{{Advert|date=November 2020}}{{Infobox company | former_name = PC Helps | industry = Technology services | founded = {{start date and age|1992}} | parent = Alithya | website = {{URL|www.vitalyst.com}} }} '''Vitalyst''', formerly known as ''PC Helps'', is an American technology support services firm that provides client learning and change enablement services. With its corporate headquarters in Bala Cynwyd, Pennsylvania, it has an additional call center in Cleveland, Ohio.
==Overview== Vitalyst provides its web-based support and on-site training for Microsoft, Apple, and other applications.<ref>{{cite web|url=https://www.forbes.com/sites/ciocentral/2011/02/07/i-want-my-ipad-avoiding-it-consumerization-pitfalls/#29a63e103f9d|title="I Want My iPad": Avoiding IT Consumerization Pitfalls|last=Woods|first=Dan|date=February 7, 2011|work=Forbes|accessdate=September 4, 2018}}</ref> The company provides IT support for technology migrations to governmental entities, including the Federal Aviation Administration, the United States Department of Transportation, and the U.S. Securities and Exchange Commission.
It offers application and device support for software applications and computers.<ref name="Wink2009">{{cite web |last=Wink |first=Christopher |date=May 11, 2009 |title=Bala Cynwyd firm PC Helps Support gets New York Times praise |url=https://technical.ly/philly/2009/05/11/bala-cynwyd-firm-pc-helps-support-gets-new-york-times-praise/ |accessdate=September 4, 2018 |work=Technically Media}}</ref><ref>{{cite web |last=Thibodeau |first=Patrick |date=May 8, 2009 |title=How a company in Bala Cynwyd, Pa., competes with Bangalore |url=https://archive.nytimes.com/www.nytimes.com/external/idg/2009/05/08/08idg-how-a-company-in-bala-cynwyd-pa-competes-with-bangal-19116.html |accessdate=4 September 2018 |work=The New York Times}}</ref>
==History== Originally formed as PC Helps in 1992, the firm was based on a business plan written by Jeffrey Becker while attaining his master's degree at the Kellogg School of Management at Northwestern University. By the end of the decade, PC Helps was undertaking an expansion that allowed it to grow organically to the point of supporting over 800,000 users, including clients such as PepsiCo, Pitney Bowes, and Campbell Soups.<ref name="EET2018">{{cite web|url=https://www.eetimes.com/document.asp?doc_id=1196285|title=Tech Support Beyond Y2K|author=Brendan B. Read|date=February 1, 2000|work=EE Times|accessdate=September 4, 2018}}</ref>
In September 2005, its sale to the private equity firms GI Partners and Celerity Partners was finalized, with D.B. Zwirn providing additional financing for its completion.<ref>{{cite web|url=https://mergr.com/gi-partners-acquires-vitalyst|title=GI Partners Acquires Vitalyst|date=September 1, 2005|work=Mergr|accessdate=September 4, 2018}}</ref><ref>{{cite web|url=https://www.gipartners.com/news/gi-partners-sells-pc-helps-to-baird-capital-partners|title=GI Partners Sells PC Helps to Baird Capital Partners|date=September 5, 2012|work=GI Partners|accessdate=4 September 2018}}</ref> On January 15, 2014, three years before becoming a Microsoft Gold Partner,<ref>{{Cite web |title=Vitalyst Joins Elite List of Microsoft Gold Learning Partners |url=https://www.hrdive.com/press-release/20171220-vitalyst-joins-elite-list-of-microsoft-gold-learning-partners-1/ |access-date=2024-10-01 |website=HR Dive |language=en-US}}</ref> its name was changed to Vitalyst.<ref>{{cite web|url=http://www.philly.com/philly/blogs/inq-phillydeals/Re-brand-PC-Helps-now-Vitalyst.html|title=Re-brand: PC Helps now Vitalyst - Philly|last=DiStefano|first=Joseph N.|date=January 15, 2014|work=Philly|accessdate=September 4, 2018}}</ref>
In February 2022, Vitalyst was sold by Baird Capital to Alithya for a reported $50.2 million.<ref>{{Cite web |last=Singh |first=Meghavi |date=2022-02-01 |title=Alithya acquires Vitalyst for $50.2M {{!}} Seeking Alpha |url=https://seekingalpha.com/news/3793948-alithya-acquires-vitalyst-for-502m |access-date=2024-05-30 |website=seekingalpha.com |language=en}}</ref><ref>{{Cite web|url=https://www.alithya.com/en/insights/press-release/alithya-acquires-vitalyst-adding-change-enablement-and-subscription-baseds|title=Alithya acquires Vitalyst, adding change enablement and subscription-based adaptive learning to its strategic offering|work=Alithya|access-date=2025-10-30|language=en}}</ref>
==References== {{reflist}}
==External links== *[http://www.vitalyst.com Official website]
Category:Help desk Category:Business services companies established in 1992 Category:1992 establishments in Pennsylvania Category:Business services companies of the United States Category:2022 mergers and acquisitions