{{Short description|Online platform for short-term housing rentals}} {{For|the song by Central Cee|23 (mixtape)}} {{Use American English|date=April 2019}} {{Use mdy dates|date=May 2022}} {{Infobox company | name = Airbnb, Inc. | logo = Airbnb Logo Bélo.svg | logo_size = 250px | logo_alt = Airbnb logo | image = 888 Brannan, San Francisco, 2016.jpg | image_size = 250px | image_caption = Headquarters at 888 Brannan Street | type = Public | industry = Lodging | traded_as = {{ubl|{{NASDAQ|ABNB}} (Class A)|Nasdaq-100 component|S&P 500 component}} | founded = {{Start date and age|2008|08}} in San Francisco, California, U.S. | founders = {{ubl|Brian Chesky|Joe Gebbia|Nathan Blecharczyk}} | hq_location = {{nowrap|San Francisco, California, U.S.}} | area_served = Worldwide | key_people = {{Unbulleted list|Brian Chesky (CEO)|Nathan Blecharczyk (CSO)}} | subsidiaries = {{Plain list| * Luxury Retreats International Inc. * Tilt.com * Accomable * Aibiying * Trooly, Inc. * Deco Software Inc. * Trip4real Experiences, S.L. * Larson8, Inc. * MarketLog, Randorphire Inc. * HotelTonight }} | services = {{ubl|Lodging|Hospitality|Homestay}} | revenue = {{increase}} {{US$|12.2 billion|link=yes}} (2025) | operating_income = {{decrease}} {{US$|2.54 billion}} (2025) | net_income = {{decrease}} {{US$|2.51 billion}} (2025) | assets = {{increase}} US$22.2 billion (2025) | equity = {{decrease}} US$8.20 billion (2025) | owner = {{ubl|Brian Chesky (10.7% economic; 31.9% voting)|Nathan Blecharczyk (9.9% economic; 31.1% voting)|Joe Gebbia (5.6% economic; 17.6% voting)}} | num_employees = 8,200 (2025) | website = {{URL|https://www.airbnb.com/|airbnb.com}} | footnotes = <ref>{{cite web | title=Company Overview of Airbnb, Inc. | url=https://www.bloomberg.com/profile/company/9865065Z:US | publisher=Bloomberg L.P. | archive-url=https://web.archive.org/web/20180108004352/https://www.bloomberg.com/research/stocks/private/snapshot.asp?privcapId=115705393 | archive-date=January 8, 2018 | url-status=live}}</ref><ref>{{cite web | title=Nathan Blecharczyk | url=https://www.forbes.com/profile/nathan-blecharczyk/ | website=Forbes | access-date=April 11, 2019 | archive-date=April 13, 2019 | archive-url=https://web.archive.org/web/20190413133057/https://www.forbes.com/profile/nathan-blecharczyk/ | url-status=live }}</ref><ref name=10K>{{cite web | url=https://www.sec.gov/ix?doc=/Archives/edgar/data/0001559720/000155972026000004/abnb-20251231.htm | title=Airbnb, Inc. 2025 Form 10-K Annual Report | publisher=United States Securities and Exchange Commission | date=February 12, 2026 | access-date=February 24, 2026}}</ref><ref>{{Cite web | url=https://www.sec.gov/ix?doc=/Archives/edgar/data/0001559720/000119312526175062/d936646ddef14a.htm| title=Airbnb, Inc. Form 14-A Proxy Statement | publisher=United States Securities and Exchange Commission | date=April 14, 2026}}</ref> }} {{Homestay service}}
'''Airbnb, Inc.''' ({{IPAc-en|ˌ|ɛər|b|iː|ɛ|n|ˈ|b|iː}} {{respell|AIR|bee|en|BEE}}, an abbreviation of its original name, "'''Airbed and Breakfast'''"<ref>{{cite news | url=https://www.nytimes.com/2013/07/21/opinion/sunday/friedman-welcome-to-the-sharing-economy.html | title=Welcome to the 'Sharing Economy' | last=Friedman | first=Thomas L. | authorlink=Thomas Friedman | work=The New York Times | date=July 20, 2013 | url-access=limited | archive-date=March 6, 2021 | access-date=October 7, 2023 | archive-url=https://web.archive.org/web/20210306082830/http://www.nytimes.com/2013/07/21/opinion/sunday/friedman-welcome-to-the-sharing-economy.html | url-status=live }}</ref><ref>{{Cite web |title=Why Is It Called Airbnb? The Origin Story and Its Impact Today |url=https://www.airdna.co/blog/why-is-it-called-airbnb |access-date=December 2, 2024 |archive-date=December 7, 2024 |archive-url=https://web.archive.org/web/20241207031248/https://www.airdna.co/blog/why-is-it-called-airbnb |url-status=live }}</ref>) is an American company operating an online marketplace for short-and-long-term homestays, experiences and services in various countries and regions. It acts as a broker and charges a commission from each booking. Airbnb was founded in 2008 by Brian Chesky, Nathan Blecharczyk, and Joe Gebbia.<ref>{{Cite news |url=https://www.theguardian.com/travel/2013/sep/16/airbnb-travel-revolution|title=Airbnb: the travel revolution in our spare rooms|first=Carole|last=Cadwalladr |newspaper=The Observer|date=September 16, 2013|via=The Guardian |access-date=May 11, 2023|archive-date=February 23, 2023|archive-url=https://web.archive.org/web/20230223070506/https://www.theguardian.com/travel/2013/sep/16/airbnb-travel-revolution|url-status=live}}</ref><ref>{{Cite web |last=Thompson |first=Ben |date=July 1, 2015 |title=Airbnb and the Internet Revolution |url=https://stratechery.com/2015/airbnb-and-the-internet-revolution/ |archive-date=March 6, 2023 |archive-url=https://web.archive.org/web/20230306110642/https://stratechery.com/2015/airbnb-and-the-internet-revolution/ |url-status=live |website=Stratechery |access-date=May 11, 2023}}</ref>
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==History== In October 2007, in San Francisco, to help fund their rent payments, roommates and former schoolmates Brian Chesky and Joe Gebbia came up with an idea of putting an air mattress in their living room and turning it into a bed and breakfast during a conference held by the Industrial Designers Society of America, when travelers had a hard time finding lodging in the city.<ref>{{cite news | url=https://www.techinasia.com/first-airbnb-guest-amol-surve | title=Meet Airbnb’s first ever guest | first=Harsimran | last=Julka | work=Tech in Asia | date=5 May 2016}}</ref><ref name=howair>{{cite web | title=How 3 guys turned renting air mattresses in their apartment into a $31 billion company, Airbnb | url=https://www.businessinsider.com/how-airbnb-was-founded-a-visual-history-2016-2 | first=Rebecca | last=Aydin | work=Business Insider | date=September 20, 2019 | access-date=April 20, 2019 | archive-date=April 8, 2021 | archive-url=https://web.archive.org/web/20210408013939/https://www.businessinsider.com/how-airbnb-was-founded-a-visual-history-2016-2 | url-status=live }}</ref> After the idea was very successful, the pair realized that they had a possible business idea. In February 2008, Nathan Blecharczyk, Chesky's former roommate, joined as the chief technology officer and the third co-founder of the new venture, which they named "AirBed & Breakfast".<ref name=howair/><ref>{{cite web | title=New License to Explore: Airbnb's Nathan Blecharczyk '05 | url=https://alumni.harvard.edu/stories/airbnb-nathan-blecharczyk-05 | publisher=Harvard University | date=September 10, 2015 | access-date=February 20, 2017 | archive-date=February 21, 2017 | archive-url=https://web.archive.org/web/20170221011259/https://alumni.harvard.edu/stories/airbnb-nathan-blecharczyk-05 | url-status=live }}</ref> They put together a website that offered short-term living quarters and breakfast for those who were unable to book a hotel in the saturated market.<ref name=howair/> The site Airbedandbreakfast.com was launched on August 11, 2008.<ref>{{cite news | last=Schonfeld | first=Erik | title=AirBed And Breakfast Takes Pad Crashing To A Whole New Level | url=https://techcrunch.com/2008/08/11/airbed-and-breakfast-takes-pad-crashing-to-a-whole-new-level/ | work=TechCrunch | date=August 11, 2008 | access-date=June 25, 2017 | archive-date=September 20, 2015 | archive-url=https://web.archive.org/web/20150920003620/http://techcrunch.com/2008/08/11/airbed-and-breakfast-takes-pad-crashing-to-a-whole-new-level/ | url-status=live }}</ref><ref>{{cite news | last=Geron | first=Tomio | title=From Crash Pad To Pizza Profitable, Start-Up Eyes Budget Travel Market | url=https://www.wsj.com/articles/BL-VCDB-2042 | work=The Wall Street Journal | date=June 10, 2009 | url-access=subscription | access-date=April 4, 2021 | archive-date=March 7, 2021 | archive-url=https://web.archive.org/web/20210307031706/https://www.wsj.com/articles/BL-VCDB-2042 | url-status=live }}</ref>
After the founders raised $30,000 by selling cereal named after the two candidates of the 2008 United States presidential election, Barack Obama and John McCain, mostly at the 2008 Democratic National Convention,<ref>{{cite news | title=The Business of Politics | url=https://www.wsj.com/articles/SB121803424407616937 | work=The Wall Street Journal | last=Spors | first=Kelly | date=11 August 2008 | url-access=subscription | access-date=February 20, 2017 | archive-date=February 21, 2017 | archive-url=https://web.archive.org/web/20170221010627/https://www.wsj.com/articles/SB121803424407616937 | url-status=live }}</ref><ref>{{cite news | last=Rusli | first=Evelyn | title=The New Start-Ups at Sun Valley | url=https://dealbook.nytimes.com/2011/07/07/the-new-sun-valley-start-ups/ | work=The New York Times | date=July 7, 2011 | access-date=February 20, 2017 | archive-date=January 28, 2018 | archive-url=https://web.archive.org/web/20180128132809/https://dealbook.nytimes.com/2011/07/07/the-new-sun-valley-start-ups/ | url-status=live }}</ref><ref name=cash>{{cite news | title=Where to get startup cash now | url=https://money.cnn.com/galleries/2010/smallbusiness/1003/gallery.startup_cash_now/ | work=CNN | last=Peng | first=Tina | date=March 24, 2010 | access-date=October 1, 2022 | archive-date=August 1, 2022 | archive-url=https://web.archive.org/web/20220801223329/https://money.cnn.com/galleries/2010/smallbusiness/1003/gallery.startup_cash_now/ | url-status=dead }}</ref> computer programmer Paul Graham invited the founders to the January 2009 winter training session of his startup incubator, Y Combinator, which provided them with training and $20,000 in funding in exchange for a 6% interest in the company.<ref name=howair/><ref name=112million>{{Cite news |url=https://www.wsj.com/articles/BL-VCDB-11285 |title=Airbnb: From Y Combinator To $112M Funding In Three Years |last=Austin |first=Scott |work=The Wall Street Journal |date=July 25, 2011 |url-access=subscription |access-date=April 4, 2021 |archive-date=May 14, 2021 |archive-url=https://web.archive.org/web/20210514124132/https://www.wsj.com/articles/BL-VCDB-11285 |url-status=live }}</ref><ref>{{Cite magazine | url=https://www.wired.com/2017/02/airbnbs-surprising-path-to-y-combinator/ | title=Airbnb's Surprising Path to Y Combinator | first=LEIGH | last=GALLAGHER | magazine=Wired | date=February 21, 2017 | url-access=subscription | access-date=October 1, 2022 | archive-date=September 27, 2022 | archive-url=https://web.archive.org/web/20220927022919/https://www.wired.com/2017/02/airbnbs-surprising-path-to-y-combinator/ | url-status=live }}</ref> With the website already built, they used the Y Combinator investment to fly to New York to meet users and promote the site.<ref name=cash/> They returned to San Francisco with a profitable business model to present to West Coast investors. By March 2009, the site had 10,000 users and 2,500 listings.<ref name=ycombinator>{{cite news | title=Y Combinator's Airbed And Breakfast Casts A Wider Net For Housing Rentals As AirBnB | url=https://techcrunch.com/2009/03/04/y-combinators-airbed-and-breakfast-casts-a-wider-net-for-housing-rentals-as-airbnb/ | last=Rao | first=Leena | work=TechCrunch | date=March 4, 2009 | access-date=June 25, 2017 | archive-date=July 15, 2011 | archive-url=https://web.archive.org/web/20110715230940/http://techcrunch.com/2009/03/04/y-combinators-airbed-and-breakfast-casts-a-wider-net-for-housing-rentals-as-airbnb/ | url-status=live }}</ref>
In March 2009, the name of the company was shortened to Airbnb.com to eliminate confusion over air mattresses.<ref name=howair/> At the March 2011 South by Southwest conference, Airbnb won the "app" award.<ref>{{cite news | title=Airbnb Mobile App Stands Out at SXSW | url=https://www.inc.com/articles/201103/airbnb-mobile-app-stands-out-at-sxsw.html | first=Tiffany | last=Black | work=Inc. | date=March 15, 2011 | url-access=limited | access-date=April 20, 2019 | archive-date=May 14, 2021 | archive-url=https://web.archive.org/web/20210514124515/https://www.inc.com/articles/201103/airbnb-mobile-app-stands-out-at-sxsw.html | url-status=live }}</ref> In July 2014, Airbnb revealed design revisions to the site and mobile app and introduced a new logo.<ref>{{cite news |last=Baldwin |first=Roberto |title=Airbnb updates design and introduces controversial new Bélo logo |url=https://thenextweb.com/dd/2014/07/16/airbnb-updates-design-introduces-new-belo-logo/ |work=The Next Web |date=July 16, 2014 |access-date=June 18, 2018 |archive-date=June 11, 2018 |archive-url=https://web.archive.org/web/20180611080445/https://thenextweb.com/dd/2014/07/16/airbnb-updates-design-introduces-new-belo-logo/ |url-status=live}}</ref><ref>{{cite news | last=Clifford | first=Catherine | url=https://www.entrepreneur.com/article/235709 | title=Airbnb, Why the New Logo? | work=Entrepreneur | date=July 17, 2014 | archive-date=May 29, 2019 |archive-url=https://web.archive.org/web/20190529015911/https://www.entrepreneur.com/article/235709 | url-status=live}}</ref> It also announced a partnership with Concur, an expense reporting service for businesses.<ref>{{cite news | url=https://techcrunch.com/2014/07/28/airbnb-concur/ | title=It's Business Time: Airbnb Targets Work Travelers With Concur Partnership | last=Lawler | first=Ryan | work=TechCrunch | date=July 28, 2014 | access-date=October 1, 2022 | archive-date=October 1, 2022 | archive-url=https://web.archive.org/web/20221001154454/https://techcrunch.com/2014/07/28/airbnb-concur/ | url-status=live }}</ref>
In 2014, linguist Mark Liberman criticized the extreme length of the legal agreements that Airbnb members are required to accept, with the site's terms of service, privacy policy, and other policies amounting to "55081 words, or about the size of a short novel, though much less readable".<ref>{{cite news |last=Liberman |first=Mark |date=April 10, 2014 |title=We're updating our novel-length Terms of Service? |url=https://languagelog.ldc.upenn.edu/nll/?p=11707 |url-status=live |archive-url=https://web.archive.org/web/20220923033404/https://languagelog.ldc.upenn.edu/nll/?p=11707 |archive-date=September 23, 2022 |access-date=September 23, 2022 |publisher=Language Log}}</ref> [[File:Airbnb instructions.jpg|thumb|Instructions and rulebook at an Airbnb in Sterling, KS]]
In April 2015, following the easing of restrictions on U.S. businesses to operate in Cuba, Airbnb expanded to Cuba, making it one of the first U.S. companies to do so.<ref>{{cite news | last=Olorunnipa | first=Toluse | title=Cuba Is Fastest-Growing Market for Airbnb as Obama Cracks Door | url=https://www.bloomberg.com/news/articles/2015-05-11/cuba-is-fastest-growing-market-for-airbnb-as-obama-cracks-door | work=Bloomberg News | date=May 11, 2015 | access-date=March 5, 2017 | archive-date=August 17, 2021 | archive-url=https://web.archive.org/web/20210817034254/https://www.bloomberg.com/news/articles/2015-05-11/cuba-is-fastest-growing-market-for-airbnb-as-obama-cracks-door | url-status=live }}</ref><ref>{{cite news | title=Here's what it's like to stay in a Cuban Airbnb, where everything looked great but was actually broken | url=https://www.businessinsider.com/what-its-like-to-stay-in-an-airbnb-in-havana-cuba-2015-6 | last=Macias | first=Amanda | work=Business Insider | date=June 30, 2015 | access-date=April 20, 2019 | archive-date=May 14, 2021 | archive-url=https://web.archive.org/web/20210514130439/https://www.businessinsider.com/what-its-like-to-stay-in-an-airbnb-in-havana-cuba-2015-6 | url-status=live }}</ref> In July 2016, former Attorney General Eric Holder was hired to help craft an anti-discrimination policy for Airbnb after reports showed that hosts were refusing to accept lodging requests from guests whose names suggested that they were black.<ref>{{cite news | url=https://www.washingtonpost.com/news/business/wp/2016/07/20/eric-holder-joins-airbnb-to-help-company-fight-discrimination/ | first1=Abha | last1=Bhattarai | first2=Emily | last2=Badger | title=Airbnb hires Eric Holder to help company fight discrimination | newspaper=The Washington Post | date=July 20, 2016 | access-date=July 21, 2016 | archive-date=July 21, 2016 | archive-url=https://web.archive.org/web/20160721125947/https://www.washingtonpost.com/news/business/wp/2016/07/20/eric-holder-joins-airbnb-to-help-company-fight-discrimination/ | url-status=live }}</ref> As part of the reform, photos of prospective guests are hidden from hosts until requests for lodging are accepted.<ref>{{Cite news | first=AARTI | last=SHAHANI | date=September 8, 2016 | title=Airbnb Agrees To Make Reforms After Allegations Of Discrimination | url=https://www.npr.org/2016/09/08/493157945/airbnb-agrees-to-make-reforms-after-allegations-of-discrimination | archive-url=https://web.archive.org/web/20210917184323/https://www.npr.org/2016/09/08/493157945/airbnb-agrees-to-make-reforms-after-allegations-of-discrimination | archive-date=September 17, 2021 |work=All Things Considered | publisher=NPR | url-status=live | access-date=September 17, 2021 }}</ref>
In November 2016, Airbnb launched "experiences", whereby users can use the platform to book activities.<ref>{{cite news |url=https://techcrunch.com/2016/11/17/airbnb-is-turning-itself-into-an-experience-machine-beyond-just-booking-places-to-stay/ |title=Airbnb is turning itself into an 'experience' machine beyond just booking places to stay |first=Matthew |last=Lynley |work=TechCrunch |date=November 17, 2016 |access-date=October 1, 2022 |archive-date=September 24, 2022 |archive-url=https://web.archive.org/web/20220924200115/https://techcrunch.com/2016/11/17/airbnb-is-turning-itself-into-an-experience-machine-beyond-just-booking-places-to-stay/ |url-status=live }}</ref> In January 2017, along with serial entrepreneurs Gary Vaynerchuk, Ben Leventhal and Mike Montero, Airbnb led a $13 million investment in Resy, a restaurant reservation-booking app.<ref>{{cite news | first=Avery | last=Hartmans | url=https://www.businessinsider.com/resy-airbnb-investment-2017-1 | title=Reservation-booking app Resy just got a massive investment from Airbnb, one of the most valuable startups in the world | work=Business Insider | date=January 9, 2017 | access-date=April 20, 2019 | archive-date=November 24, 2018 | archive-url=https://web.archive.org/web/20181124195735/https://www.businessinsider.com/resy-airbnb-investment-2017-1 | url-status=live }}</ref> In May 2017, the company launched Airbnbmag, a magazine co-published with Hearst Communications.<ref>{{cite news | url=https://www.hearst.com/-/hearst-magazines-new-airbnbmag-encourages-readers-to-be-at-home-in-the-world | title=Hearst Magazines' New Airbnbmag Encourages Readers to Be at Home in the World | first=CARLEIGH | last=STIEHM | publisher=Hearst Communications | date=May 22, 2017 | access-date=June 1, 2021 | archive-date=June 2, 2021 | archive-url=https://web.archive.org/web/20210602213944/https://www.hearst.com/-/hearst-magazines-new-airbnbmag-encourages-readers-to-be-at-home-in-the-world | url-status=live }}</ref>
In August 2017, Airbnb cancelled numerous bookings, and closed accounts belonging to attendees of the white supremacist Unite the Right rally organized by Jason Kessler in Charlottesville, Virginia, citing its terms of service in which members must "accept people regardless of their race, religion, national origin, ethnicity, disability, sex, gender identity, sexual orientation, or age."<ref>{{cite news | last=Bromwich | first=Jonah Engel | title=Airbnb Cancels Accounts Linked to White Nationalist Rally in Charlottesville | url=https://www.nytimes.com/2017/08/09/us/airbnb-white-nationalists-supremacists.html | work=The New York Times | date=August 9, 2017 | url-access=limited | access-date=September 20, 2018 | archive-date=August 10, 2017 | archive-url=https://web.archive.org/web/20170810212541/https://www.nytimes.com/2017/08/09/us/airbnb-white-nationalists-supremacists.html | url-status=live }}</ref><ref>{{cite news | first1=Madison | last1=Park | first2=Chris | last2=Boyette | title=Airbnb removes users affiliated with white nationalists' rally | url=https://www.cnn.com/2017/08/09/us/airbnb-cancels-bookings-white-nationalists-rally/index.html | work=CNN | date=August 9, 2017 | access-date=March 24, 2019 | archive-date=March 24, 2019 | archive-url=https://web.archive.org/web/20190324031704/https://www.cnn.com/2017/08/09/us/airbnb-cancels-bookings-white-nationalists-rally/index.html | url-status=live }}</ref>
In February 2018, the company announced Airbnb Plus, a collection of homes vetted for quality of services, comfort and design,<ref>{{Cite news | url=https://www.architecturaldigest.com/story/the-secret-to-getting-your-home-on-airbnb-plus | title=The Secret to Getting Your Home on Airbnb Plus | first=Amanda | last=Sims | work=Architectural Digest | date=March 6, 2018 | access-date=March 14, 2018 | archive-date=May 14, 2021 | archive-url=https://web.archive.org/web/20210514131523/https://www.architecturaldigest.com/story/the-secret-to-getting-your-home-on-airbnb-plus | url-status=live }}</ref> as well as Beyond by Airbnb, which offers luxury vacation rentals.<ref>{{cite news | url=https://skift.com/2018/02/22/airbnb-plus-and-everything-ceo-brian-chesky-just-announced/ | title=Airbnb Plus and Everything CEO Brian Chesky Just Announced | first=Deanna | last=Ting | work=Skift | date=February 22, 2018 | access-date=March 14, 2018 | archive-date=May 14, 2021 | archive-url=https://web.archive.org/web/20210514131553/https://skift.com/2018/02/22/airbnb-plus-and-everything-ceo-brian-chesky-just-announced/ | url-status=live }}</ref> By October 2019, two million people were staying with Airbnb each night.<ref>{{Cite news | url=https://www.cnn.com/travel/article/airbnb-ibiza-spain-penthouse-scam-trnd/index.html | title=British couple spends $11,800 on Airbnb rental that doesn't exist | first=Stacey | last=Lastoe | work=CNN | date=September 30, 2019 | access-date=October 12, 2019 | archive-date=October 9, 2019 | archive-url=https://web.archive.org/web/20191009015025/https://www.cnn.com/travel/article/airbnb-ibiza-spain-penthouse-scam-trnd/index.html | url-status=live }}</ref> In April 2019, Airbnb produced and financed ''Gay Chorus Deep South'', a documentary launched by its Rausch Street Films division. The rights were sold to MTV, which aired the program on its network.<ref>{{Cite news | url=https://www.screendaily.com/news/mtv-documentary-films-lines-up-awards-run-for-gay-chorus-deep-south/5142930.article | title=MTV Documentary Films lines up awards run for 'Gay Chorus Deep South' | first=Jeremy | last=Kay | work=Screen International | date=September 16, 2019 | access-date=January 21, 2020 | archive-date=September 18, 2019 | archive-url=https://web.archive.org/web/20190918003224/https://www.screendaily.com/news/mtv-documentary-films-lines-up-awards-run-for-gay-chorus-deep-south/5142930.article | url-status=live }}</ref><ref>{{Cite news | url=https://variety.com/2019/digital/news/airbnb-first-film-gay-chorus-deep-south-tribeca-1203192733/ | title=Why Airbnb Produced Documentary 'Gay Chorus Deep South,' Its First-Ever Film | first=Todd | last=Spangler | work=Variety | date=April 18, 2019 | access-date=January 21, 2020 | archive-date=March 6, 2020 | archive-url=https://web.archive.org/web/20200306150916/https://variety.com/2019/digital/news/airbnb-first-film-gay-chorus-deep-south-tribeca-1203192733/ | url-status=live }}</ref><ref>{{Cite news | url=https://www.latimes.com/entertainment-arts/story/2019-12-20/movies-on-tv-this-week-sunday-dec-22-2019 | title=Movies on TV this week: Sunday, Dec. 22, 2019 | date=December 20, 2019 | work=Los Angeles Times | url-access=limited | access-date=January 21, 2020 | archive-date=January 12, 2020 | archive-url=https://web.archive.org/web/20200112101639/https://www.latimes.com/entertainment-arts/story/2019-12-20/movies-on-tv-this-week-sunday-dec-22-2019 | url-status=live }}</ref>
During the COVID-19 pandemic, bookings dropped as much as 96% in some cities.<ref>{{Cite news | title=Airbnb Bookings Plunge Amid Coronavirus Pandemic | url=https://www.wsj.com/articles/airbnb-bookings-plunge-amid-coronavirus-pandemic-11584032412 | first=Preetika | last=Rana | work=The Wall Street Journal | date=March 12, 2020 | url-access=subscription | access-date=July 17, 2021 | archive-date=July 17, 2021 | archive-url=https://web.archive.org/web/20210717060544/https://www.wsj.com/articles/airbnb-bookings-plunge-amid-coronavirus-pandemic-11584032412 | url-status=live }}</ref> However, bookings rose in many rural areas.<ref>{{Cite news | url=https://www.cnbc.com/2020/08/06/rural-airbnb-bookings-are-surging-as-vacationers-look-to-escape-the-coronavirus.html | title=Rural Airbnb bookings are surging as vacationers look to escape the coronavirus | first=Michelle | last=Gao | work=CNBC | date=August 6, 2020 | access-date=July 17, 2021 | archive-date=July 17, 2021 | archive-url=https://web.archive.org/web/20210717060546/https://www.cnbc.com/2020/08/06/rural-airbnb-bookings-are-surging-as-vacationers-look-to-escape-the-coronavirus.html | url-status=live }}</ref> The company pledged $250 million in payouts to hosts to compensate them for guest cancellations due to the pandemic.<ref>{{Cite news | url=https://thehill.com/policy/finance/490289-airbnb-plans-250m-payout-for-hosts-who-lost-money-amid-pandemic | title=Airbnb plans $250M payout for hosts who lost money amid pandemic | last=Coleman | first=Justine | website=The Hill | date=March 30, 2020 | access-date=April 6, 2020 | archive-date=November 25, 2020 | archive-url=https://web.archive.org/web/20201125031815/https://thehill.com/policy/finance/490289-airbnb-plans-250m-payout-for-hosts-who-lost-money-amid-pandemic | url-status=live }}</ref><ref>{{Cite web | url=https://news.airbnb.com/a-letter-to-hosts/ | title=A Letter to Hosts | work=Airbnb | date=March 30, 2020 | access-date=April 6, 2020 | archive-date=April 5, 2020 | archive-url=https://web.archive.org/web/20200405170357/https://news.airbnb.com/a-letter-to-hosts/ | url-status=live }}</ref> The company also laid off approximately 1,900 employees, or about 25% of its workforce in the Americas, Europe, and Asia due to the pandemic.<ref>{{cite news | last=Yurieff | first=Kaya | url=https://www.cnn.com/2020/05/05/tech/airbnb-layoffs/index.html | title=Airbnb is laying off 25% of its employees | work=CNN | date=May 5, 2020 | access-date=May 5, 2020 | archive-date=May 5, 2020 | archive-url=https://web.archive.org/web/20200505205510/https://www.cnn.com/2020/05/05/tech/airbnb-layoffs/index.html | url-status=live }}</ref><ref>{{Cite news | url=https://www.nytimes.com/2020/07/17/technology/airbnb-coronavirus-layoffs-.html | title=Airbnb Was Like a Family, Until the Layoffs Started | first=Erin | last=Griffith | work=The New York Times | date=July 17, 2020 | url-access=limited | access-date=July 17, 2021 | archive-date=July 17, 2021 | archive-url=https://web.archive.org/web/20210717060544/https://www.nytimes.com/2020/07/17/technology/airbnb-coronavirus-layoffs-.html | url-status=live }}</ref> On December 10, 2020, Airbnb became a public company via an initial public offering, raising $3.5 billion on Nasdaq.<ref>{{Cite news |url=https://www.npr.org/2020/12/10/944931270/airbnb-defying-pandemic-fears-takes-its-company-public-in-ipo |title=Airbnb Now A $100 Billion Company After Stock Market Debut Sees Stock Price Double |first1=BOBBY |last1=ALLYN |first2=AVIE |last2=SCHNEIDER | work=NPR |date=December 10, 2020 |access-date=March 7, 2021 |archive-date=March 4, 2021 |archive-url=https://web.archive.org/web/20210304055023/https://www.npr.org/2020/12/10/944931270/airbnb-defying-pandemic-fears-takes-its-company-public-in-ipo |url-status=live}}</ref> Shares valued at $238 million were offered to hosts on the platform at the price of $68 per share.<ref>{{Cite news |url=https://www.reuters.com/article/us-airbnb-ipo-hosts/airbnb-hosts-see-windfall-from-wild-ipo-gains-idUSKBN28K3BS |first1=Krystal |last1=Hu |first2=Jane Lanhee |last2=Lee |title=Airbnb hosts see windfall from wild IPO gains | work=Reuters |date=December 10, 2020 |access-date=February 15, 2022 |archive-date=February 15, 2022 |archive-url=https://web.archive.org/web/20220215211803/https://www.reuters.com/article/us-airbnb-ipo-hosts/airbnb-hosts-see-windfall-from-wild-ipo-gains-idUSKBN28K3BS |url-status=live}}</ref>
Airbnb was one of the 15 leading sponsors of the 2022 Winter Olympics, held in Beijing, and was asked by human rights activists and groups to drop its sponsorship in March 2021 as part of diplomatic and activist boycotts over alleged human rights violations by the Chinese Communist Party, in particular the persecution of Uyghurs in China. These requests were ignored by the company.<ref>{{Cite news | url=https://www.motherjones.com/politics/2022/01/beijing-winter-olympics-ioc-china-sponsors-coke-airbnb-visa/ | title=Olympic Sponsors Have "Entirely Ghosted" Activists Ahead of the Beijing Games | first=Dan | last=Spinelli | work=Mother Jones | date=January 21, 2022 | access-date=September 23, 2022 | archive-date=September 23, 2022 | archive-url=https://web.archive.org/web/20220923051745/https://www.motherjones.com/politics/2022/01/beijing-winter-olympics-ioc-china-sponsors-coke-airbnb-visa/ | url-status=live }}</ref><ref>{{Cite news | url=https://www.washingtonpost.com/sports/olympics/2022/01/16/olympics-sponsors-china-human-rights/ | title=The U.S. government is boycotting the Beijing Olympics over human rights. Coke and Airbnb are still on board. | first=Jeanne | last=Whalen | newspaper=The Washington Post | date=January 16, 2022 | url-access=limited | issn=0190-8286 | access-date=February 8, 2022 | archive-date=February 21, 2022 | archive-url=https://web.archive.org/web/20220221084759/https://www.washingtonpost.com/sports/olympics/2022/01/16/olympics-sponsors-china-human-rights/ | url-status=live }}</ref>
In March 2022, Airbnb suspended business in Russia and Belarus due to international sanctions during the Russian invasion of Ukraine.<ref>{{Cite news | url=https://www.theguardian.com/technology/2022/mar/04/airbnb-suspends-all-operations-in-russia-and-belarus | title=Airbnb suspends all operations in Russia and Belarus | first=Mark | last=Sweney | work=The Guardian | date=March 4, 2022 | access-date=October 1, 2022 | archive-date=March 5, 2022 | archive-url=https://web.archive.org/web/20220305202143/https://www.theguardian.com/technology/2022/mar/04/airbnb-suspends-all-operations-in-russia-and-belarus | url-status=live }}</ref><ref>{{Cite news | url=https://www.cnbc.com/2022/03/04/airbnb-is-suspending-all-operations-in-russia-and-belarus-.html | title=Airbnb is suspending all operations in Russia and Belarus | first=Sam | last=Shead | work=CNBC | date=March 4, 2022 | access-date=October 1, 2022 | archive-date=September 28, 2022 | archive-url=https://web.archive.org/web/20220928123430/https://www.cnbc.com/2022/03/04/airbnb-is-suspending-all-operations-in-russia-and-belarus-.html | url-status=live }}</ref>
In May 2022, Airbnb ceased operations in China because of complicated and expensive laws and regulations that required Airbnb to send detailed information on guests to the government of China, which can be used to track people, as well as a decline in business due to COVID-19 lockdowns; China represented less than 1% of revenue for Airbnb.<ref>{{Cite news | last=Bosa | first=Deirdre | title=Airbnb is closing its domestic business in China, sources say | url=https://www.cnbc.com/2022/05/23/airbnb-is-closing-its-domestic-business-in-china-sources-say.html | work=CNBC | date=May 23, 2022 | archive-date=October 1, 2022 | archive-url=https://web.archive.org/web/20221001152037/https://www.cnbc.com/2022/05/23/airbnb-is-closing-its-domestic-business-in-china-sources-say.html | url-status=live }}</ref> Airbnb was accused of being too willing to provide information to Chinese authorities, which led to the resignation of an Airbnb executive, who was also a former deputy director of the Federal Bureau of Investigation, in 2019 after 6 months of working.<ref>{{Cite news | title=Airbnb Executive Resigned Last Year Over Chinese Request for More Data Sharing | url=https://www.wsj.com/articles/airbnb-executive-resigned-last-year-over-chinese-request-for-more-data-sharing-11605896753 | last1=Volz | first1=Dustin | last2=Grind | first2=Kirsten | work=The Wall Street Journal | date=November 20, 2020 | issn=0099-9660 | access-date=November 20, 2020 | archive-date=November 20, 2020 | archive-url=https://web.archive.org/web/20201120222015/https://www.wsj.com/articles/airbnb-executive-resigned-last-year-over-chinese-request-for-more-data-sharing-11605896753 | url-status=live }}</ref><ref>{{cite news | last=Campbell | first=Ian Carlos | title=Airbnb's Chinese data policies reportedly cost it an executive | url=https://www.theverge.com/2020/11/20/21585500/airbnb-trust-officer-resignation-privacy-concerns-china-data-sharing | work=The Verge | date=November 20, 2020 | access-date=November 22, 2020 | archive-date=November 23, 2020 | archive-url=https://web.archive.org/web/20201123134019/https://www.theverge.com/2020/11/20/21585500/airbnb-trust-officer-resignation-privacy-concerns-china-data-sharing | url-status=live }}</ref> Airbnb had also been accused of allowing listings on land owned by the Xinjiang Production and Construction Corps, a Chinese state-owned paramilitary entity sanctioned under the Magnitsky Act for involvement in the persecution of Uyghurs in China.<ref>{{Cite news | url=https://www.axios.com/airbnb-xinjiang-listings-sanctions-china-766dae2f-91e0-4a3e-9656-544ef8f35db0.html | last1=Allen-Ebrahimian | first1=Bethany | last2=Schrag | first2=Jacque | title=Airbnb hosts Xinjiang rentals on land owned by sanctioned group | work=Axios | date=November 30, 2021 | access-date=November 30, 2021 | archive-date=November 30, 2021 | archive-url=https://web.archive.org/web/20211130205654/https://www.axios.com/airbnb-xinjiang-listings-sanctions-china-766dae2f-91e0-4a3e-9656-544ef8f35db0.html | url-status=live }}</ref><ref>{{Cite news | url=https://www.reuters.com/business/us-lawmakers-raise-concerns-about-airbnb-business-xinjiang-2022-01-07/ | title=U.S. lawmakers raise concerns about Airbnb business in Xinjiang | first=David | last=Shepardson | work=Reuters | date=January 7, 2022 | access-date=January 7, 2022 | archive-date=January 7, 2022 | archive-url=https://web.archive.org/web/20220107184236/https://www.reuters.com/business/us-lawmakers-raise-concerns-about-airbnb-business-xinjiang-2022-01-07/ | url-status=live }}</ref> In 2019, certain hosts in China were accused of discrimination by refusing to rent to Uyghurs.<ref>{{Cite magazine | url=https://www.wired.co.uk/article/airbnb-china-uyghur-muslim | title=Airbnb listings in China are littered with racist discrimination | last=Rollet | first=Charles | magazine=Wired | date=May 3, 2019 | issn=1357-0978 | access-date=June 9, 2019 | archive-date=June 15, 2019 | archive-url=https://web.archive.org/web/20190615004808/https://www.wired.co.uk/article/airbnb-china-uyghur-muslim | url-status=live }}</ref>
After temporarily banning parties in homes rented on the platform in August 2020 due to the COVID-19 pandemic,<ref>{{cite news | last=Griffith | first=Erin | title=Airbnb Fights Its 'Party House Problem' | url=https://www.nytimes.com/2020/10/27/business/airbnb-party-house-coronavirus.html | work=The New York Times | date=October 27, 2020 | url-access=limited | access-date=December 5, 2020 | archive-date=December 5, 2020 | archive-url=https://web.archive.org/web/20201205162258/https://www.nytimes.com/2020/10/27/business/airbnb-party-house-coronavirus.html | url-status=live }}</ref> in June 2022, Airbnb announced that it would permanently ban parties and events in homes on its platform, a position supported by hosts and their neighbors who complained of nuisances at Airbnb properties.<ref>{{cite news | url=https://www.bbc.com/news/business-61976350 | title=Airbnb permanently bans parties and events around the world | work=BBC News | date=June 29, 2022 | access-date=October 1, 2022 | archive-date=October 1, 2022 | archive-url=https://web.archive.org/web/20221001152037/https://www.bbc.com/news/business-61976350 | url-status=live }}</ref> In August 2022, Airbnb rolled out technology to enforce this ban.<ref>{{cite news | url=https://www.fastcompany.com/90779268/exclusive-airbnb-introduces-new-anti-party-tech-in-the-u-s-and-canada | title=Exclusive: Airbnb rolls out new anti-party tech to prevent unapproved gatherings | work=Fast Company | date=August 16, 2022 | access-date=October 1, 2022 | archive-date=September 8, 2022 | archive-url=https://web.archive.org/web/20220908204845/https://www.fastcompany.com/90779268/exclusive-airbnb-introduces-new-anti-party-tech-in-the-u-s-and-canada | url-status=live }}</ref>
In January 2021, Airbnb allowed attendees of the January 6 United States Capitol attack to book units on the platform in the Washington metropolitan area, despite most hotels in the vicinity of Capitol Hill banning far-right extremists.<ref>{{cite news | first=Ruth | last=Tam | title=Trump Insurrectionists Lodge At D.C. Airbnbs — Much To Washingtonians' Distress | url=https://www.npr.org/local/305/2021/01/08/954954032/trump-insurrectionists-lodge-at-d-c-airbnbs-much-to-washingtonians-distress | work=NPR | date=January 7, 2021 | archive-date=August 14, 2022 | archive-url=https://web.archive.org/web/20220814202406/https://dcist.com/story/21/01/07/trump-insurrectionists-stay-at-dc-airbnbs-worrying-washingtonians/ | url-status=live}}</ref> After the possibility of further violence during the Inauguration of Joe Biden, Airbnb announced the day after the January 6 United States Capitol attack that it was banning all bookings in the region prior to the inauguration.<ref>{{cite news | first=Ashley | last=Fetters Malloy | title=Before Airbnb canceled inauguration reservations, hosts took matters into their own hands | url=https://www.washingtonpost.com/lifestyle/2021/01/12/airbnb-inauguration-dc-rental/ | newspaper=The Washington Post | date=January 13, 2021 | url-access=limited | access-date=August 14, 2022 | archive-date=January 19, 2023 | archive-url=https://web.archive.org/web/20230119143823/https://www.washingtonpost.com/lifestyle/2021/01/12/airbnb-inauguration-dc-rental/ | url-status=live }}</ref>
In February 2025, Airbnb cofounder and board member Joe Gebbia joined the Department of Government Efficiency (DOGE).<ref>{{Cite news |last=Schleifer |first=Theodore |last2=Nehamas |first2=Nicholas |date=2025-02-14 |title=Billionaire Airbnb Co-Founder Is Said to Take Role in Musk's Government Initiative |url=https://www.nytimes.com/2025/02/13/us/politics/airbnb-joe-gebbia-musk-doge.html |access-date=2025-02-24 |work=The New York Times |language=en-US |issn=0362-4331}}</ref> Concern that Gebbia's work for DOGE undermines U.S. democracy resulted in calls to boycott Airbnb.<ref>{{Cite web |date=2025-02-20 |title=Airbnb faces boycott calls |url=https://www.newsweek.com/airbnb-boycott-calls-joe-gebbia-elon-musk-doge-2033847 |access-date=2025-02-24 |website=Newsweek |language=en}}</ref>
In June 2025, Airbnb became a sponsor of the FIFA Club World Cup in a 3-year partnership to offer "official fan accommodation" at the 2026 FIFA World Cup, which the US is co-hosting with Canada and Mexico, and the 2027 FIFA Women's World Cup in Brazil.<ref>{{Cite news |url=https://www.cityam.com/airbnb-gets-into-bed-with-fifa-with-last-minute-club-world-cup-deal/ |last=Dalleres |first=Frank |title=Airbnb gets into bed with Fifa with last-minute Club World Cup deal |website=City A.M. |date=June 13, 2025}}</ref><ref>{{Cite press release | url=https://inside.fifa.com/tournament-organisation/commercial/media-releases/airbnb-and-fifa-announce-major-multi-tournament-partnership | title=Airbnb and FIFA announce major multi-tournament partnership | publisher=FIFA | date=12 June 2025}}</ref>
===Acquisitions=== {| class="wikitable sortable" |- ! scope="col" | # ! scope="col" | Date ! scope="col" | Company ! scope="col" | Notes ! scope="col" class="unsortable" | {{Reference column heading}} |- | 1 | {{dts|2011|05}} | Accoleo | German competitor; launched the first international Airbnb office, in Hamburg | <ref>{{cite news | title=Airbnb moves 'aggressively' into Europe | url=https://www.ft.com/content/9051978c-8baf-11e0-a725-00144feab49a | last=Bradshaw | first=Tim | work=Financial Times | date=May 31, 2011 | url-access=subscription | archive-date=February 5, 2018 | archive-url=https://web.archive.org/web/20180205072841/https://www.ft.com/content/9051978c-8baf-11e0-a725-00144feab49a | url-status=live }}</ref><ref>{{cite news | title=Airbnb buys German clone Accoleo, opens first European office in Hamburg | url=https://techcrunch.com/2011/06/01/airbnb-buys-german-clone-accoleo-opens-first-european-office-in-hamburg/ | last=Wauters | first=Robin | work=TechCrunch | date=June 1, 2011 | archive-date=April 10, 2018 | archive-url=https://web.archive.org/web/20180410184621/https://techcrunch.com/2011/06/01/airbnb-buys-german-clone-accoleo-opens-first-european-office-in-hamburg/ | url-status=live }}</ref> |- | 2 | {{dts|2012|03}} | CrashPadder | Added 6,000 international listings to its existing inventory; made Airbnb the largest lodging website in the United Kingdom. | <ref>{{cite news | last=Kerr | first=Dana | title=Airbnb buys Crashpadder, its largest U.K. competitor | url=https://www.cnet.com/news/airbnb-buys-crashpadder-its-largest-u-k-competitor/ | work=CNET | date=March 20, 2012 | archive-date=March 28, 2019 | archive-url=https://web.archive.org/web/20190328131253/https://www.cnet.com/news/airbnb-buys-crashpadder-its-largest-u-k-competitor/ | url-status=live }}</ref><ref>{{cite news | title=Airbnb M&A Acquisitions Airbnb Acquires UK-based Crashpadder As Part Of International Growth Push | url=https://techcrunch.com/2012/03/20/airbnb-acquires-uk-based-crashpadder-as-part-of-international-growth-push/ | first=Colleen | last=Taylor | work=TechCrunch | date=March 20, 2012 | archive-date=March 31, 2018 | archive-url=https://web.archive.org/web/20180331174102/https://techcrunch.com/2012/03/20/airbnb-acquires-uk-based-crashpadder-as-part-of-international-growth-push/ | url-status=live }}</ref> |- | 3 | {{dts|2012|11}} | NabeWise | Online city guide that aggregates curated information for specified locations; shifted the company's focus toward offering hyperlocal recommendations to travelers | <ref>{{cite news | url=https://fortune.com/2012/11/13/with-neighborhoods-airbnb-expands-its-horizons/ | title=With Neighborhoods, Airbnb expands its horizons | last=Hempel | first=Jessi | work=Fortune | date=November 13, 2012 | archive-date=April 17, 2021 | archive-url=https://web.archive.org/web/20210417160538/https://fortune.com/2012/11/13/with-neighborhoods-airbnb-expands-its-horizons/ | url-status=live }}</ref><ref>{{cite news | title=Airbnb Launches Neighborhoods For Hyper-Local Travel Guides | url=https://www.forbes.com/sites/tomiogeron/2012/11/14/airbnb-neighborhoods-brings-travel-guides-to-hyper-local-level/ | work=Forbes | last=Geron | first=Tomio | date=November 14, 2012 | archive-date=September 20, 2015 | archive-url=https://web.archive.org/web/20150920072814/http://www.forbes.com/sites/tomiogeron/2012/11/14/airbnb-neighborhoods-brings-travel-guides-to-hyper-local-level/ | url-status=live }}</ref> |- | 4 | {{dts|2012|12}} | Localmind | A location-based question and answer platform | <ref>{{cite news | title=Why did Airbnb just buy Localmind? Local expertise | url=https://venturebeat.com/2012/12/13/airbnb-acquires-localmind/ | work=VentureBeat | last=Van Grove | first=Jennifer | date=December 13, 2012 | archive-date=November 19, 2017 | archive-url=https://web.archive.org/web/20171119212048/https://venturebeat.com/2012/12/13/airbnb-acquires-localmind/ | url-status=live }}</ref> |- | 5 | {{dts|2015|09}} | Vamo | Immediately shut down the company, acquiring its employees | <ref>{{cite news | url=http://www.geekwire.com/2015/airbnb-acquires-seattle-based-trip-planning-service-vamo-founded-by-former-facebook-exec/ | title=Airbnb acquires Seattle-based trip planning service Vamo, founded by former Facebook exec | last=Risley | first=James | work=GeekWire | date=September 11, 2015 | archive-date=September 28, 2022 | archive-url=https://web.archive.org/web/20220928214819/https://www.geekwire.com/2015/airbnb-acquires-seattle-based-trip-planning-service-vamo-founded-by-former-facebook-exec/ | url-status=live }}</ref><ref>{{cite news | url=https://techcrunch.com/2015/09/11/airbnb-acquires-multi-city-trip-planning-service-vamo-will-shut-down-product/ | title=Airbnb Acquires Multi-City Trip Planning Service Vamo, Will Shut Down Product | last=Lynley | first=Matthew | work=TechCrunch | date=September 11, 2015 | archive-date=September 28, 2022 | archive-url=https://web.archive.org/web/20220928022949/https://techcrunch.com/2015/09/11/airbnb-acquires-multi-city-trip-planning-service-vamo-will-shut-down-product/ | url-status=live }}</ref> |- | 6 | {{dts|2015|09}} | Lapka | Sensor startup | <ref>{{Cite news | url=https://www.zdnet.com/article/airbnb-quietly-acquires-sensor-startup-lapka/ | title=Airbnb quietly acquires connected sensor startup Lapka | first=Rachel | last=King | work=ZDNet | date=September 29, 2015 | archive-date=September 27, 2022 | archive-url=https://web.archive.org/web/20220927214538/https://www.zdnet.com/article/airbnb-quietly-acquires-sensor-startup-lapka/ | url-status=live }}</ref> |- | 7 | {{dts|2016|09}} | Trip4real | Travel activities marketplace | <ref>{{cite news |url=https://techcrunch.com/2016/09/19/airbnb-acquires-travel-activities-marketplace-trip4real/ |title=Airbnb acquires travel activities marketplace, trip4real |first=Natasha |last=Lomas |work=TechCrunch |date=September 19, 2016 |archive-date=September 28, 2022 |archive-url=https://web.archive.org/web/20220928093210/https://techcrunch.com/2016/09/19/airbnb-acquires-travel-activities-marketplace-trip4real/ |url-status=live }}</ref> |- | 8 | {{dts|2017|02}} | Luxury Retreats International | Canadian-based villa rental company; price was $300 million in cash and stock | <ref>{{cite news | url=https://www.bloomberg.com/news/articles/2017-02-16/airbnb-buys-vacation-home-management-company-luxury-retreats | title=Airbnb Acquires Luxury Retreats, Beating Out Expedia, Accor | first1=Olivia | last1=Zaleski | first2=Gerrit | last2=De Vynck | work=Bloomberg News | date=February 16, 2017 | archive-date=March 31, 2017 | archive-url=https://web.archive.org/web/20170331073726/https://www.bloomberg.com/news/articles/2017-02-16/airbnb-buys-vacation-home-management-company-luxury-retreats | url-status=live }}</ref><ref>{{cite news | url=https://fortune.com/2017/02/17/airbnb-acquires-luxury-retreats/ | title=Soon You'll Be Able to Rent Richard Branson's Island on Airbnb | first=POLINA | last=MARINOVA | work=Fortune | date=February 17, 2017 | archive-date=April 14, 2021 | archive-url=https://web.archive.org/web/20210414120359/https://fortune.com/2017/02/17/airbnb-acquires-luxury-retreats/ | url-status=live }}</ref> |- | 9 | {{dts|2017|02}} | Tilt.com | A social payment startup | <ref name=acquired>{{Cite news | url=https://www.businessinsider.com/airbnb-acquisitions-tilt-crashpadder-nabewise-2020-1 | title=Here are all the companies Airbnb has acquired to help it grow into a $31 billion business | last=Sonnemaker | first=Tyler | work=Business Insider | date=January 31, 2020 | url-access=subscription | archive-date=January 13, 2020 | archive-url=https://web.archive.org/web/20200113173143/https://www.businessinsider.com/airbnb-acquisitions-tilt-crashpadder-nabewise-2020-1 | url-status=live }}</ref> |- | 10 | {{dts|2017|11}} | Accomable | Startup focused on travel accessibility | <ref>{{cite news | url=https://www.theguardian.com/travel/2017/nov/27/airbnb-expands-into-stays-for-disabled-travellers-accomable-rental | title=Access all areas: Airbnb expands into stays for disabled travellers | work=The Guardian | first=Will | last=Coldwell | date=November 27, 2017 | archive-date=November 27, 2017 | archive-url=https://web.archive.org/web/20171127201216/https://www.theguardian.com/travel/2017/nov/27/airbnb-expands-into-stays-for-disabled-travellers-accomable-rental | url-status=live }}</ref><ref>{{cite news | url=https://www.reuters.com/article/us-airbnb-acquisition/airbnb-acquires-accomable-to-offer-home-rentals-for-disabled-travelers-idUSKBN1DG2H5 | title=Airbnb acquires Accomable to offer home rentals for disabled travelers | last=Somerville | first=Heather | work=Reuters | date=November 16, 2017 | archive-date=November 16, 2017 | archive-url=https://web.archive.org/web/20171116190416/http://www.reuters.com/article/us-airbnb-acquisition/airbnb-acquires-accomable-to-offer-home-rentals-for-disabled-travelers-idUSKBN1DG2H5 | url-status=live }}</ref> |- | 11 | {{dts|2017|11}} | AdBasis | Advertising technology platform built for A/B testing and multivariate ad testing | <ref>{{cite news |url=https://techcrunch.com/2017/11/16/airbnb-acquires-ad-tech-startup-adbasis/ |title=Airbnb acquires ad tech startup AdBasis |last=Lunden |first=Ingrid |work=TechCrunch |date=November 13, 2017 |archive-date=September 28, 2022 |archive-url=https://web.archive.org/web/20220928113932/https://techcrunch.com/2017/11/16/airbnb-acquires-ad-tech-startup-adbasis/ |url-status=live }}</ref> |- | 12 | {{dts|2019|01}} | Gaest | Based in Aarhus, Denmark; provides a platform for posting and booking venues for meetings and other events | <ref>{{cite news | url=https://techcrunch.com/2019/01/25/airbnb-acquires-denmarks-gaest-to-expand-in-bookings-for-meetings-and-offsites/ | title=Airbnb acquires Denmark's Gaest to expand in bookings for meetings and offsites | last=Lunden | first=Ingrid | work=TechCrunch | date=January 25, 2019 | archive-date=September 24, 2022 | archive-url=https://web.archive.org/web/20220924200115/https://techcrunch.com/2019/01/25/airbnb-acquires-denmarks-gaest-to-expand-in-bookings-for-meetings-and-offsites/ | url-status=live }}</ref> |- | 13 | {{dts|2019|03}} | HotelTonight | Website for booking last-minute hotel rooms; price was $400 million | <ref>{{cite news | url=https://www.nytimes.com/2019/03/07/technology/airbnb-hotel-tonight.html | title=Airbnb Acquires HotelTonight to Expand Travel Portfolio | first=Erin | last=Griffith | work=The New York Times | date=March 7, 2019 | url-access=limited | archive-date=April 13, 2019 | archive-url=https://web.archive.org/web/20190413135507/https://www.nytimes.com/2019/03/07/technology/airbnb-hotel-tonight.html | url-status=live }}</ref><ref>{{cite news | url=https://www.reuters.com/article/us-airbnb-m-a-hoteltonight/airbnb-buys-hoteltonight-in-deeper-expansion-into-hotel-booking-business-idUSKCN1QO2B4 | title=Airbnb buys HotelTonight in deeper expansion into hotel-booking business | first=Heather | last=Somerville | work=Reuters | date=March 7, 2019 | archive-date=April 13, 2019 | archive-url=https://web.archive.org/web/20190413133100/https://www.reuters.com/article/us-airbnb-m-a-hoteltonight/airbnb-buys-hoteltonight-in-deeper-expansion-into-hotel-booking-business-idUSKCN1QO2B4 | url-status=live }}</ref> |- | 14 | {{dts|2019|08}} | Urbandoor | Global online marketplace that offers extended stays to corporate clients | <ref>{{Cite news | url=https://www.bizjournals.com/sanfrancisco/news/2019/08/05/airbnb-acquisition-urbandoor-corporate-business-sf.html | title=Airbnb acquisition opens door for growth in corporate relocation, business travel market | first=Katie | last=Burke | work=American City Business Journals | date=August 5, 2019 | url-access=subscription | archive-date=March 11, 2023 | archive-url=https://web.archive.org/web/20230311084540/https://www.bizjournals.com/sanfrancisco/news/2019/08/05/airbnb-acquisition-urbandoor-corporate-business-sf.html | url-status=live }}</ref><ref>{{Cite news | url=https://techcrunch.com/2019/08/05/doubling-down-on-business-travelers-airbnb-acquires-urbandoor/ | title=Doubling down on business travelers, Airbnb acquires Urbandoor | first=Jordan | last=Crook | work=TechCrunch | date=August 5, 2019 | archive-date=March 5, 2021 | archive-url=https://web.archive.org/web/20210305222637/https://techcrunch.com/2019/08/05/doubling-down-on-business-travelers-airbnb-acquires-urbandoor/ | url-status=live }}</ref> |- |15 |November 2023 |GamePlanner.AI |AI startup |<ref>{{Cite web |date=2023-11-14 |title=Airbnb acquires AI startup for just under $200 million |url=https://www.cnbc.com/2023/11/14/airbnb-acquires-ai-startup-for-just-under-200-million.html |access-date=2023-11-14 |website=CNBC |language=en |archive-date=July 9, 2024 |archive-url=https://web.archive.org/web/20240709160632/https://www.cnbc.com/2023/11/14/airbnb-acquires-ai-startup-for-just-under-200-million.html |url-status=live }}</ref> |}
===Corporate office history=== In October 2011, Airbnb established an office in London, its first international office.<ref>{{cite news | title=Airbnb set to expand with London office | url=https://www.telegraph.co.uk/finance/newsbysector/mediatechnologyandtelecoms/8801030/Airbnb-set-to-expand-with-London-office.html | archive-url=https://ghostarchive.org/archive/20220111/https://www.telegraph.co.uk/finance/newsbysector/mediatechnologyandtelecoms/8801030/Airbnb-set-to-expand-with-London-office.html | archive-date=January 11, 2022 | url-access=subscription | last=Quinn | first=James | work=The Daily Telegraph | date=October 2, 2011 | url-status=live}}{{cbignore}}</ref> In early 2012, Airbnb opened offices in Paris, Milan, Barcelona, Copenhagen, Moscow, and São Paulo.<ref>{{cite news | url=https://techcrunch.com/2012/01/26/airbnb-5-million-nights-booked-opening-6-new-international-offices-in-q1-2012/ | title=Airbnb: 5 Million Nights Booked, Opening 6 New International Offices In Q1 2012 | last=Wauters | first=Robin | work=TechCrunch | date=January 26, 2012 | archive-date=September 20, 2015 | archive-url=https://web.archive.org/web/20150920003433/http://techcrunch.com/2012/01/26/airbnb-5-million-nights-booked-opening-6-new-international-offices-in-q1-2012/ | url-status=live }}</ref> These openings were in addition to existing offices in San Francisco, London, Hamburg, and Berlin.<ref>{{cite news | title=Airbnb Checks In With Springstar For International Expansion | url=https://techcrunch.com/2011/10/17/airbnb-checks-in-with-springstar-for-international-expansion/ | last=Wauters | first=Robin | work=TechCrunch | date=October 17, 2011 | archive-date=July 4, 2017 | archive-url=https://web.archive.org/web/20170704193233/https://techcrunch.com/2011/10/17/airbnb-checks-in-with-springstar-for-international-expansion/ | url-status=live }}</ref> In September 2013, the company announced that it would establish its European headquarters in Dublin.<ref>{{cite news | url=https://www.thejournal.ie/airbnb-dublin-hq-1081453-Sep2013/ | title=Airbnb to open European HQ in Dublin | first=Aoife | last=Barry | work=TheJournal.ie | date=September 13, 2013 | archive-date=July 25, 2020 | archive-url=https://web.archive.org/web/20200725004925/https://www.thejournal.ie/airbnb-dublin-hq-1081453-Sep2013/ | url-status=live }}</ref><ref>{{cite news | url=https://www.irishtimes.com/business/technology/airbnb-to-open-european-hq-in-dublin-1.1526454 | title=Airbnb to open European HQ in Dublin | newspaper=The Irish Times | date=September 13, 2013 | archive-date=February 5, 2018 | archive-url=https://web.archive.org/web/20180205190036/https://www.irishtimes.com/business/technology/airbnb-to-open-european-hq-in-dublin-1.1526454 | url-status=live }}</ref>
In November 2012, Airbnb opened an office in Sydney, its 11th office location, and announced plans to launch the service in Thailand and Indonesia.<ref>{{cite news | title=Airbnb launches in Australia with new office in Sydney, coming soon to Thailand and Indonesia | url=https://thenextweb.com/asia/2012/11/02/airbnb-launches-in-australia-coming-soon-to-thailand-and-indonesia/ | first=Josh | last=Ong | work=The Next Web | date=November 2, 2012 | archive-date=June 12, 2018 | archive-url=https://web.archive.org/web/20180612162224/https://thenextweb.com/asia/2012/11/02/airbnb-launches-in-australia-coming-soon-to-thailand-and-indonesia/ | url-status=live }}</ref> In December 2012, Airbnb opened an office in Singapore.<ref>{{cite news | title=Airbnb targets 2 million properties in Asia as it begins introducing local customer support | url=https://thenextweb.com/asia/2012/11/21/airbnb-targets-2-million-properties-in-asia-as-it-begins-introducing-local-customer-support/ | work=The Next Web | last=Russell | first=Jon | date=November 12, 2012 | archive-date=June 12, 2018 | archive-url=https://web.archive.org/web/20180612163148/https://thenextweb.com/asia/2012/11/21/airbnb-targets-2-million-properties-in-asia-as-it-begins-introducing-local-customer-support/ | url-status=live }}</ref> In April 2022, Airbnb instituted a policy of unlimited remote working for almost all its employees.<ref>{{cite news |first=Andrea |last=Hsu |url=https://www.npr.org/2023/04/28/1172213330/airbnb-hybrid-remote-work-from-home-office-digital-nomad/ |title=Airbnb let its workers live and work anywhere. Spoiler: They're loving it |work=All Things Considered |via=NPR |date=April 28, 2023 |archive-date=April 30, 2023 |archive-url=https://web.archive.org/web/20230430204337/https://www.npr.org/2023/04/28/1172213330/airbnb-hybrid-remote-work-from-home-office-digital-nomad/ |url-status=live }}</ref>
===Share sales, corporate borrowing and valuation history=== In April 2009, the company received $600,000 in seed money from Sequoia Capital, with Youniversity Ventures partners Jawed Karim, Keith Rabois, and Kevin Hartz participating.<ref>{{cite book | first=Leigh | last=Gallagher | title=The Airbnb Story: How Three Ordinary Guys Disrupted an Industry, Made Billions . . . and Created Plenty of Controversy | url=https://books.google.com/books?id=4iGtDQAAQBAJ&q=youniversity%20ventures | date=February 14, 2017 | publisher=Houghton Mifflin Harcourt | isbn=978-0-544-95387-1 | page=31 | chapter=The Hustle | access-date=April 13, 2019 | archive-date=July 9, 2024 | archive-url=https://web.archive.org/web/20240709161634/https://books.google.com/books?id=4iGtDQAAQBAJ&q=youniversity%20ventures | url-status=live }}</ref> Shares were sold for $0.01 each.<ref name=S1>{{Cite web | url=https://www.sec.gov/Archives/edgar/data/1559720/000119312520294801/d81668ds1.htm | title=S-1 | publisher=United States Securities and Exchange Commission}}</ref>
In November 2010, Greylock Partners and Sequoia Capital invested $7.2 million in a Series A round. Shares were sold for $0.21 each (split adjusted).<ref name=S1/>
In July 2011, Andreessen Horowitz, Digital Sky Technologies, General Catalyst, and A Grade Investments partners Ashton Kutcher and Guy Oseary invested $112 million in the company.<ref>{{cite news | url=https://techcrunch.com/2011/07/24/airbnb-bags-112-million-in-series-b-from-andreessen-and-others/ | title=Airbnb Bags $112 Million In Series B From Andreessen, DST And General Catalyst | first=Alexia | last=Tsotsis | work=TechCrunch | date=July 24, 2011 | access-date=August 22, 2024 | archive-date=September 1, 2024 | archive-url=https://web.archive.org/web/20240901151016/https://techcrunch.com/2011/07/24/airbnb-bags-112-million-in-series-b-from-andreessen-and-others/ | url-status=live }}</ref><ref name=112million/> Shares were sold for $3.21 each (split adjusted).<ref name=S1/>
In April 2014, TPG Capital invested $450 million in the company at a valuation of $10 billion.<ref>{{cite news | url=https://www.wsj.com/articles/tpg-led-group-closes-450-million-investment-in-airbnb-1397845128 | title=TPG-Led Group Closes $450 Million Investment in Airbnb | work=The Wall Street Journal | date=April 23, 2014 | url-access=subscription | archive-date=September 12, 2017 | archive-url=https://web.archive.org/web/20170912160440/https://www.wsj.com/articles/tpg-led-group-closes-450-million-investment-in-airbnb-1397845128 | url-status=live }}</ref> Additional funding was provided by Andreessen Horowitz, Sequoia Capital, Dragoneer Investment Group, T. Rowe Price, and Sherpa Capital.<ref>{{Cite news | url=https://fortune.com/2014/08/01/airbnb-closes-475-million-funding-round/ | title=Airbnb closes $475 million funding round | website=Fortune | date=August 1, 2014 | archive-date=May 14, 2021 | archive-url=https://web.archive.org/web/20210514130201/https://fortune.com/2014/08/01/airbnb-closes-475-million-funding-round/ | url-status=live }}</ref> Shares in this round were sold for $20.36 each (split adjusted).<ref name=S1/>
In June 2015, General Atlantic, Hillhouse Capital Group, Tiger Management, Kleiner Perkins Caufield & Byers, GGV Capital, China Broadband Capital, and Horizons Ventures invested $1.5 billion in the company.<ref>{{cite news | last=Nusca | first=Andrew | title=Airbnb raises $1.5 billion, valuing it at an eye-popping $25.5 billion | url=https://fortune.com/2015/06/27/airbnb-raises-1-5-billion/ | work=Fortune | date=June 27, 2015 | archive-date=February 27, 2021 | archive-url=https://web.archive.org/web/20210227195613/https://fortune.com/2015/06/27/airbnb-raises-1-5-billion/ | url-status=live }}</ref><ref>{{cite magazine | last=Alba | first=Davey | author-link=Davey Alba | title=Airbnb Confirms $1.5 Billion Funding Round, Now Valued at $25.5 Billion | url=https://www.wired.com/2015/12/airbnb-confirms-1-5-billion-funding-round-now-valued-at-25-5-billion/ | magazine=Wired | date=December 7, 2015 | access-date=February 4, 2018 | archive-date=January 19, 2018 | archive-url=https://web.archive.org/web/20180119170601/https://www.wired.com/2015/12/airbnb-confirms-1-5-billion-funding-round-now-valued-at-25-5-billion/ | url-status=live }}</ref> Shares in this round were sold for $46.55 each (split adjusted).<ref name=S1/>
In September 2016, Google Capital and Technology Crossover Ventures invested $555.5 million in the company at a valuation of $30 billion.<ref>{{cite news | url=https://www.wsj.com/articles/airbnb-raises-850-million-at-30-billion-valuation-1474569670 | title=Airbnb's Funding Round Led by Google Capital | last1=Farrell | first1=Maureen | last2=Bensinger | first2=Greg | work=The Wall Street Journal | issn=0099-9660 | date=September 22, 2016 | url-access=subscription | archive-date=February 21, 2017 | archive-url=https://web.archive.org/web/20170221010200/https://www.wsj.com/articles/airbnb-raises-850-million-at-30-billion-valuation-1474569670 | url-status=live }}</ref> Shares in this round were sold for $52.50 each (split adjusted).<ref name=S1/>
In March 2017, Airbnb raised $1 billion in funding, bringing total funding raised to more than $3 billion and valuing the company at $31 billion.<ref>{{cite news | url=https://www.cnbc.com/2017/03/09/airbnb-closes-1-billion-round-31-billion-valuation-profitable.html | title=Airbnb just closed a $1 billion round and became profitable in 2016 | last=Thomas | first=Lauren | work=CNBC | date=March 9, 2017 | archive-date=November 13, 2017 | archive-url=https://web.archive.org/web/20171113064106/https://www.cnbc.com/2017/03/09/airbnb-closes-1-billion-round-31-billion-valuation-profitable.html | url-status=live }}</ref> Shares in this round were sold for $52.50 each (split adjusted).<ref name=S1/>
In April 2020, Silver Lake and Sixth Street Partners acquired $1 billion in shares in the company at an $18 billion valuation<ref>{{Cite news | last2=Batchelor | first1=Deirdre | last1=Bosa | first2=Laura | title=Airbnb is raising $1 billion amid fallout from coronanvirus | url=https://www.cnbc.com/2020/04/06/airbnb-raising-1-billion-amid-fallout-from-coronanvirus.html | work=CNBC | date=April 6, 2020 | archive-date=May 14, 2021 | archive-url=https://web.archive.org/web/20210514131653/https://www.cnbc.com/2020/04/06/airbnb-raising-1-billion-amid-fallout-from-coronanvirus.html | url-status=live }}</ref> and $1 billion in debt at interest rates of 9%–11.5%.<ref>{{Cite news | url=https://www.cnbc.com/2020/04/14/airbnb-raises-another-1-billion-in-debt.html | title=Airbnb raising another $1 billion in debt as coronavirus ravages tourism business | first=Deirdre | last=Bosa | work=CNBC | date=April 14, 2020 | access-date=July 17, 2021 | archive-date=July 17, 2021 | archive-url=https://web.archive.org/web/20210717060544/https://www.cnbc.com/2020/04/14/airbnb-raises-another-1-billion-in-debt.html | url-status=live }}</ref>
==Regulations== {{transcluded section|Short-term rental}} {{#section-h::Short-term rental|Regulations}}
==Corporate affairs== ===Finances=== The key trends for Airbnb are (as at the financial year ending December 31):<ref>{{citation |title=Airbnb Revenue and Usage Statistics |url=https://www.businessofapps.com/data/airbnb-statistics/ |website=Business of Apps |access-date=October 5, 2023 |archive-date=July 9, 2024 |archive-url=https://web.archive.org/web/20240709161635/https://www.businessofapps.com/data/airbnb-statistics/ |url-status=live }}</ref> {| class="wikitable left" style="text-align: center;" !Year!!Revenue<br>(US$ bn)!!Net income<br>(US$ m) !Total assets<br>(US$ bn)<ref>{{Cite web |title=Airbnb total assets worldwide 2022 |url=https://www.statista.com/statistics/1193540/airbnb-total-assets-worldwide/ |access-date=2023-12-03 |website=Statista |language=en |archive-date=July 9, 2024 |archive-url=https://web.archive.org/web/20240709161659/https://www.statista.com/statistics/1193540/airbnb-total-assets-worldwide/ |url-status=live }}</ref> !Employees<ref>{{Cite web |title=Airbnb: Number of Employees |url=https://www.macrotrends.net/stocks/charts/ABNB/airbnb/number-of-employees |website=macrotrends.net |access-date=December 3, 2023 |archive-date=December 3, 2023 |archive-url=https://web.archive.org/web/20231203230409/https://www.macrotrends.net/stocks/charts/ABNB/airbnb/number-of-employees |url-status=live }}</ref> !Sources |- |2014||0.4|| | | | |- |2015||0.9|| | | | |- |2016||1.7|| | | |<ref>{{cite news |last=Kerr |first=Dara |date=January 26, 2017 |title=Airbnb makes it rain, turning a profit for the first time | work=CNET |url=https://www.cnet.com/tech/tech-industry/airbnb-first-profit-home-rental-travel-startups/ |url-status=live |archive-url=https://web.archive.org/web/20170225134139/https://www.cnet.com/news/airbnb-first-profit-home-rental-travel-startups/ |archive-date=February 25, 2017}}</ref><ref>{{cite news |last1=Stone |first1=Brad |last2=Zaleski |first2=Olivia |date=January 26, 2017 |title=Airbnb Enters the Land of Profitability | work=Bloomberg News |url=https://www.bloomberg.com/news/articles/2017-01-26/airbnb-enters-the-land-of-profitability |url-status=live |archive-url=https://web.archive.org/web/20180313000529/https://www.bloomberg.com/news/articles/2017-01-26/airbnb-enters-the-land-of-profitability |archive-date=March 13, 2018}}</ref> |- |2017||2.6||<span style="color:red;">−70.5</span> |6.0 | | |- |2018||3.6||<span style="color:red;">−16.8</span> |6.6 | | |- |2019||4.8||<span style="color:red;">−674</span> |8.3 |5,465 |<ref>{{cite news |last=Molla |first=Rani |date=February 12, 2020 |title=Why Airbnb is suddenly struggling to make money |work=Vox Media |url=https://www.vox.com/2020/2/12/21134477/airbnb-loss-profit-ipo-safety-tech-marketing |url-status=live |archive-url=https://web.archive.org/web/20200213030851/https://www.vox.com/2020/2/12/21134477/airbnb-loss-profit-ipo-safety-tech-marketing |archive-date=February 13, 2020}}</ref> |- |2020||3.3||<span style="color:red;">−4,584</span> |10.4 |5,597 | |- |2021||5.9||<span style="color:red;">−352</span> |13.7 |6,132 | |- |2022||8.3||1,893 |16.0 |6,811 |<ref>{{Cite web |date=February 15, 2023 |title=Airbnb Q4 2022 and full-year financial results |url=https://news.airbnb.com/en-uk/airbnb-q4-2022-and-full-year-financial-results/ |url-status=live |archive-url=https://web.archive.org/web/20230423142041/https://news.airbnb.com/en-uk/airbnb-q4-2022-and-full-year-financial-results/ |archive-date=April 23, 2023}}</ref><ref>{{cite news |last=Bursztynsky |first=Jessica |date=February 14, 2023 |title=Airbnb just reported its first profitable year as consumers keep booking trips |work=Fast Company |url=https://www.fastcompany.com/90847881/airbnb-just-reported-its-first-profitable-year-as-consumers-keep-booking-trips |url-status=live |archive-url=https://web.archive.org/web/20230426143500/https://www.fastcompany.com/90847881/airbnb-just-reported-its-first-profitable-year-as-consumers-keep-booking-trips |archive-date=April 26, 2023}}</ref><ref>{{Cite web |last=Capoot |first=Ashley |date=February 14, 2023 |title=Airbnb beats on profit and revenue, stock is up |url=https://www.cnbc.com/2023/02/14/airbnb-abnb-earnings-q4-2022-.html |url-status=live |archive-url=https://web.archive.org/web/20230426143457/https://www.cnbc.com/2023/02/14/airbnb-abnb-earnings-q4-2022-.html |archive-date=April 26, 2023 |work=CNBC}}</ref> |- |2023||9.9||4,800 |20.6 |6,907 |<ref>{{cite web |url=https://airbnb2020ipo.q4web.com/files/doc_financials/2023/q4/Airbnb_Q4-2023-Shareholder-Letter_Final.pdf |title=Q4 2023 Shareholder Letter |year=2024 |website=Airbnb |access-date=March 2, 2024 |archive-date=February 22, 2024 |archive-url=https://web.archive.org/web/20240222102506/https://airbnb2020ipo.q4web.com/files/doc_financials/2023/q4/Airbnb_Q4-2023-Shareholder-Letter_Final.pdf |url-status=live }}</ref><ref>{{cite web |url=https://stockanalysis.com/stocks/abnb/employees/ |title=Airbnb Number of Employees 2020–2023 |website=Stock Analysis |access-date=March 2, 2024 |archive-date=July 9, 2024 |archive-url=https://web.archive.org/web/20240709161637/https://stockanalysis.com/stocks/abnb/employees/ |url-status=live }}</ref> |- |2024 |11.1 |2,650 |20.9 |7,300 | |}
==== Sales by market ==== 2024 revenue by geographic region:<ref>{{Cite web |title=Airbnb, Inc.: Business Segments and Geographical Breakdown of Revenue |url=https://www.marketscreener.com/quote/stock/AIRBNB-INC-116310849/finances-segments/ |access-date=2025-08-13 |website=www.marketscreener.com |language=en-US}}</ref> {| class="wikitable" !Region !Revenue<br>(US$ bn) !Share |- |North America |5.01 |45.1% |- |Europe, the Middle East and Africa |4.14 |37.3% |- |Asia-Pacific |0.99 |8.9% |- |Latin America |0.97 |8.7% |- |'''Total''' |'''11.1''' |'''100%''' |}
=== Board of Directors === From Airbnb’s governance section, the following individuals serve on the Board of Directors in 2025:<ref>{{Cite web |title=Investor Relations {{!}} Airbnb {{!}} Governance |url=https://airbnb2020ipo.q4web.com/governance/default.aspx#board |access-date=2025-08-13 |website=airbnb2020ipo.q4web.com}}</ref>
* Brian Chesky, Co‑founder, CEO & Chairman of the Board * Angela Ahrendts, Independent director and former head of Apple's retail division * Amrita Ahuja, Chief Financial Officer and Chief Operating Officer of Block * Nathan Blecharczyk, Co‑founder & Chief Strategy Officer * Kenneth Chenault, Independent director and former CEO of American Express. * Ellie Mertz, Independent director and Airbnb's CFO. * Joe Gebbia, Co‑founder * Jeff (Jeffrey) Jordan, Independent director and former CEO of OpenTable * Alfred Lin, Independent director and former COO of Zappos * James Manyika, Independent director and Senior Partner at McKinsey.
==Other notable attributes== Airbnb does not have a loyalty program, in part attributed to its lack of business customers.<ref>{{cite web |url=https://www.wsj.com/articles/airbnb-vrbo-loyalty-program-c72306f |title=Why Doesn't Airbnb Have a Loyalty Program Like Everyone Else? |first=Allison |last=Pohle |date=July 19, 2023 |work=The Wall Street Journal |url-access=subscription |access-date=November 24, 2023 |archive-date=July 9, 2024 |archive-url=https://web.archive.org/web/20240709162147/https://www.wsj.com/articles/airbnb-vrbo-loyalty-program-c72306f |url-status=live }}</ref>
Airbnb features a review system in which guests and hosts can rate and review each other after a stay; reviews are not visible until both host and guest have submitted reviews or until the time period to review has closed, a system that aims to improve accuracy and objectivity by removing fears that users will receive a negative review in retaliation if they write one. However, the truthfulness and impartiality of reviews may be adversely affected by concerns that the reviews are not anonymous and prospective hosts may refuse to host a user who generally leaves negative reviews.<ref>{{cite news | url=https://www.inc.com/sonya-mann/airbnb-nightmare-experiences.html | title=Why Airbnb Reviews Don't Tell the Whole Story | first=Sonya | last=Mann | work=Inc. | date=May 3, 2017 | access-date=March 3, 2018 | archive-date=October 16, 2020 | archive-url=https://web.archive.org/web/20201016033436/https://www.inc.com/sonya-mann/airbnb-nightmare-experiences.html | url-status=live }}</ref><ref>{{cite news | url=https://www.businessinsider.com/why-airbnb-reviews-are-a-problem-for-the-site-2015-6 | title=Why Airbnb reviews are a problem for the site | first=Molly | last=Mulshine | work=Business Insider | date=June 18, 2015 | access-date=April 20, 2019 | archive-date=June 5, 2019 | archive-url=https://web.archive.org/web/20190605181837/https://www.businessinsider.com/why-airbnb-reviews-are-a-problem-for-the-site-2015-6 | url-status=live }}</ref><ref>{{Cite news | url=https://mashable.com/2015/05/18/airbnb-reviews/ | title=Why you should think twice before trusting Airbnb reviews | first=Erica | last=Ho | work=Mashable | date=May 19, 2015 | access-date=March 3, 2018 | archive-date=March 4, 2018 | archive-url=https://web.archive.org/web/20180304172327/https://mashable.com/2015/05/18/airbnb-reviews/ | url-status=live }}</ref>
====== Philanthropy ====== Through Airbnb.org, the company facilitates and provides free and discounted stays to people impacted by emergencies such as natural disasters, the COVID-19 pandemic, and the Russo-Ukrainian war in partnership with the International Organization for Migration. It was founded in 2012 with $6 million and 400,000 shares of Airbnb stock from the co-founders of Airbnb.<ref>{{Cite news | url=https://philanthropynewsdigest.org/features/nonprofit-spotlight/airbnb.org | title=Airbnb.org | work=Candid | date=March 9, 2022}}</ref>
==Legal issues==
===Lawsuits after incidents at properties=== In very rare cases, Airbnb has been sued for safety issues that have occurred at properties rented via the platform including murder,<ref>{{Cite news | url=https://www.arabnews.com/node/2601596/saudi-arabia | title=Airbnb sued by parents of murdered Saudi student | work=Arab News | date=21 May 2025}}</ref> sexual assault,<ref>{{Cite news | url=https://www.cbsnews.com/miami/news/alleged-rape-victim-files-lawsuit-against-airbnb-in-broward/ | title=Woman sues Airbnb, others after alleged sexual assault while cleaning Fort Lauderdale home | first1=Ivan | last1=Taylor | first2=Mauricio | last2=Maldonado | work=CBS News | date=April 3, 2025}}</ref> drowning,<ref>{{Cite news | url=https://www.independent.co.uk/news/world/americas/airbnb-new-york-state-bangladesh-drowning-b2596998.html | title=Airbnb sued after three members of same family drown on vacation | first=Justin | last=Rohrlich | work=The Independent | date=16 August 2024}}</ref> and extortion by hosts.<ref>{{Cite news | url=https://nypost.com/2024/02/14/us-news/airbnb-host-sued-by-guest-over-compromising-photo/ | title=Angry Airbnb host sent guest’s wife security photo of him with another woman, lawsuit claims | first=Snejana | last=Farberov | work=New York Post | date=February 14, 2024}}</ref> Airbnb argues it is merely an intermediary; however, victims have successfully sued for negligence when the company was aware of dangerous conditions and failed to act, or due to host liability. Airbnb has noted that its background checks should not be relied on to identify "all past criminal convictions or sex offender registrations … or other red flags" and that convictions for "murder, terrorism, rape or child molestation" are not automatic disqualifiers for a host.<ref name=fails>{{Cite web |url=https://www.cnn.com/2024/07/09/business/airbnb-hidden-camera-invs/index.html |last1=Chapman |first1=Isabelle |last2=Kamp |first2=Majlie de Puy | last3=Ash |first3=Audrey |title=How Airbnb fails to protect guests from hidden cameras | work=CNN | date=July 9, 2024}}</ref>
In 2021, the company paid $7 million to an Australian guest who was raped at knifepoint in New York City on New Year's Eve 2015 at a property rented via the platform.<ref>{{Cite news | url=https://www.bbc.co.uk/news/business-57487970 | title=Airbnb reportedly pays tourist $7m after rape | work=BBC News | date=16 June 2021}}</ref>
While all indoor cameras are prohibited on properties listed on Airbnb, even if disclosed, a report by CNN noted that the company "consistently fails to protect its guests despite knowing hidden cameras are a persistent concern within its industry" and Airbnb has been sued several times after guests found hidden cameras in properties rented via the platform.<ref name=fails/>
===Complicity with price gouging=== A lawsuit was filed in July 2025 against Airbnb alleging that it was complicit in price gouging by hosts after the 2025 California wildfires. The lawsuit is still in its early stages.<ref>{{Cite news | url=https://www.latimes.com/california/story/2025-07-19/airbnb-allowed-price-gouging-following-l-a-fires-city-attorney-alleges-in-lawsuit | title=Airbnb allowed rampant price gouging following L.A. fires, city attorney lawsuit alleges | first=Katerina | last=Portela | work=Los Angeles Times | date=July 19, 2025 | url-access=limited}}</ref>
===Failure to provide required information to governments=== Airbnb has been sued by governments for failure to turn over required information for enforcement of laws related to illegal rentals and collection of hotel tax. These include disputes with New York City,<ref>{{Cite news |last=Greenberg |first=Zoe |date=July 18, 2018 |title=New York City Looks to Crack Down on Airbnb Amid Housing Crisis |url=https://www.nytimes.com/2018/07/18/nyregion/new-york-city-airbnb-crackdown.html |work=The New York Times |url-access=limited |archive-url=https://web.archive.org/web/20191206134016/https://www.nytimes.com/2018/07/18/nyregion/new-york-city-airbnb-crackdown.html |archive-date=December 6, 2019 |url-status=live}}</ref><ref>{{Cite news |last1=Weiser |first1=Benjamin |last2=Goodman |first2=J. David |date=January 3, 2019 |title=Judge Blocks New York City Law Aimed at Curbing Airbnb Rentals |url=https://www.nytimes.com/2019/01/03/nyregion/nyc-airbnb-rentals.html |work=The New York Times |url-access=limited |archive-url=https://web.archive.org/web/20191207073348/https://www.nytimes.com/2019/01/03/nyregion/nyc-airbnb-rentals.html |archive-date=December 7, 2019 |url-status=live}}</ref> Boston,<ref>{{Cite press release | url=https://www.boston.gov/news/city-boston-airbnb-reach-agreement-strengthen-short-term-rental-registry-remove-illegal-units | title=City of Boston, Airbnb reach agreement to strengthen short-term rental registry, remove illegal units | publisher=Boston | date=August 29, 2019}}</ref> Miami,<ref>{{Cite magazine |last=Martineau |first=Paris |magazine=Wired |date=August 31, 2019 |title=Airbnb Starts to Play Nice With Cities |url=https://www.wired.com/story/airbnb-starts-play-nice-cities/ |archive-url=https://web.archive.org/web/20191207084225/https://www.wired.com/story/airbnb-starts-play-nice-cities/ |archive-date=December 7, 2019 |url-status=live}}</ref> and Belgium.<ref>{{Cite news |last=Chalmers |first=John |date=April 27, 2022 |title=EU court rejects Airbnb plea on Belgian information for tax authorities |url=https://www.reuters.com/business/eu-court-rejects-airbnb-plea-information-tax-authorities-2022-04-27/ | work=Reuters |archive-url=https://web.archive.org/web/20220923033404/https://www.reuters.com/business/eu-court-rejects-airbnb-plea-information-tax-authorities-2022-04-27/ |archive-date=September 23, 2022 |url-status=live }}</ref>
===Legality of service fees in the Netherlands=== In March 2020, a subdistrict court ruling in the Netherlands found that Airbnb charging service fees to both the host and the guest was illegal and that the 30,000 people who had rented as guests have a right for reimbursement if they file claims. Airbnb filed countersuits in an attempt to gain clarity on the ruling.<ref>{{Cite news |date=September 14, 2020 |title=Airbnb makes 'power play' in Dutch high court to retain right to 'double fees' |url=https://www.theguardian.com/travel/2020/sep/14/airbnb-appeals-to-dutch-high-court-retain-double-fees |url-status=live |archive-url=https://web.archive.org/web/20210401031418/https://www.theguardian.com/travel/2020/sep/14/airbnb-appeals-to-dutch-high-court-retain-double-fees |archive-date=April 1, 2021 |access-date=April 4, 2021 |work=The Guardian}}</ref>
===Weak policy against hate groups=== In May 2024, a former Airbnb contractor alleged in a whistleblower complaint filed with the US Securities and Exchange Commission and Federal Trade Commission that the company had weakened its policies against extremists and members of hate groups and dissolved its team that handled removing them from the platform. Airbnb denied the allegations.<ref>{{Cite web |url=https://www.nbcnews.com/tech/internet/whistleblower-airbnb-policies-extremists-hate-groups-rcna157536 |title=Whistleblower alleges Airbnb weakened its policies on extremists and hate groups |date=June 19, 2024 |website=NBC News |last=Zadrozny |first=Brandy |author-link=Brandy Zadrozny |access-date=October 31, 2024 |archive-date=August 27, 2024|archive-url=https://web.archive.org/web/20240827060103/https://www.nbcnews.com/tech/internet/whistleblower-airbnb-policies-extremists-hate-groups-rcna157536 |url-status=live}}</ref><ref name="whistleblower" /> Examples include the reversal of the decision to remove the parents of Canadian far-right activist Lauren Southern from its platform after complaints by conservative media outlets.<ref name="whistleblower">{{Cite web |url=https://www.cnn.com/2024/06/19/tech/airbnb-whistleblower-complaint-dangerous-organizations-team |title=Airbnb undermined team that removed extremist users, whistleblower claims|date=June 20, 2024 |website=CNN |last=Duffy |first=Clare}}</ref>
===Proposed removal of listings in Israeli settlements=== {{See also|List of companies operating in West Bank settlements}}
In November 2018, Airbnb announced that it would remove the approximately 200 "listings in Israeli settlements in the occupied West Bank that are at the core of the dispute between Israelis and Palestinians". However, after affected property owners filed lawsuits against Airbnb in both Israel and the United States alleging discrimination based on place of residence, in April 2019, the company reversed its plans to remove listings in the West Bank and instead promised to donate any profits from these listings to non-profit organizations dedicated to humanitarian aid.<ref>{{Cite news | url=https://www.nytimes.com/2019/04/09/world/middleeast/airbnb-israel-west-bank.html | title=Airbnb Reverses Policy Banning Listings in Israeli Settlements in West Bank | first=Julia | last=Jacobs | work=The New York Times | date=April 9, 2019 | url-access=limited | access-date=September 23, 2022 | archive-date=September 23, 2022 | archive-url=https://web.archive.org/web/20220923033358/https://www.nytimes.com/2019/04/09/world/middleeast/airbnb-israel-west-bank.html | url-status=live }}</ref><ref>{{Cite news | url=https://globalnews.ca/news/5148940/airbnb-west-bank-settlements/ | title=Airbnb reverses ban on West Bank rentals, pledges to send proceeds to aid organizations | first1=Dan | last1=Williams | first2=Brendan | last2=Pierson | agency=Reuters | work=Global News | date=April 9, 2019 | access-date=June 26, 2019 | archive-date=June 26, 2019 | archive-url=https://web.archive.org/web/20190626190143/https://globalnews.ca/news/5148940/airbnb-west-bank-settlements/ | url-status=live }}</ref><ref>{{Cite news |date=April 4, 2019 |title=Airbnb reverses on delisting Israeli settlements, won't profit off West Bank |url=https://www.ynetnews.com/articles/0,7340,L-5492235,00.html |url-status=live |archive-url=https://web.archive.org/web/20190626190143/https://www.ynetnews.com/articles/0,7340,L-5492235,00.html |archive-date=June 26, 2019 |access-date=June 26, 2019 | work=Ynet |agency=Reuters}}</ref>
On February 12, 2020, Airbnb was included on a list of companies operating in West Bank settlements involved in activities that "raised particular human rights concerns" published by the United Nations Human Rights Council. The company was categorized under "the provision of services and utilities supporting the maintenance and existence of settlements".<ref>{{cite news |date=February 12, 2020 |title=UN rights office issues report on business activities related to settlements in the Occupied Palestinian Territory |publisher=Office of the United Nations High Commissioner for Human Rights |url=https://www.ohchr.org/EN/NewsEvents/Pages/DisplayNews.aspx?NewsID=25542 |url-status=live |access-date=July 5, 2021 |archive-url=https://web.archive.org/web/20210709093910/https://www.ohchr.org/EN/NewsEvents/Pages/DisplayNews.aspx?NewsID=25542 |archive-date=July 9, 2021}}</ref><ref>{{cite news |date=February 14, 2020 |title=Database of all business enterprises involved in certain activities relating to Israeli settlements in East Jerusalem and the West Bank (A/HRC/43/71) |publisher=ReliefWeb |url=https://reliefweb.int/report/occupied-palestinian-territory/database-all-business-enterprises-involved-certain-activities |url-status=live |access-date=July 5, 2021 |archive-url=https://web.archive.org/web/20210709183439/https://reliefweb.int/report/occupied-palestinian-territory/database-all-business-enterprises-involved-certain-activities |archive-date=July 9, 2021}}</ref>
== See also == * Air mattress * Bed and breakfast * Vacation rental * Holiday cottage
==References== {{Reflist}}
==Further reading== * {{Cite book |last=Stone |first=Brad |authorlink=Brad Stone (journalist) |date=2017 |title=The Upstarts: How Uber, Airbnb, and the Killer Companies of the New Silicon Valley Are Changing the World |edition=1st |location=New York |publisher=Little, Brown and Company |isbn=978-0-316-38839-9 |oclc=953598607}}
==External links== {{Commons category}} * {{Official website}} {{Finance links | name = Airbnb, Inc. | google = ABNB:NASDAQ | reuters = ABNB.O | sec_cik = 1559720 | yahoo = ABNB }} * {{OpenCorp|Airbnb}}
{{Andreessen Horowitz}} {{NASDAQ-100}} {{S&P 500 companies}} {{Authority control}}
Category:Airbnb Category:2008 establishments in California Category:2020 initial public offerings Category:American companies established in 2008 Category:Companies based in San Francisco Category:Companies listed on the Nasdaq Category:Hospitality companies of the United States Category:Hospitality services Category:Hospitality companies established in 2008 Category:Retail companies established in 2008 Category:Internet properties established in 2008 Category:Multilingual websites Category:Online marketplaces of the United States Category:Peer-to-peer Category:Silver Lake (investment firm) companies Category:Social planning websites Category:Travel and holiday companies of the United States Category:Vacation rental Category:Y Combinator companies