| Industry | Outsourcing Customer Service |
|---|---|
| Founded | 2000 (age 26) |
| Founders | Steve Doumar Doug Feirstein |
| Location city | Scottsdale, Arizona |
| Area served | United States |
| Key people | Greg Hanover, CEO |
| Homepage | www.liveops.com |
Liveops is an outsourcing and contact center company based in Scottsdale, Arizona. It was formed in 2000 by Steve Doumar and Doug Feirstein in Fort Lauderdale, Florida.[1]
Liveops has been featured at an INSEAD Case Study at Harvard Business Review.[2]
In 2003, Florida-based Liveops merged with California-based CallCast, renaming CallCast as Liveops, and moving its headquarters to Redwood City, California in 2004.[3]
References
- ^ Botsman, Rachel (December 1, 2014). "Nine start-ups to rock your world". Financial Review. Australian Financial Review. Retrieved April 22, 2015.
- ^ Stouras, Konstantinos I.; Girotra, Karan; Netessine, Serguei (October 1, 2014). "LiveOps: The Contact Centre Reinvented". INSEAD Business School Case 6097.
- ^ Barry, David (April 1, 2010). "The $100 Million Revenue Club: LiveOps Checks Off IPO Boxes". Wall Street Journal. Retrieved April 22, 2015.