{{Infobox person | name = Helen Hanks | birth_date = 15 January 1886 | birth_place = Woolwich Arsenal, Kent, England | death_date = 16 July 1949 aged 63 years | death_place = London, England | burial_place = Plumstead Cemetery, London Borough of Greenwich | occupation = Nurse | honours = Associate Royal Red Cross Medal (ARRC) }}
'''Helen Hanks''' ARRC (15 January 1886 - 16 July 1949) was a British nurse and hospital matron at St. George's Hospital in London from 1910 until retirement in 1947.
== Early life == Helen Hanks was born in Plumstead, Kent on 15 January 1886.<ref>Birth Certificate - GRO Ref: Year: 1886, Qtr: Mar, District: WOOLWICH, Vol 01D, Page 1275</ref> She was the second of seven children born to Henry John and Esther Hanks (née Martin). She attended Plumstead High Street School, leaving aged 13, in July 1899 having achieved Standard VI level.<ref>London, England, School Admissions and Discharges, 1840-1911 - School Board for London - Plumstead High Street School. Page 20</ref> In the 1901 census aged 15, Hanks is recorded living away from her family in domestic servitude at a property in Plumstead, near to her family home.<ref>Census England & Wales 1901 – RG13; Piece: 572; Folio: 49; Page: 11</ref>
== Early nursing career == In 1910, Hanks enrolled as a probationer nurse at St. George's Hospital,<ref name=":0">{{Cite journal |title=Nursing Echoes |journal=The British Journal of Nursing |issue=February 1947 |pages=17}}</ref> Hyde Park Corner, London, where she completed her training in 1913<ref>Register of Nurses for 1931. Page 725</ref> and continued to work there for the entirety of her nursing career.
During WWI, Hanks was dedicated to the care of injured military personnel sometimes writing difficult letters to the families of the victims.<ref>{{Cite book |last=Alan Beyerchen & Emre Sencer |title=Expeditionary Forces in the First World War |publisher=Palgrave Macmillan |year=2019 |isbn=978-3-030-25030-0 |publication-date=2019 |pages=62}}</ref> In recognition of her contributions and by this time promoted to Ward Sister, she was awarded in 1919 the Royal Red Cross medal, second class – ARRC.<ref name=":1">Royal Red Cross Award (ARRC) WO145 Index Record</ref>
== Later nursing career == Hanks' nursing career progressed at St. George's from Nurse to Ward Sister, Night Superintendent, Sister Tutor, and finally Matron, a post that she held from 1930 until her retirement in 1947.<ref name=":2">{{Cite news |date=6 Aug 1949 |title=Personal and Professional Losses |work=Nursing Times |pages=635}}</ref>
As Matron, Hanks occasionally met Prince George, Duke of Kent who was president of the hospital. As a sign of the esteem in which she was held, she was invited to attend a reception at St James's Palace for Princess Marina of Greece on the eve of her wedding to the Duke, on 29 November 1934.
During WWII, Hanks again helped to care for injured military personnel and civilians, victims of bombing in London. On 18 June 1944 the Guards' Chapel at Wellington Barracks, was largely destroyed by a V-1 flying bomb and Hanks cared for those injured.<ref>{{Cite book |last=Gore |first=Jan |title=Send More Shrouds - The V1 Attack on the Guards' Chapel, 1944 |publisher=Pen & Sword Military |year=2017 |isbn=978-1-47385-147-4 |edition=1st |pages=53, 77}}</ref> In 1947, shortly before her retirement, she unveiled a memorial plaque at the hospital dedicated to the hospital staff who died in the war.<ref>{{Cite news |date=2 May 1947 |title=Memorial Plaque To Hospital Staff |work=Chelsea News and General Advertiser}}</ref>
== Retirement and death == Hanks retired from St. George's Hospital in the Spring of 1947,<ref name=":0" /><ref>{{Cite news |date=4 Feb 1947 |title=MISS HELEN HANKS |work=The Times}}</ref><ref>{{Cite news |date=2 May 1947 |title=Hospital Matron Retiring |work=Chelsea News and General Advertiser}}</ref> and moved to a flat in Mayfair less than half a mile away from the hospital. Muriel Powell succeeded her as the matron. thumb|Helen Hanks with her niece c.1945
Only two years after her retirement, on 16 July 1949, she died in the hospital following a chronic and painful illness.<ref>Death Certificate - GRO Ref: Year: 1949, Qtr: Sep, District: CITY OF WESTMINSTER, Vol 05C, Page 287</ref> A memorial service was held at the hospital on 21 July 1949,<ref name=":2" /> and later a library was created at the hospital, named The Helen Hanks Library.
Hanks is buried with her parents and three of her siblings in Plumstead Cemetery in south east London.<ref>Register of Burials in the Burial Ground of the Metropolitan Borough of Woolwich, Plumstead Cemetery, in the County of London in the Year One Thousand Nine Hundred and Forty Nine. Page 288, Entry 359</ref>
== Honours and awards == Hanks was awarded the Royal Red Cross medal, second class – ARRC,<ref name=":1" /> announced on 31 July 1919 in the 4th Supplement to the London Gazette.<ref>{{Cite journal |date=31 July 1919 |title=Awarded the Royal Bed Cross, 2nd Class |journal=Fourth Supplement to the London Gazette |issue=31482 |pages=9825}}</ref>
== Life and legacy == Hanks never married. She dedicated her life to St. George's hospital where she was highly regarded for her work.<ref name=":2" /> Contemporary accounts suggest that whilst she was shy, she was a firm and an occasionally intimidating leader, whom nurses held in high regard. However, it is clear that she had great passion for her profession, caring deeply about nurses' training and development, offering them sage advice. She advised one recruit that she "must do everything for love, it must come from the heart".<ref name=":3">{{Cite book |last=McCubbin |first=Carol |title=Nurses' Voices - Memories of Nursing at St. George's Hospital London 1930 - 1990 |publisher=Faculty of Health and Social Care Sciences - Kingston University and St. George's, University of London. |year=2010 |isbn=978-0-9558329-6-3}}</ref>
Hanks was known for her occasional eccentricity, living in the hospital building with her two Pekingese dogs, which accompanied her to her office. She was a spiritual person having great faith, including a conviction that the hospital would be safe from bombing during WWII.<ref>{{Cite journal |last=UK Association for the History of Nursing |title=The St George's nursing collection |url=https://bulletin.ukahn.org/the-st-georges-nursing-collection/ |journal=The UKAHN Bulletin |issue=2049–9744}}</ref><ref name=":3" /> She regarded Hyde Park as the hospital's garden and it was said that people would hold up the traffic for her to cross between the two.<ref>These points have been passed down from recollections of close family members who knew Helen Hanks</ref>
Hanks became a nurse at the beginning of great transformation in the profession; from before WWI, through WWII and just up to the establishment of the National Health Service in 1948. As Matron, she would have led a large staff, supported nurses' recruitment, training and development laying down strategic direction, rules and procedures for the profession. Helen led modernisation and development of her profession, helping to making it fit for a new era under the NHS.
== References == <references />
{{DEFAULTSORT:Hanks, Helen}} Category:1886 births Category:1949 deaths Category:20th-century British nurses Category:British women nurses Category:Associate members of the Royal Red Cross