{{Distinguish|Sheitel}} {{Coord|35|46|49.96|N|51|26|9.30|E|display=title}} {{Infobox company | name = Shatel Information & Communication Technology Group | logo = Shatel Logo.png | type = Private | industry = [[Telecommunication]]s | foundation = {{Start date and age|1999}} | location = [[Tehran, Iran]] | area_served = Iran nationwide | services = [[ADSL2+]], [[VDSL]], [[VoIP]], [[VPN]], [[Broadband]], [[IPTV]], [[Colocation centre|Colocation]], [[FTTX]], [[Mobile Internet]]- [[MVNO]], [[TD-LTE]] | key_people = Ahmadreza Nakhjavani, the company CEO | products = Fixed high-speed internet [[VDSL]], [[ADSL2+]] - High-speed fiber optic internet - New generation High-speed internet [[TD-LTE]] - Fixed telephone services - [[Mobile internet]] [[2G]], [[3G]], [[4G]], [[4.5G]], Full [[MVNO]] | num_employees = 1200 in Tehran<ref name="shatel human resources">{{cite web|title=Shatel Human Resources|url=http://en.shatel.ir/Shatel-At-A-Glance/default.loco|work=Shatel Website|access-date=2012-05-31|archive-date=2012-05-25|archive-url=https://web.archive.org/web/20120525172451/http://en.shatel.ir/Shatel-At-A-Glance/default.loco|url-status=dead}}</ref><br/>500 customer support<br/>700 engineers the countrywide<ref name="business year zadeh interview">The Business Year, VIP Interview M. Hassan Shanesaz Zadeh. [http://thebusinessyear.com/vip_interview/1158/that-extra-something that extra something], Sep 2012</ref> | parent = [[Shatel mobile]], [[Namava]] | homepage = {{URL|https://www.shatel.ir}} }}
'''Shatel''' is an Iranian [[Internet service provider]] and a "large" [[Local Internet registry]]<ref>{{cite web|title=Aria Rasana Tadbir|url=https://www.ripe.net/membership/indices/data/ir.rasana.html|work=Ripe.net}}</ref> based in [[Tehran]], Iran . Shatel is the first ADSL2+ service provider in the country, and the first [[gigabit]] wireless network operator based on registered [[microwave]] frequency.<ref>{{cite web|title=About Shatel|url=http://en.shatel.ir/Shatel-At-A-Glance/default.loco|work=Shatel Website|access-date=2012-05-31|archive-date=2012-05-25|archive-url=https://web.archive.org/web/20120525172451/http://en.shatel.ir/Shatel-At-A-Glance/default.loco|url-status=dead}}</ref>
==History== [[File:Shatel Company - Main Building.JPG|thumb|Shatel Headquarters office at Tehran, Iran|200px]] Shatel Group launched in 2002 after acquiring the [[ISP]] and [[ICP license]]s from the Ministry of Information and Communication Technology of Iran, starting with a 20-personnel team. In one year the formation of the "radio services regulation" in the country, Shatel Group acquired [[Telecommunication Company of Iran]]’s PAP license.
After acquiring the licenses, Shatel invested in high-speed ADSL2+ Internet access and the related supplementary services such as [[VPN]], VOD, and VODSL, as well as a network infrastructure for e-learning. With the expansion of the Group’s activities, various services and products were added to the Shatel basket, such as broadband in the forms of leased lines and wireless, as well as special [[LAN]] and MAN connection setup solutions for organizations.<ref>Shatel Website [http://en.shatel.ir/Our-Story/default.loco Our Story], Retrieved: 4/8/2012</ref>
In September 2011, Shatel was awarded as one of the [[VoIP]] termination routes to Iran by Telecommunication Infrastructure Company of Iran.<ref>[http://en.shatel.ir/Detail/p12030021.loco Shatel awarded as the VoIP Carrier in Iran], shatel.ir, Retrieved in: 8/17/2012]</ref>
==Products and services== *[[ADSL2+]] *[[VPN]] *[[VoDSL]] (Voice over DSL) *[[Video on Demand]] (VoD) *[[Content managed hosting|Content Hosting]] and setting up the network infrastructure for [[e-learning]] *[[Broadband]] services: **[[Wireless Internet]] **[[G.SHDSL]] **[[Point-to-point (network topology)|point to point]] connection setups *[[Dialup]] Internet *[[VoIP]] *Wireless network solutions for [[backhaul (telecommunications)|backhaul]]ing and [[Last mile (telecommunications)|Last mile]], utilizing microwave equipment<ref>{{cite web|title=Important activities|url=http://en.shatel.ir/Important-Activities/default.loco|work=Shatel website}}</ref> *[[Kaspersky Anti-Virus]] Premier Business [[Reseller]]<ref>{{cite web|title=Find a Partner|url=http://me.kaspersky.com/en/partners/buyoffline?acity=151273988&cregion=151273877&partnerid=207713021|work=Kaspersky Labs|accessdate=13 January 2012}}</ref> * [[Training]] services in "Shatel Education and Research Center".<ref>[http://en.shatel.ir/Detail/p31932352.loco Establishment of SHATEL Education and Research Center], shatel.ir, Retrieved in: 8/17/2012]</ref>
Shatel was one of the first companies in Iran to be awarded a Private Access Provider license (allowing them to deploy [[ADSL]]).<ref>Shatel website, [http://en.shatel.ir/Shatel-At-A-Glance/default.loco About Shatel] {{Webarchive|url=https://web.archive.org/web/20120525172451/http://en.shatel.ir/Shatel-At-A-Glance/default.loco |date=2012-05-25 }}, shatel.ir, Retrieval data: 1/2/2012</ref> Shatel ADSL2+ services are enabled in about 450 [[Telephone exchange|Telephone Centers]] national wide with about 80 Telephone Centers in Tehran.<ref>{{cite web|title=ADSL Services|url=http://en.shatel.ir/Active-Telecom-Centers-For-Shatel-Services/default.loco|work=Shatel Website|accessdate=5 January 2012}}</ref>
Besides the services mentioned above, the Shatel Group of companies is the exclusive premium partner of [[ZyXEL]] manufacturer in Iran.<ref>{{cite web|title=Technical and Scientific Support|url=http://en.shatel.ir/Technical-And-Scientific-Support/default.loco|work=Shatel Website|accessdate=8 January 2012}}</ref>
==Achievements== *Top [[data communication]] operator in first Information and Communication Technology National Festival (FAVA)<ref>ITIran, [http://itiran.com/?type=news&id=14752 PAP and SAP operators grading], "Aria Resaneh Tadbir (Shatel", Parsian Lean Communications, ... correspondingly earn first to tenth place among PAP companies.", retrieved: 06/02/2013</ref> *Top data communication operator in their second consequent year and receiving golden statue and certificate from Ministry of Communication and information technology<ref>shatel.ir, [http://www.shatel.ir/Detail/p90356662.loco Choosing Shatel as top high-speed internet service provider and operator in Iran], "Shatel has gained top grade in data communication scope and has received golden statue and certificate", retrieved: 06/02/2013</ref> *First rank among information technology service providers in their third consequent year in Information and Communication Technology National Festival (FAVA)<ref>Hamshahri Online, [http://hamshahrionline.ir/details/216342 Introducing top ICT operators], "Among PAP permit holders, Aria Resaneh Tadbir (Shatel) and Pars Lean Communications and Asiatech hold 1st to 3rd positions in information technology service operators assessment.", retrieved: 06/02/2013</ref> *"Matma" (Iranian Centre for National Internet Development) reported Shatel as one of 4 best service providers in Iran in 2010.<ref>[http://www.matma.ir/matma/isdp-ranking-link/104-isp-topten89-01.html/ MATMA Report] {{webarchive|url=https://web.archive.org/web/20110628214443/http://www.matma.ir/matma/isdp-ranking-link/104-isp-topten89-01.html |date=2011-06-28 }}, matma.ir, Retrieval date: 1/2/2012</ref> * "Three-Star Award" for the establishment of EFQM (European Foundation for Quality Management) from the [[Ministry of Industries and Mines (Iran)|Industry, Mine and Trade Minister]]<ref>Shatel website, [http://www.shatel.ir/Detail/p45945642.loco EFQM Two-Star Award for Shatel], retrieved 6/2/2013</ref> * Diamond statue and 1st rank among all of IT corporations in Iran<ref>Shatel Website, [http://en.shatel.ir/Detail/p29703814.loco Awarding Shatel as the first ranked among IT corporations in Iran], retrieved 4/8/2012</ref> * Among 4 fastest service providers up to Nov 2011 according to Mamta statistics.<ref>[http://www.matma.ir/matma/isdp-ranking-link/104-isp-topten89-01.html Matma Statistics] {{webarchive|url=https://web.archive.org/web/20110628214443/http://www.matma.ir/matma/isdp-ranking-link/104-isp-topten89-01.html |date=2011-06-28 }}, matma.ir, Retrieval date: 8/14/2012</ref> * Receiving [[ISO 9001]] certificate from IMQ in Feb 2012.<ref>[http://www.shatel.ir/Detail/p71203586.loco ISO 9001 News], shatel.ir, Retrieval date: 8/14/2012</ref> * Receiving National Quality Award (ICTINQA).<ref>[http://www.shatel.ir/Detail/p84218940.loco ICTINQA News], shatel.ir, Retrieval date: 8/14/2012</ref> *Receiving three-star testimonial from Iranian Minister of Industry, Mine and Trade<ref>Iranian Excellence Awards, {{usurped|1=[https://web.archive.org/web/20130524040622/http://www.iranaward.org/tabid/460/default.aspx Top Organizations]}}, retrieved: 06/02/2013</ref> *Receiving [[ISO 14001|ISO 14001:2004]] certificate<ref>90ict.ir, [http://www.90ict.com/index.aspx?pid=10427&articleid=23496 Shatel Receives ISO 14001 certificate], retrieved: 06/02/2013</ref>
==Offices and coverage== [[File:Shatel Company - Customer Services.JPG|thumb|Shatel Customer Support Department at central office]] The head office is in northern Tehran, with representatives and local branches around the country.
==Organization== The Headquarters office in Tehran has 800 employees<ref name="shatel human resources" /> with 160 in the customer support department. Nationwide employees include about 1200 with about 400 engineers.<ref name="business year zadeh interview" /> Headquarter office has departments like market [[R&D]], technical R&D, [[quality management]], [[product marketing]] and training. This company has also relationships with Iranian universities for their employee training courses.<ref name="business year zadeh interview" />
==Competition== Shatel is in major competition with Afranet, [[ParsOnline]], [[Sepanta]], Neda Rayaneh<ref>[http://ddos.arbornetworks.com/2009/08/1132/] {{Webarchive|url=https://web.archive.org/web/20150528062705/http://ddos.arbornetworks.com/2009/08/1132 |date=2015-05-28 }} a look at 6 Iranian ISPs</ref> and other local [[ISP]]s
==References== {{reflist}}
==External links== *[http://en.shatel.ir Official Website] {{Webarchive|url=https://web.archive.org/web/20121227181148/http://en.shatel.ir/ |date=2012-12-27 }} {{in lang|en}}
{{Internet in Iran}}
[[Category:Companies established in 1999]] [[Category:Internet service providers of Iran]] [[Category:Privately held companies of Iran]] [[Category:Iranian brands]] [[Category:1999 establishments in Iran]]