{{Short description|Telecommunications company}} {{Distinguish|Communications in Hong Kong}} {{Use dmy dates|date=September 2019}} {{Use British English|date=September 2019}} {{Infobox company | name = HKT Limited | logo = HKT Logo.svg | logo_size = 180px | logo_padding = | image = PCCW_Tower.jpg | image_caption = Headquarters at PCCW Tower in Taikoo Place | trading_name = | type = Public | defunct = | predecessor = {{ubl|Hongkong Telephone Company|Cable & Wireless (Hong Kong)}} | former_name = {{ubl|Hong Kong Telecommunications|Cable & Wireless HKT|PCCW-HKT|Hong Kong Telecom}} | traded_as = {{SEHK|6823}} | foundation = 1872 (Listed on 29 November 2011) | key_people = Richard Li | industry = Telecommunications | products = | services = {{ubl|Fixed-line, Broadband Internet access, IPTV, Mobile, IT Solutions, Data Centers, Contact Centers, Integrated Global Communications, Infrastructure, Advertising and Interactive Services}} | revenue = HK$34.75 billion | revenue_year = 2024 | operating_income = | operating_income_year = | net_income = HK$5.1 billion | net_income_year = 2024 | num_employees = over 12,500<ref>{{Cite web |url = https://www.hkt.com/about-hkt/company-profile/the-group?locale=en |title = The Group at the website of "HKT Here to Serve"}}</ref> | num_employees_year = mid-2025 | assets = HK$116.81 billion | assets_year = 2024 | equity = HK$39.65 billion | equity_year = 2024 | brands = 1O1O, csl, Club Sim, 1O1O HOME, Netvigator, HKT Home Phone, eye, Smart Charge, Smart Living, Now TV, Sooper Yoo, PCCW Global, The Club, Tap & Go, DrGo | parent = PCCW | owner = | subsid = {{ubl|CSL Mobile|Sun Mobile}} | location = Hong Kong | homepage = {{URL|1=www.hkt.com/?language=en_US|2=hkt.com}} | footnotes = in consolidated financial statement<ref name=HKT2017AR>{{cite web|url=http://www.hkexnews.hk/listedco/listconews/SEHK/2018/0328/LTN20180328828.pdf|title=2017 Annual Report|date=28 March 2018|access-date=9 April 2018|publisher=HKT Limited c/o HKT Trust|via=Hong Kong Exchanges and Clearing website}}</ref> }} '''HKT Limited''' ({{lang-zh|t=香港電訊有限公司|cy=Hēunggóng dihnseun yáuhhaahngūngsī}}), also used to be known as '''Hong Kong Telecom''' ({{lang-zh|t=香港電訊|cy=Hēunggóng dihnseun}}), is one of the largest telecommunications companies in Hong Kong. It has a dominant position in fixed-line, mobile, IDD and broadband services in Hong Kong. HKT Group is a subsidiary of PCCW since 2000, after it was acquired from Cable & Wireless plc.
The company, along with '''HKT Trust''' ({{lang-zh|t=香港電訊信託}}), is a pair of listed corporations on the Hong Kong Stock Exchange, which the two corporations were bundled as one single stapled security.
==Corporate identities== The former holding company of the group was Cable & Wireless HKT Limited ({{lang-zh|t=香港電訊有限公司}}; former ticker symbol: 8). It was a subsidiary of Cable & Wireless plc. It was taken over and privatised by PCCW in 2000. PCCW also started to use the ticker symbol "8" after the takeover. Cable & Wireless HKT Limited was formerly known as Hong Kong Telecommunications Limited ({{lang-zh|t=香港電訊有限公司}}), which was incorporated in 1988;<ref name=CR/> it was renamed to Cable & Wireless HKT Limited in 1999,<ref name=CR/> but renamed again to PCCW-HKT Limited in 2000;<ref name=CR/> PCCW-HKT still use the same registered Chinese name ({{lang|zh|香港電訊有限公司}}) until 2011, which in the same year the Chinese name became the registered Chinese name of HKT Limited instead.<ref name=CR>Data in Hong Kong Companies Registry</ref>
PCCW-HKT had a major subsidiary PCCW-HKT Telephone Limited ({{lang-zh|t=香港電話有限公司}}),<ref>{{cite book|url=http://tel_archives.ofca.gov.hk/en/report-paper-guide/report/rp20050705.pdf|title=Report on the competition impact of the acquisition of shares in SUNDAY by PCCW|date=5 July 2005 |access-date=18 March 2018|publisher=Office of the Communications Authority|location=Hong Kong}}</ref> which was incorporated in 1925 under the name Hongkong Telephone Company, Limited;<ref name=CR/> it was briefly known as Cable & Wireless HKT Telephone Limited ({{lang-zh|t=香港電話有限公司}}) from 1999 to 2000.<ref name=CR/> {{as of|2017|12|31}}, PCCW-HKT<ref name=HKT2017AR/>{{rp|80}} as well as PCCW-HKT Telephone were still live, wholly owned subsidiaries of PCCW.<ref name=HKT2017AR/>{{rp|78}} However, the telephone services are now provided by HKT's wholly owned subsidiary, Hong Kong Telecommunications (HKT) Limited instead,<ref name=HKT2016AR/> after a group restructuring in 2008.<ref name=moodys/>
In October 2011, PCCW shareholders approved a partial spin-off of the assets as HKT on the Hong Kong stock exchange (but excluding the two legal persons PCCW-HKT and PCCW-HKT Telephone). HKT was successfully listed on 29 November 2011, as HKT Trust and HKT Limited.<ref>{{cite web|url=https://www.hkex.com.hk/Market-Data/Securities-Prices/Equities/Equities-Quote?sym=6823&sc_lang=en|title= HKT TRUST AND HKT LTD. – SS (6823) |access-date=18 March 2018|publisher=Hong Kong Exchanges and Clearing}}</ref><ref name=scmp2011ipo>{{cite news|url=https://www.scmp.com/article/985789/pccw-spin-raises-hk93b-global-ipo|title=PCCW spin-off raises HK$9.3b in global I.P.O.|date=24 November 2011|access-date=18 March 2018|work=South China Morning Post|location=Hong Kong}}</ref> HKT Limited was incorporated in the Cayman Islands, while its direct parent entity, HKT Trust, was set up in Hong Kong under the laws of Hong Kong.<ref name=HKT2016AR>{{cite book|url=http://www.hkexnews.hk/listedco/listconews/SEHK/2017/0214/LTN20170214212.pdf|title=2016 Annual Report|date=14 February 2017|access-date=18 March 2018|publisher=HKT Trust c/o HKT Limited|via=Hong Kong Exchanges and Clearing website}}</ref>
== History == {{more citations needed section|date=March 2018}} Domestic telecommunications facilities in Hong Kong became more advanced in 1925 when the Hong Kong Telephone Company Limited (HKTC) took over the interests of John Pender's China and Japan Telephone and Electric Company. The company's mandate included providing all the British colonies with local telephone services. Over the next six decades, Hong Kong Telephone's line capacity grew to more than 2.5 million, with the company serving approximately six million people.<ref name=IDCH>International Directory of Company Histories, Vol. 30. St. James Press, 2000.</ref>
Telecommunications became increasingly important following World War I, and in 1929 the British companies Marconi Wireless and Eastern Telegraph joined to establish Cable & Wireless. The company's strategy was to supply telephone and telegraph services in Britain's colonies, and it succeeded in securing an exclusive franchise to provide international communications services in Hong Kong.<ref name=IDCH />
By 1972, the company's biggest operation was its subsidiary in rapidly growing Hong Kong. Hong Kong Telephone, meanwhile, built a new headquarters in 1972. The company's growth was said to typify the colony's transition from an economy based on manufacturing to one dependent on service industries, which created a demand for telecommunications services. In 1975 Hong Kong Telephone's franchise for domestic service in the colony was extended for an additional 20 years, to expire just ahead of Hong Kong's reversion to China's control in 1997.<ref name=IDCH />
=== Chronology=== ====Hong Kong Telephone Company ==== * 1906: China and Japan Telephone and Electric Company acquired a 25-year franchised licence on fixed-line.<ref name=Japan>{{cite book|url=https://books.google.com/books?id=Nr01DwAAQBAJ|script-title=zh:香港要覽(外三種)|trans-title=Hong Kong crucial guide book plus three other sources|page=101|publisher=Joint Publishing (Hong Kong)|language=zh-hk|translator1=梁英杰|translator2=高翔|translator3=樊敏麗|editor1=趙雨樂|editor2=鍾寶賢|editor3=李澤恩|isbn=978-962-04-3454-9|date=2017|orig-year=written in Japanese circa 1920s}}</ref> *1925: China and Japan Telephone and Electric Company was acquired<ref>{{cite news|title=Telephone Question. Terms new agreed upon. Must be confirm by council|date=19 February 1925|work=The Hong Kong Telegraph|via=Hong Kong Public Libraries MMIS|page=1}}</ref> by Hong Kong Telephone Company Limited (HKTC). The government also granted HKTC a 50 years franchised licence on telephone service.<ref>{{cite book|script-title=zh:白手興家:香港家族與社會 1841–1941|url=https://books.google.com/books?id=Fr_sDQAAQBAJ|last1=鄭|first1=宏泰|last2=高|first2=皓|date = 11 July 2016|language=zh-hk|page=210|publisher=Chung Hwa Book Company (Hong Kong)|isbn = 9789888420230}}</ref><ref name=timelineref>{{cite web|url=http://tel_archives.ofca.gov.hk/en/telecom_fact/milestones/main.html|title=Telecom Milestones|access-date=18 March 2018|publisher=Office of the Telecommunications Authority|location=Hong Kong}}</ref> *1968: HKTC's franchise was extended for another 20 years.<ref name=timelineref/> * 1983: HKTC started to build their own mobile radiotelephone service, which was supplied and installed by NEC;<ref>{{cite news|script-title=zh:電話今後六年 投資逾五十億 將發展流動無線電電話|trans-title=Telephone will invest 5 billion in the next 6 years; will develop mobile radiotelephone|date=30 March 1983|work=The Kung Sheung Evening News|publisher=Industrial and Commercial Daily Press|location=Hong Kong|language=zh-hk|via=Hong Kong Public Libraries MMIS}}</ref> in the next year the service went public under HKTC's subsidiary Communication Services Limited<ref name=timelineref/>
====Cable and Wireless (Hong Kong)==== thumb|320px|The Eastern Telegraph Company network in 1901, on the right was the Asia-Pacific network of the company *1871: The predecessor of Cable & Wireless established its Hong Kong branch, for its submarine communications cables that connect from Hong Kong to Saigon, Fuzhou, Manila, Labuan and Macau<ref name=Japan/> (or 1936 according to another source<ref name=Kwok>{{cite book|url=https://books.google.com/books?id=MRGvAAAAQBAJ|script-title=zh:香港中資財團|author=郭國燦|date=October 2009|pages=218–219|publisher=三聯書店(香港)有限公司 |isbn=9789620428869|language=zh-hk}}</ref>) * 1962: Cable & Wireless acquired a 25-year franchise for telephone and telegraph services<ref name=timelineref/> *1981: The Hong Kong branch of Cable & Wireless plc was incorporated as Cable and Wireless (Hong Kong) Limited (later known as Hong Kong Telecom International; HKTI).<ref name=IDCH /> Hong Kong government was a minority shareholder for 20%.<ref name=Kwok/> * 1983: Cable and Wireless (Hong Kong) acquired 34.8% shares of HKTC from Jardine Matheson.<ref name=Kwok/> *1986: Cable & Wireless also announced plans for an underwater optical fibre cable connecting Hong Kong with Japan and South Korea (a part of APCN), to become operational in 1990.<ref name=IDCH />
====Hong Kong Telecommunications==== * 1988: Cable & Wireless (Hong Kong) and Hong Kong Telephone Company merged to form a new telecommunications group, with the new holding company called Hong Kong Telecommunications Limited, replacing Hong Kong Telephone Company as a listed company on the stock exchange of Hong Kong<ref name=merger>{{cite news|script-title=zh:電話與大東電報合併 改名為香港電訊上市 兩股電話換一新公司股份另五送一股證 合併後總市值八百多億成本港最大上市公司|date=20 October 1987|work=Ta Kung Pao|location=Hong Kong|language=zh-hk|via=Hong Kong Public Libraries MMIS}}</ref><ref name=Kwok/> and as one of the constituents of Hang Seng Index (the blue-chip index of HK). Government of Hong Kong owned around 5.5% shares of the new company immediately after the merger; Cable & Wireless plc remained as the largest shareholder.<ref name=merger/> * 1990: Chinese government controlled CITIC Hong Kong acquired 20% shares of Hong Kong Telecommunications from former British state owned enterprise Cable & Wireless plc.<ref name=Kwok/> * 1995: HKT's franchise to provide local fixed-line telephone services expired. HKT was one of the 4 companies to receive the new licence in local fixed-line services<ref name=timelineref/> * 1999: Hong Kong Telecommunications Limited was renamed to Cable & Wireless HKT;<ref>{{Cite web |url=http://www.eiu.com/index.asp?layout=IwPrintVW3&article_id=816231281&printer=printer&rf=0 |title=Hong Kong: Telecoms and technology background |access-date=11 June 2018 |archive-url=https://web.archive.org/web/20180612142458/http://www.eiu.com/index.asp?layout=IwPrintVW3&article_id=816231281&printer=printer&rf=0 |archive-date=12 June 2018 |url-status=dead }}</ref> the subsidiaries, HKTC was renamed to Cable & Wireless HKT Telephone Limited;<ref name=CR/><ref>{{cite web|url=https://www.gov.hk/en/residents/government/publication/consultation/docs/2000/Broadband.pdf|title=Broadband Interconnection|date=3 November 1999|access-date=18 March 2018|publisher=Office of the Communications Authority|location=Hong Kong|page=7}}</ref> HKTI was renamed to Cable & Wireless HKT International.<ref name=CR/> * 2000: Cable & Wireless HKT was acquired by PCCW. Cable & Wireless HKT was renamed to PCCW-HKT Limited;<ref>{{Cite web|url=http://www.ofta.gov.hk/en/telecom_fact/milestones/main.html|archiveurl=https://web.archive.org/web/20090708134734/http://www.ofta.gov.hk/en/telecom_fact/milestones/main.html|url-status=dead|title=Milestones of Telecommunications in Hong Kong|archivedate=8 July 2009}}</ref> the subsidiary HKTC was renamed to PCCW-HKT Telephone Limited;<ref>{{Cite web|url=https://www.zdnet.com/|title=Technology News, Analysis, Comments and Product Reviews for IT Professionals|website=ZDNet}}</ref> while HKTI was renamed to PCCW-HKT International<ref name=CR/> * 2001: the subsidiary HKTI was renamed to Reach Networks Hong Kong,<ref name=CR/> it became a wholly owned subsidiary of Reach Limited instead, a joint venture of PCCW and Telstra;<ref>{{cite press release|url=http://www3.hkexnews.hk/listedco/listconews/sehk/2016/1223/LTN20161223193.pdf|title=Continuing connected transactions|date=23 December 2016|access-date=11 March 2019|publisher=Pacific Century Premium Developments|via=Hong Kong Exchanges and Clearing website}}</ref> 60% stake of CSL was also sold to Telstra<ref>{{cite press release|url=http://www.reach.com/news/in_the_news_archive/20010207_Telstra_and_PCCW_Join_Forces_In_Pan.pdf|title=Telstra and PCCW Launch Joint Ventures|date=7 February 2001|access-date=18 March 2018|publisher=Reach}}</ref> * 2002: the remaining stake of CSL, the only mobile network operator of the group, was sold to Telstra * 2005: PCCW-HKT takeover Sunday Communications,<ref name=ft>{{cite news|last1=Lau|first1=Justine|title=PCCW returns to wireless with Sunday buy | url= https://www.ft.com/content/3938548c-dc1e-11d9-819f-00000e2511c8 |work=Financial Times|publication-place=London|location=Hong Kong|date=13 June 2005|access-date=28 February 2018}}</ref><ref>{{cite news|first1=Mark|last1=Lee|last2=Wong|first2=Ka-chun|title=PCCW returns to mobiles with $1.94b bid for Sunday|url=http://www.thestandard.com.hk/stdn/std/Front_Page/GF14Aa02.html|work=The Standard|location=Hong Kong|publisher=Sing Tao News Corporation |date=14 June 2005|archiveurl=https://web.archive.org/web/20060309053535/http://www.thestandard.com.hk/stdn/std/Front_Page/GF14Aa02.html|archivedate=9 March 2006|access-date=28 February 2018}}</ref> relaunching its mobile network operator as PCCW Mobile * 2007: PCCW-HKT Telephone acquired the licence of CDMA2000 mobile network operator,<ref>{{cite press release|url=http://www.info.gov.hk/gia/general/200710/15/P200710150203.htm|title= Results of spectrum auction for provision of CDMA2000 mobile services|date=15 October 2007|access-date=18 March 2018|publisher=Office of the Telecommunications Authority|location=Hong Kong}}</ref> and launched the services in the next year.<ref>{{Cite web|url=https://www.chinatechnews.com/2008/11/24/8079-hong-kongs-cdma2000-mobile-network-finally-launched|title=Hong Kong's CDMA2000 Mobile Network Finally Launched|work=ChinaTechNews |date=23 November 2008}}</ref> * 2008 to 2011: Hong Kong Telecommunications (HKT) Limited was incorporated; Moody's ceased to assign credit rating to PCCW-HKT Telephone Limited and assign a new rating to HKT Limited instead; it was reported that PCCW-HKT Telephone would become dormant.<ref name=moodys>{{cite press release|url=https://www.moodys.com/research/Moodys-assigns-Baa2-rating-to-HKT-outlook-negative--PR_168235|title= Rating Action: Moody's assigns Baa2 rating to HKT; outlook negative |date=28 November 2008|access-date=18 March 2018|publisher=Moody's }}</ref> In the same year, some of the subsidiaries of PCCW, were transferred to an intermediate holding company HKT Group Holdings Limited (HKTGH<ref name=prospectus/>{{rp|42}}), for example PCCW Global, PCCW Mobile, PCCW Media, PCCW Solutions, and engineering division Cascade Limited.<ref name=prospectus>{{cite book|type=prospectus |url=https://www1.hkexnews.hk/listedco/listconews/sehk/2011/1116/ltn20111116015.pdf|title=Global Offering|date=16 November 2011|access-date=5 April 2020|publisher=HKT Limited c/o HKT Trust|via=Hong Kong Exchanges and Clearing website}}</ref>{{rp|166}} However, PCCW re-organised HKTGH again in the eve of the 2011 IPO of HKT Limited, which some non-telecommunications businesses were spin-off from HKTGH.<ref name=prospectus/>{{rp|167}} PCCW Media and PCCW Solutions for example, were directly owned by PCCW again.<ref name="PCCW2011AR">{{cite report|url=http://www3.hkexnews.hk/listedco/listconews/SEHK/2012/0326/LTN20120326620.pdf|title=2011 Annual Report|date=26 March 2012|access-date=18 March 2019|publisher=PCCW|pages=97–98|location=Hong Kong|via=Hong Kong Exchanges and Clearing website}}</ref> Also, HKTGH became a subsidiary of HKT Limited.<ref name=prospectus/>{{rp|169}}
====HKT Limited==== * 2011: PCCW made HKT Limited, c/o HKT Trust, a spin-off business that separate listing on the Hong Kong stock exchange.<ref name=scmp2011ipo/> * 2012: HKT's PCCW Global acquired Gateway Communications, a satellite services provider<ref name="sold">{{cite news|url=https://www.iol.co.za/business-report/economy/vodacom-gateway-unit-sold-for-26m-1315652|title=VODACOM Gateway unit sold for $26m|date=11 June 2012|access-date=11 March 2019|agency=Bloomberg|website=Independent Online|publisher=Independent Media (Pty) Ltd|location=Cape Town }}</ref> * 2014: HKT re-acquired CSL (known as its holding company CSL New World Mobility) from Telstra and New World Development; CSL and PCCW Mobile merged, with CSL as the surviving brand; the brand New World Mobility of the former CSL New World Mobility Group was renamed to Sun Mobile * 2017: HKT and subsidiary PCCW Global jointly-acquired Console Connect, a provider of global interconnection solution.<ref name="ConsoleConnect">{{cite press release|url=https://www.pccwglobal.com/en/news-room/2017/541-console-connect-acquired|title=Console Connect Acquired|date=6 November 2017|access-date=11 March 2019|publisher=PCCW Global}}</ref>{{primary source inline|date=March 2019}} * 2025: In October 2025, the Federal Communications Commission moved to revoke HKT International's license to operate in the United States, citing national security concerns due to its affiliation with China Unicom.<ref>{{Cite news |last=Shepardson |first=David |date=October 15, 2025 |title=FCC moves to bar Hong Kong telecom carrier from operating in US |url=https://www.reuters.com/business/media-telecom/fcc-moves-bar-hong-kong-telecom-carrier-operating-us-2025-10-15/ |access-date=October 18, 2025 |work=Reuters}}</ref>
== HKT (Hong Kong Telecom) ==
HKT Group Holdings Limited was formed in 2008 to hold the telecommunications services, media and IT businesses of the PCCW Group, a reorganization designed to improve the Group's operational efficiencies.<ref name=prospectus/>{{rp|166}} HKT and its predecessor PCCW-HKT, was the first quadruple play provider in Hong Kong, offering media content and services for fixed-line, broadband Internet, TV and mobile. PCCW acquired HKT, at that time known as Cable & Wireless HKT, in February 2000 from Cable & Wireless.<ref>{{cite news|url=https://money.cnn.com/2000/05/04/asia/hkt/|archive-url=https://web.archive.org/web/20021024232331/http://money.cnn.com/2000/05/04/asia/hkt/|url-status=dead|archive-date=24 October 2002|title= HK Telecom profit falls 90% |date=4 May 2000|access-date=7 April 2019|publisher=CNN}}</ref>
===Main business and subsidiaries=== [[File:PCCW Shatin Store 2015.jpg|thumb|right|250px|HKT Shop in Sha Tin, Hong Kong]]
==== Commercial and international business==== The HKT Commercial Group provides ICT services to small, medium and large enterprises. The group managed the installation of Asia's largest IP-enabled network for securities and derivatives markets, built for Hong Kong Exchanges and Clearing Limited and known as SDNet. It includes an electronic passport system, known as e-PASS, and the first batch of Smart Identity Card for the Hong Kong SAR Government.<ref>{{cite news|url=https://www.scmp.com/article/372426/pccw-wins-id-card-contract|title=PCCW wins ID card contract}}</ref>
thumbnail|Emergency telephone along a mountain trail|251x251px
==== Netvigator ==== {{Main|Netvigator}} Netvigator is a residential and commercial Internet service provider in Hong Kong, a brand of HKT Limited. It is Hong Kong's largest Internet service provider (ISP).<ref>{{Cite news|url=https://www.scmp.com/article/381047/more-wireless-hotspots-open-netvigator|title=More wireless hotspots open for Netvigator|work=South China Morning Post|access-date=26 January 2018|language=en}}</ref><ref>{{Cite news|url=https://www.scmp.com/tech/enterprises/article/2101603/hkt-unleashes-more-ultra-fast-fibre-optic-connections-hong-kong|title=HKT unleashes more ultra-fast broadband connections in Hong Kong|work=South China Morning Post|access-date=26 January 2018|language=en}}</ref>
==== csl, 1O1O, Club SIM ==== {{Main|CSL Mobile}} CSL Mobile is an HKT subsidiary, which operates mobile network brands of "csl", "1O1O" and "Club SIM" in Hong Kong.<ref>{{Cite web|url=https://www.bloomberg.com/research/stocks/private/snapshot.asp?privcapId=412702|title=CSL Mobile Limited: Private Company Information |website=Bloomberg|access-date=26 January 2018}}</ref> CSL, at that time incorporated as CSL New World Mobility, was re-acquired by PCCW via HKT in 2013. After the 2013 acquisition, HKT also merged PCCW Mobile HK into CSL. CSL was sold by PCCW in 2001, while PCCW Mobile HK, formerly SUNDAY, was acquired by PCCW in 2005–06.
====SUN Mobile==== {{main|Sun Mobile}} SUN Mobile, formerly New World Mobility, is a joint venture of HKT Limited and {{ill|Telecom Digital|zh|電訊數碼}}. In 2013 CSL New World Mobility was acquired by PCCW via HKT Limited, from Telstra and New World Development, thus the mobile virtual network operator was re-branded as SUN Mobile.
====HKT Teleservices==== * HKT Teleservices, a subsidiary of HKT– offers global contact center and business process outsourcing services in all facets of voice and non-voice customer services, technical support, sales, retention, and other business processes. It is headquartered in Hong Kong with major contact centers in Shanghai, Guangzhou, Beijing, Chongqing, and Manila.<ref>HKT LinkedIn https://hk.linkedin.com/company/hkt-teleservices-asia</ref>
====PCCW Global==== PCCW Global (formerly Beyond The Network America<ref>{{cite web|url=https://www.pccwglobal.com/en/dmca|title=DMCA|publisher=PCCW Global|access-date=11 March 2019}}</ref>{{primary source inline|date=March 2019}}) is the international operating division of HKT Limited.<ref>{{Cite press release|url=https://www.pccwglobal.com/en/news-room/2018/567-pccw-global-to-link-rodrigues-with-high-speed-undersea-cable-for-mauritius-telecom|title=PCCW Global to link Rodrigues with high speed undersea cable for Mauritius Telecom |publisher=PCCW Global|language=en|access-date=7 April 2018|date=5 March 2018|location=Hong Kong}}</ref>{{primary source inline|date=March 2019}} It was owned by PCCW's sub-holding company HKT Group Holdings Limited (HKTGH) since 2008<ref name=prospectus/>{{rp|166}} and HKT Limited since its IPO in 2011.<ref name=prospectus />{{rp|167}}
PCCW Global acquired Gateway Communications in 2012,<ref name="sold"/> Crypteia Networks in 2014<ref>https://telecomreseller.com/2014/10/20/pccw-global-acquires-crypteia-networks-to-address-cyber-security-issues-facing-most-organisations-today/</ref> and [https://www.datacenterdynamics.com/en/news/infratil-acquires-majority-stake-in-console-connect-for-160-million/ Console Connect] in 2017.<ref name="ConsoleConnect"/><ref>{{Cite press release|url=https://www.pccwglobal.com/en/news-room/2018/567-pccw-global-to-link-rodrigues-with-high-speed-undersea-cable-for-mauritius-telecom|title=PCCW Global to link Rodrigues with high speed undersea cable for Mauritius Telecom |publisher=PCCW Global|access-date=7 April 2018|date=5 March 2018|location=Hong Kong}}</ref>{{primary source inline|date=March 2019}}{{primary source inline|date=March 2019}}
===== YouTube incident ===== On 24 February 2008, Pakistan Telecom caused a major interruption of access to the video-sharing website YouTube.<ref>McCullagh, Declan, "[http://news.cnet.com/8301-10784_3-9878655-7.html How Pakistan knocked YouTube offline (and how to make sure it never happens again)]", ''CNET News'', 25 February 2008.</ref><ref>[http://www.networkworld.com/news/2008/031008-youtube-pakistan.html YouTube/Pakistan incident: Could something similar whack your site?] {{webarchive|url=https://web.archive.org/web/20131224104337/http://www.networkworld.com/news/2008/031008-youtube-pakistan.html |date=24 December 2013 }}. Networkworld.com (10 March 2008). Retrieved on 23 December 2013.</ref><ref>"[http://www.circleid.com/posts/82258_pakistan_hijacks_youtube_closer_look Pakistan Hijacks YouTube: A Closer Look]", Circleid.com (25 February 2008). Retrieved on 23 December 2013.</ref><ref>"[http://www.betanews.com/article/Pakistan-YouTube-incident-adds-to-international-outage/1203967670 Pakistan YouTube incident adds to international outage]", Betanews.com (25 February 2008). Retrieved on 23 December 2013.</ref> Pakistani Government authorities instructed Pakistan Telecom (PTCL) to prevent access to YouTube within Pakistan. PTCL complied by changing the BGP entry for YouTube – essentially updating its local internet address book for where YouTube's section of the internet is. The idea was to direct its internet users to a page that said YouTube was blocked. However, the ISP announced the new route to its Internet link provider, PCCW.<ref>{{Cite magazine|url=https://www.wired.com/2008/02/pakistans-accid/|title=Pakistan's Accidental YouTube Re-Routing Exposes Trust Flaw in Net|last=Singel|first=Ryan|date=25 February 2008|magazine=Wired|access-date=10 December 2019|issn=1059-1028}}</ref> PCCW had recently provided temporary access to PTCL in order to restore the nation's loss of internet access due to a previous major submarine cable break event. PTCL began leaking the BGP announcement to PCCW prior to PCCW's completion of the BGP validation and filtering policies process on the newly activated link. This allowed the announcement to propagate to other networks.<ref>{{Cite news|url=https://arstechnica.com/uncategorized/2008/02/insecure-routing-redirects-youtube-to-pakistan/|title=Insecure routing redirects YouTube to Pakistan|work=Ars Technica|access-date=7 April 2018|language=en-us}}</ref>
Once detected, PCCW immediately blocked the leaked announcement from PTCL and access to YouTube was restored within 2 hours.<ref>{{cite news | url= http://news.bbc.co.uk/1/hi/technology/7262071.stm | title= YouTube outage blamed on Pakistan | work= BBC News | date= 24 February 2008 | access-date= 25 February 2008}}</ref><ref>{{cite web | url= http://blogs.zdnet.com/threatchaos/?p=548 | archive-url= https://web.archive.org/web/20080227235854/http://blogs.zdnet.com/threatchaos/?p=548 | url-status= dead | archive-date= 27 February 2008 | title= Pakistan removed from the Internet | first= Richard | last= Stiennon | work= Threat Chaos | publisher= ZDNet | date= 24 February 2008 | access-date= 25 February 2008}}</ref>
=== HKT Interactive Media (PCCW Media) === ====now TV==== {{Main|Now TV (Hong Kong)}} now TV is an IPTV and pay-TV provider in Hong Kong delivered by PCCW Media. now TV serves Hong Kong with more than 190 channels of local, Asian and international programming, such as the English Premier League, Spanish La Liga, Italian Serie A, French Ligue 1, J-League, French Open, ATP World Tour, and World Snooker Tour. In addition, now TV is a producer of news, sports and infotainment programming and a provider of interactive services. nowTV can be viewed on its nowTV app, and select now TV content and interactive applications can also be accessed via the group's mobile network and broadband service.<ref>{{cite news|url=http://www.mediabusinessasia.com/article.php?id=108|title=TV Everywhere Comes To Asia|date=5 August 2013|work=Media Business Asia|access-date=7 July 2014}}</ref>
=== The Club === Club HKT Limited integrated e-commerce and loyalty program<ref>{{Cite news |title=The Club rewards HKT Premier customers for their loyalty |url=https://www.scmp.com/article/1681846/club-rewards-hkt-premier-customers-their-loyalty |access-date=26 January 2018 |work=South China Morning Post}}</ref><ref>{{Cite web |title=The Club {{!}} An exciting rewards program {{!}} Offers you a variety of events and privileges to meet your lifestyle and entertainment needs |url=https://www.theclub.com.hk/en/explore/membership-tier-and-benefit.html |access-date=26 January 2018 |website=theclub.com.hk}}</ref> offering rewards across travel, wellness, experiences, and shopping. Members earn Clubpoints from spending on The Club’s digital services, HKT affiliates, or partners, which can be redeemed for rewards or deduct spending on various services.
=== HKT Payment Limited === the developer of "Tap & Go", a prepaid mobile payment service for Hong Kong users.<ref>{{Cite web|url=https://www.cw.com.hk/digital-transformation/hkt-debuts-tap-go-nfc-payment-service|title=HKT debuts Tap & Go NFC payment service|work=ComputerWorld Hong Kong|access-date=26 January 2018|archive-date=27 January 2018|archive-url=https://web.archive.org/web/20180127004405/https://www.cw.com.hk/digital-transformation/hkt-debuts-tap-go-nfc-payment-service|url-status=dead}}</ref><ref>{{Cite news|url=https://www.scmp.com/business/article/2015144/hong-kongs-hkt-expands-mobile-payment-service-part-fintech-push|title=Hong Kong's HKT expands mobile payment service as part of fintech push|work=South China Morning Post|access-date=26 January 2018}}</ref>
'''Brands and services''' * HKT-eye over-the-top media services and Internet Protocol TV service delivered to firmware-modified tablet computer<ref>{{cite news|url=http://the-sun.on.cc/cnt/finance/20130712/00434_025.html|script-title=zh:香港電訊檢討固網月費|date=12 July 2013|access-date=19 March 2018|work=The Sun|location=Hong Kong|publisher=Oriental Press Group|language=zh-hk}}</ref><ref>{{cite news|url=https://hk.news.appledaily.com/local/daily/article/20080817/11486183|script-title=zh:被游說裝 eye多媒睇得物無所用 |date=17 August 2008|access-date=19 March 2018|work=Apple Daily|language=zh-hk|location=Hong Kong}}</ref> *PPS (Payment by Phone Service) – a bill payment service provided by HKT and EPS.<ref>{{cite web|url=https://www.ppshk.com/hkt/revamp2/English/AboutUs.html|title=About Us|publisher=PPS |location=Hong Kong|access-date=11 March 2019}}</ref><ref>{{cite news|url=https://hk.news.appledaily.com/local/daily/article/20070905/10115360|script-title=zh:繳費靈4戶口被盜15萬 17歲少年 承認46項罪 判教導所 |date=5 September 2007|access-date=11 March 2019|work=Apple Daily|language=zh-hk|location=Hong Kong}}</ref>
==Former services== ===iTV=== iTV, a video-on-demand multimedia interactive television service, was launched in March 1998.<ref name="Ad Age-iTV">{{cite web|title=Hongkong Telecom's iTV goes live |url=https://adage.com/article/news/hongkong-telecom-s-itv-live/12952/ |url-access=subscription |website=Ad Age |access-date=18 April 2026 |date=March 25, 1998}}</ref><ref name="Meredith-iTV">{{cite news|last1=Meredith |first1=Helen |title=Hong Kong tunes in to ITV |url=https://www.afr.com/companies/media-and-marketing/hong-kong-tunes-in-to-itv-19980330-k7yw1 |url-access=subscription |work=Australian Financial Review |date=March 30, 1998 |access-date=18 April 2026}}</ref><ref>{{cite news|title=iTV chief expects to break even in 2 years |url=https://www.scmp.com/article/259443/itv-chief-expects-break-even-2-years |work=South China Morning Post |date=21 October 1998 |access-date=19 March 2018 |location=Hong Kong}}</ref><ref>{{cite thesis|author1=Chan Hung-Chin |author2=Fu Lai-Yan, Carmen |date=May 1999 |title=Interactive television in Hong Kong: a case study on iTV |url=https://fileserver-az.core.ac.uk/download/48544137.pdf |work= |degree=M.B.A. |institution=Chinese University of Hong Kong |publication-place=Hong Kong |access-date=18 April 2026}}</ref> In addition to video, it offered music-on-demand and racing-on-demand.<ref name="Ad Age-iTV" /><ref name="Meredith-iTV" /> iTV was the first streaming platform in what later became the over-the-top television (OTT) industry.<ref name="Smith-iTV">{{cite magazine|last1=Smith |first1=Ernie |title=Before There Was Netflix, Hong Kong Had the First On-Demand Streaming Service |url=https://www.vice.com/en/article/before-there-was-netflix-hong-kong-had-the-first-on-demand-streaming-service/ |website=Vice |date=January 9, 2017 |access-date=18 April 2026}}</ref><ref name="Simplestream">{{cite web|title=What is OTT? |url=https://www.simplestream.com/glossary/ott |website=Simplestream |date=2024 |access-date=18 April 2026}}</ref> iTV ceased operations in September 2002.<ref name="Shackleton-iTV">{{cite web|last1=Shackleton |first1=Liz |title=Hong Kong pay-TV service iTV to close |url=https://www.screendaily.com/hong-kong-pay-tv-service-itv-to-close/409973.article |website=Screen Daily |date=22 July 2002 |access-date=18 April 2026 |archive-url=https://web.archive.org/web/20190821080540/https://www.screendaily.com/hong-kong-pay-tv-service-itv-to-close/409973.article |archive-date=August 21, 2019 |url-status=live}}</ref><ref>{{cite news|title=Lingering legacy of iTV |url=https://www.scmp.com/article/386023/lingering-legacy-itv |work=South China Morning Post |date=23 July 2002 |access-date=19 March 2018 |location=Hong Kong}}</ref>
===Cascade=== Cascade PCCW announced the formation of wholly owned subsidiary Cascade Limited ({{lang-zh|t=萃鋒有限公司|s=萃锋有限公司|first=t}}) in late 2002.<ref name=CascadeSun>{{Cite web|url=http://the-sun.on.cc/channels/fina/20021118/20021118020518_0002.html|script-title=zh:電盈重組網絡管理搶攻亞洲可能涉及裁員減薪|newspaper=太陽報 [The Sun ]|trans-title=Restructuring of PCCW leading to cutting down on staff number|access-date=7 April 2018|publisher=Oriental Press Group|author=任志楊|date=18 November 2002}}</ref><ref name="Cascade">{{cite web|url=http://www.cascade-ltd.com/abtus/index_company.html|title=Cascade Limited: About Us|year=2003|publisher=Cascade|archive-url=https://web.archive.org/web/20080218054619/http://www.cascade-ltd.com/abtus/index_company.html|archive-date=18 February 2008|url-status = dead|access-date=18 March 2008}}</ref><ref>{{Cite web|url=https://www.bloomberg.com/research/stocks/private/snapshot.asp?privcapId=7666083|title=Cascade Limited: Private Company Information|publisher=Bloomberg|access-date=7 April 2018}}</ref><ref name=SCMPCascade>{{cite news|url=https://www.scmp.com/article/399162/pccws-staff-cascade|title=PCCW'S STAFF IN CASCADE|date=30 November 2002|access-date=11 March 2019|newspaper=South China Morning Post|location=Hong Kong}}</ref> It was reported that the staff was offered a wage cut in the new contract.<ref name=CascadeSun/><ref name=SCMPCascade/> The Cascade name was removed and the division became a part of HKT, named "Engineering", a business unit of HKT similar to the Commercial group of PCCW. All staff in Cascade had transferred to HKT without changing;<ref>{{cite news|url=https://www.scmp.com/article/504311/hi-tech-approach-helps-raise-quality-service|title=Hi-tech approach helps to raise the quality of service|date=14 June 2005|access-date=11 March 2019|newspaper=South China Morning Post|first=Michael|last=Taylor|location=Hong Kong}}</ref><ref name=prospectus/>{{rp|166}} however, due to the 2011 initial public offering of HKT Limited, some subsidiaries of HKTGH (which HKTGH was a wholly owned subsidiary of HKT Limited)<ref>{{cite report|url=http://www3.hkexnews.hk/listedco/listconews/SEHK/2012/0326/LTN20120326805.pdf|title=2011 Annual Report|date=26 March 2012|access-date=24 March 2019|publisher=HKT Limited c/o HKT Trust|location=Hong Kong|via=Hong Kong Exchanges and Clearing website}}</ref>{{rp|101}} still use the name Cascade or PCCW due to legal and finance reasons, although they are wholly owned subsidiaries of HKT.<ref name=prospectus/>{{rp|167}}<ref name="PCCW2011AR"/> A mainland China-incorporated "PCCW Cascade Technology (Guangzhou) Limited" ({{lang-zh|s=广州电讯盈科萃锋科技有限公司}}) namesake is a wholly owned subsidiary of HKT Limited.<ref>{{cite press release|url=http://www.pcpd.com/upload/File/E_Lease%20and%20Licence%20Agreements%20Announcement%2020131209%201030%20(final%20draft%202)_clean.pdf|title=Continuing connected transactions: Lease and Licence Agreements |date=9 December 2013|access-date=24 March 2019|publisher=Pacific Century Premium Developments|location=Hong Kong}}</ref>
==Controversy== In 2018, it was exposed that HKT breached the land leases for 4 of their telephone exchange buildings. They were illegally converted to customers service centers.<ref>{{cite news|url=https://www.scmp.com/news/hong-kong/economy/article/2137408/hkt-slapped-warning-after-four-services-centres-found-breach|title=HKT slapped with warning after four service centres found in breach of land leases|date=15 March 2018|access-date=18 March 2018|work=South China Morning Post|location=Hong Kong}}</ref>
== See also == {{Portal|Hong Kong|Companies|Telephone}} * Internet in Hong Kong * Communications in Hong Kong * List of telecommunications companies * List of telecommunications regulatory bodies
==References== {{Reflist}}
{{PCCW|state=expanded}} {{Authority control}}
Category:Pacific Century Group Category:Telecommunications companies of Hong Kong Category:Telecommunications companies established in 1925 Category:1925 establishments in Hong Kong Category:Companies listed on the Hong Kong Stock Exchange Category:Former companies in the Hang Seng Index