{{Infobox company | name = DriveSavers, Inc. | logo = DriveSaversLogo.png | type = Private | industry = Data Recovery<ref>{{Cite web|title=Does Missing Florida Teens' iPhone Hold Critical Clues?|url=https://www.nbcnews.com/news/us-news/families-cling-hope-iphone-holds-clues-florida-teens-loss-sea-n564296|access-date=2022-01-25|website=NBC News|language=en}}</ref>

| founded = 1985 | founder = Jay Hagan, Scott Gaidano | hq_location_city = Novato, California | key_people = Alex Hagan, CEO<br>Scott Moyer, President<br>Jay Hagan, Chairman | revenue = | website = [https://drivesaversdatarecovery.com/ drivesaversdatarecovery.com] }} '''DriveSavers, Inc.''' is a computer hardware data recovery company located in Novato, California.<ref name="PC World">{{cite web|url=https://www.pcworld.com/article/2040662/smash-smartphone-throw-it-in-the-ocean-hope-drivesavers-doesn-t-get-it-.html|title=Smash smartphone. Throw it in the ocean. Hope DriveSavers doesn’t get it.|author=Alex Wawro|publisher= PC World|date=June 5, 2013|accessdate=September 16, 2013}}</ref><ref name=Wired>{{cite web|url=https://www.wired.com/gadgetlab/2012/08/mat-honan-data-recovery/all/|title=Mat Honan: How I Resurrected My Digital Life After an Epic Hacking|date=August 17, 2012|publisher=Wired|accessdate=September 16, 2013|author=Mat Honan}}</ref><ref>{{Cite news|last=Honan|first=Mat|title=How DriveSavers Got My Data Back|language=en-US|work=Wired|url=https://www.wired.com/2012/08/how-drivesavers-got-my-data-back/|access-date=2022-01-25|issn=1059-1028}}</ref> It was founded by former CEO Jay Hagan and former company President Scott Gaidano in 1985.<ref name=Time/><ref name="San Francisco Business Journal">{{cite web|url=https://www.bizjournals.com/sanfrancisco/stories/2008/09/01/smallb1.html?page=all|title=Saving the day by saving data|publisher=San Francisco Business Journal|date=August 31, 2008|accessdate=September 16, 2013|author=Tony C. Yang}}</ref><ref name="San Francisco Business Journal2">{{cite web|url=https://www.bizjournals.com/sanfrancisco/stories/2000/04/10/smallb1.html?page=all|title=Cyber-saviors|publisher=San Francisco Business Journal|date=April 9, 2000|author=Christine Kilpatrick|accessdate=September 16, 2013}}</ref> ==History== In 1985, former Jasmine Technologies executives Jay Hagan and Scott Gaidano founded DriveSavers, operating from Gaidano’s condo with $1,400.<ref name="San Francisco Business Journal"/><ref name=Time/><ref name="San Francisco Business Journal2"/><ref name=MacWorld>{{cite web|url=https://www.macworld.com/article/1135297/drivesavers.html|title=Profile: DriveSavers stays true to data-recovery roots|publisher=MacWorld|author=Rik Myslewski|date=August 29, 2008|accessdate=September 16, 2013}}</ref> DriveSavers originally offered both hard drive repair and data recovery services, but the company dropped its drive repair services within its first eight months.<ref name="San Francisco Business Journal2"/>

In 1992, DriveSavers signed an agreement with SuperMac Technology to assume technical support and warranty obligations for SuperMac Mass Storage Products.<ref name="Tidbits">{{cite web|url=https://tidbits.com/article/2937|title=SuperMac & DriveSavers|author=Mark H. Anbinder|publisher=TidBITS|date=September 14, 1992|accessdate=September 16, 2013}}</ref>

The company merged with Data Recovery Disk Repair in 1994 and retained the DriveSavers name.<ref name="San Francisco Business Journal" /> In 2008, DriveSavers invested two million dollars to build a series of five ISO-certified cleanrooms to disassemble and rebuild damaged hard drives.<ref name="PC Magazine" /><ref name="PC World" /><ref name="San Francisco Business Journal" /><ref name="MacWorld" />

From 2004-2009, the company grew from 35 to 85 employees.<ref name="Fortune">{{cite web|url=https://money.cnn.com/2009/10/20/smallbusiness/cutting_edge_hard_drive_backup.fsb/index.htm|archive-url=https://web.archive.org/web/20091022032330/http://money.cnn.com/2009/10/20/smallbusiness/cutting_edge_hard_drive_backup.fsb/index.htm|url-status=dead|archive-date=October 22, 2009|title=The tech catastrophe you're ignoring|publisher=Fortune|author=Chris Taylor|date=October 26, 2009|accessdate=September 16, 2013}}</ref>

DriveSavers also works with "the more secretive" branches of government and celebrities.<ref name="Time">{{cite web|url=http://content.time.com/time/magazine/article/0,9171,455801,00.html|date=June 3, 2003|accessdate=September 16, 2013|author=Chris Taylor|publisher=Time|title=Fried Your Drive?}}</ref><ref name="Fortune" /> In order to provide comfort and assistance to clients with a data loss situation, DriveSavers has on staff an individual "data crisis counselor."<ref>{{cite news |title=Psychologist helps victims of data loss / Some soothing words after the data wreck |last=Lazarus |first=David |publisher=SFGate |date=February 23, 2003 |url=https://www.sfgate.com/business/article/Psychologist-helps-victims-of-data-loss-Some-2632946.php |accessdate=December 7, 2018}}</ref><ref>{{cite news |title=The 'Swedish Fish Theory' Is About More Than Candy |last=Neighbor |first=Joseph |publisher=Vice Media |date=July 25, 2016 |url=https://www.vice.com/en/article/the-swedish-fish-theory-is-about-more-than-candy/ |access-date=December 7, 2018}}</ref> This counselor has had experience in working for a suicide hotline.

DriveSavers is the only recovery firm licensed with every major hard-drive manufacturer, so their work on a drive does not void the warranty.<ref name="Time" /> It can recover data from hard disk drives, solid state drives, smart phones, servers, digital camera media and iOS devices.<ref name="PC Magazine">{{cite web|url=https://www.pcmag.com/article2/0,2817,2361120,00.asp|title=Inside the DriveSavers Clean Rooms|publisher=PC Magazine|author=Neil J. Rubenking|date=March 10, 2010|accessdate=September 16, 2013}}</ref><ref name="Wired" /><ref name="PCWorld2">{{cite web|url=https://www.pcworld.com/article/194693/article.html|title=DriveSavers Adds IPad Data Recovery Service|author=David Dahlquist|accessdate=September 16, 2013|date=April 21, 2010|publisher=PCWorld}}</ref><ref name="TechHive">{{cite web|url=https://www.techhive.com/article/2009054/the-camera-from-the-bottom-of-the-lagoon.html|title=The camera from the bottom of the lagoon|publisher=TechHive|date=September 19, 2012|accessdate=September 16, 2013|author=Andy Ihnatko}}</ref><ref name="PC Magazine2">{{cite web|url=http://appscout.pcmag.com/security-spyware/275509-what-drives-can-drivesavers-save|title=What Drives Can DriveSavers Save?|author=Neil J. Rubenking|publisher=PC Magazine|date=April 11, 2008|accessdate=September 16, 2013}}</ref> The company can recover data from T2 and M1-powered Macs with embedded SSD storage.<ref>{{Cite web|last=Eckel|first=Erik|date=2021-02-16|title=DriveSavers can recover lost data from an M1-powered Mac|url=https://www.techrepublic.com/article/drivesavers-can-recover-lost-data-from-an-m1-powered-mac|access-date=2022-02-02|website=TechRepublic|archive-url=https://web.archive.org/web/20210216181210/https://www.techrepublic.com/article/drivesavers-can-recover-lost-data-from-an-m1-powered-mac/|archive-date=2021-02-16|url-status=dead|language=en-US}}</ref> Even with cloud backup, personal data loss is still possible, but can be recovered.<ref name="Wired" /> The company recovered data from old floppy disks of the deceased Star Trek creator Gene Roddenberry, potentially containing lost episodes of the franchise.<ref>{{Cite web|last=|first=|title=How Star Trek creator Gene Roddenberry’s words were freed from old floppy disks|url=https://www.pcworld.com/article/418904/star-trek-creators-lost-words-recovered-from-old-floppies.html|access-date=2022-02-01|website=PCWorld|language=en-US}}</ref>

DriveSavers is certified HIPAA-compliant, undergoes annual SOC2 Type II reviews and has encryption training certificates from GuardianEdge, PGP, PointSec and Utimaco.<ref name="PC World" /><ref name="FileSlinger">{{cite web|url=https://fileslinger.com/2009/02/27/drivesavers-answers-your-data-recovery-questions/|title=DriveSavers Answers Your Data Recovery Questions|publisher=FileSlinger|accessdate=September 16, 2013}}</ref>

==Security certifications and practices==

DriveSavers facility is made up of cleanrooms.<ref>{{Cite news|last=Honan|first=Mat|title=How DriveSavers Got My Data Back|language=en-US|work=Wired|url=https://www.wired.com/2012/08/how-drivesavers-got-my-data-back/|access-date=2022-02-02|issn=1059-1028}}</ref> The cleanrooms come in different ratings depending on the application and range from federal standards of 100,000 to 100. The rating is a measure of the number of 0.1-micron-sized airborne particulates per square meter.

DriveSavers employees have to go through background checks, because of contracts with state, and federal government agencies. The company also has to meet data-security standards that its clients do, like HIPAA certification to work with hospitals and GLBA certification to work with financial institutions.

==Awards== * Storage Visions, Visionary Company Award, 2014<ref>{{Cite news|url=https://www.businesswire.com/news/home/20140106005853/en/DriveSavers-Wins-2014-Storage-Visions-Visionary-Company|title=DriveSavers Wins 2014 Storage Visions Visionary Company Award|access-date=2018-08-09|language=en}}</ref> * Flash Memory Summit, Most Innovative Flash Memory Consumer Application Award, 2018<ref>{{Cite news|url=https://www.businesswire.com/news/home/20180809005147/en/DriveSavers-Data-Recovery-Wins-2018-Flash-Memory|title=DriveSavers Data Recovery Wins 2018 Flash Memory Summit Most Innovative Flash Memory Consumer Application Award|access-date=2018-08-09|language=en}}</ref> * Better Business Bureau, A+ rating<ref>{{Cite web |title=DriveSavers, Inc. {{!}} Better Business Bureau® Profile |url=https://www.bbb.org/us/ca/novato/profile/data-recovery/drivesavers-inc-1116-15889 |access-date=2022-03-15 |website=www.bbb.org |language=en}}</ref>

== See also == *List of data recovery companies

==References== {{reflist|2}}

==External links== * [https://drivesaversdatarecovery.com/ Official site]

Category:Computer forensics Category:Data recovery companies Category:American companies established in 1985 Category:Novato, California Category:Companies based in Marin County, California