{{Short description|Fraud management company}} {{infobox company | name = ClearSale LLC | logo = Logo_da_ClearSale.png | type = Private | founded = {{start date and age|2001}} | founder = Pedro Chiamulera | hq_location = Brazil | industry = Fraud management technology | num_employees = + 2500 | owner = Experian | website = {{URL|https://clear.sale/}} }} '''ClearSale LLC'''<ref>{{Cite web|url=http://www.clear.sale|title=eCommerce Fraud Prevention & Chargeback Protection for merchants|website=www.clear.sale|language=en|access-date=2018-07-05}}</ref> is a fraud management and chargeback protection services company that was founded in Brazil in 2001.<ref name="ClearSaleShowcase">{{Cite news|url=https://irishtechnews.ie/business-showcase-clearsale/|title=Business Showcase: ClearSale|date=2017-01-02|work=Irish Tech News|access-date=2018-04-13|language=en}}</ref> It has offices in Miami (USA) and São Paulo (Brazil), and over 1,000 employees.<ref>{{Cite web|url=https://www.bloomberg.com/research/stocks/private/snapshot.asp?privcapId=41076983|title=Terms of Service Violation|website=www.bloomberg.com|access-date=2018-07-05}}</ref><ref>{{Cite news|url=https://techcrunch.com/2016/12/17/silicon-valley-is-a-state-of-mind/|title=Silicon Valley is a state of mind|work=TechCrunch|access-date=2018-07-05|language=en-US}}</ref><ref>{{Cite web|url=https://irishtechnews.ie/business-showcase-clearsale/|title=Simon Cocking (January 2, 2017). "Business Showcase: ClearSale". Irish Tech News. Retrieved January 8, 2018.}}</ref>
Working with e-commerce firms to identify fraudulent transactions,<ref>{{Cite web|url=http://paymentsjournal.com/executive-spotlight-series-with-pedro-chiamulera-from-clearsale/|title=Executive Spotlight Series with Pedro Chiamulera from ClearSale|date=2016-05-16|work=Payments Journal|access-date=2018-04-13|language=en}}</ref> its fraud detection software combines machine learning with human interaction.<ref>{{Cite news|url=https://projetodraft.com/hoje-lider-de-mercado-clearsale-levou-8-anos-para-colocar-as-contas-no-azul/|title=Hoje líder de mercado, a ClearSale levou 8 anos para colocar as contas no azul|work=Projeto Draft|access-date=2018-07-05|language=pt-br}}</ref> The ClearSale platform tracks orders submitted to its clients' websites and sorts orders based on its determined fraud risk; a manual review process is required for denied transactions to reduce false positives.
It focuses on indicators of CNP fraud management such as chargeback losses, rejected orders, fraud, and response time. ClearSale's platform includes end-to-end fraud management and prevention.<ref>{{Cite web|url=http://techcompanynews.com/clearsale-global-pioneer-proven-leader-fraud-protection-solutions/|title=ClearSale – Global Pioneer and Proven Leader in Fraud Protection Solutions|date=2018-01-09|work=Tech Company News|access-date=2018-04-13|language=en}}</ref>
==History== ClearSale was founded in 2001 by former Olympic athlete<ref>{{Cite web|url=https://www.thepaypers.com/digital-identity-security-online-fraud/clearsale-integrates-with-zoey-for-ecommerce-fraud-protection/769663-26|title=ClearSale integrates with Zoey for ecommerce fraud protection|website=www.thepaypers.com|language=en|access-date=2018-07-05}}</ref> Pedro Chiamulera.<ref name="ClearSaleShowcase" /> In 2008, it partnered with Quova<ref>{{Cite web|url=http://www.marketwired.com/press-release/clearsale-adds-quova-to-fraud-management-platform-816516.htm|title=ClearSale Adds Quova to Fraud Management Platform|access-date=2018-07-05}}</ref> to use Quova's internet geolocation data for ClearSale's fraud detection platform.
In 2016, 3.05% of the transactions analyzed were tried for fraud.<ref>{{Cite web|url=https://www.ecommercebrasil.com.br/noticias/black-friday-tentativas-fraude-e-commerce/|title=Número de tentativas de fraude aumentaram 51% nesta Black Friday, diz ClearSale|date=2017-11-29|work=E-commerce Brazil|language=pt|access-date=2018-04-13}}</ref> In April, Rand Internet Marketing partnered with Clearsale<ref>{{Cite web|url=https://www.newswire.com/news/rand-internet-marketing-announces-partnership-with-clearsale-9940876|title=Rand Internet Marketing Announces Partnership With Clearsale|website=www.newswire.com|language=en|access-date=2018-07-05}}</ref> to make ClearSale's fraud prevention accessible to Rand's clients. That same month, ClearSale expanded with the release of its software for U.S.-based e-commerce merchants.
The company launched an integrated behavioral biometric function for its fraud-protection software in August. It analyzes customer behavior to historical user behavior to determine the legitimacy of an order.<ref>{{Cite news|url=https://www.globalbankingandfinance.com/clearsale-adds-real-time-biometric-tools-to-its-e-commerce-fraud-solution/|title=CLEARSALE ADDS REAL-TIME BIOMETRIC TOOLS TO ITS E-COMMERCE FRAUD SOLUTION|date=2016-08-17|access-date=2018-07-05|language=en-GB}}</ref><ref>{{Cite web|url=https://cardnotpresent.com/clearsale-integrates-behavioral-biometrics-to-combat-ato-aug-18-2016/|title=ClearSale Integrates Behavioral Biometrics to Combat ATO – CardNotPresent.com|website=cardnotpresent.com|language=en-US|access-date=2018-07-05|archive-url=https://web.archive.org/web/20180616204159/https://cardnotpresent.com/clearsale-integrates-behavioral-biometrics-to-combat-ato-aug-18-2016/|archive-date=2018-06-16|url-status=dead}}</ref>
Also in 2016, ClearSale released a map of fraud <ref>{{Cite web|url=http://diariodonordeste.verdesmares.com.br/suplementos/tecno/online/estudo-da-clearsale-aponta-que-tentativas-de-fraude-cairam-no-pais-1.1810090|title=Estudo da ClearSale aponta que tentativas de fraude caíram no País - Tecno - Diário do Nordeste|website=Diário do Nordeste|access-date=2018-07-05}}</ref> to identify trends in fraud attempts in Brazilian e-commerce. The behavior analyses includes the time a customer spends on the website before purchasing, as short times on the website are a potential fraud indicator, along with other variables. The software processes approved orders within seconds and orders flagged for manual review can take 24 to 48 hours.<ref>{{Cite news|url=https://www.digitalcommerce360.com/2016/09/19/shoe-e-retailer-takes-steps-improve-its-fraud-detection/|title=A shoe e-retailer takes steps to improve its fraud detection|date=2016-09-19|work=Digital Commerce 360|access-date=2018-07-05|language=en-US}}</ref>
It has released integration modules for Stripe, Zoey,<ref>{{Cite news|url=https://thecybersecurityplace.com/clearsale-enables-e-commerce-fraud-protection-with-zoey-integration/|title=ClearSale Enables E-Commerce Fraud Protection with Zoey Integration|date=2017-08-02|work=The Cyber Security Place|access-date=2018-07-05|language=en-US}}</ref><ref>{{Cite web|url=https://www.thepaypers.com/digital-identity-security-online-fraud/clearsale-integrates-with-zoey-for-ecommerce-fraud-protection/769663-26|title=ClearSale integrates with Zoey for ecommerce fraud protection|website=www.thepaypers.com|language=en|access-date=2018-07-05}}</ref> OpenCart, Volusion, Magento, BigCommerce, Shopify, PrestaShop, and WooCommerce.<ref>{{Cite news|url=http://techcompanynews.com/clearsale-global-pioneer-proven-leader-fraud-protection-solutions/|title=ClearSale - Global Pioneer and Proven Leader in Fraud Protection Solutions - Tech Company News|date=2018-01-09|work=Tech Company News|access-date=2018-07-05|language=en-US}}</ref> In October 2017, ClearSale announced the addition of fraud detection for real-time applications such as games and distance learning courses.<ref>{{Cite web|url=https://www.ecommercebrasil.com.br/noticias/clearsale-aprimora-tecnologias-para-aumentar-aprovacao-de-pedidos-em-tempo-real/|title=Clearsale aumenta aprovação de pedidos em tempo real|date=2017-10-06|work=E-commerce Brazil|access-date=2018-01-08|language=pt}}</ref> ClearSale launched its Active Market Radar and Behavior Analytics in December 2017, which includes a fraud radar score calculation for clients.<ref>{{Cite web |url=http://www.bitmag.com.br/2017/12/clearsale-apresenta-solucao-antifraude-para-fintechs/?inf_by=5a53f379671db89f6c8b4948 |title=ClearSale apresenta solução antifraude para fintechs - B!T magazine |date=2017-12-06 |website=B!T magazine |language=pt-BR |access-date=2018-07-28}}</ref>
In October 2024, Experian agreed to acquire ClearSale for $350 million, pending regulatory approval in Brazil and hoping to complete the deal by the middle of the following year.<ref>{{Cite news |url=https://www.reuters.com/markets/deals/experian-buy-brazils-clearsale-377-million-report-says-2024-10-04/ |title=Experian buys Brazilian cyber security firm ClearSale in $350 million deal |date=October 4, 2024 |publisher=Reuters}}</ref> On April 2, 2025, Experian announced that it had completed the purchase of the Brazilian firm.<ref>{{Cite web|url=https://www.londonstockexchange.com/news-article/EXPN/EXPERIAN-COMPLETES-ACQUISITION-OF-CLEARSALE/16970003|title= Experian completes acquisition of ClearSale|work=London Stock Exchange|access-date=2025-09-13|language=en}}</ref>
==References== {{reflist}}
==External links== * [https://www.thepaypers.com/interviews/philipp-bock-allpago-and-pedro-chiamulera-clearsale-are-customers-falling-prey-to-small-schemes-/764199-38 Interview with founder Pedro Chiamulera] * [https://www.gartner.com/reviews/market/online-fraud-detection-systems/vendor/clearsale/?pid=60184 Gartner Peer Insights]
Category:Software companies of Brazil Category:Software companies established in 2001 Category:Security companies of Brazil Category:Brazilian brands Category:2025 mergers and acquisitions Category:B Lab-certified corporations