{{Short description|American web-based software company}} {{Infobox website | name = WalkMe Ltd. | logo = WalkMe UpdatedLogo.png | screenshot = | type = | traded_as = {{NASDAQ was|WKME}} | caption = | url = {{URL|https://www.walkme.com/}} | industry = SaaS, software, no-code development platform, artificial intelligence, Business process automation | language = English, Multi-language | launch_date = {{start date and age|2012|4}} | location = 350 Mission Street<br />San Francisco, California, U.S. | subsidiaries = Abbi, Jaco, DeepUI, Zest | employees = 1,100 | key_people = Dan Adika (CEO)<br />Rafael Sweary (President)<br />Lior Nahary (CFO) | products = WalkMe Digital Adoption Platform (DAP) | parent = SAP SE }}
'''WalkMe Ltd.''' is an American multinational software-as-a-service (SaaS) company, with headquarters in San Francisco, California.<ref>{{cite web|url=https://venturebeat.com/2014/04/01/walkme-raises-11m-to-hold-your-hand-as-you-click-through-websites/ |title=WalkMe raises $11M to hold your hand as you click through websites |author=Dylan Tweney |publisher=VentureBeat |date=2014-04-01 |access-date=2014-06-16}}</ref><ref name="destinationcrm1">{{cite web|last=Klie |first=Leonard |url=http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=92726&PageNum=2 |title=Customer Support: Keeping Up with the Digital Migration – CRM Magazine |website=Destinationcrm.com |date=2013-11-01 |access-date=2014-06-16}}</ref><ref>{{cite web|url=http://nusaresearch.com/marketing/detail.php?ID=50|title=2014 Digital Marketing Forecast: 7 Trends To Watch|website=Nusaresearch.com|access-date=9 August 2017}}</ref> Its digital adoption platform (DAP) was recognized in Everest Group's PEAK Matrix Assessment of DAP vendors as the leading DAP product.<ref>{{cite news |title=Digital Adoption Platform (DAP) Products PEAK Matrix® Assessment with Technology Vendor Landscape 2020 |url=https://www2.everestgrp.com/reportaction/EGR-2020-24-R-3855/Marketing |access-date=14 April 2021 |work=Everest Group}}</ref> Alongside its headquarters in San Francisco, the company has offices in Raleigh, North Carolina; Tel Aviv, Israel, and a global footprint including the United Kingdom, Australia, and Japan.<ref>{{cite news |title=WalkMe headquarters and office locations |url=https://craft.co/walkme/locations |access-date=5 April 2021 |work=craft.co}}</ref>
The company's initial public offering (IPO) took place on June 16, 2021, and resulted in a valuation of {{USD}}2.56 billion.<ref>{{cite news |last1=Solomon |first1=Shoshanna |title=Israel's WalkMe raises $287 million in Nasdaq IPO at $2.5 billion valuation |url=https://www.timesofisrael.com/israels-walkme-raises-287-million-in-nasdaq-ipo-at-2-5-billion-valuation/ |access-date=20 June 2021 |work=The Times of Israel |date=16 June 2021 |issn=0040-7909}}</ref> WalkMe was acquired by SAP for $1.5 billion in 2024<ref>{{Cite web |title=SAP completes WalkMe acquisition|url= https://news.sap.com/2024/09/sap-completes-walkme-acquisition/ |website=SAP| access-date=2026-03-29 | language=en}}</ref>; driving SAP’s Business AI strategy was a major motivation for the acquisition.<ref>{{Cite web |title=SAP and WalkMe|url= https://clarkstonconsulting.com/insights/sap-and-walkme |website=Clarkston Consulting| access-date=2026-03-29 | language=en}}</ref><ref>{{Cite web |title=SAP Acquires WalkMe To Bolster Its Business AI and CX Offerings|url= https://www.cxtoday.com/contact-center/sap-acquires-walkme-to-bolster-its-business-ai-and-cx-offerings/ |website=CX Today| access-date=2026-03-29 | language=en}}</ref>
==History== WalkMe Inc. was founded in 2011 by Dan Adika, Rafael Sweary, Eyal Cohen and Yuval Shalom Ozanna. In April 2012, they launched the product WalkMe.<ref name="destinationcrm1"/><ref>{{cite web|url=http://www.walkme.com/aboutwalkme/the-company/ |title=The Company |publisher=WalkMe |date= |access-date=2014-06-16}}</ref> In 2016, Globes named it Israel’s most promising start up.<ref>{{Cite web |title=WalkMe Israels most promising startup of 2016|url= https://en.globes.co.il/en/article-walkme-israels-most-promising-startup-of-2016-1001154829 |website=Globes| access-date=2026-03-29 | language=en}}</ref> In 2017, WalkMe acquired mobile A/B testing and app engagement platform Abbi,<ref>{{cite web|url=https://techcrunch.com/2017/01/13/walkme-acquires-abbi-io-to-add-mobile-ab-testing-and-engagement/|title=WalkMe acquires Abbi.io to add mobile A/B testing and engagement – TechCrunch|first=Ingrid|last=Lunden|website=Techcrunch.com|date=13 January 2017 |access-date=9 August 2017}}</ref> and analytics startup Jaco.<ref>{{cite news|last1=Keane|first1=Jonathan|title=Israel's WalkMe acquires analytics startup Jaco|url=http://tech.eu/brief/walkme-jaco/|access-date=10 December 2017|publisher=TechEU|date=April 4, 2017}}</ref> User interface artificial intelligence company DeepUI.ai was acquired in June 2018,<ref>{{cite news |title=WalkMe buys Israeli machine learning co DeepUI |url=https://en.globes.co.il/en/article-walkme-buys-israeli-machine-learning-co-deepui-1001242420 |access-date=14 April 2021 |work=Globes |date=20 June 2018 |language=en}}</ref> and information enablement tool Zest was acquired in 2021.<ref>{{cite news |title=Tel Aviv-founded digital adoption platform WalkMe acquires AI search company Zest |url=https://tech.eu/brief/tel-aviv-founded-digital-adoption-platform-walkme-acquires-ai-search-company-zest/ |access-date=20 June 2021 |work=Tech.eu}}</ref> In June 2021, it had an IPO and was then one of a number of Israeli technology companies to trade below its IPO price.<ref>{{Cite web |title=Fast-growing WalkMe down 59% since IPO|url=https://en.globes.co.il/en/article-fast-growing-walkme-down-59-since-ipo-1001403132 |website=Globes| access-date=2026-03-29 | language=en}}</ref>
In June 2024, SAP announced that it has entered into an agreement to acquire WalkMe for $1.5 billion.<ref>{{Cite news |url=https://apnews.com/article/sap-acquires-walkme-digital-adoption-platform-aeca9d28c2498efecaf62960b90c9947 |title=Software giant SAP agrees to buy WalkMe for $1.5 billion cash |date=June 5, 2024 |publisher=Associated Press}}</ref><ref>{{cite web|url=https://news.sap.com/2024/06/sap-enters-agreement-to-acquire-walkme/ |title=SAP Enters into Agreement to Acquire WalkMe, Driving Business Transformation by Enhancing the Customer Experience and Enriching SAP Business AI Offerings |publisher=SAP SE |date=2024-06-05 |access-date=2024-06-06}}</ref> The acquisition was completed in September 2024.<ref>{{Cite press release |url=https://news.sap.com/2024/09/sap-completes-walkme-acquisition/ |title=SAP Completes Acquisition of WalkMe |date=September 12, 2024 |publisher=SAP News}}</ref>As a result of this, WalkMe was delisted from the NASDAQ.<ref>{{Cite web |title=SAP Concludes Buyout of Israel-Based WalkMe for $1.5 Billion |url= https://www.nasdaq.com/articles/sap-concludes-buyout-israel-based-walkme-15-billion |website=NASDAQ| access-date=2026-03-29 | language=en}}</ref>
==Corporate affairs== In April 2020, WalkMe and Microsoft announced a partnership in which WalkMe's DAP is embedded in Microsoft Dynamics 365 for customers and partners.<ref>{{cite news |title=Microsoft joins digital platform WalkMe to boost Dynamics 365 sales |url=https://www.expresscomputer.in/news/microsoft-joins-digital-platform-walkme-to-boost-dynamics-365-sales/52381/ |access-date=14 April 2021 |work=Express Computer |date=7 April 2020}}</ref>
In May 2020, Andrew Casey was appointed as the company's first Chief Financial Officer (CFO).<ref>{{cite news |last1=Muskett |first1=Lauren |title=CFOs On the Move: Week Ending March 13 |url=https://www.cfo.com/people/2020/03/cfos-on-the-move-week-ending-march-13-2/ |access-date=14 April 2021 |work=CFO |date=13 March 2020}}</ref>
In October 2020, WalkMe launched its Digital Adoption Institute to the public for providing a scholarship and upskilling courses in digital adoption.<ref>{{cite news |title=Digital Adoption Institute Launches with Free Scholarships to Fuel the Reskilling Revolution |url=https://finance.yahoo.com/news/digital-adoption-institute-launches-free-130000731.html |access-date=14 April 2021 |work=finance.yahoo.com}}</ref>
In 2022, revenue was $245 million.<ref>{{Cite web |title=WalkMe Ltd. Announces Fourth Quarter 2022 Financial Results |url= https://ir.walkme.com/news-releases/news-release-details/walkme-ltd-announces-fourth-quarter-2022-financial-results|website=Walkme| access-date=2026-03-29 | language=en}}</ref>
==Products and Technology== ===WalkMe Digital Adoption (DAP)=== Digital adoption platforms provide guidance, in-application training, and user onboarding.<ref>{{Cite web |title=Walkme: The Ideal Digital Adoption Platform|url= https://cbtw.tech/insights/walkme-digital-adoption-platform |website=CBTW| access-date=2026-03-29 | language=en}}</ref>
===WalkMe Learning Arc=== This allows for learning that is "in-the-flow" where training is delivered directly inside the applications based on user interactions.<ref>{{Cite web |title=Unlock Continuous Proficiency: Introducing the WalkMe Learning Arc Learning Journey|url= https://community.sap.com/t5/transformation-management-learning-group-blog/unlock-continuous-proficiency-introducing-the-walkme-learning-arc-learning/ba-p/14343141|website=SAP| access-date=2026-03-29 | language=en}}</ref>
===SAP Joule (formerly WalkMe X)=== An AI copilot that works across both SAP and non-SAP applications and assists in automating tasks.<ref>{{Cite web |title= WalkMe, SAP Joule action bar (On-Demand)|url= https://discovery-center.cloud.sap/ai-feature/4f879550-f761-4e34-a13e-e55088257d82/ |website=SAP| access-date=2026-03-29 | language=en}}</ref><ref>{{Cite web |title=New WalkMe offering embeds training directly into apps|url=https://www.computerworld.com/article/4057427/new-walkme-offering-embeds-training-directly-into-apps.html |website=Computer World| access-date=2026-03-29 | language=en}}</ref>
==Market Position: AI & Digital Adoption== WalkMe is a leader in Digital Adoption when it comes to ensuring that employees are actually using the GenAI tools they’ve invested in, while maintaining security guardrails to prevent the information from being abused.<ref>{{Cite web |title=Digital Adoption Platforms|url= https://www.gartner.com/reviews/market/digital-adoption-platforms |website=Gartner| access-date=2026-03-29 | language=en}}</ref><ref>{{Cite web |title=WalkMe for Shadow AI: Guardrails and Guidance Within the Flow of Work|url= https://futurumgroup.com/insights/walkme-for-shadow-ai-guardrails-and-guidance-within-the-flow-of-work/ |website=Futurum Group| access-date=2026-03-29 | language=en}}</ref>
==Funding== WalkMe has raised {{USD}}307.5 million in nine rounds of funding. The company was valued at {{USD}}2 billion after its Series G round in December 2019.<ref name=":0"/>
*In April 2012, WalkMe raised {{USD}}1 million in its Series A round, led by Mangrove Capital Partners.<ref>{{cite news |title=Help Gratefully Received: On-Screen Web Guidance System WalkMe Picks Up $1M+ From Mangrove |url=https://techcrunch.com/2012/04/12/help-gratefully-received-on-screen-web-guidance-system-walkme-picks-up-1m-from-mangrove/ |access-date=14 April 2021 |work=TechCrunch}}</ref> *In October 2012, it raised its Series B funding of {{USD}}5.5 million, led by Gemini Israel Ventures.<ref>{{cite news |title=Online Guidance System WalkMe Raises Another $5.5M To Make Sure That We Never Get Lost On A Website Again |url=https://techcrunch.com/2012/10/25/online-guidance-system-walkme-raises-another-5-5m-to-make-sure-that-we-never-get-lost-on-a-website-again/ |access-date=14 April 2021 |work=TechCrunch}}</ref> * In April 2014, WalkMe raised {{USD}}11 million in its Series C funding round led by Scale Venture Partners.<ref>{{cite news |title=Website guide co WalkMe raises $11m – Globes |url=https://en.globes.co.il/en/article-website-guide-co-walkme-raises-$11m-1000928943 |access-date=14 April 2021 |work=en.globes.co.il |date=1 April 2014 |language=he}}</ref> *In June 2015, WalkMe raised Series D of {{USD}}25 million, led by Greenspring Associates.<ref>{{cite news |title=WalkMe Raises Another $25M For Its Platform To Get Around Websites And Software More Easily |url=https://techcrunch.com/2015/06/12/walkme-raises-another-25m-for-its-platform-to-get-around-websites-and-software-more-easily/ |access-date=14 April 2021 |work=TechCrunch}}</ref> * In May 2016 and July 2017, WalkMe raised a total of {{USD}}125 million in its Series E round led by Insight Partners.<ref name="TechCrunch">{{cite news |title=On-screen guidance startup WalkMe raised $50M led by Insight, now valued around $400M |url=https://techcrunch.com/2016/06/02/on-screen-guidance-startup-walkme-raised-50m-led-by-insight-now-valued-around-400m/ |access-date=14 April 2021 |work=TechCrunch}}</ref><ref>{{cite news |title=WalkMe leads wave of Israeli startup funding with $75 million |url=https://www.haaretz.com/israel-news/business/walkme-leads-wave-of-startup-funding-with-75-million-1.5435492 |archive-url=https://web.archive.org/web/20180210162107/https://www.haaretz.com/israel-news/business/walkme-leads-wave-of-startup-funding-with-75-million-1.5435492 |url-status=dead |archive-date=February 10, 2018 |access-date=14 April 2021 |work=Haaretz.com |language=en}}</ref> * In September and November 2018, WalkMe raised Series F funding of {{USD}}50 million from Insight Partners and EDBI.<ref name="TechCrunch"/> * In December 2019, WalkMe raised {{USD}}90 million in its Series G round of funding led by Vitruvian Partners.<ref name=":0">{{cite news |title=WalkMe raises $90 million to help people navigate user interfaces with on-screen prompts |url=https://venturebeat.com/2019/12/09/walkme-raises-90-million-to-help-people-navigate-user-interfaces-with-on-screen-prompts/ |access-date=12 April 2021 |work=VentureBeat |date=9 December 2019}}</ref> * In June 2024 it was announced at SAP Sapphire that a definitive agreement was entered into under which SAP will acquire WalkMe for US $14.00 per share in an all-cash transaction, representing an equity value of approximately US $1.5 billion. The offer price represents a 45% premium to WalkMe’s closing share price on June 4, 2024.<ref>{{cite web | url=https://news.sap.com/2024/06/sap-enters-agreement-to-acquire-walkme/ | title=SAP Enters into Agreement to Acquire WalkMe, Driving Business Transformation by Enhancing the Customer Experience and Enriching SAP Business AI Offerings | date=5 June 2024 }}</ref>
==References== {{Reflist}}
Category:Software companies of the United States Category:Companies based in San Francisco Category:Software companies based in the San Francisco Bay Area Category:2021 initial public offerings Category:Companies formerly listed on the Nasdaq Category:Software companies established in 2012 Category:Development software companies Category:2024 mergers and acquisitions Category:SAP SE acquisitions