{{Short description|Software company based in Portland, Oregon, United States}} {{For|the German footballer|Dennis Smarsch}} {{Infobox company | name = Smarsh Inc. | logo = 150px | logo_size = | logo_alt = | logo_caption = | logo_padding = | image = | image_size = | image_alt = | image_caption = | type = Private | industry = Financial services, public sector | founded = {{start date and age|2001|df=yes}} | founder = Stephen Marsh | hq_location = 851 SW 6th Ave #800 | hq_location_city = Portland, Oregon | hq_location_country = United States | area_served = Worldwide | key_people = {{unbulleted list |Stephen Marsh, Founder| Kim Crawford Goodman, CEO}} | products = Archiving software | revenue = {{increase}}$111.4 million | revenue_year = 2018 <ref name= "INC">{{cite web| url=http://www.inc.com/profile/smarsh |website=Inc.com | title= Smarsh Profile | accessdate= September 13, 2019}}</ref> | num_employees = 623 | num_employees_year = 2019 <ref name= "INC"/> | parent = K1 Investment Management <ref name= "Tech Crunch">{{cite web| url=https://techcrunch.com/2017/11/15/two-compliance-companies-are-merging-to-build-a-firm-that-could-generate-100m-in-revenue/ |website=TechCrunch |title= Two Compliance Companies Merge to Build a $100M Firm | first= Ron|last= Miller |date=15 November 2017 | accessdate= September 13, 2019}}</ref> | divisions = | website = http://www.smarsh.com | footnotes = }}
'''Smarsh Inc.''' (stylized as '''smarsh''') is an American AI-powered software company that develops software for communications compliance, archiving, supervision, and electronic discovery.<ref name=MobileG>{{cite web|url=http://www.bizjournals.com/portland/news/2016/12/08/smarsh-buy-beefs-up-mobile-archiving-abilities.html|title=Smarsh Beefs Up Mobile Archiving Abilities|website=Portland Business Journal|first=Malia|last=Spencer|date=December 8, 2016|access-date=April 8, 2017}}</ref><ref name=CX/><ref name=CCI>{{cite web|url=https://www.corporatecomplianceinsights.com/smarsh-text-message-archiving-government/|title=Smarsh Introduces Groundbreaking Text Message Archiving Solution for Federal Government|website=Corporate Compliance Insights|date=July 1, 2020|access-date=May 14, 2026}}</ref> The company provides products that are used mainly by organizations in regulated sectors, especially financial services and government.<ref>{{cite web |url=https://www.bloomberg.com/research/stocks/private/snapshot.asp?privcapId=13638828| title=Company Overview |website= Bloomberg Business |accessdate=April 8, 2017}}</ref>
Smarsh uses its “software as a service" (SaaS) platform to manage cloud-based messages across 100+ channels, including email, social media, mobile/text messaging, web and voice channels. It works with governance and supervision, enabling organizations to manage risk while capturing, retaining and archiving records.<ref name=CX/><ref name=CCI/>
==History== The company was founded in Brooklyn, New York in 2001.<ref>{{cite web| url=https://www.oregonlive.com/silicon-forest/index.ssf/2013/06/smarsh_an_archivist_for_the_in_1.html|title= Smarsh, An Archivist for the Information Age |first=Mike |last=Rogoway |date=June 13, 2013 |website=Oregon Live |accessdate=April 8, 2017}}</ref> The founder, Stephen Marsh, believed that the financial industry needed a better way to archive, store, and regulate its data as regulations required.<ref name = "AE">{{cite web| url=http://www.bizjournals.com/portland/stories/2008/04/21/story6.html?b=1208750400%252525255E1622377 |title=Smarsh expects to double revenue to $10M |website=Portland Business Journal |first=Aliza |last=Earnshaw |date=April 20, 2008 |access-date=April 8, 2017}}</ref> In 2004, the company relocated its headquarters to Portland, Oregon.<ref name =Vinny>{{cite web| url=https://www.oregonlive.com/silicon-forest/index.ssf/2013/11/dell_sells_its_majority_stake.html| title=Dell Sells its Majority Stake in Smarsh to Investment Fund Toba Capital |first=Mike |last = Rogoway |website=Oregon Live |date = November 5, 2013 |accessdate=April 8, 2017}}</ref>
In 2012, Quest Software, which owned 60% of Smarsh, was sold to Dell Computer.<ref name =Vinny/> In 2013, Dell sold its stake to California investment firm Toba Capital.<ref name =Vinny/>
In 2018, K1 Investment Management acquired Actiance and merged with Smarsh shortly after.<ref name=SA/>
In 2020, Kim Crawford Goodman joined Smarsh as their new CEO.<ref>{{Cite web |title=Smarsh Welcomes Kim Crawford Goodman as New Chief Executive Officer |url=https://www.smarsh.com/videos/Smarsh-Welcomes-Kim-Crawford-Goodman-as-New-Chief-Executive-Officer |access-date=2025-06-24 |website=Smarsh |language=en-US}}</ref>
In 2024, Smarsh entered a five-year strategic agreement with Amazon Web Services to develop generative AI offerings for financial services.<ref>{{cite web|url=https://press.aboutamazon.com/2024/9/smarsh-and-aws-strengthen-partnership-with-new-5-year-agreement|title=Smarsh and AWS Strengthen Partnership with New 5-Year Agreement|website=AWS|access-date=May 14, 2026}}</ref> In 2025, Amazon Web Services named Smarsh as its “Vertical Technology Partner of the Year”.<ref>{{cite web|url=https://aws.amazon.com/blogs/apn/announcing-the-2025-geo-and-global-aws-partners-of-the-year/|title=Announcing the 2025 Geo and Global AWS Partners of the Year|website=AWS|date=December 1, 2025|author=Andrew Somera|access-date=May 14, 2026}}</ref>
==Acquisitions== Smarsh was founded in 2001 and initially focused on email archiving before expanding into web archiving, mobile and voice capture, cybersecurity, and AI-assisted surveillance through a series of acquisitions.
{| class="wikitable" !Date !Acquisition !Added value !Reference |- |2008 |CentraScan |Email management service |<ref name ="AE"/> |- |2008 |Financial Visions Inc. |Website compliance |<ref name ="AE"/> |- |2008 |iNation, LLC |Financial CRM |<ref name ="AE"/> |- |2012 |Perpetually |Web archiving |<ref>{{cite web|url=https://techcrunch.com/2012/05/16/smarsh-acquires-former-tc50-finalist-perpetually-founder-thanks-ny-tech-scene/|title=Smarsh Acquires Former TC50 Finalist Perpetually, Founder Thanks NY Tech Scene |website=TechCrunch |first=Jordan |last=Cook |date=May 16, 2012 |accessdate=April 8, 2017}}</ref> |- |2015 |Presensoft |Cloud-based instant message archiving |<ref>{{cite web|url=http://www.bizjournals.com/portland/blog/techflash/2015/02/smarsh-buys-houston-based-archiving-firm.html| title=Smarsh Buys Houston-Based Archiving Firm | first= Malia |last= Spencer |website=Portland Business Journal| date = February 4, 2015 |accessdate=April 8, 2017}}</ref> |- |2016 |MobileGuard |Mobile communication monitoring and retention |<ref name=MobileG/> |- |2017 |Cognia |Improve Smarsh’s voice communication capabilities for mobile and landline devices |<ref>{{Cite web |last=Spencer |first=Malia |date=17 August 2017 |title=Smarsh buys London voice archiving firm |url=https://www.bizjournals.com/portland/news/2017/08/17/smarsh-buys-london-voice-archiving-firm.html |access-date=5 December 2024 |website=Portland Business Journal}}</ref> |- |2018 |Actiance |K1 Investment Management acquired Actiance Inc. and merged with Smarsh |<ref name=SA>{{Cite web |date=2017-11-15 |title=Smarsh to merge with Actiance in bid to become a $100M compliance powerhouse |url=https://siliconangle.com/2017/11/15/smarsh-merge-actiance-bid-become-100m-compliance-powerhouse/ |access-date=2024-12-05 |website=SiliconANGLE |language=en-US}}</ref> |- |2020 |Digital Reasoning |Natural language processing and machine learning application, was added to Smarsh’s portfolio to expand AI-driven analysis and risk detection services |<ref>{{cite web|url=https://www.wealthmanagement.com/artificial-intelligence/smarsh-to-acquire-ai-pioneer-digital-reasoning|title=Smarsh to Acquire AI Pioneer Digital Reasoning|website=Wealth Management|date=November 10, 2020|author=Davis Janowski|access-date=May 14, 2026}}</ref> |- |2020 |Entreda |Integrated cybersecurity risk and compliance management software and services |<ref>{{Cite web |date=2020-05-21 |title=Smarsh acquires cybersecurity compliance and risk analytics firm Entreda |url=https://siliconangle.com/2020/05/21/smarsh-acquires-cybersecurity-compliance-risk-analytics-firm-entreda/ |access-date=2024-12-05 |website=SiliconANGLE |language=en-US}}</ref> |- |2021 |Privva |Cybersecurity risk assessment platform, integrated with Entreda |<ref>{{cite web|url=https://www.wealthmanagement.com/financial-technology/smarsh-subsidiary-entreda-acquires-privva|title=Smarsh Subsidiary Entreda Acquires Privva|website=Wealth Management|date=November 1, 2021|author=Davis Janowski|access-date=May 14, 2026}}</ref> |- |2022 |Digital Safe |Archiving and risk management portfolio from Micro Focus |<ref>{{cite web|url=https://www.kmworld.com/Articles/News/News/Smarsh-acquires-Digital-Safe-product-line-from-Micro-Focus-149921.aspx|title=Smarsh acquires Digital Safe product line from Micro Focus|website=KM World|date=November 4, 2021|author=Joyce Wells|access-date=May 14, 2026}}</ref> |- |2024 |TeleMessage |Archives Signal conversations |<ref>{{Cite web|url=https://www.smarsh.com/press-release/smarsh-completes-acquisition-of-telemessage-extends-communications-compliance-leadership|title=Smarsh Completes Acquisition of TeleMessage, Extends Communications Compliance Leadership|work=Smarsh|access-date=2024-02-29|language=en}}</ref> |- |2025 |CallCabinet |AI voice recording and cloud analysis software |<ref name=CX>{{cite web|url=https://www.cxtoday.com/contact-center/smarsh-acquires-callcabinet-to-transform-ai-powered-voice-compliance-in-customer-experience/|title=Smarsh Acquires CallCabinet to “Transform” AI-Powered Voice Compliance in Customer Experience|website=CX Today|date=February 4, 2025|access-date=May 14, 2026}}</ref> |}
==References== {{Reflist|2}}
Category:Software companies based in Oregon Category:Companies established in 2001 Category:Companies based in Portland, Oregon Category:2011 establishments in Oregon Category:Software companies of the United States