{{Short description|Indonesian telecommunication company}} {{Infobox company | name = PT Digital Aplikasi Solusi | trade_name = {{plainlist| * Digiserve (since 2021) * Telkomtelstra (2014–2021) }} | former_name = PT Teltranet Aplikasi Solusi (2014–2021) | logo = Digiserve Telkom.png | logo_size = | logo_alt = | logo_caption = | logo_padding = | image = | image_size = | image_alt = | image_caption = | type = [[Subsidiary]] | founded = {{Start date and age|2014|10|27|df=yes}} | hq_location_city = [[Jakarta]] | hq_location_country = Indonesia | area_served = [[Indonesia]] | key_people = Hartono | industry = [[Telecommunications industry|Telecommunications]] | services = {{plainlist| * Managed network services * WAN optimization * Managed cloud services * Software as a service * Infrastructure as a service * Platform as a service * Unified communication and collaboration services * Managed security services * Professional services }} | num_employees = 200-500 | owner = [[Telkom Indonesia]] | parent = TelkomMetra | website = {{URL|https://www.digiserve.co.id/}} }}
'''PT Digital Aplikasi Solusi''', traded as '''Digiserve''' (formerly known as '''PT Teltranet Aplikasi Solusi''' or '''Telkomtelstra'''), is a [[telecommunication]]s company based in [[Jakarta]], Indonesia. It was formed as a joint venture between [[Telkom Indonesia]], the nation's largest [[Landline|fixed-line]] operator, and Australian telecommunications company, [[Telstra]].<ref>{{cite web | url=http://www.theaustralian.com.au/business/companies/telstra-in-joint-venture-with-telekom-indonesia/story-fn91v9q3-1227041878418 | title=Telstra in joint venture with Telekom Indonesia | publisher=[[The Australian]] | date=30 August 2014 | access-date=27 February 2016}}</ref> Digiserve offers managed network services, WAN optimisation, managed [[cloud services]], [[software as a service]], infrastructure as a service, platform as a service, [[unified communications|unified communication]] and collaboration services, managed [[Security service (telecommunication)|security services]], and [[professional services]].<ref>{{cite web | url=http://www.cnnindonesia.com/teknologi/20150513131701-185-53063/perusahaan-patungan-telkomtelstra-incar-perbankan/ | title=Perusahaan Patungan TelkomTelstra Incar Perbankan | publisher=[[CNN Indonesia]] | date=13 May 2015 | access-date=27 February 2016 | author=Aditya Panji}}</ref><ref>{{cite web | url=http://market.bisnis.com/read/20140829/192/253656/pasarkan-nas-telkom-gandeng-telstra | title=PASARKAN NAS, Telkom Gandeng Telstra | publisher=Bisnis | date=29 August 2014 | access-date=27 February 2016 | author=Gloria Natalia Dolorosa}}</ref> The [[joint venture]] was formed in October 2014, and has over 100 employees.<ref name=guardian>{{cite web|title=Telstra Forges Network Services Joint Venture in Indonesia|url=https://www.theguardian.com/business/2014/jan/24/telstra-forges-network-services-joint-venture-in-indonesia|website=[[The Guardian]]}}</ref><ref>{{cite web | url=http://www.thejakartapost.com/news/2014/09/02/telkom-australia-s-telstra-form-jv.html | title=Telkom, Australia's Telstra to form JV | publisher=[[The Jakarta Post]] | date=2 September 2014 | access-date=27 February 2016}}</ref>
== History == [[File:Telkomtelstra logo.png|thumb|left|Telkomtelstra logo from 2014 through 2021]] The birth of Digiserve (then known as telkomtelstra) came from an initial meeting and [[Memorandum of understanding|MOU]] between two companies, [[Telkom Indonesia]] and Telstra, an Australian company.<ref>{{cite web | url=http://www.computerworld.com.au/article/553652/telstra_finalises_joint_venture_telkom_indonesia/ | title=Telstra finalises joint venture with Telkom Indonesia | publisher=Computerworld | date=29 August 2014 | access-date=27 February 2016 | author=Rohan Pearce | archive-date=3 March 2016 | archive-url=https://web.archive.org/web/20160303152749/http://www.computerworld.com.au/article/553652/telstra_finalises_joint_venture_telkom_indonesia/ | url-status=dead }}</ref> The joint venture agreement was finalized between the two companies’ parents on 29 August 2014.<ref>{{cite web | url=http://business.asiaone.com/news/telkom-telstra-joint-venture-eyes-half-network-market | title=Telkom-Telstra joint venture eyes half of network market | publisher=[[Asiaone]] | date=15 May 2015 | access-date=27 February 2016 | author=Khoirul Amin}}{{dead link|date=August 2021|bot=medic}}{{cbignore|bot=medic}}</ref> The idea was to select and jointly share specialised resources of the two companies in order to create a new joint venture to be the exclusive provider of network application services (NAS) to business clients in Indonesia, [[Southeast Asia]]’s largest economy.<ref>{{cite web | url=http://www.arnnet.com.au/article/553657/telstra_strikes_cloud_deal_telkom_indonesia/ | title=Telstra strikes Cloud deal with Telkom Indonesia | publisher=Arnnet.com.au | date=29 August 2014 | access-date=27 February 2016 | author=Brian Karlovsky}}</ref><ref>{{cite web | url=http://www.metra.co.id/en/news/telkom-telkommetra-joint-venture-dengan-telstra-2/ | title=TELKOM & TelkomMetra Embarked on a Joint Venture with Telstra | publisher=[[Metra]] | access-date=27 February 2016}}</ref>
PT Teltranet Aplikasi Solusi (telkomtelstra) was established by notarial deed No. 36 in Jakarta. The deed of establishment was approved by the [[Justice ministry|Minister of Justice]] of the Republic of Indonesia in his decision letter No AHU-31520.40.10.2014, dated 27 October 2014. Since its foundation, it has expanded to include a range of different services, and has been awarded “the most innovative partnership award” by the IDC.<ref name=medianewsline>{{cite web|title=Telkomtelstra Switches on Gen Next Solutions in Indonesia|url=http://www.medianewsline.com/telkomtelstra-switches-on-gen-next-solutions-in-indonesia/|website=Media Newsline}}</ref><ref>{{cite web | url=http://jakartaglobe.beritasatu.com/press-release/telkom-telstra-win-idc-telecom-service-provider-innovation-award-2014/ | title=Telkom and Telstra Win 'IDC Telecom Service Provider Innovation Award 2014' | publisher=[[Jakarta Globe]] | access-date=27 February 2016}}</ref><ref>{{cite web | url=http://jakartaglobe.beritasatu.com/press-release/telkomtelstra-bridge-business-relations-australia-indonesia/ | title=Telkomtelstra To Bridge Business Relations Between Australia and Indonesia | publisher=[[Jakarta Globe]] | access-date=27 February 2016}}</ref>
On 30 September 2021, Telkomtelstra was rebranded as Digiserve after Telkom acquired Telstra's remaining shares.<ref>{{cite news|title=Telstra Tinggalkan Telkomtelstra?|url=https://www.indotelko.com/read/1632988462/telstra-tinggalkan-telkomtelstra|date=30 September 2021|access-date=9 June 2022}}</ref><ref>{{cite news|title=Telkomtelstra berubah nama jadi Digiserve by Telkom Indonesia|url=https://www.antaranews.com/berita/2520421/telkomtelstra-berubah-nama-jadi-digiserve-by-telkom-indonesia|date=12 November 2021|access-date=9 June 2022}}</ref>
== Services Provided == Digiserve provides network application services across Indonesia, and is, per its agreement, the exclusive provider of these services in the country.<ref>{{cite web | url=http://www.smartcompany.com.au//technology/43523-telstra-finalises-nas-joint-venture-deal-with-telkom-indonesia/ | title=Telstra finalises NAS joint venture deal with Telkom Indonesia | publisher=Smartcompany.com.au | date=1 September 2014 | access-date=27 February 2016 | author=Andrew Sadauskas | archive-date=7 March 2016 | archive-url=https://web.archive.org/web/20160307133045/http://www.smartcompany.com.au//technology/43523-telstra-finalises-nas-joint-venture-deal-with-telkom-indonesia/ | url-status=dead }}</ref> As of today{{when|date= August 2025}}, the services they offer include:<ref>{{cite web | url=https://www.bloomberg.com/research/stocks/private/snapshot.asp?privcapId=301266929 | title=Company Overview of Telkomtelstra | publisher=[[Bloomberg Businessweek|Bloomberg]] | access-date=27 February 2016}}</ref>
Managed Network Services – Digiserve provides management services for the communication networks of both [[Multinational corporation|multinational]] and domestic companies.<ref>{{cite web | url=http://www.republika.co.id/berita/ekonomi/korporasi/14/11/14/nf17zr-telkom-telstra-raih-penghargaan-tspi-2014 | title=Telkom Telstra Raih Penghargaan TSPI 2014 | publisher=[[Republika (Indonesian newspaper)|Republika]] | date=14 November 2014 | access-date=27 February 2016 | author=Ichsan Emrald Alamsyah}}</ref>
Managed Cloud Services - Digiserve offers on-demand services to companies via the [[internet]] from cloud systems as opposed to [[On-premises software|on-premises servers]].<ref>{{cite web | url=http://www.thejakartapost.com/news/2015/05/15/telkom-telstra-joint-venture-eyes-half-nas-market.html | title=Telkom-Telstra joint venture eyes half of NAS market | publisher=[[The Jakarta Post]] | date=15 May 2015 | access-date=27 February 2016 | author=Khoirul Amin}}</ref>
Software as a Service - Also known as software on demand, Digiserve hosts subscription-based software services.<ref>{{cite web | url=http://www.thefastmode.com/4846-telkomtelstra-launches-network-applications-and-services-nas-for-indonesian-enterprises | title=Telkomtelstra Launches Network Applications and Services (NAS) for Indonesian Enterprises | publisher=Thefastmode | access-date=27 February 2016}}</ref>
Unified Communication and Collaboration - Digiserve helps companies overcome challenges by bringing all communications into one place, and providing communication services for personnel.<ref>{{cite web | url=https://www.digitalnewsasia.com/telstra-serious-about-asia-play | title=Telstra serious about Asia play | publisher=Digitalnewsasia | date=10 February 2016 | access-date=27 February 2016 | author=Benjamin Cher}}</ref>
Managed Security Services - Services that aim to protect a company, and the sensitive information of customers from attacks and leaks.<ref>{{cite web | url=http://jakartaglobe.beritasatu.com/business/telkom-telstra-jv-launch-customer-experience-center-jakarta/ | title=Telkom-Telstra JV to Launch Customer Experience Center in Jakarta | publisher=[[Jakarta Globe]] | date=16 September 2015 | access-date=27 February 2016}}</ref>
Professional Services - Consultation services including project management and assessment.<ref name=guardian />
==Awards== * Innovation in Events, Silver Stevie Winner, 2016<ref>{{cite web | url=http://asia.stevieawards.com/2016-asia-pacific-stevie-awards-gold-winner-telkomtelstra-website | title=2016 ASIA-PACIFIC STEVIE AWARDS GOLD WINNER - TELKOMTELSTRA WEBSITE | publisher=Stevie Awards}}</ref>{{secondary source needed|date=November 2016}}
== References == {{reflist}}
== External links == * {{Official website|https://www.digiserve.co.id/}} * [https://www.youtube.com/watch?v=r-e3wZlp3D0 telkomtelstra Launch Highlights]
{{Telkom Indonesia}}
[[Category:Telecommunications companies of Indonesia]] [[Category:Telecommunications companies established in 2014]] [[Category:Companies based in Jakarta]] [[Category:Indonesian companies established in 2014]] [[Category:Telkom Indonesia]] [[Category:Former joint ventures]]