{{Short description|Estonian technology company}} {{Use dmy dates|date=May 2023}} {{promotional|date=August 2018}} {{Infobox company | name = Nortal | logo = 250px|Nortal logo | type = Private | area_served = Worldwide | key_people = Priit Alamäe <small>(CEO)</small> | industry = Business transformation, Government contractor, IT consulting | revenue = € 224.2 million <small>(2023)</small> | num_employees = 2000+ <small>(2025)</small> | founded = Tartu, Estonia (incorporated {{Start date|2000}}) | hq_location_city = Tallinn | hq_location_country = Estonia | website = [http://www.nortal.com/ nortal.com] }} '''Nortal''' is a multinational strategic change and technology company headquartered in Tallinn, Estonia, with operations in the UK, US, Canada, Mexico, Europe, the Middle East and Africa.<ref>{{Cite web|url=http://www.bbn.ee/article/2009/11/27/Estonian_IT_company_ranked_2nd_on_the_Baltic_marketplace|title=Estonian IT company ranked 2nd on the Baltic marketplace|accessdate=3 May 2023|archive-date=3 January 2017|archive-url=https://web.archive.org/web/20170103003447/http://www.bbn.ee/article/2009/11/27/Estonian_IT_company_ranked_2nd_on_the_Baltic_marketplace|url-status=dead}}</ref><ref>{{Cite web|url=https://www.aripaev.ee/|title=Majandus- ja äriuudised Eestist ja välismaalt.|website=www.aripaev.ee|accessdate=3 May 2023}}</ref>
Nortal provides public sector and private sector clients data-driven business transformation.<ref name="auto">{{Cite news|url=http://www.unquote.com/cee/official-record/3000778/enterprise-investors-in-eur123m-nortal-exit|title=Enterprise Investors in €12.3m Nortal exit|website=www.unquote.com|access-date=2017-01-02}}</ref> Most notably a large part of the digitalization of Estonia's governmental e-services has been planned and implemented by Nortal and its Estonian predecessor Webmedia.<ref>{{Cite web|url=http://www.bqlive.co.uk/2013/12/16/nortal-chiefs-new-world-order/|title=Nortal chief's new world order|website=bqlive.co.uk|access-date=2017-01-02}}</ref> Nortal is a keen promoter of good governance through e-government focusing on removing obstacles of human development, reducing hidden transaction costs in societies, increasing transparency of administration, reducing waste and increasing overall procedural efficiency.<ref>{{Cite news|url=https://nortal.com/government/ease-of-doing-business/|title=Ease of Doing Business - Nortal|newspaper=Nortal|language=en-US|access-date=2017-01-02}}</ref>
==History== Nortal was established in 2000 under the name Webmedia in Tartu, Estonia. The company began its journey focusing on web development and quickly grew in prominence within the region. By 2006, Webmedia expanded its operations to Lithuania, Romania and Serbia, doubling its workforce. In 2008''',''' Webmedia opened a branch office in Qatar<ref>{{Cite web|url=http://www.tigerprises.com/2009/01/webmedia-goes-fishing-in-middle-east-video/|title=ManBetx万博全站APP最新版-ManBetx万博全站|website=www.tigerprises.com|accessdate=3 May 2023}}</ref> and received a recognition from Deloitte & Touché, which ranked Webmedia among the 30 fastest-growing companies in Central and Eastern Europe, and among the 500 fastest-growing technology companies in the EMEA region. In 2010''',''' Webmedia acquired the healthcare unit of Cybernetica AS, adding laboratory information system to eHealth product line. The following year in 2011, Webmedia Group AS acquired Finnish CCC Corporation Oy,<ref>{{Cite news|url=https://www.bloomberg.com/news/articles/2011-05-16/webmedia-of-estonia-purchases-finnish-software-developer-ccc|title=Webmedia of Estonia Purchases Finnish Software Developer CCC|newspaper=Bloomberg.com|access-date=2017-01-02}}</ref> a systems' development partner for telecommunication, shipping and industrial companies, resulting in the largest software development company in the Baltics,<ref>[http://webmedia.eu/news/webmedia-and-ccc-to-merge-creating-software-development-leader/ Webmedia and CCC to merge, creating software development leader] {{webarchive|url=https://web.archive.org/web/20120322181033/http://webmedia.eu/news/webmedia-and-ccc-to-merge-creating-software-development-leader/ |date=2012-03-22 }}</ref> and they rebranded into Nortal.<ref>{{Cite web|url=http://www.nortal.com/about-us/press#webmedia-group-and-ccc-corporation-to-adopt-a-common-name-and-image|archiveurl=https://web.archive.org/web/20160828221215/http://www.nortal.com/about-us/press|url-status=dead|title=Webmedia Group and CCC Corporation to adopt a common name and image|archivedate=28 August 2016|accessdate=3 May 2023}}</ref>
In 2012, Nortal helped create the electronic financial management platform GIFMIS (Government Integrated Financial Management and Information System<ref>{{Cite web|url=http://gifmis.gov.ng/gifmis/index.php/2-uncategorised?start=4|title=Welcome to GIFMIS - Government Integrated Financial Management Information System|website=gifmis.gov.ng|access-date=2017-01-02|archive-date=3 January 2017|archive-url=https://web.archive.org/web/20170103003606/http://gifmis.gov.ng/gifmis/index.php/2-uncategorised?start=4|url-status=dead}}</ref>) for the federal government of Nigeria, an integral part of the Treasury Single Account (TSA) financial policy, going on to save N153 billion and uncover about 46,000 ghost workers by 2013.<ref>{{Cite news|url=http://www.premiumtimesng.com/news/141485-%E2%80%AAnigeria-saves-n153bn-from-ghost-workers-other-fiscal-measures-okonjo-iweala.html|title=Nigeria saves N153bn from ghost workers, other fiscal measures- Okonjo-Iweala - Premium Times Nigeria|date=2013-07-23|newspaper=Premium Times|language=en-GB|access-date=2017-01-02}}</ref> Nortal was also the IT-partner for the first Estonian e-census in which 66% of the population participated over the internet. One of the founding members, Taavi Kotka left Nortal to become the first Chief Information Officer of the Estonian government and one of the founders of the e-Residency program.<ref>{{Cite news |date=15 October 2012 |title=Taavi Kotka: Hüvasti, Webmedia! |url=http://www.director.ee/taavi-kotka-huvasti-webmedia/ |newspaper=Ajakiri Director |archive-date=8 April 2016 |access-date=7 February 2016 |archive-url=https://web.archive.org/web/20160408190830/http://www.director.ee/taavi-kotka-huvasti-webmedia/ |url-status=dead }}</ref>
In 2016''',''' Nortal acquired marketing automation and lead management company Element, based in Stockholm, Sweden.<ref>{{Cite news|url=http://news.err.ee/v/business/5db050ff-e579-4100-b217-3350c9436daa/swedish-marketing-automation-firm-element-to-merge-with-estonian-software-developer-nortal|title=Swedish marketing automation firm Element to merge with Estonian software developer Nortal|newspaper=Sport|access-date=2017-01-02}}</ref> The same year, Nortal Group shareholders bought back 50% of Group shares from Enterprise Investors and LHV Pension Funds, regaining full ownership of the company.
In 2018''',''' Nortal opens an office in Düsseldorf, Germany and acquires U.S. Company Dev9,<ref>{{Cite news|url=https://www.geekwire.com/2018/nortal-acquire-cloud-modernization-startup-dev9-will-expand-seattle-area-footprint/|title=Nortal acquires cloud modernization startup Dev9, will expand Seattle-area footprint|date=2018-10-02|work=GeekWire|access-date=2018-10-02|language=en-US}}</ref> expanding its North American footprint. In 2020, Nortal announced selling off its marketing automation division in Sweden via a management buyout.<ref>{{Cite web |last=курс |first=The Baltic Course-Балтийский |title=Estonia's Nortal divesting Swedish marketing automation division in MBO |url=http://www.baltic-course.com/eng/markets_and_companies/://www.baltic-course.com/eng/markets_and_companies/?doc=154172&underline=nortal |access-date=2023-01-16 |website=The Baltic Course {{!}} Baltic States news & analytics}}</ref> The company acquired Schütze AG,<ref>{{Cite news|date=2020-09-10|title=Nortal to acquire Schütze, a recognized digitalization company in Germany|url=https://nortal.com/blog/nortal-to-acquire-schutze-a-recognized-strategic-consulting-and-it-solutions-company-in-germany/|access-date=2021-04-20|website=Nortal|archive-date=20 April 2021|archive-url=https://web.archive.org/web/20210420090730/https://nortal.com/blog/nortal-to-acquire-schutze-a-recognized-strategic-consulting-and-it-solutions-company-in-germany/|url-status=dead}}</ref> a leading strategic consulting and software engineering company in Germany.
In 2022, Nortal acquired Skelia <ref>{{Cite web |last=ERR |date=2022-05-25 |title=Nortal ostis rahvusvahelise ettevõtte Skelia |url=https://www.err.ee/1608608542/nortal-ostis-rahvusvahelise-ettevotte-skelia |access-date=2025-04-01 |website=ERR |language=et}}</ref> in Poland and Ukraine and launched the daughter company Pwrteams<ref>{{Cite web |last=AS |first=Nortal |date=2022-12-02 |title=Nortal unveils new service brand “pwrteams” for building multi-site technology teams |url=https://www.globenewswire.com/news-release/2022/12/02/2566709/0/en/Nortal-unveils-new-service-brand-pwrteams-for-building-multi-site-technology-teams.html |access-date=2025-04-01 |website=GlobeNewswire News Room |language=en}}</ref> as well as establishing operations in Canada.<ref>{{Cite web |title=Major Estonian Company Sets Up Shop in Canada |url=https://eestielu.ca/et/major-estonian-company-sets-up-shop-in-canada/ |access-date=2025-04-01 |website=Eesti Elu |language=et}}</ref> In 2023, Nortal expanded into the UK and established a delivery center in Guadalajara, Mexico.<ref>{{Cite web |date=2023-12-15 |title=Nortal continues global expansion with new delivery center in Mexico |url=https://nortal.com/news/nortal-continues-global-expansion-with-a-new-delivery-center-in-mexico/ |access-date=2025-04-01 |website=nortal.com |language=en}}</ref> The company also acquired Questers<ref>{{Cite web |last=Nortal |title=Nortal acquires Questers, an international distributed software development company from TPXimpact |url=https://www.prnewswire.com/news-releases/nortal-acquires-questers-an-international-distributed-software-development-company-from-tpximpact-301930235.html |access-date=2025-04-01 |website=www.prnewswire.com |language=en}}</ref> in Bulgaria, merging it with Pwrteams.
In 2024, Nortal expanded into Austria and acquired the UK cybersecurity and defense company 3DOT Solutions.
== Spin-off businesses == Over the years Nortal has been the start for several spin-off businesses, which continue to operate as separate companies, such as:
* ZeroTurnaround * Plumbr * eInvoices Centre * OpenText ECM<ref>{{cite web |url=http://www.ituudised.ee/uudised/2016/01/20/nortal-muus-osa-arist-ekstootajaile/ |title=Nortal müüs osa ärist ekstöötajaile - IT uudised |access-date=2017-01-02 |url-status=dead |archiveurl=https://web.archive.org/web/20161024005556/http://www.ituudised.ee/uudised/2016/01/20/nortal-muus-osa-arist-ekstootajaile |archivedate=2016-10-24 }}</ref> * Leanest Ltd.<ref>{{cite web |url=http://www.aripaev.ee/uudised/2016/07/01/nortal-muub-uhe-eesti-arisuuna-tootajatele/ |title=Nortal m??b ?he Eesti ?risuuna t??tajatele - ?rip?ev |access-date=2017-01-02 |url-status=dead |archiveurl=https://web.archive.org/web/20160826113425/http://www.aripaev.ee/uudised/2016/07/01/nortal-muub-uhe-eesti-arisuuna-tootajatele |archivedate=2016-08-26 }}</ref>
== Areas of expertise == Among some of its most noteworthy projects are also the electronic financial management platform GIFMIS for the federal government of Nigeria,<ref>[http://oagf.gov.ng/gifmis/ GIFMIS] oagf.gov.ng</ref> e-tax system for Botswana Unified Revenue Service (BURS) and Invest Easy,<ref>{{cite web| url = http://www.muscatdaily.com/Archive/Oman/Nortal-s-Invest-Easy-Portal-helps-businesses-444o/| url-status = dead| archive-url = https://web.archive.org/web/20150806142911/http://www.muscatdaily.com/Archive/Oman/Nortal-s-Invest-Easy-Portal-helps-businesses-444o| archive-date = 2015-08-06| title = Nortal's Invest Easy Portal helps businesses - Oman - Muscat Daily}}</ref> major government e-services portal for the Sultanate of Oman. Invest Easy is widely acknowledged and awarded EODB (ease of doing business) project that has had substantial impact on local business environment and climate in Oman. Following successful launch and implementation of Invest Easy portal, Oman made an unprecedented leap in the Ease of Doing Business Ranking of World Bank's annual Doing Business 2017 report, jumping 127 places in category ’Starting a Business’ compared to previous year.<ref>{{Cite news|url=http://www.baltic-course.com/eng/good_for_business/?doc=125324/|title=Invest Easy portal by Nortal propels Oman 127 places up in World Bank ranking|newspaper=The Baltic Course | Baltic States News & Analytics }}</ref> Invest Easy has also been awarded: H H Sheikh Salem al Ali al Sabah Informatics Award 2016 in the Government category; Al Roya Economic Award for Best Government to Business e-service; GCC e-Government Award for Best Government to Business e-service etc. UNCTAD (GER.co rating)<ref>[https://ger.co/ GER website]</ref> rated Invest Easy portal in Oman with a perfect score of 10/10, naming it one of the five best government-to-business (G2B) solutions in the world.{{Update inline|date=August 2020|reason=}}
Among other examples, in Germany the company launched an award-winning pilot to manage digital prescriptions, paired with medical video consultations in the federal state of Hessen, together with Optica and other partners.{{Citation needed|date=September 2014|reason=Huh? Three-legged towers are common. What is this supposed to mean?}}
== Operations == Since the founding of the company in 2000, Nortal's solutions have been implemented in 60 countries across three continents. Nortal has 15 home markets – Estonia, Finland, Lithuania, Oman, UAE, Germany, United States,Serbia, Mexico, Poland, Saudi Arabia, Canada, the United Kingdom and Austria.<ref>{{Cite web |title=We are Nortal |url=https://nortal.com/about |access-date=2025-04-01 |website=nortal.com |language=en}}</ref>
== People == The company has been owned entirely by employees since 2016.<ref name="auto"/> The chairman of the board of Nortal is Priit Alamäe. The management board members include Andre Krull, and Neringa Narbutiene.<ref>{{Cite web |title=NORTAL AS (10391131) - Firma Ülevaade @ Inforegister.ee |url=https://www.inforegister.ee/10391131-NORTAL-AS/ |access-date=2025-07-19 |website=Inforegister |language=et}}</ref>
== References == {{Reflist}}
== External links == * {{Commons category-inline}}
Category:Software companies of Estonia Category:Software companies established in 2000 Category:2000 establishments in Estonia Category:Estonian brands Category:Information technology companies of Estonia Category:International consulting firms