{{Short description|Health and security service firm}} {{Infobox company | name = International SOS | logo = International SOS logo.png | loog_size = | type = | industry = | fate = | predecessor = <!-- or: | predecessors = --> | successor = <!-- or: | successors = --> | founded = 1985 | founders = Arnaud Vaissié<br />Pascal Rey-Herme | defunct = <!-- {{End date|YYYY|MM|DD}} --> | hq_location_city = London and Singapore | hq_location_country = | area_served = Global | key_people = | products = | owner = <!-- or: | owners = --> | num_employees = 13,000<ref name="IsraelLebanon"/> | num_employees_year = <!-- Year of num_employees data (if known) --> | parent = | website = {{URL|https://www.internationalsos.com/|internationalsos.com}} }}
'''International SOS''' is a health and security service firm. As of 2024, the company takes over 3.2 million assistance calls every year,<ref>{{Cite web | title=Evacuation Support {{!}} Services at International SOS | url=https://www.internationalsos.com/services/evacuations | access-date=2026-01-14 | website=www.internationalsos.com}}</ref> and has approximately 60% of the ''Fortune'' Global 500 companies as clients.<ref name="Iro.nl"/><ref name=":0">{{Cite news|url=https://www.economist.com/news/business/21697868-international-sos-biggest-player-fast-growing-industry-risky-business|title=Risky business|newspaper=The Economist|issn=0013-0613|access-date=2016-07-19}}</ref>
== Services == International SOS aims to reduce exposure to and mitigate health, wellbeing and security risks for organisations and their staff.<ref name=":1">{{Cite web|url=https://www.internationalsos.com/~/media/corporate/files/documents/coverage/times_raconteur_businessrisk_internationalsosjune2015.pdf|title=The Times - Raconteur Business Risk Strategies|last=|first=|date=June 11, 2015|website=The Times - Raconteur Business Risk Strategies|publisher=The Times|access-date=July 19, 2016|archive-date=September 18, 2016|archive-url=https://web.archive.org/web/20160918151854/https://www.internationalsos.com/~/media/corporate/files/documents/coverage/times_raconteur_businessrisk_internationalsosjune2015.pdf|url-status=dead}}</ref> Their services include providing a feed of information on world events, assistance services, health consultancy and programmes, education, advice and medical equipment.<ref>{{Cite web|url=http://www.defenseindustrydaily.com/TRICARE-Sends-2691M-SOS-for-Overseas-Health-Care-05864/|title=TRICARE Sends $269.1M SOS for Overseas Health Care|access-date=2016-07-19}}</ref> It advises on preventive programmes and assisting with emergency response for employees, including domestic workers, business travellers, expatriates and their dependents. Its centres are staffed by physicians, nurses, paramedics, EMT's, security specialists, operations managers, multilingual coordinators and logistics support personnel who speak nearly 100 languages and dialects.<ref>{{cite web |title=International SOS Announces Strategic Alliance with Factal to Amplify Real-Time Threat Monitoring for Organizations Worldwide |url=https://www.businesswire.com/news/home/20241119468101/en/International-SOS-Announces-Strategic-Alliance-with-Factal-to-Amplify-Real-Time-Threat-Monitoring-for-Organizations-Worldwide |format=Press release |date=November 19, 2024}}</ref> It also has a global network of external service providers including specialist doctors, hospitals, ambulances, charter aircraft and security personnel.{{Citation needed|date=April 2020}}
The firm's Tracker service monitors the travel of 7.7 million people,<ref>{{cite web |title=International SOS Announces Appointment of Giles Hill as Head of Global Security Services |url=https://www.einnews.com/pr_news/741817810/international-sos-announces-appointment-of-giles-hill-as-head-of-global-security-services |format=Press release |date=September 9, 2024}}</ref> helping organisations to know where their employees are in a crisis.<ref name="Levere">{{Cite news|url=https://www.nytimes.com/2015/01/27/business/in-emergencies-companies-are-turning-to-employee-tracking-services.html|title=In Emergencies, Companies Are Turning to Employee-Tracking Services|last=Levere|first=Jane L.|date=2015-01-26|newspaper=The New York Times|access-date=2016-07-19|issn=0362-4331}}</ref> The firm joined risk management consultancy Control Risks in releasing an itinerary-forwarding feature for their service, TravelTracker, in 2016.<ref>{{Cite web|url=https://www.businesstravelnews.com/Management/International-SOS-Releases-Itinerary-Forwarding-Feature|title=International SOS Releases Itinerary-Forwarding Feature: Business Travel News|website=businesstravelnews.com|language=en|access-date=2019-04-12}}</ref>
The firm operates air ambulances services out of South Africa, Singapore, China, Papua New Guinea, and the Middle East. It airlifted 18,000 emergency cases in 2008.<ref>{{Cite web|url=https://www.telegraph.co.uk/news/health/expat-health/7898825/Expat-health-care-who-do-you-rely-on-in-your-darkest-hour.html|title=Expat health care: who do you rely on in your darkest hour?|date=23 July 2010 |access-date=2016-07-19}}</ref>
International SOS also develops Quantum, a travel risk management platform that provides real-time risk information, geo-located crisis alerts, and access to medical and security expertise. The system offers tools for emergency notifications, traveler monitoring, and incident responses.<ref>{{cite web |title=Singapore’s Quantum Platform Revolutionises Duty Of Care For Tourists |url=https://www.travelandtourworld.com/news/article/singapores-quantum-platform-revolutionises-duty-of-care-for-tourists/ |publisher=Travel and Tour World |date=September 30, 2025}}</ref>
==Organisation== International SOS is a privately owned company. They work with educational organisations,<ref>{{Cite web|url=http://columbiaspectator.com/news/2016/02/10/columbia-releases-new-international-travel-planning-policy|title=Columbia releases new International Travel Planning Policy|website=Columbia Daily Spectator|access-date=2016-07-19}}</ref> corporate clients (including the majority of the Fortune Global 500),<ref name=":0" /> corporate clients, governmental organisations and non-governmental organisations (NGOs).{{citation needed|date=September 2020}}
The firm has headquarters in Singapore and London. It operates worldwide via 83 offices and 28 assistance centres serving over 1,200 locations in 90 countries.<ref>{{Cite web|url=https://www.internationalsos.com/locations|title=Locations|website=internationalsos.com|access-date=2016-07-19}}</ref><ref name="Iro.nl">{{cite web |title=Enhancing Remote Healthcare Solutions With Telehealth |url=https://iro.nl/app/uploads/2024/04/10-April-24-Presentation-International-SOS.pdf |date=April 10, 2024}}</ref><ref>{{cite web |title=International SOS reopens enhanced Dubai Assistance Centre as regional risks rise |url=https://gulfnews.com/business/international-sos-reopens-enhanced-dubai-assistance-centre-as-regional-risks-rise-1.500133837 |publisher=Gulf News |date=May 21, 2025}}</ref>{{better source needed|date=January 2025}}
==History== [[File:International SOS Clinic Staff moving patient into Clinic.jpg|alt=International SOS|thumb|300px|International SOS clinic staff moving a patient into their clinic in Lagos, Nigeria]]
Pascal Rey-Herme, a doctor, and Arnaud Vaissié, a businessman, founded AEA International a company registered in Indonesia (also known as PT Asih Eka Abadi) in 1985 to provide medical assistance services to expatriate communities and international organisations in Southeast Asia. Over the following decade, the company grew from its base in Singapore and Indonesia into a pan-Asian corporation, with operations in Hong Kong, Australia, Japan and mainland China. Key clients included oil and gas companies with operations in remote locations.
In 1998, AEA International acquired International SOS Assistance, a group of corporations founded in 1974 by Claude Giroux a Canadian entrepreneur, creating the largest medical assistance company in the world.<ref name=":0" /> Initially, it was known as AEA International SOS, and was renamed International SOS in 1999. The acquisition extended the company beyond Asia.{{Citation needed|date=April 2020}}
In 2012, International SOS moved its UK headquarters to Chiswick Business Park, West London.{{Citation needed|date=April 2020}}
===Growth and acquisitions=== In 2006, International SOS opened an Assistance Center in Dubai, where the company would manage services for the Middle East and northern Africa.<ref>{{cite web |title=UAE Assistance Center for International SOS |url=https://www1.intelligenceonline.com/corporate-intelligence/2009/04/02/assistance-center-for-international-sos,58527842-bre |date=February 4, 2009}}</ref>
In 2008 the firm launched a strategic alliance with Control Risks to offer combined medical and security services, launching TravelTracker,<ref>{{Cite web|url=https://www.continuitycentral.com/index.php/sorry-there-has-been-an-error|title=Sorry there has been an error|website=www.continuitycentral.com}}{{dead link|date=November 2025|bot=medic}}{{cbignore|bot=medic}}</ref> and acquired MedAire, a provider of remote medical services for aviation and maritime founded by Joan Sullivan Garrett.<ref>{{Cite web |url=http://www.medaire.com/ISOS.asp |title=- MedAire, an International SOS Company, to Deliver New Levels of Medical Assistance |access-date=2012-03-05 |archive-url=https://web.archive.org/web/20110116060439/http://www.medaire.com/ISOS.asp |archive-date=2011-01-16 |url-status=dead }}</ref> The company would expand on its strategic alliance with Control Risks two years later, launching TravelTracker Mobile, an accompanying software to TravelTracker.<ref>{{cite web |title=International SOS and Control Risks launch TravelTracker Mobile |url=https://www.asiatraveltips.com/news10/215-TravelTrackerMobile.shtml |date=May 21, 2010}}</ref>
In 2009, the company acquired a majority stake in Abermed, a UK-based provider of occupational health and remote medical services to the energy sector.<ref>{{Cite web |last=cmx |date=2014-06-05 |title=NVM Private Equity-backed Abermed responds to International SOS |url=https://nvm.co.uk/press-releases/abermed-sold-to-international-sos/ |access-date=2024-03-06 |website=NVM Private Equity |language=en-US}}</ref> In 2010, it developed a strategic alliance with RMSI, an international rapid deployment medical and rescue service, with activities in Iraq, Afghanistan, Sudan, Somalia and Pakistan.
[[File:MEDEVAC in Myanmar.png|thumb|300px|International SOS medical staffs performing offshore emergency MEDEVAC in oil and gas drilling platform in Andaman Sea, Myanmar.]]
In 2011, it merged with VIPdesk, a North American provider of concierge services, customer care and loyalty programs, acquired the medical supplies division of SMI (Service Médical International), acquired of L.E. West, EMC, Shenton Pharmacy and Nutracare Pharma, and launched a joint venture in Brazil with International Health Care.
In 2012, it acquired EMSM, a concierge and lifestyle company in South Korea. And in 2013, it acquired Norwegian companies SBHT, KBHT, Haugaland HMS, and Nordic Medical Services (NMS), and partnered with Aerosafety, a medical and aviation safety equipment company in Brazil.
In 2014, it launched Response Services Australia, a provider of emergency response, rescue and recovery services, entered a partnership with AMAS medical Services in India, acquired Aeromed in Mozambique, and created strategic partnership with West African Rescue Association (WARA), a clinic and medical services company in West Africa.<ref>{{Cite web|url=http://www.ad-hoc-news.de/international-sos-refreshes-branding-to-mark-30th-anniversary--/de/News/40791639|title=International SOS Refreshes Branding to Mark 30th Anniversary :: AD HOC NEWS|last=ad-hoc-news.de|website=ad-hoc-news.de|access-date=2016-07-19|archive-date=2016-09-21|archive-url=https://web.archive.org/web/20160921215843/http://www.ad-hoc-news.de/international-sos-refreshes-branding-to-mark-30th-anniversary--/de/News/40791639|url-status=dead}}</ref>
In 2016, it entered a strategic partnership with Everbridge.{{Citation needed|date=April 2020}} In that same year, International SOS became the first company in the world to be ISO/TS 13131 certified, dealing in the processes and practices of telehealth care.<ref>{{cite web |title=International SOS breaks virtual ground |url=https://www.iso.org/news/2016/03/Ref2064.html |date=March 22, 2016}}</ref>
In 2017, it entered a Duty of Care integration with Rocketrip, started joint venture partnerships with Global Excel and Iqarus,<ref>{{cite web |title=International SOS and Iqarus Announce Joint Venture Partnership |url=https://www.businesswire.com/news/home/20170626006108/en/International-SOS-and-Iqarus-Announce-Joint-Venture-Partnership |format=Press release |date=June 26, 2017}}</ref> acquired International Health Solutions<ref>{{Cite web|url=http://www.businesstravelnews.com/Global/International-SOS-Buys-International-Health-Solutions|title=International SOS Buys International Health Solutions: Business Travel News|website=businesstravelnews.com|language=en|access-date=2018-05-10}}</ref> and launched a digital consultation service from Aberdeen Health Centre.<ref>{{cite web |title=International SOS launches Digital Consultation Service from Aberdeen Health Centre |url=https://www.agcc.co.uk/news-article/international-sos-launches-digital-consultation-service-from-aberdeen-health-centre |publisher=British Chambers of Commerce |date=March 28, 2017}}</ref> It also started the world's first emotional support service for the mobile workforce.
[[File:Yangon MEDEVAC.png|thumb|300px|International SOS medical team evacuated an injured patient from remote area of Myanmar to capital Yangon with Cessna Caravan]]
In 2018, International SOS partnered with Al Rushaid to form a joint venture, providing medical services tailored to the construction, infrastructure and entertainment industries, while also providing services to the Saudi government.<ref>{{cite web |title=Driving Healthcare Transformation: International SOS's Role in Saudi Vision 2030 |url=https://alriyadhdaily.com/article/03850174ccfd41dbbaffdb6194d3bb96 |date=March 13, 2024}}</ref>
In 2019, it took full responsibility of the services it was previously providing as part of the Control Risks joint venture, to provide its consolidated Security Services suite to clients.
In 2020, during the COVID-19 pandemic, it rapidly expanded its TeleConsultation services, part of its TeleHealth services, to over 30 countries. International SOS partnered with the International Chamber of Commerce in that same year to launch ICC AOKpass, an app for digital verification of COVID-19 compliance status.<ref>{{cite web |title=ICC and International SOS launch app for digital verification of COVID-19 compliance status |url=https://iccwbo.org/news-publications/news/secure-digital-verification-of-covid-19-compliance-status-launched-by-icc-international-sos/ |date=May 6, 2020}}</ref>
In December 2022, the firm signed a Memorandum of Understanding with the Ministry of Foreign Affairs and International Cooperation of the United Arab Emirates to strengthen cooperation and partnership in providing health care services to UAE nationals abroad.<ref>{{cite web |title=Ministry of Foreign Affairs and International Cooperation signs MoU with International SOS |url=https://www.wam.ae/en/article/hszrg5tr-ministry-foreign-affairs-and-international |date=December 28, 2022}}</ref>
In 2024, International SOS partnered with Ontic, a software firm, to co-develop security-based software that supports remote employee safety and workforce risk management.<ref>{{cite web |last1=Cuenca |first1=Oliver |title=International SOS teams up with software firm Ontic |url=https://www.itij.com/latest/news/international-sos-teams-software-firm-ontic |publisher=International Travel & Health Insurance Journal |date=September 24, 2024}}</ref>
In 2025, International SOS partnered with SAF Aerogroup to jointly provide on-demand aeromedical services, including medical evacuation, disaster relief, crisis response, and humanitarian support internationally.<ref>{{cite web |title=International SOS and SAF Aerogroup Announce Strategic Alliance to Deliver Seamless Aerial Medical Evacuation Services |url=https://www.pharmiweb.com/press-release/2025-09-16/international-sos-and-saf-aerogroup-announce-strategic-alliance-to-deliver-seamless-aerial-medical-e |publisher=Pharmiweb |format=Press release |date=September 16, 2025}}</ref>
===Major assistance=== International SOS has provided medical advice, assistance, and travel safety services during and after a number of major incidents.<ref name=":2">{{Cite news|url=https://www.wsj.com/articles/SB10001424052748704425804576219850759659100|title=International SOS Uses Its Global Reach|last=Veach|first=Emily|date=2011-03-28|newspaper=Wall Street Journal|issn=0099-9660|access-date=2016-07-19}}</ref> These include the COVID-19 pandemic,<ref>{{cite web |title=The New Era of Quarantine: A Muddled set of Travel Rules |work=Financial Times |date=2 June 2020 |url=https://www.ft.com/content/4d0c04a6-ab12-4e2e-bdc3-2af5fa4e12d7 |publisher=Financial Times |last1=Smyth |first1=Jamie |last2=Clark |first2=Pilita |last3=Powley |first3=Tanya |last4=Weinland |first4=Don }}</ref> the Jakarta unrest,<ref name=":2" /> the Mumbai terrorist attacks by helping those directly impacted by the event,<ref>{{Cite web|url=https://www.ft.com/content/1e79c6f6-cca4-11dd-acbd-000077b07658|title=Executives seek five-star security - FT.com|access-date=2016-07-19}}</ref> and the Yemen crisis.<ref>BBC News (2015) International SOS Regional Security Director Julian Moro on BBC World News. Available at: https://www.internationalsos.com/newsroom/news-releases/international-sos-regional-security-director-julian-moro-on-bbc-world-news-apr-16-2015 {{Webarchive|url=https://web.archive.org/web/20160918164643/https://www.internationalsos.com/newsroom/news-releases/international-sos-regional-security-director-julian-moro-on-bbc-world-news-apr-16-2015 |date=2016-09-18 }} (Accessed: 28 July 2015)</ref>
It has provided service during disease crises, including the provided medical assistance during the global COVID-19 pandemic, the 2003 SARS outbreak,<ref>{{cite journal | pmc = 3323337 | pmid=15338533 | doi=10.3201/eid1007.030608 | volume=10 | title=Transporting patient with suspected SARS | year=2004 | journal=Emerging Infect. Dis. | pages=1325–6 | last1 = Tsai | first1 = SH | last2 = Tsang | first2 = CM | last3 = Wu | first3 = HR | last4 = Lu | first4 = LH | last5 = Pai | first5 = YC | last6 = Olsen | first6 = M | last7 = Chiu | first7 = WT| issue=7 }}</ref> the Ebola outbreak in West Africa,<ref>Downey, S. (2014) Ebola & Business Travel: What You Need to Know. Available at: http://blog.gbta.org/2014/10/09/ebola-business-travel-what-you-need-to-know/ {{Webarchive|url=https://web.archive.org/web/20150728005053/http://blog.gbta.org/2014/10/09/ebola-business-travel-what-you-need-to-know/ |date=2015-07-28 }} (Accessed: 28 July 2015)</ref><ref>{{Cite web|url=https://fortune.com/2014/10/30/arcelormittal-business-liberia-ebola-outbreak/|title=Business in the time of Ebola|website=Fortune|language=en|access-date=2020-01-15}}</ref><ref>RM Professional (2015) Getting Disasters Right. Available at: https://www.internationalsos.com/~/media/corporate/files/documents/coverage/rmpsum2015pp26_29.pdf {{Webarchive|url=https://web.archive.org/web/20160918154311/https://www.internationalsos.com/~/media/corporate/files/documents/coverage/rmpsum2015pp26_29.pdf |date=2016-09-18 }} (Accessed: 28 July 2015)</ref> and the escalation of the 2016 Zika virus.<ref>{{cite web |title=Zika concerns for travelers to Rio Olympics |website=CNN |url=https://www.cnn.com/videos/tv/2016/02/01/exp-dr-robert-quigley-international-sos-discusses-the-zika-virus.cnn |date=February 1, 2016}}</ref> It also provided assistance to victims of the 2002 Bali terrorist bombing<ref>{{Cite journal |last=Nishimoto |first=Erika |date=December 2002 |title=International SOS Mass Casualty Evacuation - Bali 12 Oct 2002 |url=https://www.cambridge.org/core/journals/prehospital-and-disaster-medicine/article/international-sos-mass-casualty-evacuation-bali-12-oct-2002/A4FB84CE0A04FFFCEBD7B9B2C583314B |journal=Prehospital and Disaster Medicine |language=en |volume=17 |issue=S2 |pages=S21–S22 |doi=10.1017/S1049023X00009419 |issn=1049-023X}}</ref> and the 2019 Sri Lankan bomb attacks.<ref>{{cite web |title=International SOS advises corporates against travelling to Sri Lanka |url=https://travel.economictimes.indiatimes.com/news/tourism/corporate/international-sos-advises-corporates-against-travelling-to-sri-lanka/93204828 |date=July 29, 2022}}</ref>
It has dealt with major natural disasters such as the 2004 Boxing Day Tsunami, the 2004 Indian Ocean earthquake, the 2005 Hurricane Wilma,<ref>{{Cite news|url=https://news.bbc.co.uk/2/hi/uk_news/4374106.stm|title=Britons stranded after Wilma hits|date=2005-10-25|access-date=2020-01-15|language=en-GB}}</ref> the 2010 Haiti earthquake,<ref>{{Cite news|url=https://www.nytimes.com/2010/01/19/business/19road.html|title=For Travelers in Danger, Someone to Swoop In|last=Sharkey|first=Joe|date=2010-01-18|work=The New York Times|access-date=2020-01-15|language=en-US|issn=0362-4331}}</ref> the 2011 Tōhoku earthquake and tsunami,<ref>{{Cite news|url=https://www.wsj.com/articles/SB10001424052748704360404576206554285721120|title=Foreign Companies Step Up Evacuation Efforts|last1=Carey|first1=Susan|date=2011-03-18|last2=Burton|first2=Thomas M.|newspaper=Wall Street Journal|issn=0099-9660|last3=Maxwell|first3=Kenneth|access-date=2016-07-19}}</ref> the 2014 Cyclone Pam in Vanuatu,<ref name="ft150416">{{cite news | url=https://www.ft.com/content/63d64514-ddf8-11e4-9d29-00144feab7de | title=The healthcare company that is on constant alert | work=Financial Times | date=16 April 2015 | access-date=10 May 2015}}</ref> the Sabah earthquake in Malaysia,<ref>{{Cite web|url=https://www.straitstimes.com/singapore/sabah-quake-more-bodies-recovered-and-identification-process-still-going-on-says-moe|title=Sabah quake: More bodies recovered and identification process still going on, says MOE|last=migration|date=2015-06-06|website=The Straits Times|language=en|access-date=2020-01-15}}</ref> the 2023 Typhoon Mawar in Guam,<ref>{{cite web |title=TRICARE Waives Primary Care Manager Referrals for Guam and Northern Mariana Islands due to Typhoon Mawar |url=https://www.health.mil/News/Articles/2023/06/07/Media-Advisory-Typhoon-Mawar?type=Articles&page=8 |date=June 7, 2023}}</ref> and offered security advice on 2024's Hurricane Milton<ref>{{cite web |last1=Jacobo |first1=Julia |title=Hurricane Milton: Why Tampa Bay is especially vulnerable to storm surge |url=https://abcnews.go.com/US/hurricane-milton-tampa-bay-vulnerable-storm-surge/story?id=114593072 |publisher=ABC News |date=October 8, 2024}}</ref> and 2025's Hurricane Melissa.<ref>{{cite web |last1=Daniels |first1=Joe |last2=Bryan |first2=Kenza |title=Hurricane Melissa sweeps into Cuba after ravaging Jamaica |url=https://www.ft.com/content/df4361f0-55ff-47a3-b5e1-b62796803d06 |publisher=Financial Times |date=October 28, 2025}}</ref>
The firm has also provided services to major sporting events such as the Summer Olympic Games in 2000, 2004, 2008, and 2012, and the 2010 Asian Games.<ref>International SOS signs agreement with PICC (2010) Available at: http://www.imtj.co.uk/resources/press-releases/directory/?entryid134=283517&p=8{{Dead link|date=January 2020 |bot=InternetArchiveBot |fix-attempted=yes }} (Accessed: 28 July 2015)</ref>
In 2006, International SOS's medical transports became the first direct flights between mainland China and Taiwan to be flown since 1949.<ref>{{Cite web|url=https://www.telegraph.co.uk/news/health/expat-health/4201760/Assistance-firm-makes-history-with-Taiwan-airlifts.html|title=Assistance firm makes history with Taiwan airlifts|date=19 October 2006 |access-date=2016-08-23}}</ref>
In 2021, International SOS coordinated a multiple patient COVID-19 evacuation from La Réunion Island to Paris.<ref>{{cite web |title=World's First Multiple Patient COVID-19 Intensive Care Evacuation Coordinated by International SOS |website=Associated Press News |url=https://apnews.com/d1915058ab794367afd7bbac00ac52e7 |date=March 10, 2021}}</ref>
In 2023, the company participated in providing support for multiple security escalations, including those during elections in Nigeria<ref>{{Cite web | title=Nigeria elections: ensuring business continuity | url=https://my.internationalsos.com/LP=8885 | archive-url=https://web.archive.org/web/20220519134658/https://my.internationalsos.com/LP=8885 | access-date=2026-01-14 | archive-date=2022-05-19}}</ref> and Turkey,<ref>{{Cite web | title=[Webinar Registration] Turkey Elections: What's on the Horizon? | url=https://my.internationalsos.com/Turkey_Elections_2023 | archive-url=https://web.archive.org/web/20230330081325/https://my.internationalsos.com/Turkey_Elections_2023 | access-date=2026-01-14 | archive-date=2023-03-30}}</ref> a coup in Niger,<ref>{{cite web | title=Niger 2023 Coup | url=https://www.internationalsos.com/case-studies/niger-2023-coup }}</ref> conflicts in Sudan<ref>{{cite web |last1=Sankar |first1=Anjana |title=Dubai company evacuates hundreds from Sudan to Jeddah on speed boats and ferries |url=https://www.thenationalnews.com/uae/2023/05/03/dubai-company-evacuates-hundreds-from-sudan-to-jeddah-on-speed-boats-and-ferries/ |website=The National |date=May 3, 2023}}</ref> and the Israeli-Gaza crisis.<ref>{{cite web |last1=Sankar |first1=Anjana |title=Private security firms helping evacuate people trapped in Gaza |url=https://www.thenationalnews.com/mena/2023/11/09/private-security-firms-helping-evacuate-people-trapped-in-gaza/ |website=The National |date=November 9, 2023}}</ref>
In 2024, International SOS provided security advice and support during the Israel-Lebanon hostilities.<ref name="IsraelLebanon">{{cite web |title=Anchored in adversity: building resilient organisations in volatile times |date=14 April 2025 |url=https://www.raconteur.net/global-business/anchored-in-adversity-building-resilient-organisations-in-volatile-times}}</ref>
In 2025, International SOS delivered evacuation assistance and continued to supply security advice to entities during the Twelve-Day War.<ref>{{cite web |last1=Cornish |first1=Chloe |last2=Armstrong |first2=Ashley |title=Gulf companies prepare contingency plans amid fears of conflict spillover |url=https://www.ft.com/content/dbbfea1d-a4d6-4971-b948-b940584129e5 |publisher=Financial Times |date=June 19, 2025}}</ref> Additionally, the company provided similar services in regards to travel safety during the 2025 European and Mediterranean wildfires.<ref>{{cite web |last1=Cobham |first1=Tara |title=Mapped: Holiday hotspots most at risk from wildfires revealed as blazes sweep Europe |url=https://www.independent.co.uk/weather/wildfires-europe-map-uk-weather-bank-holiday-weekend-2025-b2812909.html |publisher=The Independent |date=August 23, 2025}}</ref>
===International SOS Foundation=== The International SOS Foundation launched in March 2012 with a grant from International SOS as a registered charity that is a fully independent and non-profit organisation.<ref>{{Cite web|url=https://www.internationalsosfoundation.org/|title=international sos foundation|website=internationalsosfoundation.org|access-date=2016-07-19}}</ref>
The Foundation has the goal of improving the safety, security, health and welfare of people working abroad or on remote assignments through the study, understanding and mitigation of potential risks. It has published, and acts as a repository for, a number of academic papers, articles and advisory notes on these topics.<ref>{{Cite web|url=https://www.internationalsosfoundation.org/resources|title=Menu|website=internationalsosfoundation.org|access-date=2016-07-19}}</ref>
In 2016, the Foundation introduced the Duty of Care Awards to recognise organisations and individuals who have made a significant contribution to protecting their staff as they travel and work overseas.<ref>{{Cite press release|url=http://www.businesswire.com/news/home/20160215005226/en/Global-Duty-Care-Awards-International-SOS-Foundation|title=Global Duty of Care Awards, International SOS Foundation Call for Nominations {{!}} Business Wire|website=businesswire.com|date=15 February 2016 |access-date=2016-07-19}}</ref>
In 2017, the Duty of Care Summit was launched, bringing together industry leaders to share best practices in the safety and security of the mobile and remote workforce; this event took place on the day of the Duty of Care Awards.
== Recognition == {| class="wikitable mw-collapsible" |+ class="nowrap" | List of recognition |- ! Year ! scope="col" | Recognition ! scope="col" | Sources |- ! scope="row" | 2012 |The publication '[https://www.internationalsos.com/~/media/corporate/files/documents/duty-of-care-legal-summary.pdf?la=en Duty of Care Benchmarking Study] {{Webarchive|url=https://web.archive.org/web/20150420214639/https://www.internationalsos.com/~/media/corporate/files/documents/duty-of-care-legal-summary.pdf?la=en |date=2015-04-20 }}' won 'Best Research Study of the Year' EMMA. || <ref>{{Cite press release|url=https://www.prnewswire.com/news-releases/international-sos-wins-emma-award-for-thought-leadership-170482566.html|title=International SOS Wins EMMA Award for Thought Leadership|last=SOS|first=International|website=prnewswire.com|access-date=2016-07-19}}</ref> |- ! scope="row" | 2015 | TravelTracker 6.0 won the Business Travel Awards 'Best Specialist Business Travel Product/Provider; the firm won Best Specialist Business Travel Product/Provider award - Business Travel Awards. || <ref>{{Cite web|url=http://buyingbusinesstravel.com/news/2023665-business-travel-awards-2015-winners|title=Business Travel Awards 2015: the winners {{!}} Buying Business Travel|website=buyingbusinesstravel.com|date=20 January 2015 |access-date=2016-07-19}}</ref><ref>Winners 2015 | Business Travel Awards 2015 (no date) Available at: http://www.businesstravelawards.com/winners-2015.asp {{Webarchive|url=https://web.archive.org/web/20151214213106/http://www.businesstravelawards.com/winners-2015.asp |date=2015-12-14 }} (Accessed: 29 July 2015)</ref> |- ! scope="row" | 2016 | International SOS and Control Risks received the Individual Alliance Excellence Award from the Association of Strategic Alliance Professionals. || <ref>{{Cite web|url=http://www.strategic-alliances.org/blogpost/1143942/240643/Recognizing-Great-Behavior--Winners-of-2016-ASAP-Alliance-Excellence-Awards-Receive-Honors-and-Accolades-for-Innovative-Problem-Solving-at-ASAP-Global-Alliance-Summit|title='Recognizing Great Behavior': Winners of 2016 ASAP Alliance Excellence Awards Receive Honors and Accolades for Innovative Problem-Solving at ASAP Global Alliance Summit - Association of Strategic Alliance Professionals|website=strategic-alliances.org|access-date=2016-07-19|archive-date=2016-08-17|archive-url=https://web.archive.org/web/20160817165804/http://www.strategic-alliances.org/blogpost/1143942/240643/Recognizing-Great-Behavior--Winners-of-2016-ASAP-Alliance-Excellence-Awards-Receive-Honors-and-Accolades-for-Innovative-Problem-Solving-at-ASAP-Global-Alliance-Summit|url-status=dead}}</ref> |- ! scope="row" | 2017 | Risk Management Product of the Year, CIR Risk Management Awards for TravelTracker and Incident Management Services, International Healthcare and Risk Management Provider of the Year, FEM EMMA EMEA Award, and winner in four categories at the Americas EMMAs: Best Use of Data Analytics within Global Mobility, Most Innovative Use of Technology in Global Mobility - Assignee Management, International Healthcare and Risk Management Provider of the Year and Thought Leadership – Best Survey or Research Study of the Year. || <ref>{{Cite web|url=https://www.cirmagazine.com/riskmanagementawards/|title=Risk Management Awards|website=www.cirmagazine.com|access-date=2020-01-15}}</ref><ref>{{Cite web|url=https://www.forum-expat-management.com/users/10919-forum-for-expatriate-management/posts/22545-meet-the-winners-of-the-fem-emea-emmas|title=Meet the Winners of the 2017 FEM EMEA EMMAs!|last=Management|first=The Forum for Expatriate|date=2017-11-13|website=The Forum for Expatriate Management|language=en|access-date=2020-01-15}}</ref><ref>{{Cite web|url=https://americas.forum-expat-management.com/live/en/page-not-found|title=FEM AMERICAS 2020 - Page not found|last=Ltd|first=DVV Media HR Group|website=americas.forum-expat-management.com|language=en|access-date=2020-01-15}}{{Dead link|date=March 2024 |bot=InternetArchiveBot |fix-attempted=yes }}</ref> |- ! scope="row" | 2018 | International SOS Assistance UK LTD. Recognised as an investor in people, ISOA VANGUARD Award for Initiatives in post-conflict environments, Global Certification to ISO 9001 2015 Quality Management System, FEM APAC EMMA's AWARD. International SOS appointed as Fortune Global Forum's Preferred Medical Partner. || <ref>{{cite web |title=Meet the Winners of the 2018 FEM Americas EMMAs |date=29 May 2018 |url=https://www.forum-expat-management.com/channels/1782-fem-past-events/posts/33642-meet-the-winners-of-the-2018-fem-americas-emmas |publisher=Forum Expatiate Management}}</ref><ref>{{cite web |title=Fortune Global Forum 2018 |url=https://fortuneconferences.com/conferences/global-forum-2018/ |publisher=Fortune Conferences}}</ref> |- ! scope="row" |2019 | International SOS 'Event Support' won Best Specialist Business Travel Service. MedAire named Security Information Provider of Choice by top airlines. International SOS received the ISOA Vanguard Award for initiatives in post-conflict environment, awarded ISO 27001 Certification for Best Practice in Information Security Management, CIR Risk Management Award for Event Support. International SOS recognised as the International Healthcare & Risk Management Provider of The Year at the 2019 FEM APAC EMMAS. International SOS – Johannesburg, Angola, Nigeria and Ghana awarded The Prestigious Top Employer Africa Certification. || <ref>{{cite web |title=Business Travel Awards 2019: Winners revealed |date=22 January 2019 |url=https://www.businesstravelnewseurope.com/Accommodation/Business-Travel-Awards-2019-Winners-revealed |publisher=Business Travel News Europe}}</ref><ref>{{cite web |title=Airlines, members in AACO, select MedAire to support their quest in maintaining the highest safety and security standards |work=AACO: Arab Air Carriers Organization - الإتحاد العربي للنقل الجوي |url=https://aaco.org/media-center/press-releases/airlines-members-in-aaco-select-medaire-to-support-their-quest-in-maintaining-the-highest-safety-and-security-standards |publisher=AACO |date=February 18, 2019}}</ref><ref>{{cite web |title=Vanguard Awards |date=12 June 2019 |url=https://events.stability-operations.org/2019/06/12/2019-isoa-achievement-awards-dinner/ |publisher=International Stability Awards}}</ref><ref>{{cite web |title=Meet FEM's fabulous 2019 APAC EMMAs winners |date=6 September 2019 |url=https://www.forum-expat-management.com/users/10919-forum-for-expatriate-management/posts/53155-meet-fem-s-fabulous-2019-apac-emmas-winners |publisher=Forum Expatriation Management}}</ref><ref>{{cite web |title=INTERNATIONALSOS.COM Energy, Healthcare, Mining |url=https://www.top-employers.com/en-GB/companyprofiles/za/internationalsos.com/ |publisher=TopEmployers |access-date=2020-09-16 |archive-date=2020-09-17 |archive-url=https://web.archive.org/web/20200917004806/https://www.top-employers.com/en-GB/companyprofiles/za/internationalsos.com/ |url-status=dead }}</ref> |- ! scope="row" | 2020 | International SOS recognised as a Top Employer in the UK for 2020. || <ref>{{cite web |title=International SOS |url=https://www.top-employers.com/en-GB/companyprofiles/gb/international-sos/ |publisher=TopEmployers |access-date=2020-09-16 |archive-date=2021-08-29 |archive-url=https://web.archive.org/web/20210829025155/https://www.top-employers.com/en-GB/companyprofiles/gb/international-sos/ |url-status=dead }}</ref> |- ! scope="row" | 2020 | International SOS was recognised by the American Chamber of Commerce in Thailand for its corporate social responsibility efforts in the country. || <ref>{{cite web |title=AMCHAM Thailand Announces Winners for CSR Excellence Awards |url=https://www.amchamthailand.com/2020/10/27/amcham-thailand-announces-winners-for-csr-excellence-awards/ |publisher=AMCHAM Thailand |date=October 27, 2020}}</ref> |- ! scope="row" | 2022 | International SOS was awarded the Best Practice Award by the BSI Group for its contribution to the development of ISO 31030 - Travel Risk Management Guidance for Organisations.|| <ref>{{cite web |title=BSI Standards Awards 2022 Winners |url=https://www.bsigroup.com/globalassets/documents/about-bsi/awards/bsi-standards-awards-2022-winners-announcement.pdf |publisher=BSI Group |date=2022}}</ref> |- ! scope="row" | 2023 |International SOS was awarded a bronze medal in the "best use of audio" category for its podcast at the Digital Impact Awards.|| <ref>{{cite web |last1=Pardon |first1=Rebecca |title=Digital Impact Awards 2023 Winners Revealed |url=https://www.communicatemagazine.com/news/2023/digital-impact-awards-2023-winners-revealed/ |publisher=Communicate Magazine |date=October 18, 2023}}</ref> |- ! scope="row" | 2024 | International SOS ranked among the winners of the 2025 Training APEX Awards.|| <ref>{{cite web |last1=Freifeld |first1=Lori |title=Training magazine Announces Its 2025 Training APEX Awards Winners |url=https://trainingmag.com/training-magazine-announces-its-2025-training-apex-awards-winners/ |publisher=Training Magazine |date=November 22, 2024}}</ref> |- ! scope="row" | 2025 | International SOS was named as a finalist for Business Travel Partner of the Year - Duty of Care Provider by Business Travel Awards Europe.|| <ref>{{cite web |title=Business Travel Awards Europe 2025 |url=https://www.businesstravelnewseurope.com/Business-Travel-Awards-Europe/2025/The-Finalists |publisher=Business Travel News Europe |date=2025}}</ref> |- ! scope="row" | 2025 | International SOS was ranked among the Top Employers of 2025 in the United Kingdom by the Top Employer Institute.|| <ref>{{cite web |title=International SOS - Top Empolyers Institute |url=https://www.top-employers.com/employer/international-sos/ |publisher=Top Employers Institute |access-date=9 December 2025 |date=2025}}</ref> |}
==See also== * International healthcare accreditation
==References== {{Reflist|2}}
Category:Multinational health care companies Category:Rescue aviation