees may still apply.<ref name="extremetech-nffree">{{cite news|title=Desperate Microsoft removes Xbox Live Gold paywall for Netflix, Hulu, other web services|url=http://www.extremetech.com/gaming/182310-desperate-microsoft-finally-removes-xbox-live-gold-paywall-for-netflix-hulu|work=ExtremeTech|date=May 13, 2014|access-date=May 13, 2014|last1=Plafke|first1=James|archive-date=May 14, 2014|archive-url=https://web.archive.org/web/20140514020649/http://www.extremetech.com/gaming/182310-desperate-microsoft-finally-removes-xbox-live-gold-paywall-for-netflix-hulu|url-status=live}}</ref><ref name="eurogamer-xblgoldpaywall">{{cite web|title=Microsoft to remove Xbox Live Gold paywall for streaming apps|url=http://www.eurogamer.net/articles/2014-05-13-microsoft-to-remove-xbox-live-gold-paywall-for-streaming-apps|work=Eurogamer|date=May 13, 2014|access-date=May 13, 2014|archive-date=May 14, 2014|archive-url=https://web.archive.org/web/20140514051217/http://www.eurogamer.net/articles/2014-05-13-microsoft-to-remove-xbox-live-gold-paywall-for-streaming-apps|url-status=live}}</ref>

On December 25, 2014, both PlayStation Network and Xbox Live suffered network disruption after a denial-of-service attack.<ref name="TheNextWeb.com">{{cite web|last1=Ghoshal|first1=Abhimanyu|title=PlayStation Network and Xbox Live down for many over Christmas|url=https://thenextweb.com/insider/2014/12/26/playstation-network-xbox-live-since-christmas/|publisher=TheNextWeb.com|access-date=December 27, 2014|date=December 25, 2014|archive-date=March 14, 2021|archive-url=https://web.archive.org/web/20210314133348/https://thenextweb.com/insider/2014/12/26/playstation-network-xbox-live-since-christmas/|url-status=live}}</ref> Functionality was restored on December 28, with some users experiencing difficulties in the days that followed.<ref name="PlayStation Network Update">{{cite web|last1=Jensen|first1=Catherine|title=PlayStation Network Update|url=http://blog.us.playstation.com/2014/12/27/playstation-network-update-3/|publisher=PlayStation Blog|access-date=December 28, 2014|date=December 27, 2014|archive-date=December 29, 2014|archive-url=https://web.archive.org/web/20141229044717/http://blog.us.playstation.com/2014/12/27/playstation-network-update-3/|url-status=live}}</ref><ref name="business2community.com">{{cite web|last1=Leonard |first1=Jay |url=http://www.business2community.com/tech-gadgets/playstation-network-still-suffering-connectivity-problems-01109871|title=PlayStation Network Still Suffering Connectivity Problems|work=Business 2 Community|date=December 30, 2014|access-date=January 8, 2015|archive-date=June 16, 2021|archive-url=https://web.archive.org/web/20210616072408/https://www.business2community.com/tech-gadgets/playstation-network-still-suffering-connectivity-problems-01109871|url-status=live}}</ref> A group called, "The Phantom Squad" has threatened to disrupt the Xbox Live network through a denial-of-service attack on December 25, 2015.<ref>{{Cite web|title = Got A PS4 Or Xbox One? Hackers Could Be About To Ruin Christmas - AGAIN|url = http://www.huffingtonpost.co.uk/2015/12/18/hacking-group-phantom-squad-threaten-to-take-xbox-live-and-psn-down-over-christmas_n_8836330.html|website = The Huffington Post UK|date = December 18, 2015|access-date = December 22, 2015|archive-date = December 20, 2015|archive-url = https://web.archive.org/web/20151220012316/http://www.huffingtonpost.co.uk/2015/12/18/hacking-group-phantom-squad-threaten-to-take-xbox-live-and-psn-down-over-christmas_n_8836330.html|url-status = live}}</ref>

In 2019, the Official Xbox Magazine revealed that Xbox Live would be made cross platform, and would serve Android, iOS and Nintendo Switch.<ref>{{Cite web|date=2019-02-04|title=Microsoft preparing to bring Xbox Live to iOS, Android, and Nintendo Switch|url=https://www.theverge.com/2019/2/4/18210199/microsoft-xbox-live-ios-android-switch-cross-platform|url-status=live|archive-url=https://web.archive.org/web/20200820171646/https://www.theverge.com/2019/2/4/18210199/microsoft-xbox-live-ios-android-switch-cross-platform|archive-date=2020-08-20|access-date=2020-08-25|website=The Verge|language=en}}</ref>

Microsoft added Xbox Live Gold to its Xbox Game Pass program as part of a new Xbox Game Pass Ultimate subscription tier in April 2019.<ref>{{Cite web |url=https://www.theverge.com/2019/4/5/18296816/microsoft-xbox-game-pass-ultimate-subscription-pricing-release-date-rumors |title=Microsoft to combine Xbox Game Pass and Xbox Live into $14.99-a-month subscription |last=Warren |first=Tom |date=April 5, 2019 |website=The Verge |access-date=June 9, 2019 |archive-url=https://web.archive.org/web/20190527042744/https://www.theverge.com/2019/4/5/18296816/microsoft-xbox-game-pass-ultimate-subscription-pricing-release-date-rumors |archive-date=May 27, 2019 |url-status=live }}</ref>

===Rebranding=== On January 22, 2021, Microsoft planned to increase the prices for the Xbox Live Gold subscriptions, as follows: by $1 for the monthly subscription ($10.99 from $9.99), by $5 for the 3-month subscription ($29.99 from $24.99), by $20 for the 6-month subscription ($59.99 from $39.99), and by $60 (double the price) for the 12-month subscription ($119.99 from $59.99). However, the 6-month and 12-month subscription price increases would not affect existing subscribers when they resubscribed at the same level, nor those already subscribed through the Xbox Games Pass Ultimate program.<ref>{{cite web | url = https://www.theverge.com/2021/1/22/22244173/microsoft-xbox-live-gold-price-increase-pricing | title = Microsoft is increasing the price of Xbox Live Gold | first = Tom | last = Warren | date = January 22, 2021 | access-date = January 22, 2021 | work = The Verge | archive-date = February 7, 2022 | archive-url = https://web.archive.org/web/20220207065810/https://www.theverge.com/2021/1/22/22244173/microsoft-xbox-live-gold-price-increase-pricing | url-status = live }}</ref> However, after complaints from the Xbox community, Microsoft made an announcement on the same day that they revoked their decision, and that they would not increase the prices of any of the subscriptions, thus they would remain the same as they were.<ref>{{cite web | url = https://www.theverge.com/2021/1/23/22245630/microsoft-xbox-live-gold-price-increase-reversed-f2p | title = Microsoft backtracks on Xbox Live Gold price hike | first = Sam | last = Byford | date = January 22, 2021 | access-date = January 21, 2021 | work = The Verge | archive-date = December 13, 2021 | archive-url = https://web.archive.org/web/20211213155506/https://www.theverge.com/2021/1/23/22245630/microsoft-xbox-live-gold-price-increase-reversed-f2p | url-status = live }}</ref><ref>{{Cite web|url=https://news.xbox.com/en-us/2021/01/22/update-on-xbox-live-gold-pricing/|title=No Changes to Xbox Live Gold Pricing, Free-to-Play Games to be Unlocked [Update]|date=January 22, 2021|access-date=April 5, 2022|archive-date=April 6, 2022|archive-url=https://web.archive.org/web/20220406152908/https://news.xbox.com/en-us/2021/01/22/update-on-xbox-live-gold-pricing/|url-status=live}}</ref>

Microsoft officially announced that they would be branding Xbox Live as "Xbox network" in March 2021 as to cover all the services related to Xbox and not just Xbox Live. Xbox Live Gold would remain the same name and to distinguish the subscription program from the set of services. Microsoft also stated that with this, it would eliminate the requirement to have Xbox Live Gold to play free-to-play games on Xbox consoles.<ref>{{cite web | url = https://www.theverge.com/2021/3/22/22345276/microsoft-xbox-live-network-rebrand-name-change | title = Microsoft rebrands Xbox Live to Xbox network | first = Tom | last = Warren | date = March 22, 2021 | access-date = March 22, 2021 | work = The Verge | archive-date = May 17, 2021 | archive-url = https://web.archive.org/web/20210517220803/https://www.theverge.com/2021/3/22/22345276/microsoft-xbox-live-network-rebrand-name-change | url-status = live }}</ref>

By January 2021, Microsoft reported that there were more than 100 million Xbox users (including those through the Xbox Game Pass subscription).<ref>{{cite web | url = https://www.theverge.com/2021/1/26/22250795/xbox-game-pass-subscribers-growth-microsoft | title = Xbox Game Pass subscribers hit 18 million | first = Tom | last = Warren | date = November 6, 2021 | work = The Verge | access-date = November 6, 2021 | archive-date = January 18, 2022 | archive-url = https://web.archive.org/web/20220118144101/https://www.theverge.com/2021/1/26/22250795/xbox-game-pass-subscribers-growth-microsoft | url-status = live }}</ref>

On September 14, 2023, Xbox Live Gold was discontinued and replaced by Xbox Game Pass Core, which carries most of the same benefits as Xbox Live Gold, while replacing the "Games with Gold" program with access to a limited rotation of Game Pass titles.<ref name=":1" /><ref name=":2" />

==User information== ===Gamertag=== A '''gamertag''' is the universal name for a player's username on the Xbox network. A gamertag is a unique identifier, and can include numbers, letters, and spaces. Gamertags can be changed using an Xbox console (first time is free, all other changes afterwards are charged), while the Xbox 360 supports eight Xbox network-enabled profiles per memory unit and thirty-two profiles on the hard drive.<ref>{{Cite web|url=http://support.xbox.com/support/en/us/nxe/kb.aspx?ID=905882&lcid=1033&category=xboxlive|archive-url = https://web.archive.org/web/20110722013304/http://support.xbox.com/support/en/us/nxe/kb.aspx?ID=905882&lcid=1033&category=xboxlive|archive-date = July 22, 2011|title = Xbox Support}}</ref>

A player's Gamertag account status can be checked using a variety of online tools, which is useful especially when looking for a new gamertag, or confirming that a gamertag exists. Using a valid gamertag, any player can be found and messaged from within the network. There are also several websites which allow users of gamertags to upload photos and information about themselves.

{{Anchor|Gamer picture|gamer picture}} Gamertags also contain avatar images (or "gamer pictures"), with the stock images sometimes associated with certain games or game characters. On Xbox 360, individual gamerpics are available, but they are usually bundled into packs. It is also possible to take "Public" pictures (which are shown to all that view a profile, unless the user has a different "personal" picture set) which can be taken of avatars while using the avatar editor. On Xbox One and Xbox Series X|S, players are able to upload custom images of their choice through the Xbox app, subject to Xbox approval.

Users were formerly forbidden to use strings such as "gay" or refer to homosexuality in any way in their gamertag or profile due to it being considered "content of a sexual nature", even if the string occurs in a legitimate surname. Incidents where a woman was suspended from the service for identifying herself as a lesbian, and an incident where a male user was suspended for using his surname "Gaywood" in his username attracted controversy.<ref>{{cite news |url=https://www.foxnews.com/story/lesbian-banned-from-microsofts-xbox-live |title=Lesbian Banned From Microsoft's XBOX Live |date=February 26, 2009 |access-date=October 27, 2009 |publisher=FOX News |archive-date=May 17, 2009 |archive-url=https://web.archive.org/web/20090517034001/http://www.foxnews.com/story/0,2933,500824,00.html |url-status=live }}</ref><ref name=GAYER>{{cite web |url=http://kotaku.com/390593/thegayergamer-gets-xbox-live-ban-microsoft-explains |title=theGAYERgamer gets XBOX live ban Microsoft explains. |publisher=Kotaku |date=May 14, 2008 |access-date=October 27, 2009 |first1=Leigh |last1=Alexander |archive-date=March 1, 2009 |archive-url=https://web.archive.org/web/20090301130559/http://kotaku.com/390593/thegayergamer-gets-xbox-live-ban-microsoft-explains |url-status=dead }}</ref><ref name=gaywood>{{cite web|url=http://kotaku.com/5010324/microsoft-explains-gaywood-ban|title=Microsoft explains gaywood ban|publisher=Kotaku|date=May 21, 2008|access-date=October 27, 2009|first1=Leigh|last1=Alexander|archive-date=February 28, 2009|archive-url=https://web.archive.org/web/20090228083923/http://kotaku.com/5010324/microsoft-explains-gaywood-ban|url-status=dead}}</ref><ref>{{cite web |url=http://consumerist.com/5160187/identifying-yourself-as-a-lesbian-gets-you-banned-on-xbox-live |title=Identifying yourself as a lesbian gets you banned on XBOX Live|date=February 25, 2009|access-date=October 27, 2009|first1=Meg|last1=Marco|publisher=The Consumerist |archive-url=https://web.archive.org/web/20091008213210/http://consumerist.com/5160187/identifying-yourself-as-a-lesbian-gets-you-banned-on-xbox-live |archive-date=October 8, 2009|url-status=dead}}</ref><ref>{{Cite news | first=Nathan | last=Meuiner | title=Homophobia and Harassment in the Online Gaming Age | date=January 13, 2010 | publisher=IGN | url=http://xboxlive.ign.com/articles/106/1060720p1.html | archive-url=https://web.archive.org/web/20100116142533/http://xboxlive.ign.com/articles/106/1060720p1.html | url-status=dead | archive-date=January 16, 2010 | work=IGN Xbox Live | access-date=January 15, 2010 }}</ref> In February 2009, Xbox Live Lead Program Manager for Enforcement Stephen Toulouse clarified the service's policy on sexual identification, stating that "Expression of any sexual orientation [...] is not allowed in Gamertags" but that the company is "examining how we can provide it in a way that won't get misused".<ref name=seXBOX>{{cite web|url=http://kotaku.com/5160677/microsoft-looking-to-change-xbox-live-sexual-discrimination|title=Microsoft looking to change XBOX Live sexual discrimination|date=February 26, 2009|access-date=October 27, 2009|publisher=Kotaku|first1=Luke|last1=Plunkett|archive-date=May 16, 2013|archive-url=https://web.archive.org/web/20130516062012/http://kotaku.com/5160677/microsoft-looking-to-change-xbox-live-sexual-discrimination|url-status=dead}}</ref> Changes announced in March 2010 permit Xbox Live members to express sexual orientation in their gamertags and profiles.<ref name="queerty">{{cite web |url=http://www.queerty.com/wow-xbox-live-will-let-players-mention-their-sexuality-without-getting-banned-20100305/ |title=WOW: Xbox Live Will Let Players Mention Their Sexuality Without Getting Banned |date=March 5, 2010 |publisher=Queerty.com |access-date=August 29, 2011 |archive-date=March 14, 2014 |archive-url=https://web.archive.org/web/20140314200220/http://www.queerty.com/wow-xbox-live-will-let-players-mention-their-sexuality-without-getting-banned-20100305/ |url-status=live }}</ref>

===Gamerscore=== The Gamerscore (G) is an achievements point accumulation system that reflects the number of achievements accumulated by a user on Xbox through the displaying of the number of points accumulated. These Achievement points are awarded for the completion of game-specific challenges, such as beating a level or amassing a specified number of wins against other players in online matches and other various in game challenges.

Initially, retail Xbox 360 games offered up to 1,000G spread over a variable number of Achievements, while each Xbox Live Arcade title contained 12 Achievements totaling 200G. On February 1, 2007, Microsoft announced on their Gamerscore Blog some new policies that developers must follow related to Gamerscore and Achievements in future releases.<ref>{{cite web|url=http://gamerscoreblog.com/team/archive/2007/02/01/540575.aspx|archive-url=https://web.archive.org/web/20100210173501/http://gamerscoreblog.com/team/archive/2007/02/01/540575.aspx |archive-date=February 10, 2010 |work=archive.org|title=Gamerscore Blog : Addicted to Achievements? }}</ref> All regular disc-based games must have 1,000 Gamerscore points in the base game; the title can ship with fewer than 1,000 points, but anything added later must be free.{{citation needed|date=July 2019}} Game developers also now have the option of adding up to 250 points via downloadable content every quarter after the first year of release (for a total of 1,750 points). Xbox Live Arcade titles also allowed players to obtain Gamerscore, initially up to 200 Gamerscore with additional points up to 50 Gamerscore via downloadable content (for a total of 250 points),<ref>{{cite web |url=http://www.411mania.com/games/columns/103556 |title=Xbox LIVE Achievement changes, ''411mania'' |publisher=411mania.com |access-date=August 29, 2011 |url-status=dead |archive-url=https://web.archive.org/web/20110919165545/http://www.411mania.com/games/columns/103556 |archive-date=September 19, 2011 }}</ref> but some XBLA games now contain up to 400 Gamerscore without DLC.

On March 25, 2008, Microsoft cracked down on "Gamerscore cheaters" (those who used external tools to artificially inflate their Gamerscore), and reduced their Gamerscores to zero without the option to recover the scores that had been "earned", and branded the player by denoting on their Gamertag that they were a "Cheater".<ref>{{cite web |last=Grant |first=Christopher |url=http://www.joystiq.com/2008/03/25/cheaters-branded-on-xbox-live-gamerscore-reset |title=Cheaters Branded on Xbox Live, Gamerscore Reset, ''Joystiq'' |publisher=Joystiq.com |date=March 25, 2008 |access-date=August 29, 2011 |archive-date=June 20, 2013 |archive-url=https://web.archive.org/web/20130620063008/http://www.joystiq.com/2008/03/25/cheaters-branded-on-xbox-live-gamerscore-reset/ |url-status=live }}</ref>

The development of the Gamerscore system had created a new niche in the internet economy. Many websites have been created to provide gamers with tips and tricks for getting achievement points. Some sites are solely devoted to these achievement guides, and some blogs provide gaming guides in addition to their other content.

On March 13, 2014, Ray Cox IV or "Stallion83" became the first player in history to reach 1 million Gamerscore.<ref>{{cite web|url=http://news.xbox.com/2014/05/01/xbox-stallion-83/|title=The Man with a Million Gamerscore: An Interview with Stallion83|first=Xbox Wire|last=Staff|date=May 2014|access-date=December 30, 2016|archive-date=November 20, 2017|archive-url=https://web.archive.org/web/20171120181419/http://news.xbox.com/2014/05/01/xbox-stallion-83/|url-status=live}}</ref>

===Gamercard=== The Gamercard is an information panel used to summarize one's user profile on Microsoft's Xbox network. The pieces of information on a Gamercard include: * Gamertag * Gamer picture (avatar) * Reputation (only shown on Xbox One and Xbox Series X|S if the viewed player is constantly violating the Community Standards) * Tenure (How many years you have been subscribed to Xbox Game Pass Core or Ultimate) * Gamerscore * Gamer Zone (Xbox 360 only) * Recent games played

A player's Gamercard can be viewed via the guide, the Xbox app, or online through Xbox.com.

Similarly, Mac OS X users were able to download widgets that display their Xbox Live Gamercard within Mac OS X's Dashboard. These can be downloaded onto any Mac with OS X 10.4 or higher via Apple's [https://www.apple.com/downloads/dashboard/ widget download page].

On Xbox 360, there were four Gamer Zones; ''Recreation'' is for casual gamers, ''Family'' is for family-friendly gamers (without profanity, etc.), ''Pro'' is for competitive gamers who enjoy a challenge, and ''Underground'' is for no-holds-barred gaming where anything goes (as long as it does not violate the Xbox Live Terms of Use). However, in practice these gamer zones were displayed only on the Gamercard of the player, and did not tend to affect the gameplay experience or the matching of players in online games.

===TrueSkill=== {{main article|TrueSkill}} TrueSkill<ref>{{cite web|url=http://research.microsoft.com/osa/apg/details.aspx|archive-url=https://web.archive.org/web/20081210013829/http://research.microsoft.com/osa/apg/details.aspx |archive-date=December 10, 2008 |title=TrueSkill}}</ref> is a ranking and matchmaking system which was first implemented as part of the Xbox 360's ''Live'' service. Developed at Microsoft Research Cambridge (United Kingdom), the TrueSkill ranking system is now used in over 150 titles for the Xbox 360{{Citation needed|date=November 2008}} and was used in the Games for Windows – Live game ''Warhammer 40,000: Dawn of War II''. It uses a mathematical model of uncertainty to address weaknesses in existing ranking systems such as Elo. For example, a new player joining million-player leagues can be ranked correctly in fewer than 20 games. It can predict the probability of each game outcome, which enhances competitive matchmaking, making it possible to assemble skill-balanced teams from a group of players with different abilities.

When matchmaking, the system attempts to match individuals based on their estimated skill level. If two individuals are competing head-to-head and have the same estimated skill level with low estimate uncertainty, they should each have roughly a 50% chance of winning a match. In this way, the system attempts to make every match as competitive as possible.

In order to prevent abuse of the system, the majority of ranked games have relatively limited options for matchmaking. By design, players cannot easily play with their friends in ranked games. However, these countermeasures have failed due to techniques such as alternate account(s) and system flaws where each system has its own individual TrueSkill rating. To provide less competitive games, the system supports unranked ''Player Matches'', which allow individuals of any skill level to be paired (often including "guests" on an account). Such matches do not contribute to the TrueSkill rating.

==Microsoft Store== {{Main article|Microsoft Store}} The Microsoft Store is the current digital marketplace for the Xbox ecosystem starting in 2017 for the Xbox One. It is available on consoles and on Xbox's website (as well as its own website), offering games from across all of Xbox's generations, in addition to movies, television shows, and multiple apps available as streaming services for music or television.

===Xbox 360 stores===

{{Main article|Xbox Games Store}} {{See also|Microsoft Movies & TV}} Xbox Games Store (formerly Xbox Live Marketplace) was a unified storefront for the Xbox 360 and Xbox One which offered both free and premium content for download including Xbox Live Arcade titles, Xbox indie games, original Xbox games, Xbox 360 game demos, game expansion material (e.g. extra maps, vehicles, songs), trailers, gamer pictures and themes, television shows, music videos, movie rentals, Apps and games and more.<ref name="marketplace">{{cite web |work=Xbox.com |publisher=Microsoft |date=November 22, 2005 |access-date=July 27, 2008 |title=Xbox.com: Xbox LIVE Marketplace |url=http://www.xbox.com/live |archive-date=July 9, 2008 |archive-url=https://web.archive.org/web/20080709055740/http://www.xbox.com/live/ |url-status=live }}</ref>

On November 6, 2006, Microsoft announced Microsoft Movies & TV (Microsoft Films & TV in other supported countries) (formerly Xbox Video Marketplace, Xbox Video and Zune Video), an exclusive video store accessible through the Xbox 360. Launched in the United States on November 22, 2006, the first anniversary of the Xbox 360's launch, the service allows users in the United States to download high-definition and standard-definition television shows for purchase and movies for rental onto an Xbox 360 console for viewing. With the exception of short clips, content is not currently available for streaming, and must be downloaded. Movies are available for rental from the Video Marketplace. They expire in 14 days after download or at the end of the first 24 hours after the movie has begun playing, whichever comes first. Television episodes can be purchased to own, and are transferable to an unlimited number of consoles. Downloaded files use 5.1 surround audio and are encoded using VC-1 for video at 720p, with a bitrate of 6.8 Mbit/s.<ref name="Xbox 360 live video">{{cite web |url=https://www.engadget.com/2006/11/06/microsofts-xbox-live-video-hdtv-and-hd-movie-downloads-for-you/ |title=HDTV and HD movie downloads for your 360 |access-date=November 11, 2006 |last=Block |first=Ryan |date=November 7, 2006 |publisher=Endaget |archive-date=November 10, 2006 |archive-url=https://web.archive.org/web/20061110111325/http://www.engadget.com/2006/11/06/microsofts-xbox-live-video-hdtv-and-hd-movie-downloads-for-you/ |url-status=live }}</ref> Television content is offered from MTV, VH1, Comedy Central, Turner Broadcasting and CBS; and movie content is Warner Bros., Paramount and Disney, along with other publishers.<ref name="Live Video announcement">{{cite press release |title=Movies and TV on your Xbox |publisher=Microsoft |date=November 6, 2006 |url=http://xbox.com/community/news/2006/1106-moviestv.htm |archive-url=https://archive.today/20130630171557/http://xbox.com/community/news/2006/1106-moviestv.htm |url-status=dead |archive-date=June 30, 2013 |access-date=July 26, 2008 }}</ref>{{clear}}

== Xbox Play Anywhere == {{Main article|Play Anywhere}} {{see also|List of Xbox Play Anywhere games}} thumb|Xbox Play Anywhere logo Originally called ''Live Anywhere, Play Anywhere'' is a cross-platform service allowing owners of ''Xbox'' and ''Windows'' games the ability to use said games on either operating system. Under the scheme, supported games purchased digitally on Microsoft Store for Xbox One can also be downloaded on a Windows 10 PC (running Windows 10 Anniversary Update or later) through Microsoft Store using the same Microsoft account at no additional charge, and vice versa. The scheme also promotes the ability to synchronize save data, achievements, and downloadable content between Windows 10 and Xbox One versions of a game.

Microsoft announced in March 2019 that it would be providing Xbox Live SDKs for iOS and Android mobile devices, allowing developers on those platforms to integrate most services of the Xbox network into their applications and games. Microsoft also stated that they were looking to bring this functionality to the Nintendo Switch,<ref>{{cite web |last=Warren |first=Tom |date=March 14, 2019 |title=Microsoft announces Xbox Live for any iOS or Android game |url=https://www.theverge.com/2019/3/14/18265214/microsoft-xbox-live-ios-android-games-support-features |url-status=live |archive-url=https://web.archive.org/web/20190314180829/https://www.theverge.com/2019/3/14/18265214/microsoft-xbox-live-ios-android-games-support-features |archive-date=March 14, 2019 |access-date=March 14, 2019 |work=The Verge}}</ref> anticipating this to be a post-launch feature for the Switch port of ''Cuphead''.<ref>{{cite web |last=Nunneley |first=Stephany |date=March 20, 2019 |title=Cuphead on Switch to support Xbox Live achievements, more in a future update |url=https://www.vg247.com/2019/03/20/cuphead-switch-xbox-live-support/ |url-status=live |archive-url=https://web.archive.org/web/20190321133044/https://www.vg247.com/2019/03/20/cuphead-switch-xbox-live-support/ |archive-date=March 21, 2019 |access-date=March 20, 2019 |work=VG247}}</ref>

=== History === ''Play Anywhere'' was originally released as ''Live Anywhere'' as a cross-platform initiative to bring the ''Xbox network'' to a wide variety of Microsoft platforms and devices, including Xbox, Xbox 360, Microsoft Windows (Vista and 7), Windows Phone, and Zune.<ref name="liveanywhere">{{cite news |author=Jason Cross |date=May 10, 2006 |title=The Skinny on Microsoft's Live Anywhere Service |newspaper=ExtremeTech |url=http://www.extremetech.com/article2/0,1558,1960510,00.asp?kc=ETRSS02129TX1K0000532 |access-date=August 16, 2008 |archive-url=https://web.archive.org/web/20090228190549/http://www.extremetech.com/article2/0,1558,1960510,00.asp?kc=ETRSS02129TX1K0000532 |archive-date=February 28, 2009}}</ref> Microsoft's Chris Early said of ''Live Anywhere'' in 2006 that "it [was] a long-term project expected to be rolled out over several years".<ref name="xblanywhere06">{{cite web |author=Jason Dobson |date=May 18, 2006 |title=Gamasutra – Q&A: Chris Early Breaks Down Microsoft Live Anywhere |url=http://www.gamasutra.com/php-bin/news_index.php?story=9369 |url-status=dead |archive-url=https://web.archive.org/web/20200802202340/http://www.gamasutra.com/php-bin/news_index.php?story=9369 |archive-date=August 2, 2020 |access-date=August 17, 2008 |website=Gamasutra}}</ref> While a concept service for mobile devices was demonstrated at E3 2006 and CES 2006 on a Motorola Q mobile phone, it never released.<ref>{{cite web |date=May 22, 2006 |title=Exclusive: Live Anywhere |url=http://www.eurogamer.net/tv_video.php?playlist_id=459&s=l |url-status=dead |archive-url=https://web.archive.org/web/20070930040742/http://www.eurogamer.net/tv_video.php?playlist_id=459&s=l |archive-date=September 30, 2007 |access-date=August 16, 2008 |website=Eurogamer}}</ref>

On February 15, 2010, Microsoft announced its new mobile operating system, Windows Phone. With Windows Phone 7 and Windows Mobile 10, Microsoft integrated full Xbox Live functionality. Windows Phone has since been discontinued.<ref name="auto">{{Cite news |last=Reilly |first=Claire |date=2017-10-08 |title=Windows 10 Mobile gets its final death sentence |work=CNET |url=https://www.cnet.com/news/windows-10-mobile-features-hardware-death-sentence-microsoft/ |access-date=2017-10-09}}</ref>

At E3 2016 on June 14, 2016, ''Play Anywhere'' was announced, rebranding ''Live Anywhere'', and releasing on September 13, 2016.<ref>{{Cite web |last=Crecente |first=Brian |date=July 1, 2016 |title=Xbox Play Anywhere launches Sept. 13 |url=http://www.polygon.com/2016/7/1/12077802/xbox-play-anywhere-launches-sept-13 |url-status=live |archive-url=https://web.archive.org/web/20160711164520/http://www.polygon.com/2016/7/1/12077802/xbox-play-anywhere-launches-sept-13 |archive-date=July 11, 2016 |access-date=September 28, 2016 |website=Polygon}}</ref>

=={{Anchor|Xbox Live Gold}}Xbox Game Pass== {{Main|Xbox Game Pass}} Signing up for the Xbox network is free, but a recurring subscription to Xbox Game Pass is required to access community features such as online multiplayer for paid games, game recording, and media sharing. The service includes access to a library of games which can be downloaded and played at no additional charge; they become locked and unplayable if the subscription lapses, or the title is no longer available to Game Pass.<ref name="sharing">Travis Pope. [http://www.gottabemobile.com/2015/02/23/how-to-take-a-screenshot-on-the-xbox-one/ How to Take a Screenshot on the Xbox One] {{Webarchive|url=https://web.archive.org/web/20160807135541/http://www.gottabemobile.com/2015/02/23/how-to-take-a-screenshot-on-the-xbox-one/ |date=August 7, 2016 }}, gottabemobile.com, February 23, 2015.</ref><ref name="upload">[http://www.xbox.com/en-US/entertainment/xbox-one/live-apps/Upload-studio Show off your greatest gaming moments your way with Upload] {{Webarchive|url=https://web.archive.org/web/20141219004407/http://www.xbox.com/en-US/entertainment/xbox-one/live-apps/Upload-studio |date=December 19, 2014 }}, xbox.com</ref><ref name="broadcasting">[https://twitter.com/XboxSupport1/status/508966404993740800 Xbox Support] {{Webarchive|url=https://web.archive.org/web/20220526192304/https://twitter.com/XboxSupport1/status/508966404993740800 |date=May 26, 2022 }}, Official overflow account, September 8, 2014.</ref><ref name=":2" /> While initially requiring the subscription, online multiplayer on free-to-play titles, as well as the party chat feature on Xbox consoles, no longer need a subscription to use as of April 2021.<ref name="f2p">{{cite web |last=Grubb |first=Jeff |date=April 21, 2021 |title=Xbox Live Gold drops the pay wall for 50 free-to-play games |url=https://venturebeat.com/2021/04/21/xbox-live-gold-drops-the-pay-wall-for-50-free-to-play-games/ |url-status=live |archive-url=https://web.archive.org/web/20220526192239/https://venturebeat.com/2021/04/21/xbox-live-gold-drops-the-pay-wall-for-50-free-to-play-games/ |archive-date=May 26, 2022 |access-date=April 21, 2021 |work=Venture Beat}}</ref>

The service is available in multiple tiers:

* '''Game Pass Essential''' launched on September 14, 2023 with the name Game Pass Core. It subsumed and replaced the former Xbox Live Gold service with a basic version of the Xbox Game Pass service that originally launched in 2017.<ref name="verge announce">{{cite web |author=Tom Warren |date=February 28, 2017 |title=Microsoft's new Xbox Game Pass subscription grants access to more than 100 games |url=https://www.theverge.com/2017/2/28/14761624/xbox-game-pass-subscription-game-service-features-pricing |url-status=live |archive-url=https://web.archive.org/web/20170301003629/http://www.theverge.com/2017/2/28/14761624/xbox-game-pass-subscription-game-service-features-pricing |archive-date=March 1, 2017 |access-date=February 28, 2017 |publisher=The Verge}}</ref> Game Pass Core was functionally identical to Xbox Live Gold, except that the former "Games with Gold" program (which offered a free game per-month to subscribers) was replaced with access to a rotation of Game Pass titles available on Xbox consoles. This feature launched with 36 games, with plans to occasionally add more.<ref name=":1">{{Cite web |last=McWhertor |first=Michael |date=2023-07-17 |title=Xbox Game Pass Core to replace Xbox Live Gold in September |url=https://www.polygon.com/23797388/xbox-live-gold-ending-game-pass-core |access-date=2023-07-17 |website=Polygon |language=en-US}}</ref><ref name=":2">{{cite web | url = https://www.theverge.com/2023/9/13/23871737/xbox-game-pass-core-36-games-release-date | title = Xbox Game Pass Core is launching with 36 games this week | first = Tom | last = Warren | date =September 14, 2023 | accessdate = September 13, 2023 | work = The Verge }}</ref> On October 1st, 2025, the plan was renamed alongside Game Pass Standard with large updates to the service. The plan keeps the functionality of Game Pass Core while also affecting gaming on Windows PCs.

* '''Game Pass Premium''' (previously known as Game Pass Standard) offers the full Game Pass library on Xbox consoles, but does not include "day-one" access to first-party Microsoft Gaming releases; it launched in 2025 to replace a previous iteration of the base Game Pass service which did not include access to Xbox Live Gold features.<ref name=":3">{{Cite web |last=Warren |first=Tom |date=July 9, 2024 |title=Microsoft is hiking the price of Xbox Game Pass Ultimate and launching a new "Standard" tier |url=https://www.theverge.com/2024/7/9/24195312/microsoft-xbox-game-pass-ultimate-price-increase-standard-subscription |website=The Verge}}</ref> On October 1st, 2025, the plan was renamed alongside Game Pass Core with large updates to the service. The plan keeps the functionality of Game Pass Standard while also affecting gaming on Windows PCs. * '''Game Pass Ultimate''' offers the full Game Pass library on Xbox consoles, Microsoft Windows PCs, and Xbox Cloud Gaming.<ref name=":3" />

==Programs== ===Former=== The "Game with Fame" initiative was Microsoft's way to connect Xbox Live members with celebrities and game developers.<ref>{{cite web|work=Xbox.com |publisher=Microsoft |access-date=May 29, 2008 |title=Game with Fame – Play on Xbox LIVE Against Celebrities |url=http://xbox.com/community/calendar/gamewithfame |archive-url=https://web.archive.org/web/20100308003558/http://xbox.com/community/calendar/gamewithfame |archive-date=March 8, 2010 }}</ref> Notable participants of "Game with Fame" include Shia LaBeouf, Jack Black, Rihanna, Velvet Revolver, Victoria Justice, Shaun Wright-Phillips, Scissor Sisters, Paramore, Korn, OK Go, Red Jumpsuit Apparatus, Dream Theater, Linkin Park, Green Day<ref>{{cite web|work=Xbox.com |publisher=Microsoft |access-date=August 14, 2008 |title=Calendar of Events – Game With Fame |url=http://xbox.com/community/calendar/gamewithfame/archive.htm }}{{dead link|date=June 2016|bot=medic}}{{cbignore|bot=medic}}</ref> and Insane Clown Posse.<ref>{{cite web|url=http://www.ballerstatus.com/2009/10/23/insane-clown-posse-takes-on-gamers-via-xbox-lives-game-with-fame/|title=Insane Clown Posse Takes On Gamers Via Xbox Live's 'Game With Fame' - BallerStatus.com|work=BallerStatus.com|date=October 23, 2009|access-date=October 28, 2014|archive-date=July 1, 2020|archive-url=https://web.archive.org/web/20200701212449/https://www.ballerstatus.com/2009/10/23/insane-clown-posse-takes-on-gamers-via-xbox-lives-game-with-fame/|url-status=live}}</ref>

"Xbox Rewards" was a promotion designed to provide gamers incentives to play on the Xbox network by subsidizing achievement points earned with actual rewards. Gamers were required to register for specific challenges which, if successfully completed, would yield a challenge-specific reward.

"Xbox Live Labs" was a program found in the community section and was available from March 10 to 27, 2011 for members in the United States. If a player chose to participate, they were rewarded with avatar items and 3 zero-point achievements.<ref>{{Cite web|last=Nelson|first=Major|date=2011-03-10|title=Xbox LIVE Labs|url=https://majornelson.com/2011/03/10/xbox-live-labs/|access-date=2020-10-27|website=Xbox Live's Major Nelson|language=en-US|archive-date=July 1, 2020|archive-url=https://web.archive.org/web/20200701192810/https://majornelson.com/2011/03/10/xbox-live-labs/|url-status=live}}</ref>

''Metamessage'' was a show which aimed to answer questions sent in by viewers on anything related to the world of Xbox. The show ran for four series and was released every other Saturday. The show was driven entirely by user-generated questions. To ensure the volume of questions remained high, fans could contact the show in a variety of ways, including sending questions to the ''Metamessage'' Gamertag over Xbox LIVE, writing an email, or using social network websites.{{citation needed|date=July 2014}}

{{Anchor|Games with Gold}}"Games with Gold" was a program in which digital downloads of games were offered at no charge to Xbox Live Gold subscribers. Games with Gold initially launched with the Xbox 360 in July 2013,<ref>[https://techcrunch.com/2013/06/10/microsoft-fires-back-at-sony-with-free-game-downloads-for-xbox-live-gold-gamers/ Microsoft Fires Back At Sony With Free 360 Game Downloads For Xbox Live Gold Gamers] {{Webarchive|url=https://web.archive.org/web/20210507135835/https://techcrunch.com/2013/06/10/microsoft-fires-back-at-sony-with-free-game-downloads-for-xbox-live-gold-gamers/|date=May 7, 2021}}. TechCrunch (July 10, 2013). Retrieved on January 29, 2014.</ref> while Xbox One games were added in June 2014.<ref name="ign-xboxgamesone">{{cite web |date=May 13, 2014 |title=Games with Gold for June 2014 includes Xbox One |url=http://ca.ign.com/articles/2014/05/13/games-with-gold-for-june-2014-includes-xbox-one |url-status=live |archive-url=https://web.archive.org/web/20161015160239/http://ca.ign.com/articles/2014/05/13/games-with-gold-for-june-2014-includes-xbox-one |archive-date=October 15, 2016 |access-date=May 13, 2014 |work=IGN}}</ref> After October 2022, Games with Gold no longer offered Xbox 360 games, with future releases being Xbox One games only.<ref>{{cite web |last=Bonthyus |first=Darryn |date=July 5, 2022 |title=Xbox Games With Gold Will No Longer Offer Xbox 360 Titles From October |url=https://www.gamespot.com/articles/xbox-games-with-gold-will-no-longer-offer-xbox-360-titles-from-october/1100-6505091/ |url-status=live |archive-url=https://web.archive.org/web/20220705221451/https://www.gamespot.com/articles/xbox-games-with-gold-will-no-longer-offer-xbox-360-titles-from-october/1100-6505091/ |archive-date=July 5, 2022 |access-date=July 5, 2022 |work=GameSpot}}</ref><ref>{{cite web |last1=Warren |first1=Tom |date=5 July 2022 |title=Xbox 360 games will no longer be part of Xbox Games with Gold in October |url=https://www.theverge.com/2022/7/5/23195244/xbox-games-with-gold-xbox-360-games-end |url-status=live |archive-url=https://web.archive.org/web/20220706021610/https://www.theverge.com/2022/7/5/23195244/xbox-games-with-gold-xbox-360-games-end |archive-date=July 6, 2022 |access-date=6 July 2022 |website=The Verge |language=en}}</ref> Games downloaded through the program on Xbox 360 were free to own with no further restrictions.<ref name="ign-xboxgamesone" /> Xbox One Games with Gold titles required an active Gold subscription in order to use, and became locked and unplayable if the subscription lapsed.<ref name="ign-xboxgamesone" /> As of November 2015, all Games with Gold titles for Xbox 360 were backwards compatible on Xbox One. The service was discontinued on September 14, 2023 as part of the Xbox network rebranding and focusing on a base-level Game Pass tier.<ref name="GamesRadar-xb1xb360">{{cite web |last=Skrebels |first=Joe |date=June 17, 2015 |title=Xbox One's backwards compatibility works because it's tricking your 360 games |url=https://www.gamesradar.com/xbox-ones-backwards-compatibility-works-because-its-tricking-your-360-games/ |url-status=live |archive-url=https://web.archive.org/web/20220429185216/https://www.gamesradar.com/xbox-ones-backwards-compatibility-works-because-its-tricking-your-360-games/ |archive-date=April 29, 2022 |access-date=June 20, 2015 |work=GamesRadar}}</ref><ref name="polygon-gwgxb360">{{cite web |date=August 4, 2015 |title=All future Xbox 360 Games with Gold freebies will be backwards compatible on Xbox One |url=http://www.polygon.com/2015/8/4/9094731/xbox-360-games-with-gold-backwards-compatible |url-status=live |archive-url=https://web.archive.org/web/20150806155738/http://www.polygon.com/2015/8/4/9094731/xbox-360-games-with-gold-backwards-compatible |archive-date=August 6, 2015 |access-date=August 5, 2015 |website=Polygon}}</ref>

===Current=== Microsoft Rewards is a current promotion providing Xbox network members with Reward Points (not to be confused with the defunct Microsoft Points) when they achieve Game Pass goals, buy something on the Marketplace, etc.

"Xbox Ambassadors" are Xbox network members selected by Microsoft who have proven themselves to be helpful towards others, and are willing to assist new Xbox users and answer their questions. As of March 2009, there are ambassadors representing 18 countries in more than 30 languages.<ref>{{cite web|work=Xbox.com |publisher=Microsoft |access-date=August 14, 2008 |title=Xbox Ambassadors on Xbox LIVE |url=http://xbox.com/community/ambassadors/default.htm |archive-url=https://archive.today/20130630171235/http://xbox.com/community/ambassadors/default.htm |url-status=dead |archive-date=June 30, 2013 }}</ref>

==Security== Microsoft implements a number of different security measures on its Xbox network service. One of these takes the form of a proactive security check that assures that only unmodified machines may access their service. On May 17, 2007, Microsoft banned consoles with modified firmware from Xbox Live. A Microsoft representative indicated that the action was taken to assure "the integrity of the service and protect our partners and users.". According to Microsoft, consoles with firmware of unknown origin, quality or intent were banned permanently from the Xbox network.

It has been discovered that pretexting has been used to impersonate an Xbox network user for sabotage. Microsoft subsequently implemented greater security to decrease the service's susceptibility to social engineering.<ref>{{cite web|title=Xbox Live Security Update – Xbox Live's Major Nelson |date=March 23, 2007 |url=http://majornelson.com/archive/2007/03/23/xbox-live-security-update.aspx |work=majornelson.com |last=Hryb |first=Larry |access-date=March 23, 2007 |url-status=dead |archive-url=https://web.archive.org/web/20070327205607/http://www.majornelson.com/archive/2007/03/23/xbox-live-security-update.aspx |archive-date=March 27, 2007 }}</ref>

In early November 2009 Microsoft banned approximately 1 million consoles with modified firmware from Xbox Live.<ref>{{cite web|url=http://news.cnet.com/8301-13772_3-10395265-52.html|title=Report: Microsoft bans 1 million Xbox Live players|author=Daniel Terdiman|access-date=November 16, 2009|archive-date=March 8, 2013|archive-url=https://web.archive.org/web/20130308222240/http://news.cnet.com/8301-13772_3-10395265-52.html|url-status=dead}}</ref>

In October 2011, users of Xbox Live reported having unauthorized access to their Xbox Live accounts, with Microsoft points subsequently being used and/or bought to purchase various in-game items for ''FIFA 12''. Microsoft responded to such incidents by restricting access to the account for 25 days while the fraud team investigated. Both EA and Microsoft denied the existence of a wider security breach.<ref>{{cite web |last=Kuchera |first=Ben |url=https://arstechnica.com/gaming/news/2011/10/as-xbox-live-fifa-12-fraud-continues-microsofts-response-becomes-maddening.ars |title=As Xbox Live-FIFA 12 fraud continues, Microsoft's response becomes maddening |publisher=Arstechnica.com |date=October 17, 2011 |access-date=November 4, 2011 |archive-date=October 30, 2011 |archive-url=https://web.archive.org/web/20111030130401/http://arstechnica.com/gaming/news/2011/10/as-xbox-live-fifa-12-fraud-continues-microsofts-response-becomes-maddening.ars |url-status=live }}</ref>

On December 25, 2014, both PlayStation Network and Xbox Live suffered network disruption after a denial-of-service attack.<ref name="TheNextWeb.com" /> Functionality was restored on December 28, with some users experiencing difficulties in the days that followed.<ref>{{Cite web|title = Lizard Squad hackers: 'This is the biggest DDoS attack in history'|url = http://www.dailydot.com/technology/lizard-squad-hackers/|website = The Daily Dot|date = December 26, 2014|access-date = December 22, 2015|archive-date = December 21, 2015|archive-url = https://web.archive.org/web/20151221002736/http://www.dailydot.com/technology/lizard-squad-hackers/|url-status = live}}</ref>

==First-generation Xbox Live shutdown== Xbox Live for the original Xbox was discontinued by Microsoft on April 15, 2010, encouraging gamers to upgrade to the Xbox 360.<ref>{{cite news|url=http://www.inquisitr.com/69896/original-xbox-live-service-getting-shut-down-tonight/|title=Original Xbox Live Service Getting Shut Down Tonight|author=Chris Greenhough|work=Inquisitr|date=April 14, 2010|access-date=August 25, 2015|archive-date=September 24, 2015|archive-url=https://web.archive.org/web/20150924063720/http://www.inquisitr.com/69896/original-xbox-live-service-getting-shut-down-tonight/|url-status=live}}</ref> Through loopholes and flaws, however, users were still able to play after the provided time and date Microsoft announced the shutdown. Users could continue interacting in the network; new users, however, could not enter the system. Notably, 14 users played ''Halo 2'' until May 11, 2010. Though official Xbox Live service has been discontinued for the original Xbox, a replacement service for the original Xbox called Insignia has returned online functionality including online multiplayer, scoreboards, content download and more features to currently supported games.<ref>{{Cite web |last=Xbox |first=Pure |date=2023-11-16 |title=Xbox Live 1.0 Replacement 'Insignia' Now Supports 150 Games |url=https://www.purexbox.com/news/2023/11/xbox-live-1-0-replacement-insignia-now-supports-150-games |access-date=2024-09-14 |website=Pure Xbox |language=en-GB}}</ref>

As an alternative to Insignia, LAN tunnelling software exists, allowing original Xbox users to play system link games such as ''Halo 2'' with other people from around the world.

=== The "Noble 14" === The Noble 14 were a band of users who continued to play ''Halo 2'' until May 11, 2010, 26 days after the service was officially discontinued by Microsoft.<ref>{{Cite web|title=The Final Few: Our Story > OffTopic {{!}} Forums|url=https://www.bungie.net/ar/Forums/Post/2139032|access-date=2021-08-23|website=Bungie.net|language=en|archive-date=August 23, 2021|archive-url=https://web.archive.org/web/20210823162404/https://www.bungie.net/ar/Forums/Post/2139032|url-status=live}}</ref><ref>{{Cite web|title=Dedicated Halo 2 Fans Keep Multiplayer Alive - Slashdot|url=https://games.slashdot.org/story/10/04/28/0754207/dedicated-halo-2-fans-keep-multiplayer-alive?sdsrc=nextbtmprev|access-date=2021-08-23|website=games.slashdot.org| date=April 28, 2010 |language=en|archive-date=August 23, 2021|archive-url=https://web.archive.org/web/20210823162406/https://games.slashdot.org/story/10/04/28/0754207/dedicated-halo-2-fans-keep-multiplayer-alive?sdsrc=nextbtmprev|url-status=live}}</ref> The users would play custom games together, with all attempting to stay on for as long as possible. An Xbox spokesperson made a statement regarding the Noble 14, "A small band of a committed few, engaged in a battle against insurmountable odds. It's not Noble team from ''Halo: Reach'', it's the final, passionate few who are still playing ''Halo 2''. We wish them the best in their battle against time." The last 12 users were offered ''Halo: Reach'' Beta Codes by GamesRadar.com, as well as having their Xbox Live memberships extended by Microsoft.<ref>{{Cite web|title=Halo 2 - Reach Beta Code - Halo: Reach|url=https://gamefaqs.gamespot.com/boards/960512-halo-reach/54622480|access-date=2021-08-23|website=gamefaqs.gamespot.com|archive-date=August 23, 2021|archive-url=https://web.archive.org/web/20210823162406/https://gamefaqs.gamespot.com/boards/960512-halo-reach/54622480|url-status=live}}</ref> Eventually "Agent Windex" and "Apache N4SIR" were the final two users on the service, however two days after the third user "Lord Odysseus11" was disconnected by an internet drop, user Agent Windex was booted on May 10, stating "Good job Apache, you're the last one." The next day, May 11, Apache N4SIR was booted offline after many hours since Agent Windex was disconnected.<ref>{{Cite web|last=Terdiman|first=Daniel|title=Last Halo 2 player finally leaves Xbox Live|url=https://www.cnet.com/news/last-halo-2-player-finally-leaves-xbox-live/|access-date=2021-08-23|website=CNET|language=en|archive-date=August 23, 2021|archive-url=https://web.archive.org/web/20210823162400/https://www.cnet.com/news/last-halo-2-player-finally-leaves-xbox-live/|url-status=live}}</ref> He stated that he wanted to play 15 hours, 14 for each member, then one final hour for the community.

==Revenue== {{expand section|date=June 2022}} Bloomberg has estimated that Xbox network likely generated over $1 billion in revenue in the 2010 fiscal year, which ended on June 30, 2010.<ref>[https://www.bloomberg.com/news/2010-07-07/xbox-live-sales-probably-topped-1-billion-for-the-first-time.html "Microsoft's Online Xbox Sales Probably Topped $1 Billion"] {{Webarchive|url=https://web.archive.org/web/20141220071340/http://www.bloomberg.com/news/2010-07-07/xbox-live-sales-probably-topped-1-billion-for-the-first-time.html |date=December 20, 2014 }}. Bloomberg. Retrieved July 8, 2010.</ref>

==References== {{Reflist|30em}}

==External links==  * {{Official website}}

Category:Xbox network Category:Multiplayer video game services