{{Short description|Concept in psychology}}
'''Behavioral Intelligence''', often abbreviated as BI, is an individual's capacity to comprehend and impact social interactions through the perception of their own behavior and the behavior of others in various situations.<ref>{{Cite journal |last=Vernon |first=Philip A. |date=1990 |title=The Use of Biological Measures to Estimate Behavioral Intelligence |url=https://www.tandfonline.com/doi/full/10.1080/00461520.1990.9653115 |journal=Educational Psychologist |language=en |volume=25 |issue= 3–4|pages= 293–304|doi=10.1080/00461520.1990.9653115 |issn=|url-access=subscription }}</ref><ref>{{Cite web |title=What is Behavioral Intelligence? |url=https://www.retorio.com/blog/behavioral-intelligence |access-date=2023-12-10 |website=www.retorio.com |language=en}}</ref> It encompasses the ability to interpret, predict, and adapt one's actions based on internal and external cues. Behavioral intelligence goes beyond traditional notions of intelligence and is a vital skill in contemporary society, particularly in interpersonal and professional contexts.<ref>{{cite book |last1=Taillard |first1=Michael |chapter=Behavioral Intelligence |date=2013 |title=Psychology and Modern Warfare |location=New York |publisher=Palgrave Macmillan US |language=en |doi=10.1057/9781137347329_19 |isbn=978-1-349-46798-3 |last2=Giscoppa |first2=Holly}}</ref>
Historically, psychology has primarily focused on the study of the human mind and behavior, encompassing processes such as perception, evaluation, processing, and appraisal of information, leading to various behavioral responses. Behavior is the outward manifestation of internal cognitive processes and can be triggered by both automated, unconscious processes and deliberate, conscious decisions. These behaviors are influenced by how individuals perceive their external environment and navigate within it, shaped by internal representations of the world around them.<ref>{{Cite book |last=Davis |first=Hellen |title=Behavioral Intelligence |publisher=Indaba Training Specialists |year=2012 |isbn=9781585701933}}</ref>
==Importance== ;Managing self impression The ability to manage one's self-impression is a critical component of behavioral intelligence. Impressions are formed rapidly, with judgments of traits like extraversion, trustworthiness, competence, and likability occurring within milliseconds. People make decisions about whether to cooperate with or avoid others based on these initial impressions.<ref>{{Cite journal |last1=Willis |first1=Janine |last2=Todorov |first2=Alexander |date=2006 |title=First Impressions: Making Up Your Mind After a 100-Ms Exposure to a Face |url=http://journals.sagepub.com/doi/10.1111/j.1467-9280.2006.01750.x |journal=Psychological Science |language=en |volume=17 |issue=7 |pages= 592–598|doi=10.1111/j.1467-9280.2006.01750.x |pmid=16866745 |issn=|url-access=subscription }}</ref>
Therefore, being self-aware of one's own impression and actively shaping it can facilitate positive interactions and goal attainment. Nonverbal communication, emotional regulation, and the ability to influence and control social situations are skills that hold paramount importance and are often more challenging to acquire than role-specific skills.<ref>{{Cite book |last=DeBeauport |first=Elaine |title=The three faces of mind: developing your mental, emotional, and behavioral intelligences |date=1996 |publisher=Quest Books |isbn=978-0-8356-0748-3 |edition= |location=Wheaton, Ill.}}</ref>
;Reacting to other people In the setting of a sales interaction with a sales representative and a prospect, achieving a desired outcome, i.e., closing a deal, involves a range of skills, including persuasion and negotiation. The sales representative’s personality, shaped through impression management, can significantly influence these decision-making processes. For instance, impressions of higher competence can enhance persuasion effectiveness.<ref>{{Cite journal |last1=Grandey |first1=Alicia A. |last2=Fisk |first2=Glenda M. |last3=Mattila |first3=Anna S. |last4=Jansen |first4=Karen J. |last5=Sideman |first5=Lori A. |date=2005-01-01 |title=Is "service with a smile" enough? Authenticity of positive displays during service encounters |url=https://www.sciencedirect.com/science/article/pii/S0749597804000743 |journal=Organizational Behavior and Human Decision Processes |volume=96 |issue=1 |pages=38–55 |doi=10.1016/j.obhdp.2004.08.002 |issn=0749-5978|url-access=subscription }}</ref><ref>{{Cite web |title=Behavioral Intelligence vs Emotional Intelligence |url=https://www.retorio.com/blog/behavioral-intelligence-vs-emotional-intelligence-difference |access-date=2023-10-28 |website=www.retorio.com |language=en}}</ref>
==Applications== A number of companies are using behavioral intelligence to alleviate certain problems in different industries and academia.<ref>{{Cite web |date=2012-06-13 |title=Behavioral Intelligence: Can It Help Managers Generate Alpha? |url=https://blogs.cfainstitute.org/investor/2012/06/13/behavioral-intelligence-can-it-help-managers-generate-alpha/ |access-date=2023-10-28 |website=CFA Institute Enterprising Investor |language=en-US}}</ref><ref>{{Cite web |last=Suhrawardi |first=Rebecca |title=Design The Next Stages Of Your Business With These Top Technology And AI Innovators |url=https://www.forbes.com/sites/rebeccasuhrawardi/2021/10/08/thinking-about-ai-to-grow-your-fashion-or-design-brand-let-these-companies-inspire-you/ |access-date=2023-10-28 |website=Forbes |language=en}}</ref> Behavioral intelligence platforms have also emerged to assist individuals as well as companies.<ref>{{Cite web |last=Dev |first=Sudipta |date=2019-08-06 |title=Powered by Transaction Behavioural Intelligence |url=https://www.expresscomputer.in/startup/powered-by-transaction-behavioural-intelligence/40524/ |access-date=2024-01-24 |website=Express Computer |language=en-US}}</ref><ref>{{Cite web |last=Gross |first=Paige |date=2023-01-30 |title=Digital behavior intelligence company ForMotiv raised $2M for hiring in 2023 |url=https://technical.ly/startups/formotive-hiring-raise-2023/ |access-date=2024-01-24 |website=Technical.ly |language=en}}</ref><ref>{{Cite web |date=2023-07-26 |title=This AI-Powered Behavioral Intelligence Platform Every B2B Revenue Team's Superpower |url=https://www.ibtimes.sg/this-ai-powered-behavioral-intelligence-platform-every-b2b-revenue-teams-superpower-71056 |access-date=2024-01-24 |website=www.ibtimes.sg |language=en}}</ref>
==References== {{reflist}}
Category:Intelligence by type Category:Popular psychology Category:Positive psychology Category:Psychological concepts Category:Business intelligence terms Category:Social psychology Category:Business intelligence Category:Knowledge management Category:Interpersonal communication Category:Communication theory