{{Short description|Online thrift store}} {{Infobox company | name = Swap.com | logo = Swap.com-online-consignment-logo-2015.png | type = Private{{citation needed|date=July 2021}} | industry = Consignment | foundation = {{Start date|2012|08}} in Woodridge, Illinois<ref>{{cite web|title=European Swapping Site Netcycler Confirms Acquisition Of U.S. Rival Swap.com; Launches New Service For Parents To Offload Kids' Kit|url=https://techcrunch.com/2012/11/02/european-swapping-site-netcycler-confirms-acquisition-of-u-s-rival-swap-com-launches-new-service-for-parents-to-offload-kids-kit/|website=techcrunch.com|accessdate=17 August 2015}}</ref> | founders = {{unbulleted list|Juha Koponen|Jussi Koskinen}} | location_city = Downers Grove, IL<ref>{{cite web|title=Swap.com|url=https://www.linkedin.com/company/swap-com|website=linkedin.com|accessdate=17 August 2015}}</ref> | defunct = {{End date|2023}} | location_country = United States | locations = | area_served = | key_people = {{unbulleted list|Antonio Gallizio (CEO)|Juha Koponen (Co-founder & Chief Data Scientist)|Jussi Koskinen (Co-Founder & Chief Technology & Product Officer)|}}<ref name="auto">{{cite web|title=About Swap.com|url=https://www.swap.com/about|website=swap.com|accessdate=17 August 2015}}</ref> | products = Pre-owned Baby, Kids’, Maternity, Men's and Women’s Clothing and accessories<ref name="auto"/> | homepage = {{URL|swap.com}} }}
'''Swap.com''' was an online thrift and consignment store offering pre-owned baby, kid's, maternity, men's and women's apparel and accessories. The company operated out of the Chicago suburb of Downers Grove, Illinois<ref name=BostonSwap>{{cite news|last1=Kirsner|first1=Scott|title=After spending more than $11 million, Boston-based Swap.com acquired by Finnish startup for undisclosed amount|url=http://www.boston.com/business/technology/innoeco/2012/09/after_burning_through_11_milli.html|archive-url=https://web.archive.org/web/20120907230132/http://www.boston.com/business/technology/innoeco/2012/09/after_burning_through_11_milli.html|url-status=dead|archive-date=September 7, 2012|accessdate=4 December 2014|date=September 5, 2012}}</ref> with a fulfillment center based in Rocky Mount, North Carolina.
The sellers' priced their own items and Swap.com handles the fulfillment and returns process for items sold.<ref>{{cite news |first=Ashlee |last=Vantz |title=Six startups from the Web 2.0 swamp |url=https://www.theregister.co.uk/2006/05/24/dark_hearted_web/print.html |work=The Register |date=2006-05-24 |accessdate=May 20, 2009}}</ref><ref>{{cite news |first=Michael V. |last=Copeland |title=The eBay of swap, but better |url=https://money.cnn.com/magazines/business2/business2_archive/2006/05/01/8375930/index.htm |archive-url=https://web.archive.org/web/20060629101310/http://money.cnn.com/magazines/business2/business2_archive/2006/05/01/8375930/index.htm |url-status=dead |archive-date=June 29, 2006 |work=CNN |date=2006-05-11 |accessdate=May 20, 2009 }}</ref>
==Platform== Swap.com was a platform for buying and selling used items. Sellers sent their items to the Swap.com fulfillment center in Rocky Mount, North Carolina. After checking the items for quality, Swap.com individually packaged hold the items in their warehouse for sale to a shopper on the platform. Swap.com charged a service fee of $1.50 + 30% of the selling price of each item, as well as a $11.99 per box inbound fee for processing and listing items that were sent to its logistics center.
== History == The service started in late 2012 when Netcycler Inc. acquired Swaptree, operating on the Swap.com domain. The company closed Swaptree and launched what is now Swap.com in 2013 in 12,000 square foot facility in Addison, IL and relocated to a 67,000 square foot facility in Bolingbrook, IL in 2014, and in September 2015 relocated to a larger 360,000 square foot facility in Bolingbrook.
In March 2014, Swap.com launched a women's apparel service with 25,000 women's apparel and accessory items and launched men's apparel in June 2016. The service was the largest online consignment retailer with more than 2,000,000 items available for purchase.
Growth was supported by outside financing and innovation programs. In December 2014, Swap.com announced a $4 million Series A round.<ref>{{Cite web |last=Perez |first=Sarah |date=2014-12-16 |title=Online Consignment Shop For Kids' Items Swap.com Raises $4 Million Series A |url=https://techcrunch.com/2014/12/16/online-consignment-shop-for-kids-items-swap-com-raises-4-million-series-a/ |access-date=2025-11-12 |website=TechCrunch |language=en-US}}</ref> In 2016, it reported raising a $20 million Series B round.<ref>{{Cite web |title=Borenius advised Swap.com Services Oy in its EUR 19 million investment |url=https://www.borenius.com/references/borenius-advised-swap-com-services-oy-in-its-eur-19-million-investment/ |access-date=2025-11-12 |website=Borenius |language=EN}}</ref>
In 2019, Swap.com reported an overall turnover of $15 Million. The company was growing with an average quarterly growth rate of over 30 percent, which is expected to continue.<ref>{{cite web |url=https://nordic.businessinsider.com/Swap.com-a-finnish-amazon-for-second-hand-is-quietly-taking-over-the-us--/ |title=Swap.com, a Finnish 'Amazon for second-hand', is quietly taking over the US - Business Insider Nordic |website=nordic.businessinsider.com |url-status=dead |archive-url=https://web.archive.org/web/20180331031525/http://nordic.businessinsider.com/Swap.com-a-finnish-amazon-for-second-hand-is-quietly-taking-over-the-us--/ |archive-date=2018-03-31}}</ref>
On 17 February 2023, Eagle Filters Group, a company holding a 15% stake in the firm, wrote down its book value of Swap.com shares to zero.<ref name="Impairment/">{{Cite news | url = https://view.news.eu.nasdaq.com/view?id=b04d2079da1462b8a25fc2e8179461f4c&lang=en | title = Eagle Filters Group to record impairments of approximately EUR 2.3 million related to its Venture Holdings | date = 17 Feb 2019 | access-date = 13 Apr 2023 }}</ref>
==References== {{reflist}}
{{DEFAULTSORT:Swap.Com}} Category:2023 disestablishments in Illinois Category:American companies established in 2012 Category:Defunct companies based in Illinois Category:Internet properties established in 2012 Category:Non-store retailing Category:Retail companies established in 2012