ReliefWeb

{{Short description|Humanitarian information web portal}} {{Third-party|date=April 2024}} {{Infobox United Nations | name = ReliefWeb | image = ReliefWeb Logo.svg | image_size = 300px | type = Specialized digital service of [[United Nations Office for the Coordination of Humanitarian Affairs]] (OCHA) | abbreviation = | headquarters = [[New York City]] | status = Active | formation = {{start date and age|df=yes|1996|10|}} | website = {{URL|http://reliefweb.int}} | parent_organization = [[United Nations Office for the Coordination of Humanitarian Affairs]] (OCHA) | subsidiaries = }} '''ReliefWeb''' ('''RW''') is a [[humanitarian]] information portal founded in 1996. {{As of|2023|July}}, it hosts more than one million humanitarian situation reports, press releases, evaluations, guidelines, assessments, maps and infographics.<ref name="One million posts and counting">{{Cite web |last=Wackernagel |first=Madeleine |date=2023-10-03 |title=One million posts and counting |url=https://reliefweb.int/blogpost/one-million-posts-and-counting |access-date=2023-10-03 |website=ReliefWeb}}</ref> The portal is an independent source of information, designed specifically to assist the international humanitarian community in effective delivery of emergency assistance or [[relief (humanitarian)|''relief'']]. It provides information as humanitarian crises unfold, while emphasizing the coverage of "forgotten emergencies" at the same time. ==Origin and development== ReliefWeb was founded in October 1996 and is administered by the [[Office for the Coordination of Humanitarian Affairs|United Nations Office for the Coordination of Humanitarian Affairs (OCHA)]]. The project began under the [[US Department of State]], [[Bureau of International Organization Affairs]], which had noticed during the [[Rwandan genocide|Rwanda crisis]] how poorly critical operational information was shared between [[NGOs]], [[UN]] Agencies and Governments. In 1995, the Department's Senior Policy Adviser on [[Disaster Management]] led a series of discussions at [[UN]] HQ in [[Geneva]] and [[New York City]], as well as a conference on the project at the [[US Department of State]] in which both ReliefWeb as a product and the internet in general were touted as fresh tools for the humanitarian community. Its official launch was also the launch of the [[UN]]'s first disaster website. Recognizing how critical the availability of reliable and timely information in time of humanitarian emergencies is, the [[United Nations General Assembly]] endorsed the creation of ReliefWeb and encouraged humanitarian information exchange through ReliefWeb by all governments, relief agencies and [[non-governmental organizations]] in Resolution 51/194 on 10 February 1997.<ref>{{Cite web|url=https://undocs.org/A/RES/51/194|title=A/RES/51/194 - E - A/RES/51/194|website=undocs.org|access-date=October 13, 2019}}</ref> The [[United Nations General Assembly|General Assembly]] reiterated the importance of information sharing in emergencies and of taking advantage of [[OCHA]]'s emergency information services such as ReliefWeb in Resolution 57/153 on 3 March 2003.<ref>{{Cite web|url=https://undocs.org/A/RES/57/153|title=A/RES/57/153 - E - A/RES/57/153|website=undocs.org|access-date=October 13, 2019}}</ref>

ReliefWeb maintains offices in three different time zones to update the website around the clock: [[Bangkok]] ([[Thailand]]), [[Nairobi]] ([[Kenya]]) and [[New York City]] (United States).<ref>{{Cite web|url=https://ochanet.unocha.org/p/Documents/OCHA_in_2012_13.pdf|title=OCHA in 2012 & 2013: Plan and Budget|access-date=October 13, 2019|archive-date=December 26, 2013|archive-url=https://web.archive.org/web/20131226085915/https://ochanet.unocha.org/p/Documents/OCHA_in_2012_13.pdf|url-status=dead}}</ref> Prior to 2011, the three offices were located in Geneva (Switzerland), Kobe (Japan), and New York (United States). The closing of the Geneva and Kobe offices were due to the higher costs associated with these locations.<ref>[https://docs.unocha.org/sites/dms/Documents/2011%20OCHA%20Annual%20Report%20Final%20150dpi.pdf OCHA Annual Report 2011]</ref>

ReliefWeb has seen steady growth in usage.<ref>{{Cite web|url=http://www.alnap.org/pool/files/817.pdf|title="Evaluation of ReliefWeb 2006"|access-date=October 13, 2019}}</ref> In 2017, 6,8 million people visited ReliefWeb. In the same year, the website published more than 57,000 reports and maps, 39,500 jobs in the humanitarian sector, and 2,600 training opportunities.<ref name="ReliefWeb Highlights 2017">{{Cite web|url=https://reliefweb.int/blogpost/field-usage-and-mobile-access-rise-reliefweb-2017|title=Field usage and mobile access on the rise: ReliefWeb in 2017|website=ReliefWeb|date=13 March 2018 |access-date=October 13, 2019}}</ref>

A first major re-design effort was started in 2002 and completed in 2005, which focused on implementing a more user-centric information architecture.<ref>{{Cite web|url=http://www.arma.org/bookstore/files/naidoo.pdf|title="Redesigning the ReliefWeb"|access-date=October 13, 2019}}</ref>

In April 2011, ReliefWeb launched a new web platform based on [[open-source]] technology to offer a powerful [[Search engine|search/filter engine]] and delivery system.<ref>[http://reliefweb.int/node/501691 OCHA Annual Report 2011], [http://developmentseed.org/blog/2011/apr/12/united-nations-reliefweb-relaunches/ "The United Nation's ReliefWeb Relaunches"] {{Webarchive|url=https://web.archive.org/web/20130428055548/http://developmentseed.org/blog/2011/apr/12/united-nations-reliefweb-relaunches/ |date=2013-04-28 }} and [http://wiredcraft.com/blog/launching-new-reliefweb-united-nations/index.html "Launching the new ReliefWeb for the United Nations"]</ref>

In 2012, ReliefWeb began to expand its focus to become the one-stop shop for critical information on global crises and disasters.<ref>{{Cite web|url=https://reliefweb.int/report/world/reliefweb-vision-and-strategy|title=ReliefWeb: Vision and Strategy - World|website=ReliefWeb|date=30 September 2012 |access-date=October 13, 2019}}</ref> In November 2012, ReliefWeb revamped the home page, the "About Us" section and the Blog and introduced "Labs",<ref>{{Cite web|url=http://www.unsceb.org/content/reliefweb-labs|title=ReliefWeb Labs | United Nations System Chief Executives Board for Coordination|website=www.unsceb.org|access-date=October 13, 2019|archive-date=May 10, 2019|archive-url=https://web.archive.org/web/20190510140541/http://www.unsceb.org/content/reliefweb-labs|url-status=dead}}</ref> a place to explore new and emerging opportunities and tools to improve information delivery to humanitarian workers.

==Services== ReliefWeb disseminates humanitarian information by updating its website around the clock. In addition, ReliefWeb has a subscription service that reached more than 168,500 subscribers in 2010, allowing those who have low [[Bandwidth (computing)|bandwidth]] Internet connections to receive information reliably.<ref>{{Cite web|url=http://reliefweb.int/sites/reliefweb.int/files/resources/rw_annual_stats_2010.pdf|title=ReliefWeb 2010 Annual Statistics|access-date=October 13, 2019}}</ref>

ReliefWeb posts maps <ref>{{Cite web|url=https://ochanet.unocha.org/p/Documents/OCHA%20Product%20Catalogue.pdf|title=OCHA Global Product Catalogue|access-date=October 13, 2019}}</ref> and documents daily from over 5,000 sources from the UN system, [[Governments]], [[Inter-governmental organizations]], [[NGO]]s, academia and think-tanks.

All documents posted on the site are classified and archived, allowing advanced searching of documents from past emergency responses. The [[database]] contains more than one million maps and documents dating back to 1981.<ref name="One million posts and counting"/>

ReliefWeb is also a major repository of humanitarian job postings and training announcements. In 2017, 1,605 organizations posted 39,336 job announcements on ReliefWeb.<ref name="ReliefWeb Highlights 2017"/> The job and training sources include Academic and Research Institutions, [[NGO]]s, International Organizations, Governments, [[Red Cross]]/[[Red Crescent]] Movement and the Media.

In 2016, ReliefWeb launched [[Mobile app|apps]] for humanitarians, which enable more targeted personalised information search, with the aim to speed up the delivery of important information.<ref name="ReliefWeb launches 4 new apps">{{Cite news|url=https://www.devex.com/news/reliefweb-launches-4-new-apps-88892|title=ReliefWeb launches 4 new apps|date=2016-10-11|work=Devex|access-date=2017-10-25|language=en-US}}</ref> The apps were decommissioned in 2018.<ref name=":1">{{Cite web|url=https://labs.reliefweb.int/|title=ReliefWeb Labs|website=labs.reliefweb.int|access-date=2023-12-18}}</ref>

==Awards== ReliefWeb has won the following awards:

* Certificate of Superior Achievement in International Emergency Management (January 1999) from the [[United States Government]]. * UN21 awards (March 2004) for "knowledge management" and "improvements to the working environment."<ref>{{Cite web|url=http://zunia.org/post/reliefweb-wins-two-un-awards|title="ReliefWeb wins two UN awards"|access-date=October 13, 2019|archive-date=June 8, 2022|archive-url=https://web.archive.org/web/20220608062940/http://zunia.org/post/reliefweb-wins-two-un-awards|url-status=dead}}</ref> * [[Web4Dev]] Award (2006) from the [[World Bank]] for excellence in Web design and best use of the Web as a tool to support development activities. * Special Achievement in GIS (2010) award for [[OCHA]] at the 20th Annual [[ESRI International User Conference]], in recognition of outstanding work with [[GIS]] technology.

==References== {{reflist|colwidth=30em}}

==External links== {{commonscat}} * {{official website}}

[[Category:Organizations established by the United Nations]] [[Category:Organizations established in 1996]] [[Category:Internet properties established in 1996]] [[Category:Humanitarian aid]] [[Category:American news websites]] [[Category:Web portals]]