List of Amazon products and services

This is a list of products and services offered by American corporation Amazon. {{TOC right}}

== Retail goods == Amazon product lines include (books, music CDs, videotapes, and software), apparel, baby products, consumer electronics, beauty products, gourmet food, groceries, health and personal care items, industrial and scientific supplies, kitchen items, jewellery and watches, lawn and garden items, musical instruments, sporting goods, tools, automotive items and toys/games. It contains 350 million products.

The company launched [https://web.archive.org/web/20010504060243/http://s1.amazon.com/exec/varzea/subst/home/home.html amazon.com Auctions], a web auction service, in March 1999. However, it failed to chip away at the large market share of the industry pioneer, eBay. Later, the company launched a fixed-price marketplace business, zShops, in September 1999, and the now defunct partnership with Sotheby's, called ''Sothebys.amazon.com'', in November. Auctions and zShops evolved into Amazon Marketplace, a service launched in November 2000 that let customers sell used books, CDs, DVDs, and other products alongside new items. {{As of|2014|10}}, Amazon Marketplace is the largest of its kind, followed by similar marketplaces from Sears, Rakuten, and Newegg. In August 2007, Amazon announced AmazonFresh, a grocery service offering perishable and nonperishable foods. Customers could have orders delivered to their homes at dawn or during a specified daytime window. Delivery was initially restricted to residents of Mercer Island, Washington, and was later expanded to several ZIP codes in Seattle proper.<ref name="fresh">Arrington, Michael (August 1, 2007). [https://techcrunch.com/2007/08/01/remember-webvan-so-does-amazon/ "Remember Webvan? So Does Amazon"] {{webarchive|url=https://web.archive.org/web/20170706170144/https://techcrunch.com/2007/08/01/remember-webvan-so-does-amazon/ |date=2017-07-06 }}. TechCrunch.</ref> AmazonFresh also operated pick-up locations in the suburbs of Bellevue and Kirkland from summer 2007 through early 2008.

In 2012, Amazon announced the launch of Vine.com for buying green products, including groceries, household items, and apparel.<ref name=miller2012>{{cite news|url=http://bits.blogs.nytimes.com/2012/09/26/amazon-starts-a-shopping-site-for-the-environmental-crowd/?smid=tw-nytimesbits&seid=auto|title=Amazon Starts a Shopping Site for the Environmental Crowd|work=The New York Times|author=Claire Cain Miller|date=September 26, 2012|access-date=October 9, 2012|url-status=live|archive-url=https://web.archive.org/web/20121001054340/http://bits.blogs.nytimes.com/2012/09/26/amazon-starts-a-shopping-site-for-the-environmental-crowd/?smid=tw-nytimesbits&seid=auto|archive-date=October 1, 2012}}</ref> It is part of Quidsi, the company that Amazon bought in 2010 that also runs the sites Diapers.com (baby), Wag.com (pets), and YoYo.com (toys).<ref name=miller2012 /> Amazon also owns other e-commerce sites like Shopbop.com, Woot.com, and Zappos.com.<ref name=miller2012 />

Amazon's Subscribe & Save program offers a discounted price on selected items (usually ones often reordered), free standard shipping on every Subscribe & Save shipment (starting from the second order), and automatic shipment of the item every two to six weeks or one to six months.<ref>{{cite web|title=Amazon.com Subscribe & Save|url=https://www.amazon.com/gp/subscribe-and-save/details/index.html|publisher=Amazon|access-date=July 21, 2011|url-status=live|archive-url=https://web.archive.org/web/20110719103314/http://www.amazon.com/gp/subscribe-and-save/details/index.html|archive-date=July 19, 2011}}</ref>

In 2013, Amazon launched its site in India, Amazon. in. It started with electronic goods.<ref>{{cite news|url=https://www.wsj.com/articles/BL-IRTB-18909|title=Amazon Launches Website in India|author=R. Jai Krishna|newspaper=The Wall Street Journal|date=June 5, 2013|access-date=September 6, 2015}}</ref> In July 2014, Amazon said it would invest $2 billion (Rs 12,000 crore) in India to expand the business after its largest Indian rival Flipkart announced $1 billion in funding.<ref>{{cite web|title=Amazon adds India to its risk factors|url=http://iprocoupons.com/amazon-adds-india-to-its-risk-factors/|date=November 3, 2014|publisher=PTI|url-status=dead|archive-url=https://web.archive.org/web/20141108084956/http://iprocoupons.com/amazon-adds-india-to-its-risk-factors/|archive-date=November 8, 2014}}</ref>

In 2014, Amazon sold 63% of all books bought online and 40% of all books sold overall.<ref>{{cite journal|title=The Fall of Facebook|date=December 2014|journal=The Atlantic|page=35}}</ref>

In 2015, a study by Survata found that 44% of respondents searching for products went directly to Amazon.com.<ref>{{cite web|url=https://www.survata.com/blog/powering-effective-pr-campaigns-with-survata/|title=Powering Effective PR Campaigns with Survata {{!}} Survata Blog|website=www.survata.com|access-date=2016-03-03|url-status=live|archive-url=https://web.archive.org/web/20160306052322/https://www.survata.com/blog/powering-effective-pr-campaigns-with-survata/|archive-date=2016-03-06}}</ref><ref>{{cite magazine|title = Amazon's Ingenious Scheme to Undermine Black Friday|url = https://www.wired.com/2015/11/amazons-ingenious-scheme-to-undermine-black-friday/|magazine = WIRED|access-date = November 20, 2015|url-status = live|archive-url = https://web.archive.org/web/20151119215221/http://www.wired.com/2015/11/amazons-ingenious-scheme-to-undermine-black-friday/|archive-date = November 19, 2015}}</ref>

On September 30, 2015, Amazon announced the launch of Merch by Amazon, a service intended to help content creators generate revenue through the sale of branded T-shirts and other merchandise items such as long sleeve shirts, sweatshirts, hoodies and PopSockets grips, designed by creators and sold, produced and fulfilled by Amazon.<ref>{{Cite web|url=https://developer.amazon.com/blogs/post/Tx3504078FRYE5I/Announcing-Merch-by-Amazon-A-New-Way-to-Generate-Revenue-with-Branded-T-Shirts|title = Announcing Merch by Amazon: A New Way to Generate Revenue with Branded T-Shirts: Appstore Blogs}}</ref> Since the summer of 2018, the service has also been available on the European marketplaces in Germany and Great Britain.<ref>{{Cite web|url=https://merchreport.de/was-ist-merch-by-amazon|title = ᐅ Was ist Merch by Amazon? Alle Infos über MBA 2022}}</ref> In June 2022, the service was renamed Amazon Merch on Demand.<ref>{{Cite web|url=https://merch.amazon.com/resource/201859910|title = Terms of Use: Amazon Merch on Demand}}</ref>

In October 2015, Amazon announced a new handmade marketplace called Handmade By Amazon, which already has 5,000 sellers from 60 countries and 80,000 items for sale. The platform is designed for artisans to sell their goods directly to the public, similar to the platform Etsy.<ref>{{cite news|last=Tabuchi|first=Hiroku|url=https://www.nytimes.com/2015/10/08/business/amazon-challenges-etsy-with-strictly-handmade-marketplace.html|title=Amazon Challenges Etsy With Strictly Handmade Marketplace|date=Oct 8, 2015|newspaper=New York Times|url-status=live|archive-url=https://web.archive.org/web/20161226025639/http://www.nytimes.com/2015/10/08/business/amazon-challenges-etsy-with-strictly-handmade-marketplace.html|archive-date=2016-12-26}}</ref>

In September 2020, Amazon launched Luxury Stores on its mobile app, where Oscar de la Renta became the first and only label to partner with the firm.<ref>{{cite web |title=Amazon Launches Luxury Stores on Its Mobile App With Oscar de la Renta as First Brand Partner |url=https://edition.cnn.com/2020/10/01/media/google-news-publishers-payments/index.html |access-date=September 15, 2020 |website=Vogue}}</ref>

==Amazon Prime== {{Main|Amazon Prime}} right|200x200px In 2005, Amazon announced the creation of Amazon Prime, a membership offering free two-day shipping within the contiguous United States on all eligible purchases for a flat annual fee of $79 ({{Inflation|US|79|2005|fmt=eq}}),<ref name="primepricehike">{{cite web |url=http://www.slate.com/blogs/moneybox/2014/03/13/amazon_prime_price_increase_still_inexpensive.html |title=Amazon Is Jacking Up the Cost of Prime, and It's Still Cheap |last1=Weissmann |first1=Jordan |date=March 13, 2014 |website=Slate.com |publisher=The Slate Group |access-date=May 9, 2014 |url-status=live |archive-url=https://web.archive.org/web/20140514201522/http://www.slate.com/blogs/moneybox/2014/03/13/amazon_prime_price_increase_still_inexpensive.html |archive-date=May 14, 2014 }}</ref> as well as discounted one-day shipping rates.<ref>{{cite web|title=Amazon Prime|url=https://www.amazon.com/gp/prime|publisher=amazon.com|access-date=September 6, 2012|url-status=live|archive-url=https://web.archive.org/web/20120902071956/http://www.amazon.com/gp/prime|archive-date=September 2, 2012}}</ref> Amazon launched the program in Germany, Japan, and the United Kingdom in 2007; in France (as "Amazon Premium") in 2008, in Italy in 2011, in Canada in 2013,<ref name="primecanada">{{cite web |url=https://www.engadget.com/2013/01/08/amazon-prime-canada-no-instant-video/ |title=Amazon Prime arrives in Canada: Free two-day shipping, no Instant Video |last1=Smith |first1=Mat |date=January 8, 2013 |website=Engadget |publisher=AOL |access-date=May 9, 2014 |url-status=live |archive-url=https://web.archive.org/web/20140512231535/http://www.engadget.com/2013/01/08/amazon-prime-canada-no-instant-video/ |archive-date=May 12, 2014 }}</ref> and in India on July 26, 2016.<ref>{{cite news|last1=Dua|first1=Kunal|title=Amazon Prime Launched in India, Amazon Video 'Is Coming|url=http://gadgets.ndtv.com/internet/news/amazon-prime-launched-in-india-amazon-video-is-coming-865290|date=July 26, 2016|url-status=live|archive-url=https://web.archive.org/web/20160727103732/http://gadgets.ndtv.com/internet/news/amazon-prime-launched-in-india-amazon-video-is-coming-865290|archive-date=July 27, 2016}}</ref>

Amazon Prime membership in Germany, the United Kingdom, Canada, India, and the United States also provides Amazon Video,<ref name="tnw">{{cite web |url=https://thenextweb.com/media/2014/02/21/amazon-lovefilm/ |title=Amazon Launches Prime Instant Video in UK & Germany |last1=Sawers |first1=Paul |date=February 21, 2014 |website=The Next Web |access-date=May 9, 2014 |url-status=live |archive-url=https://web.archive.org/web/20140506063038/http://thenextweb.com/media/2014/02/21/amazon-lovefilm/ |archive-date=May 6, 2014 }}</ref> the instant streaming of selected movies and TV shows at no additional cost.<ref>{{cite web|title=Amazon Adds Instant Videos to Amazon Prime|url=http://phx.corporate-ir.net/phoenix.zhtml?c=176060&p=irol-newsArticle&ID=1531234|date=February 22, 2011|publisher=phx.corporate.ir.net|access-date=September 6, 2012}}</ref> In November 2011, it was announced that Prime members have access to the Kindle Owners’ Lending Library, which allows users to borrow certain popular Kindle e-books for free reading on Kindle hardware, up to one book a month, with no due date.<ref>{{cite news|url= http://www.mediabistro.com/galleycat/kindle-owners-lending-library-opens_b41463|title= Kindle Owners' Lending Library Unveiled|work= GalleyCat|author= Boog, Jason|date= November 3, 2011|url-status= dead|archive-url= https://web.archive.org/web/20111103171232/http://www.mediabistro.com/galleycat/kindle-owners-lending-library-opens_b41463|archive-date= November 3, 2011}}</ref>

In March 2014, Amazon announced an increase in the annual membership fee for Amazon Prime, from $79 to $99 for customers in the United States.<ref name="primepricehike" /><ref name="businessweek2014">{{cite web |url=http://www.businessweek.com/articles/2014-03-13/as-it-warned-amazon-boosts-the-price-of-prime |title=As It Warned, Amazon Boosts the Price of Prime |last1=Stone |first1=Brad |last2=Brustein |first2=Joshua |date=March 13, 2014 |website=Bloomberg Businessweek |publisher=Bloomberg L.P. |access-date=May 9, 2014 |url-status=dead |archive-url=https://web.archive.org/web/20140328162241/http://www.businessweek.com/articles/2014-03-13/as-it-warned-amazon-boosts-the-price-of-prime |archive-date=March 28, 2014 }}</ref> Shortly after this change, Amazon announced Prime Music, a service in which members can get unlimited, ad-free streaming of over a million songs and access to curated playlists.<ref>{{cite web| url=https://www.amazon.com/gp/feature.html/ref=dmm_prm_st_bb_cp_lm?ie=UTF8&docId=1002557791&pf_rd_m=ATVPDKIKX0DER&pf_rd_s=merchandised-search-left-2&pf_rd_r=0AAHSSGNXJ382NKFCRKS&pf_rd_t=101&pf_rd_p=1869061022&pf_rd_i=8335758011 |title=Learn More About Amazon Prime|website=Amazon.com|access-date=July 23, 2014}}</ref> In November 2014, Amazon added Prime Photos, which allows unlimited photo storage in the users' Amazon Drive.<ref>{{cite web|url=https://www.theverge.com/2014/11/4/7154107/amazon-prime-customers-now-get-unlimited-cloud-storage-for-photos|title=Amazon Prime customers now get unlimited cloud storage for photos|work=The Verge|date=4 November 2014 |url-status=live|archive-url=https://web.archive.org/web/20170530234352/https://www.theverge.com/2014/11/4/7154107/amazon-prime-customers-now-get-unlimited-cloud-storage-for-photos|archive-date=2017-05-30}}</ref> Amazon also began offering free same-day delivery to Prime members in 14 United States metropolitan areas in May 2015.<ref>{{cite magazine|url =https://www.wired.com/2015/05/free-day-delivery-amazons-gambit-retail/|title =Wired.com|magazine =Wired|date =May 28, 2015|url-status =live|archive-url =https://web.archive.org/web/20161222232854/https://www.wired.com/2015/05/free-day-delivery-amazons-gambit-retail/|archive-date =December 22, 2016|last1 =Alba|first1 =Davey|author-link1=Davey Alba}}</ref>

On July 15, 2015, to commemorate its 20th birthday, Amazon celebrated "Amazon Prime Day", which Amazon announced would feature deals for prime members that rivaled those on Black Friday.<ref>{{cite web|last1=McCormick|first1=Rich|title=Amazon says 20th birthday celebration will be bigger than Black Friday|url=https://www.theverge.com/2015/7/6/8899669/amazon-prime-day-bigger-than-black-friday-20th-birthday|website=The Verge|date=6 July 2015|access-date=November 21, 2015|url-status=live|archive-url=https://web.archive.org/web/20151115055406/http://www.theverge.com/2015/7/6/8899669/amazon-prime-day-bigger-than-black-friday-20th-birthday|archive-date=November 15, 2015}}</ref>

In January 2016, Amazon Prime reached 54 million members according to a report from Consumer Intelligence Research Partners.<ref>{{cite web|title=Amazon Prime now reaches nearly half of U.S. households|url=https://money.cnn.com/2016/01/26/technology/amazon-prime-memberships/|website=cnn.com|date=26 January 2016|publisher=CNN|access-date=26 January 2016|url-status=dead|archive-url=https://web.archive.org/web/20160127093628/http://money.cnn.com/2016/01/26/technology/amazon-prime-memberships/|archive-date=27 January 2016}}</ref>

On September 30, 2016, Amazon subsidiary Twitch announced premium features that are exclusive to users who have an active Amazon Prime subscription (''Twitch Prime''), including advertising-free access to the service, and monthly offers of video games and add-on content.<ref name="verge-twitch prime">{{cite web | url = https://www.theverge.com/2016/9/30/13125824/twitch-prime-amazon-ad-free-game-discounts | title = Twitch will be ad-free for all Amazon Prime subscribers | first = Nick | last = Statt | date = September 30, 2016 | access-date = September 30, 2016 | work = The Verge | url-status = live | archive-url = https://web.archive.org/web/20161001042339/http://www.theverge.com/2016/9/30/13125824/twitch-prime-amazon-ad-free-game-discounts | archive-date = October 1, 2016 }}</ref>

In December 2016, Amazon began offering the option of monthly payment for Prime memberships. [https://www.amazon.com/photos/groups/share/C7BvEeKURq6DXazDC2sPGg.DFZgVDaIJ_gwCVFYW1kLkK]

==Consumer electronics== thumb|upright|A Kindle Fire

In November 2007, Amazon launched the Kindle, an e-reader which downloads content over "Whispernet", via Sprint's EV-DO wireless network. The screen uses E Ink technology to reduce battery consumption and to provide a more legible display. As of July 2014, there are over 2.7 million e-books available for purchase at the Kindle Store.<ref>{{cite web |url=https://www.amazon.com/Books-Kindle/b?node=154606011 |title=Kindle Books: Kindle Store: Nonfiction, Fiction, History, Advice & How-to, Business & Investing & More |publisher=Amazon.com |access-date=July 23, 2011 |url-status=live |archive-url=https://web.archive.org/web/20110501081546/http://www.amazon.com/Books-Kindle/b?node=154606011 |archive-date=May 1, 2011 }}</ref> Starting in 2012 Amazon began offering differing models within generations of its readers starting with the Paperwhite, Voyage, and most recently the Oasis 2 released in October 2017.

In September 2011, Amazon announced its entry into the tablet computer market by introducing the Kindle Fire, which runs a customized fork of the Android operating system. The low pricing of Fire (US$199)<ref>{{cite web|url=https://arstechnica.com/gadgets/2011/11/dont-call-it-a-tablet-the-kindle-fire-reviewed/|title=Don't Call It a Tablet: the Kindle Fire Reviewed|date=November 17, 2011|access-date=December 9, 2014|url-status=live|archive-url=https://web.archive.org/web/20141202085528/http://arstechnica.com/gadgets/2011/11/dont-call-it-a-tablet-the-kindle-fire-reviewed/|archive-date=December 2, 2014}}</ref> was widely perceived as a strategy backed by Amazon's revenue from its content sales, to be stimulated by access to Fire tablets.

In September 2012, Amazon unveiled the second generation tablet, called the Kindle Fire HD. On September 25, 2013, Amazon.com unveiled its third generation tablet, called the Kindle Fire HDX.{{cn|date=February 2026}}

In April 2014, Amazon announced its Amazon Fire TV set-top box system, a device targeted to compete with such systems as Apple TV or Google's Chromecast device. The Amazon set-top box allows for streaming videos from sites like Amazon's own streaming service as well as others such as Netflix or Hulu. The device also supports voice search for movies, as well as gaming, which includes special versions of ''Minecraft'', ''Asphalt 8'', and ''The Walking Dead''.<ref>{{cite web|url=http://readwrite.com/2014/04/03/amazon-fire-tv-streaming-guide#awesm=~oC5YE2cEKZ2zVN|title=10 Things You Need To Know About The Amazon Fire TV|first=Adriana|last=Lee|date=Apr 3, 2014|website=ReadWrite|url-status=usurped|archive-url=https://web.archive.org/web/20161016194611/http://readwrite.com/2014/04/03/amazon-fire-tv-streaming-guide/#awesm=~oC5YE2cEKZ2zVN|archive-date=2016-10-16}}</ref><ref>[http://www.businessweek.com/articles/2014-04-02/amazons-fire-tv-piles-into-the-living-room Amazon's Fire TV Piles Into the Living Room] {{webarchive|url=https://web.archive.org/web/20140417062703/http://www.businessweek.com/articles/2014-04-02/amazons-fire-tv-piles-into-the-living-room |date=2014-04-17 }}, ''Businessweek'', April 2, 2014</ref> Amazon announced the Fire TV Stick in October 2014. The device replicates much of the functionality of the Fire TV.<ref>{{cite web|last=Woods|first=Ben|date=October 27, 2014|website=The NextWeb|url=https://thenextweb.com/gadgets/2014/10/27/amazon-launches-fire-tv-stick-39-chromecast-rival/|title=Amazon Launches the Fire TV Stick, a $39 Chromecast Rival|url-status=live|archive-url=https://web.archive.org/web/20141027211845/http://thenextweb.com/gadgets/2014/10/27/amazon-launches-fire-tv-stick-39-chromecast-rival/|archive-date=October 27, 2014}}</ref>

The company entered the smartphone market in July 2014 with the release of the Fire Phone.<ref>{{cite web|last=Streitfeld|first=David|url=https://www.nytimes.com/2014/06/19/technology/amazon-introduces-fire-smartphone.html|title=Fire Phone Immerses Users in Amazon's World|website=The New York Times|date=June 18, 2014|url-status=live|archive-url=https://web.archive.org/web/20170705034903/https://www.nytimes.com/2014/06/19/technology/amazon-introduces-fire-smartphone.html|archive-date=July 5, 2017}}</ref> Due to poor sales and reception, Amazon discontinued it in August 2015.<ref>{{cite web|last1=Duryee|first1=Tricia|title=Amazon finally stops selling the Fire Phone, as the company adjusts its hardware strategy|url=http://www.geekwire.com/2015/amazon-finally-stops-selling-the-fire-phone/|website=GeekWire|access-date=9 September 2015|date=8 September 2015|url-status=live|archive-url=https://web.archive.org/web/20150909071711/http://www.geekwire.com/2015/amazon-finally-stops-selling-the-fire-phone/|archive-date=9 September 2015}}</ref>

In 2014, Amazon sold a voice-enabled smart speaker called Echo. In March 2016, Amazon launched the Amazon Echo Dot, a smaller, more affordable version of the Echo.<ref>{{Cite news|url=http://topmobiletrends.com/amazon-echo-dot-a-smaller-more-affordable-version/|title=Amazon Echo Dot: a Smaller, More Affordable EchoTop Mobile Trends|author=Jacquelyn Tanner|publisher=Top Mobile Trends|date=3 March 2016|access-date=4 August 2016|url-status=live|archive-url=https://web.archive.org/web/20160730052537/http://topmobiletrends.com/amazon-echo-dot-a-smaller-more-affordable-version/|archive-date=30 July 2016}}</ref>

==Digital content== Amazon's Honor System was launched in 2001 to allow customers to make donations or buy digital content, with Amazon collecting a percentage of the payment plus a fee; however, the service was discontinued in 2008<ref>{{cite web|url=https://www.amazon.com |title=Amazon.com |publisher=Amazon.com |date=September 9, 2009 |access-date=August 29, 2010 |archive-url=https://web.archive.org/web/20100828044958/http://www.amazon.com/ |archive-date=August 28, 2010 |url-status=live }}</ref> and replaced by Amazon Payments.

On September 25, 2007, Amazon Music, an online music store, was launched as Amazon MP3 in the US selling downloads exclusively in MP3 format without digital rights management.<ref>{{cite web|url=http://phx.corporate-ir.net/phoenix.zhtml?c=176060&p=irol-newsArticle&ID=1055053&highlight=|title=amazon.com-News Release|publisher=Phx.corporate-ir.net|access-date=August 29, 2010|archive-url=https://web.archive.org/web/20130330220501/http://phx.corporate-ir.net/phoenix.zhtml?c=176060&p=irol-newsArticle&ID=1055053&highlight=|archive-date=March 30, 2013|url-status=dead}}</ref> (In addition to copyright law, Amazon's terms of use agreements restrict use of the MP3s, but Amazon does not use digital rights management (DRM) to enforce those terms.)<ref>{{cite web|url=https://www.amazon.com |title=Amazon MP3 Frequently Asked Questions |publisher=Amazon.com |date=September 9, 2009 |access-date=August 29, 2010 |archive-url=https://web.archive.org/web/20100828044958/http://www.amazon.com/ |archive-date=August 28, 2010 |url-status=live }}</ref> In addition to independent music labels, Amazon MP3 primarily sells music from the "Big 4" record labels: EMI, Universal, Warner Bros. Records, and Sony Music. Before the launch of this service, Amazon invested in Amie Street, a music store with a variable pricing model based on demand.<ref>{{cite web|url=https://arstechnica.com/news.ars/post/20070806-amazon-invests-in-social-music-site-amie-street.html|title=Amazon invests in social music site Amie Street|last=Cheng|first=Jacqui|access-date=September 26, 2007|website=Ars Technica|date=August 6, 2007|archive-url=https://web.archive.org/web/20071014015314/http://arstechnica.com/news.ars/post/20070806-amazon-invests-in-social-music-site-amie-street.html|archive-date=October 14, 2007 |url-status=live}}</ref> Amazon MP3 was the first online offering of DRM-free music from all four major record companies.<ref name="launch-pr">{{cite web|url=http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&newsId=20070925005710&newsLang=en|title=amazon.com Launches Public Beta of Amazon MP3|publisher=Home.businesswire.com|date=September 25, 2007|access-date=August 29, 2010|archive-url=https://web.archive.org/web/20070825211213/http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view|archive-date=August 25, 2007|url-status=dead}}</ref><ref name="warner">{{cite news|url=https://www.nytimes.com/2007/12/28/technology/28music.html|title=Amazon to Sell Warner Music Minus Copy Protection|newspaper=The New York Times|date=December 28, 2007|access-date=January 12, 2009|last=Leeds|first=Jeff|archive-url=https://web.archive.org/web/20081211172006/http://www.nytimes.com/2007/12/28/technology/28music.html|archive-date=December 11, 2008 |url-status=live}}</ref><ref name="sony1">{{cite news|url=http://www.informationweek.com/news/showArticle.jhtml?articleID=205602334&subSection=All+Stories |title=Amazon Adds Fourth Major Record Label To DRM-Free Music Store |work=InformationWeek |access-date=January 12, 2009 |date=January 10, 2008 |url-status=dead |archive-url=http://arquivo.pt/wayback/20091010095926/http://www.informationweek.com/news/showArticle.jhtml?articleID=205602334&subSection=All+Stories |archive-date=October 10, 2009 }}</ref><ref name="sony2">{{cite news|url=http://bits.blogs.nytimes.com/2008/01/10/sony-drives-another-nail-in-the-drm-coffin/?ref=technology|title=Sony Drives Another Nail in the D.R.M. Coffin|newspaper=The New York Times|date=January 10, 2008|access-date=January 12, 2009|first=Saul|last=Hansell|url-status=live|archive-url=https://web.archive.org/web/20080123162920/http://bits.blogs.nytimes.com/2008/01/10/sony-drives-another-nail-in-the-drm-coffin/?ref=technology|archive-date=January 23, 2008}}</ref>

[[File:Kindle 3 by Jleon.jpg|thumb|upright|''The New Yorker'' on a Kindle Keyboard]] In November 2007, the Kindle Store was launched as an e-book e-commerce store and can be accessed from any Amazon Kindle, Fire tablet or Kindle mobile app. At its launch, the store had more than 88,000 digital titles available.<ref name="Patel">{{cite web|url=https://www.engadget.com/2007/11/21/kindle-sells-out-in-two-days/|title=Kindle Sells Out in 5.5 Hours|access-date=November 21, 2007|work=Engadget.com|date=November 21, 2007|first=Nilay|last=Patel| archive-url=https://web.archive.org/web/20071123084048/http://www.engadget.com/2007/11/21/kindle-sells-out-in-two-days/| archive-date= November 23, 2007 | url-status= live}}</ref> This number increased to more than 765,000 by August 2011<ref>{{cite web |url=https://www.amazon.com/Books-Kindle/b?node=154606011 |title=Kindle Books: Kindle Store : Nonfiction, Fiction, History, Advice & How-to, Business & Investing & More |publisher=Amazon.com |access-date=August 18, 2011 |url-status=live |archive-url=https://web.archive.org/web/20110501081546/http://www.amazon.com/Books-Kindle/b?node=154606011 |archive-date=May 1, 2011 }}</ref> and as of January 2017 there were over five million e-books available in the U.S.<ref>[https://www.amazon.com/Kindle-eBooks/b?node=154606011 Kindle Store : Kindle eBooks] {{webarchive|url=https://web.archive.org/web/20161227185650/https://www.amazon.com/Kindle-eBooks/b?node=154606011 |date=2016-12-27 }}. Retrieved January 30, 2017.</ref>

In January 2008, Amazon began distributing its MP3 service to subsidiary websites worldwide<ref name='AmazonMP3 Coming to UK'>{{cite web|url=http://uk.gizmodo.com/2008/01/28/amazon_mp3_coming_to_the_uk_an.html|title=Amazon MP3 Music Coming to UK'|access-date=February 1, 2008|archive-url=https://web.archive.org/web/20080629001350/http://uk.gizmodo.com/2008/01/28/amazon_mp3_coming_to_the_uk_an.html|archive-date=June 29, 2008}}</ref> and, in December 2008, Amazon MP3 was made available in the UK. At the launch of Amazon MP3 in the UK, over 3 million Digital Rights Management (DRM)-free songs were made available to consumers, with prices that started at 59p, compared to Apple's 79p starting price.<ref>{{cite web|title=iTunes-killer Amazon MP3 launches in the UK|url=http://www.pcadvisor.co.uk/news/audio/107924/itunes-killer-amazon-mp3-launches-in-the-uk/|work=PC Advisor|publisher=IDG|access-date=February 7, 2014|author=Carrie-Ann Skinner|date=December 3, 2008|url-status=live|archive-url=https://web.archive.org/web/20170602054033/http://www.pcadvisor.co.uk/feature/audio/itunes-killer-amazon-mp3-launches-in-the-uk-107924/|archive-date=June 2, 2017}}</ref>

In July 2010, Amazon announced that e-book sales for its Kindle reader outnumbered sales of hardcover books for the first time during the second quarter of 2010. Amazon claims that, during that period, 143 e-books were sold for every 100 hardcover books, including hardcovers for which there is no digital edition; and during late June and early July, sales rose to 180 digital books for every 100 hardcovers.<ref name=NYT071910>{{cite news|url=https://www.nytimes.com/2010/07/20/technology/20kindle.html|title=E-Books Top Hardcovers at Amazon|newspaper=The New York Times|date=July 19, 2010|access-date=July 19, 2010|archive-url=https://web.archive.org/web/20110906185448/http://www.nytimes.com/2010/07/20/technology/20kindle.html|archive-date=September 6, 2011 |url-status=live}}</ref>

On March 22, 2011, Amazon launched the Amazon Appstore for Android devices and the service was made available in over 200 countries.<ref>{{cite web |author=Amazon.com |url=https://developer.amazon.com/post/Tx3IJP9TKDQOXS5/Developers-Can-Now-Distribute-Apps-in-Nearly-200-Countries-Worldwide-on-Amazon.html |title=Developers Can Now Distribute Apps in Nearly 200 Countries Worldwide on Amazon - Amazon Mobile App Distribution Blog |publisher=Developer.amazon.com |date=May 23, 2013 |access-date=November 27, 2013 |url-status=live |archive-url=https://web.archive.org/web/20131203001626/https://developer.amazon.com/post/Tx3IJP9TKDQOXS5/Developers-Can-Now-Distribute-Apps-in-Nearly-200-Countries-Worldwide-on-Amazon.html |archive-date=December 3, 2013 }}</ref> Also in 2011, Amazon announced that it was releasing a Mac download store to offer dozens of games and hundreds of pieces of software for Apple computers.<ref>Kyle Orland, Gamasutra. "[https://www.gamedeveloper.com/business/amazon-launches-mac-download-store-to-compete-with-apple Amazon Launches Mac Download Store To Compete With Apple] ." May 26, 2011. Retrieved May 31, 2011.</ref>

In January 2013, Amazon launched AutoRip, a digital music service. The service allows customers to receive a free MP3 copy of select CDs purchased through Amazon.<ref>{{cite news|url=http://news.msn.com/science-technology/amazon-launches-its-own-digital-music-service|title=Amazon launches its digital music service|work=MSN News|date=January 10, 2013|access-date=January 11, 2013|url-status=dead|archive-url=https://web.archive.org/web/20130114052333/http://news.msn.com/science-technology/amazon-launches-its-own-digital-music-service|archive-date=January 14, 2013}}</ref> Amazon announced in September 2013 that it would launch Kindle MatchBook in October 2013, a similar service for books allowing customers who buy books from Amazon to acquire an e-book copy for free, or at a discounted price of US$3 or less.<ref>{{cite web |author=Ian Paul @ianpaul |url=http://www.techhive.com/article/2048048/amazons-kindle-matchbook-turns-past-print-purchases-into-low-cost-e-books.html |title=Amazon's Kindle MatchBook turns past print purchases into low-cost ebooks |publisher=Techhive.com |access-date=December 16, 2013 |url-status=live |archive-url=https://web.archive.org/web/20140122071229/http://www.techhive.com/article/2048048/amazons-kindle-matchbook-turns-past-print-purchases-into-low-cost-e-books.html |archive-date=January 22, 2014 }}</ref> MatchBook was launched on the company's site on October 29, 2013.<ref>{{cite web |url=https://www.theverge.com/2013/10/29/5042058/amazon-launches-matchbook-offering-cheap-digital-copies-of-print-books |title=''The Verge: Amazon launches Kindle MatchBook, offering cheap digital copies of your physical books'' |publisher=Theverge.com |date=October 29, 2013 |access-date=December 16, 2013 |url-status=live |archive-url=https://web.archive.org/web/20131220001741/http://www.theverge.com/2013/10/29/5042058/amazon-launches-matchbook-offering-cheap-digital-copies-of-print-books |archive-date=December 20, 2013 }}</ref><ref>{{cite web |title=Kindle MatchBook |url=https://finsaploans.co.za/ |access-date=December 16, 2013 |publisher=Amazon.com}}</ref>

In October 2016, Amazon Music released a music streaming service called "Amazon Music Unlimited".<ref>[https://www.hotnewhiphop.com/51034-amazon-launches-streaming-service-undercuts-spotify-and-apple-music-news Amazon Music Unlimited] </ref> Unlike Prime Music with its somewhat limited catalog, this stand-alone music streaming service has "tens of millions"<ref>{{cite web|url=https://www.amazon.com/b?node=15730321011|title=Amazon Music Unlimited FAQ|publisher=Amazon.com|access-date=14 May 2018}}</ref> of songs and is intended to compete with music streaming leaders such as Spotify and Pandora Radio. It has a similar price structure, albeit with a $2/month discount for Amazon Prime members.

=== Amazon Studios === {{main|Amazon Studios}}

Amazon Studios is a corporate division that develops television shows, movies, and comics from online submissions and crowd-sourced feedback.<ref name="fritz">{{cite news|url=https://www.latimes.com/entertainment/envelope/cotown/la-et-ct-amazon-studios-comic-20120912,0,5127701.story|title=Amazon Studios going into comics|author=Ben Fritz|date=September 12, 2012|newspaper=LA Times|url-status=live|archive-url=https://web.archive.org/web/20120922111413/http://www.latimes.com/entertainment/envelope/cotown/la-et-ct-amazon-studios-comic-20120912,0,5127701.story|archive-date=September 22, 2012|access-date=September 25, 2012}}</ref> It was started in late 2010.<ref name="fritz" /> Content would be distributed through Amazon Video, Amazon's digital video streaming service, and a competitor to services like Netflix and Hulu.<ref name="Perez">{{cite web|url=https://techcrunch.com/2012/05/02/amazon-studios-now-funding-original-content-series-for-amazon-instant-video-service/|title=Amazon Studios Now Funding Original Content Series For Amazon Video Service|author=Sarah Perez|date=May 2, 2012|work=techcrunch.com|url-status=live|archive-url=https://web.archive.org/web/20121018083246/http://techcrunch.com/2012/05/02/amazon-studios-now-funding-original-content-series-for-amazon-instant-video-service/|archive-date=October 18, 2012|access-date=September 27, 2012}}</ref> For films, Warner Bros. is a partner.<ref>{{cite web|url=https://www.chicagotribune.com/entertainment/sns-201205021230reedbusivarietynvr1118053413may02,0,3048950.story|title=Amazon Studios opens door to TV: Net retailer calls for submissions of comedy, kidvid pilot scripts|author=Andrew Wallenstein|date=May 2, 2012|work=Chicago Tribune|url-status=live|archive-url=https://web.archive.org/web/20120709223226/http://www.chicagotribune.com/entertainment/sns-201205021230reedbusivarietynvr1118053413may02,0,3048950.story|archive-date=July 9, 2012|access-date=September 27, 2012}}</ref>

===Amazon Games Studios=== In October 2008, Amazon acquired game developer and distributor Reflexive Entertainment.<ref>{{cite web|title=Amazon Snaps Up Video Game Provider Reflexive|date=21 October 2008 |url=https://techcrunch.com/2008/10/21/amazon-snaps-up-video-game-provider-reflexive/|url-status=live|archive-url=https://web.archive.org/web/20170529120822/https://techcrunch.com/2008/10/21/amazon-snaps-up-video-game-provider-reflexive/|archive-date=2017-05-29}}</ref> This studio continued to develop games for PC, Mac and Kindle eReaders under the brands Reflexive and Amazon Digital Services. Notable titles include Every Word for Kindle Paperwhite and Airport Mania for Kindle Fire, Android, iOS, Windows, and Mac.

In August 2012, Amazon announced it would be adding a gaming department to its company titled Amazon Game Studios. Amazon stated that it would introduce "innovative, fun, and well-crafted games" to consumers.<ref>{{cite web|last=Li|first=Anita|title=Amazon Launches Game Studio, Gives Zynga Competition|date=7 August 2012|url=http://mashable.com/2012/08/07/amazon-game-studios|publisher=Mashable|url-status=live|archive-url=https://web.archive.org/web/20120810020004/http://mashable.com/2012/08/07/amazon-game-studios/|archive-date=2012-08-10}}</ref> According to the Amazon Game Studios website, the last game that was launched by the department was Amazon's first ever mobile game ''Air Patriots'', released on November 1, 2012.<ref>{{cite web|title=Amazon launches its first mobile game, 'Air Patriots,' for iOS and Android|url=https://www.theverge.com/2012/11/1/3585244/amazon-first-mobile-game-air-patriots-iphone-android-kindle-fire|work=The Verge|publisher=Vox Media, Inc|access-date=February 7, 2014|author=Andrew Webster|date=November 1, 2012|url-status=live|archive-url=https://web.archive.org/web/20140122133743/http://www.theverge.com/2012/11/1/3585244/amazon-first-mobile-game-air-patriots-iphone-android-kindle-fire|archive-date=January 22, 2014}}</ref>

On February 6, 2014, Amazon confirmed the acquisition of the gaming company Double Helix Games without any indication of the financial terms. The 75 Double Helix employees were to become Amazon employees and their Orange County, California, headquarters was to remain their operating base. Amazon informed the ''TechCrunch'' media company that it "acquired Double Helix as part of our [Amazon's] ongoing commitment to build innovative games for customers" and confirmed that Double Helix's current game roster and other future developments will receive support following the acquisition.<ref>{{cite web|title=Amazon Acquires Video Gaming Studio Double Helix Games|url=https://techcrunch.com/2014/02/05/amazon-acquires-video-gaming-studio-double-helix-games/?ncid=tcdaily|work=TechCrunch|publisher=AOL, Inc|access-date=February 7, 2014|author=Sarah Perez|date=February 6, 2014|url-status=live|archive-url=https://web.archive.org/web/20140224013235/http://techcrunch.com/2014/02/05/amazon-acquires-video-gaming-studio-double-helix-games/?ncid=tcdaily|archive-date=February 24, 2014}}</ref>

On August 25, 2014, Amazon announced its intent to acquire the video game streaming website Twitch for $970 million.<ref name=verge-makessense>{{cite news|title=Why it makes sense for Amazon to buy Twitch|url=https://www.theverge.com/2014/8/25/6066509/why-it-makes-sense-for-amazon-to-buy-twitch|access-date=August 26, 2014|work=The Verge|date=August 25, 2014|url-status=live|archive-url=https://web.archive.org/web/20140826030527/http://www.theverge.com/2014/8/25/6066509/why-it-makes-sense-for-amazon-to-buy-twitch|archive-date=August 26, 2014}}</ref><ref name=ceo-letteramazon>{{cite web|url=http://blog.twitch.tv/2014/08/a-letter-from-the-ceo-august-25-2014/|title=A Letter from the CEO, August 25, 2014|work=Twitch Blog|publisher=Twitch Interactive|date=August 25, 2014|access-date=August 25, 2014|url-status=dead|archive-url=https://web.archive.org/web/20140825204010/http://blog.twitch.tv/2014/08/a-letter-from-the-ceo-august-25-2014/|archive-date=August 25, 2014}}</ref><ref name="gamasutra-amazon">{{cite web | url = http://gamasutra.com/view/news/224090/Amazon_to_acquire_Twitch.php | title = Amazon to acquire Twitch | first = Alex | last = Wawro | date = August 25, 2014 | access-date = August 25, 2014 | work = Gamasutra | publisher = UBM plc | url-status = dead | archive-url = https://web.archive.org/web/20140826113828/http://gamasutra.com/view/news/224090/Amazon_to_acquire_Twitch.php | archive-date = August 26, 2014 }}</ref> The acquisition of Twitch is expected to help Amazon drive Internet traffic and potentially boost its Prime membership program, and promote its video ad and Fire TV set top box business.<ref>{{cite web|last1=Sikka|first1=Puneet|title=Amazon buys Twitch to take on Netflix and Google|url=http://marketrealist.com/2014/09/twitch-boost-amazons-business-number-ways/|website=Market Realist|date=2 September 2014|access-date=September 2, 2014|publisher=Market Realist, Inc.|url-status=live|archive-url=https://web.archive.org/web/20141011005219/http://marketrealist.com/2014/09/twitch-boost-amazons-business-number-ways/|archive-date=October 11, 2014}}</ref>

===Amazon Luna=== On September 24, 2020, Amazon announced Amazon Luna, a cloud gaming service with an initial library of around 100 titles.

=== Advertising === In 2024, advertising accounted for $56 billion in revenue which was the third largest globally.<ref>{{Cite web |last=Nga |first=Lawrence |title=How Amazon Ads became a $56 billion powerhouse and why it's just getting started |url=https://www.usatoday.com/story/money/investing/2025/07/31/amazon-ads-booming-investing/85402110007/ |access-date=2025-08-08 |website=USA TODAY |language=en-US}}</ref> Amazon's advertising business, known as Amazon Ads, had an estimated value of $125 billion in 2019.<ref>{{Cite news |date=2019-01-20 |title=Amazon Knows What You Buy. And It's Building a Big Ad Business From It. (Published 2019) |url=https://www.nytimes.com/2019/01/20/technology/amazon-ads-advertising.html |access-date=2025-08-08 |language=en}}</ref> In 2023, Amazon expanded Amazon Sponsored Products to make the ads show on third-party sites such as Pinterest, BuzzFeed, Hearst Newspapers, Raptive and Ziff Davis brands like Mashable and Lifehacker instead of just Amazon properties.<ref>{{Cite web |title=Amazon brings sponsored product ads to third-party apps, sites {{!}} Retail Dive |url=https://www.marketingdive.com/news/amazon-sponsored-product-ads-pinterest-buzzfeed/691073/ |access-date=2025-08-08 |website=www.marketingdive.com |language=en-US}}</ref>

==Amazon Prime Video== {{main|Amazon Prime Video}} Amazon Prime Video, also known as Prime Video and formerly Amazon Video and Prime Instant Video, is an online video-on-demand service by Amazon currently available worldwide except in Crimea, Russia, China, Iran, Syria, and Iraq. In 2015, the Prime Instant Video-exclusive series, ''Transparent'' earned two Golden Globe Awards, making it the first series from a streaming service to win a Golden Globe for best series.<ref name='xbrlus_1'>{{cite web |url=https://www.sec.gov/Archives/edgar/data/1018724/000101872416000170/amzn-20151231xex991.htm |title=AMAZON.COM ANNOUNCES FOURTH QUARTER SALES UP 22% TO $35.7 BILLION |publisher=United States Securities and Exchange Commission |format=XBRL |date=January 28, 2016 |url-status=live |archive-url=https://web.archive.org/web/20170608230417/https://www.sec.gov/Archives/edgar/data/1018724/000101872416000170/amzn-20151231xex991.htm |archive-date=June 8, 2017 }}</ref>

===Video Direct=== On May 10, 2016, Amazon launched a Video Service called Amazon Video Direct which allows users to place videos available to rent or own, to view free with ads, or to be bundled together, and offered as an ad-on subscription.<ref name="New Amazon Subscription Service">{{cite web|url=https://www.yahoo.com/tech/amazon-launches-online-video-allowing-users-upload-142226643--sector.html|title=Amazon Subscription Service|last1=Medhora|first1=Narottam|last2=George Tharakan|first2=Anya|date=May 10, 2016|website=Yahoo Tech|url-status=live|archive-url=https://web.archive.org/web/20160513122853/https://www.yahoo.com/tech/amazon-launches-online-video-allowing-users-upload-142226643--sector.html|archive-date=May 13, 2016|access-date=May 10, 2016}}</ref> Amazon pays creators 50% of the revenue earned from rental or sale of the videos,<ref name="New Amazon Subscription Service" /> but for ad-supported videos, the makers will get a portion of ad receipts.<ref name="New Amazon Subscription Service" />

== Delivery == To reduce costs, Amazon has been shifting away from traditional shipping providers for last mile delivery. The company owns over 30,000 delivery vans, which are sublet to small companies, who choose to work exclusively with the company under its Amazon Logistics program.<ref>{{Cite news|last=Coppola|first=Gabrielle|url=https://www.detroitnews.com/story/business/autos/2019/12/20/amazon-van-buying-spree-delivers-gift-auto-industry/40865477/|title=Amazon's van-buying spree delivers a gift to auto industry|date=20 December 2019|work=Bloomberg News|access-date=18 March 2020|via=The Detroit News}}</ref> In 2019, 100,000 electric delivery vans were ordered by Amazon, to be delivered between 2021 and 2030.<ref>{{Cite news|last=Szymkowski|first=Sean|url=https://www.cnet.com/roadshow/news/amazon-rivian-electric-van-delivery-bezos-2021/|title=Amazon orders 100,000 Rivian electric vans, will hit the road in 2021|date=19 September 2019|work=CNET|access-date=18 March 2020}}</ref> For its one and two-hour service, Prime Now, Amazon distributes routes to independent contractors through its Flex app. Flex contractors are paid based on how long Amazon believes the delivery route will take, and use their vehicle to make these deliveries.<ref>{{Cite news|last=Brynelson|first=Troy|url=https://www.columbian.com/news/2017/mar/19/vancouver-resident-embraces-delivery-on-demand/|title=Vancouver resident embraces delivery on demand|date=19 March 2017|work=The Columbian|access-date=18 March 2020}}</ref> Six-wheeled "Scout" sidewalk delivery robots and drones under the Prime Air moniker are currently under development.<ref>{{Cite web|url=https://arstechnica.com/cars/2019/01/amazon-begins-testing-deliveries-with-sidewalk-drones/|title = Amazon begins testing deliveries with sidewalk drones|date = 23 January 2019}}</ref> Amazon also directly contracts freight shipments between its warehouses by truck and through Amazon Air.<ref>{{Cite news|last=Kim|first=Eugene|url=https://www.cnbc.com/2019/04/30/amazon-freight-uber-for-trucking-service-running-since-last-year.html|title=Amazon has been quietly running an 'Uber for trucking' service since last year|date=30 April 2019|work=CNBC|access-date=19 March 2020}}</ref>

=== Groceries === Amazon Fresh is a home grocery delivery service first trialed in 2007, and later made available in Boston, Seattle, Los Angeles, San Francisco, California, San Diego, Brooklyn, New York, and Philadelphia.<ref>{{cite web|url=http://www.utsandiego.com/news/2014/jul/29/amazon-fresh-grocery-delivery-expands-san-diego/|title=AmazonFresh rolls into San Diego|author=Katherine P. Harvey|work=U-T San Diego}}</ref> In 2017, Amazon purchased Whole Foods and began selling 365 branded products through Amazon Fresh.

Amazon Prime Pantry is a similar service covering the 48 contiguous United States, allowing the order of up to 45 pounds of dry goods and non-perishable groceries for a flat delivery fee.

== Amazon Business == Amazon Supply, launched in 2012, offers industrial and scientific components and maintenance, repair and operations (MRO) supplies.<ref name="Forbes20140526">{{cite journal|last=O'Connor|first=Clare|date=May 26, 2014|title=Amazon's Wholesale Slaughter: Jeff Bezos' $8 Trillion B2B Bet|url=https://www.forbes.com/sites/clareoconnor/2014/05/07/amazons-wholesale-slaughter-jeff-bezos-8-trillion-b2b-bet/|url-status=live|journal=Forbes|archive-url=https://web.archive.org/web/20140620151630/http://www.forbes.com/sites/clareoconnor/2014/05/07/amazons-wholesale-slaughter-jeff-bezos-8-trillion-b2b-bet/|archive-date=June 20, 2014|access-date=June 21, 2014}}</ref> Amazon Supply was developed based on experience operating Smallparts.com, acquired in 2005.<ref>{{cite web|url=http://www.mdm.com/blogs/1-management-strategy/post/28553-management-strategy-2012-04-23-3-observations-on-amazon-s-new-industrial-marketplace-amazonsupply-com|title=3 Observations on Amazon's New Industrial Marketplace, AmazonSupply.com|last=Konzak|first=Lindsay|date=April 23, 2012|publisher=Modern Distribution Management|url-status=live|archive-url=https://web.archive.org/web/20141021223544/http://www.mdm.com/blogs/1-management-strategy/post/28553-management-strategy-2012-04-23-3-observations-on-amazon-s-new-industrial-marketplace-amazonsupply-com|archive-date=October 21, 2014|access-date=June 21, 2014}}</ref> On April 28, 2015, the limited-scope service was replaced with Amazon Business.<ref>{{cite web |url=https://venturebeat.com/2015/04/28/amazon-launches-amazon-business-sunsets-amazonsupply/ |title=Amazon launches Amazon Business, sunsets AmazonSupply |last=Reader |first=Ruth |date=April 28, 2015 |work=VentureBeat |access-date=October 15, 2018 }}</ref> Amazon Business is a service that provides registered business owners with a consolidated platform for buying products and supplies from Amazon. Business users have access to shipping benefits, discounts on eligible products, purchase analytics, and price comparisons from different sellers.<ref>{{cite web |title=Amazon Business Marketing |url=https://naveesinfotech.com/amazon-marketing/ |access-date=27 November 2024 }}</ref>

==Amazon Drive== {{main|Amazon Drive}} Amazon Drive, formerly known as Cloud Drive, is a cloud storage application offering secure cloud storage, file synchronization, file sharing, and Photo printing.<ref>{{cite web |url=http://www.digitaltrends.com/mobile/amazon-launches-cloud-drive-digital-locker-cloud-player/ |title=Amazon launches Cloud Drive 'digital locker,' Cloud Player |last=Couts |first=Andrew |date=March 29, 2011 |work=Digital Trends |url-status=live |archive-url=https://web.archive.org/web/20110805041329/http://www.digitaltrends.com/mobile/amazon-launches-cloud-drive-digital-locker-cloud-player/ |archive-date=August 5, 2011 }}</ref> Using an Amazon account, the files and folders can be transferred and managed from multiple devices including web browsers, desktop applications, mobiles, and tablets. Amazon Drive also lets their U.S. users order photo prints and photo books using Amazon Prints service.<ref name="prints">{{cite web |url=https://www.amazon.com/gp/help/customer/display.html?nodeId=202070110 |title=Order Prints from Amazon Drive accounts |website=Amazon |url-status=live |archive-url=https://web.archive.org/web/20160924122118/https://www.amazon.com/gp/help/customer/display.html?nodeId=202070110 |archive-date=2016-09-24 }}</ref>

Amazon Photos is a related service geared toward storing, organizing, and sharing photos and videos. Prime users get free unlimited storage for photos in their original format, including some RAW files. Videos, and photos for non-Prime users, take up space in Drive.

==Private labels and exclusive marketing arrangements== {{see also|List of Amazon brands}} In August 2005,<ref name="tmregis">US Trademark registrations numbered 3216667 and 3266840/3266847, issued March 6, 2007 and July 17, 2007</ref> Amazon began selling products under its own private label, "Pinzon"; the trademark applications indicated that the label would be used for textiles, kitchen utensils, and other household goods.<ref name="tmregis" /> In March 2007, the company applied to expand the trademark to cover a more diverse list of goods and to register a new design consisting of the "word PINZON in stylized letters with a notched letter "O" which appears at the "one o'clock" position".<ref name="tmsearch">[http://tess2.uspto.gov/bin/gate.exe?f=login&p_lang=english&p_d=trmk Trademark Electronic Search System] {{webarchive|url=https://web.archive.org/web/20041001082815/http://tess2.uspto.gov/bin/gate.exe?f=login&p_lang=english&p_d=trmk |date=2004-10-01 }} from the USPTO, supplying "PINZON" as the search term</ref> Coverage by the trademark grew to include items such as paints, carpets, wallpaper, hair accessories, clothing, footwear, headgear, cleaning products, and jewelry.<ref name="tmsearch" /> In September 2008, Amazon filed to have the name registered. USPTO has finished its review of the application, but Amazon has yet to receive an official registration for the name. thumb|AmazonBasics branded USB cable AmazonBasics is a private-label product line, mainly consisting of consumer electronics accessories, but also including home and office accessories.<ref>[https://www.amazon.com/b?node=10112675011 AmazonBasics] {{webarchive|url=https://web.archive.org/web/20161101025201/https://www.amazon.com/b/?node=10112675011 |date=2016-11-01 }}, official website.</ref> The line was launched in 2009.<ref>{{cite web|author=Darren Murph|url=https://www.engadget.com/2009/09/20/amazonbasics-bezos-and-co-starts-private-label-consumer-electr|title=AmazonBasics: Bezos and Co. starts private-label consumer electronics line|date=September 20, 2009|publisher=engadget.com|access-date=September 6, 2012|url-status=live|archive-url=https://web.archive.org/web/20120815155954/http://www.engadget.com/2009/09/20/amazonbasics-bezos-and-co-starts-private-label-consumer-electr|archive-date=August 15, 2012}}</ref>

In 2014, Amazon launched Amazon Elements, a line of domestic products including baby wipes and (formerly) diapers.<ref>{{cite magazine|url=https://time.com/4337052/amazon-private-label-food/|title=Amazon May Launch its Own Food Brands|last=Eadicicco|first=Lisa|magazine=Time|access-date=2016-05-17|url-status=live|archive-url=https://web.archive.org/web/20160516193141/http://time.com/4337052/amazon-private-label-food/|archive-date=2016-05-16}}</ref>

In early 2017, Amazon launched a line of snack foods under the name Wickedly Prime.<ref>{{cite web|last1=Bright|first1=Marshall|title=We Weren't Expecting THIS From Amazon (& It's So Cheap!)|url=http://www.refinery29.com/2017/03/143741/amazon-new-wickedly-prime-food-products|website=Refinery29|access-date=7 March 2017|date=6 March 2017|url-status=live|archive-url=https://web.archive.org/web/20170307190508/http://www.refinery29.com/2017/03/143741/amazon-new-wickedly-prime-food-products|archive-date=7 March 2017}}</ref> The products, such as chips and cookies are only available to Amazon Prime members.

An Amazon.com exclusive is a product, that is available exclusively on Amazon.com. Some DVDs are produced by the owner of the film or product, while others are produced by Amazon.com itself. The DVDs produced by Amazon are made using its "CreateSpace" program, in which DVDs are created, upon ordering, using DVD-R technology. The DVDs are then shipped about two days later. Some DVDs (such as the ''Jersey Shore'' Season 1 or ''The Unusuals'' Season 1) are released first as an Amazon.com exclusive for a limited time before being released elsewhere. On May 23, 2011, Amazon.com allowed customers to download Lady Gaga's ''Born This Way'' album for 99 cents, resulting in some downloads being delayed, due to an extremely high volume of downloads.<ref name=post>{{cite news|title=Lady Gaga's $0.99 Album Download Overwhelms Amazon|work=Mashable|date=May 23, 2011|url=http://mashable.com/2011/05/23/lady-gaga-amazon-2/|url-status=live|archive-url=https://web.archive.org/web/20110525090159/http://mashable.com/2011/05/23/lady-gaga-amazon-2/|archive-date=May 25, 2011}}</ref>

==Amazon Web Services== {{Main|Amazon Web Services}} thumb|AWS Summit 2013 event in New York City

Amazon launched Amazon Web Services (AWS) in 2002, which provides programmatic access to latent features on its website.

In November 2005, Amazon began testing Amazon Mechanical Turk, an application programming interface (API) allowing programs to dispatch tasks to human processors.

In March 2006, Amazon launched an online storage service called Amazon Simple Storage Service (Amazon S3). An unlimited number of data objects, from 1 byte to 5 terabytes in size, can be stored in S3 and distributed via HTTP or BitTorrent. The service charges monthly fees for data stored and transferred. In 2006, Amazon introduced Amazon Simple Queue Service (Amazon SQS), a distributed queue messaging service, and product wikis (later folded into Amapedia) and discussion forums for certain products using guidelines that follow standard message board conventions.

Also in 2006, Amazon introduced Amazon Elastic Compute Cloud (Amazon EC2), a virtual site farm,<ref>{{cite web |url = http://aws.typepad.com/aws/2006/08/amazon_ec2_beta.html |title = Amazon EC2 Beta |first = Jeff |last = Barr |date = August 25, 2006 |work = Amazon Web Services Blog |access-date = May 27, 2014 |url-status = live |archive-url = https://web.archive.org/web/20140603232800/http://aws.typepad.com/aws/2006/08/amazon_ec2_beta.html |archive-date = June 3, 2014 }}</ref> allowing users to use the Amazon infrastructure to run applications ranging from running simulations to web hosting. In 2008, Amazon improved the service by adding Elastic Block Store (EBS), offering persistent storage for Amazon EC2 instances and Elastic IP addresses, and offering static IP addresses designed for dynamic cloud computing. Amazon introduced SimpleDB, a database system, allowing users of its other infrastructure to utilize a high-reliability, high-performance database system. In 2008, Amazon graduated EC2 from beta to "Generally Available" and added support for the Microsoft Windows platform.<ref>{{cite web|url=http://phx.corporate-ir.net/phoenix.zhtml?c=176060&p=irol-newsArticle&ID=1216597&highlight=|title=Amazon Web Services Launches Amazon EC2 for Windows|publisher=Amazon.com|date=October 23, 2008|access-date=May 27, 2014|archive-url=https://web.archive.org/web/20141004074714/http://phx.corporate-ir.net/phoenix.zhtml?c=176060&p=irol-newsArticle&ID=1216597&highlight=|archive-date=October 4, 2014|url-status=dead}}</ref>

Amazon continues to refine and add services to AWS, adding such services as Scalable DNS service (Amazon Route 53), payment handling, and AWS specific APIs for its Mechanical Turk service.

In August 2012, Amazon announced Amazon Glacier, a low-cost online file storage web service that provides reliable data archiving, storage, and backup.<ref>{{cite news|first=Stephanie|last=Mlot|title=Amazon Launches Glacier Cloud Storage Service|date=August 21, 2012|website=PCMag.com|publisher=Ziff Davis}}</ref>

AWS Identity and Access Management (IAM) was launched in June 2012<ref>{{Cite web|url=https://aws.amazon.com/about-aws/whats-new/2012/06/11/Announcing-IAM-Roles-for-EC2-instances/|title=Announcing AWS Identity and Access Management (IAM) roles for EC2 instances}}</ref> and later in November 2012 at AWS' web developer conference in Las Vegas it announced it was targeting large companies as cloud storage clients. It will further cut its S3 prices to customers with long-term contracts in its "Redshift" storage service launching in 2013.

In March 2013 Amazon announced its Mobile Ads API for developers. The new Ads API can be used on apps distributed on any Android platform as long as the app is also available on Amazon's Appstore.<ref>Panzarino, Matthew. (March 4, 2013) [https://thenextweb.com/mobile/2013/03/04/amazon-introduces-mobile-ads-api-offering-in-app-advertising-to-u-s-viewers-of-any-android-app/?fromcat=all Amazon Launches Mobile Ads API] {{webarchive|url=https://web.archive.org/web/20130308082133/http://thenextweb.com/mobile/2013/03/04/amazon-introduces-mobile-ads-api-offering-in-app-advertising-to-u-s-viewers-of-any-android-app/?fromcat=all |date=2013-03-08 }}. Thenextweb.com. Retrieved on July 21, 2013.</ref>

As of December 2014, Amazon Web Services operated 1.4 Million servers across 11 regions and 28 availability zones.<ref>{{cite web|url=http://www.geek.com/chips/just-how-big-is-amazons-aws-business-hint-its-absolutely-massive-1610221/|title=Just how big is Amazon's AWS business? (hint: it's absolutely massive)|publisher=Geek.com|access-date=December 22, 2014|url-status=live|archive-url=https://web.archive.org/web/20141215043729/http://www.geek.com/chips/just-how-big-is-amazons-aws-business-hint-its-absolutely-massive-1610221/|archive-date=December 15, 2014}}</ref>

In January 2015, AWS announced its own email and scheduling service dubbed WorkMail.<ref>{{cite web|url=https://www.forbes.com/sites/benkepes/2015/01/28/amazon-changes-the-game-again-aws-introduces-workmail/|title=Amazon Changes The Game Again--AWS Introduces WorkMail|author=Ben Kepes|date=January 28, 2015|work=Forbes|url-status=live|archive-url=https://web.archive.org/web/20170710180717/https://www.forbes.com/sites/benkepes/2015/01/28/amazon-changes-the-game-again-aws-introduces-workmail/|archive-date=July 10, 2017}}</ref>

==Amazon Publishing== {{Main|Amazon Publishing}} Amazon Publishing is Amazon's publishing unit launched in May 2009.<ref>[http://phx.corporate-ir.net/phoenix.zhtml?ID=1287891&p=irol-newsArticle&c=176060&highlight= "Introducing AmazonEncore"], Amazon Press Release, May 13, 2009</ref> It is composed of AmazonEncore, AmazonCrossing, Montlake Romance, Thomas & Mercer, 47North, Powered by Amazon, New Harvest, Grand Harbor Press, Two Lions, Skyscape and Waterfall Press.

Launched in 2005, Amazon Shorts offered exclusive short stories and non-fiction pieces from best-selling authors for download from the Kindle Store. By June 2007, the program had over 1,700 pieces and was adding about 50 new pieces per week, but the program was discontinued on June 1, 2010.<ref>{{cite web|title=Amazon Shorts Shutting Down: Company Will No Longer Publish Short Stories|url=https://www.huffingtonpost.com/2010/05/06/amazon-shorts-shutting-do_n_565895.html|website=Huffington Post|date=6 July 2010 |access-date=21 November 2016|url-status=live|archive-url=https://web.archive.org/web/20161122153259/http://www.huffingtonpost.com/2010/05/06/amazon-shorts-shutting-do_n_565895.html|archive-date=22 November 2016}}</ref>

==AmazonSmile== 500px|right|Impact of AmazonSmile donations to WikiMedia Foundation As part of its corporate social responsibility activities, Amazon created "channels" to benefit certain causes. In 2004, Amazon allowed customers to donate $6 to $200 to the campaigns of 2004 US presidential candidates, providing links that raised $300,000 for the candidates.<ref>{{cite news|last=Justice|first=Glen|title=Kerry Kept Money Coming With the Internet as His ATM|url=https://www.nytimes.com/2004/11/06/politics/campaign/06internet.html?pagewanted=print&position=&_r=0|access-date=February 2, 2013|newspaper=The New York Times|date=November 6, 2004|url-status=live|archive-url=https://web.archive.org/web/20130520131327/http://www.nytimes.com/2004/11/06/politics/campaign/06internet.html?pagewanted=print&position=&_r=0|archive-date=May 20, 2013}}</ref> Amazon has periodically reactivated a Red Cross donation channel after crises such as Hurricane Sandy, Hurricane Katrina, and the 2004 earthquake and tsunami in the Indian Ocean. By January 2005, nearly 200,000 people had donated over $15.7 million in the US.<ref>''[https://web.archive.org/web/20180801221135/http://www.redcross.org/images/MEDIA_CustomProductCatalog/m16141139_EWash_Publications_FY11_Regional_Annual_Report.pdf More than $43 Million Raised by Consumer Programs for Red Cross Tsunami Relief]'', American Red Cross press release, January 21, 2005.</ref>

In 2013, Amazon launched a charity initiative called AmazonSmile.<ref>{{cite web|title=Amazon Launches New Charity Site to Give Back to Nonprofits|date=7 November 2013|url=https://nonprofitquarterly.org/2013/11/07/amazon-launches-new-charity-site-to-give-back-to-nonprofits/|access-date=25 July 2016|url-status=live|archive-url=https://web.archive.org/web/20161011095326/https://nonprofitquarterly.org/2013/11/07/amazon-launches-new-charity-site-to-give-back-to-nonprofits/|archive-date=11 October 2016}}</ref> It could be accessed by going to {{mono|smile.amazon.com}},<ref>{{cite web|title=AmazonSmile United States|url=https://smile.amazon.com|access-date=11 July 2020}}</ref> {{mono|smile.amazon.co.uk}},<ref>{{cite web|title=AmazonSmile United Kingdom|url=https://smile.amazon.co.uk|access-date=11 July 2020}}</ref> or {{mono|smile.amazon.de}}<ref>{{cite web|title=AmazonSmile Germany|url=https://smile.amazon.de|access-date=11 July 2020}}</ref> when normally shopping, and allowed Amazon to donate 0.5% of the sale price of eligible items to the customer's selected charity as its sponsor.<ref>[http://patch.com/new-jersey/chatham/shop-amazonsmile-benefit-senior-services-chathams-0 Shop Amazon Smile to Benefit Senior Services] {{webarchive|url=https://web.archive.org/web/20150220115753/http://patch.com/new-jersey/chatham/shop-amazonsmile-benefit-senior-services-chathams-0 |date=2015-02-20 }}. Retrieved January 28, 2015.</ref><ref>{{cite web |url=http://smile.amazon.com/gp/aw/ch/about |title=Amazon allows you to donate to favorite charities |date=30 April 2005 |website=Smile.Amazon.com |access-date=28 June 2016 |url-status=live |archive-url=https://web.archive.org/web/20160826142845/http://smile.amazon.com/gp/aw/ch/about |archive-date=26 August 2016 }}</ref>

On January 18, 2023, Amazon announced that it would be winding down AmazonSmile on February 20, 2023, to focus on philanthropic giving programs.<ref>{{cite web |url=https://www.aboutamazon.com/news/company-news/amazon-closing-amazonsmile-to-focus-its-philanthropic-giving-to-programs-with-greater-impact |title=Amazon closing AmazonSmile to focus its philanthropic giving to programs with greater impact |date=18 Jan 2023 |website=smile.amazon.com |access-date=18 Jan 2023 }}</ref>

==Amazon Local== Amazon Local was a daily deal service launched in June 2011 in Boise, Idaho.<ref>{{cite web|url=http://local.amazon.com/mediaroom#amazonlocal-birthday|title=Amazon Local: Media Room|publisher=Local.amazon.com|access-date=December 5, 2013|url-status=dead|archive-url=https://web.archive.org/web/20140210022554/http://local.amazon.com/mediaroom#amazonlocal-birthday|archive-date=February 10, 2014}}</ref> {{as of|2013}}, Amazon Local offers daily deals to over 100 regions in 36 U.S. states. Amazon Local also acts as a deal aggregator; some of the deals are actually offered through LivingSocial, a firm in which Amazon has heavily invested.<ref>{{cite web|author=Pascal-Emmanuel Gobry|url=http://www.businessinsider.com/amazon-local-daily-deals-livingsocial-groupon-2011-6|title=Amazon.com: Amazon Local Is Its Foray Into The Daily Deal Space|work=Business Insider|date=June 2, 2011|access-date=January 31, 2013|url-status=live|archive-url=https://web.archive.org/web/20130210011820/http://www.businessinsider.com/amazon-local-daily-deals-livingsocial-groupon-2011-6|archive-date=February 10, 2013}}</ref>

It was launched gradually in the United Kingdom on August 29, 2012, starting in London and expanding to more towns and cities.<ref>{{cite news |url=https://www.bbc.co.uk/news/technology-19409207 |title=Amazon Local daily deal service launched in UK |work=BBC News |date=August 29, 2012 |access-date=April 22, 2014 |url-status=live |archive-url=https://web.archive.org/web/20140424150724/http://www.bbc.co.uk/news/technology-19409207 |archive-date=April 24, 2014 }}</ref>

On December 18, 2015, Amazon Local stopped selling daily deals; however, purchased deals remained valid according to its terms.<ref>[https://local.amazon.com/help Help - Amazon Local] {{webarchive|url=https://web.archive.org/web/20151208142103/https://local.amazon.com/help |date=2015-12-08 }} Retrieved December 1, 2015.</ref>

==Retail stores== [[File:Amazon Go in Seattle, December 2016.jpg|thumb|The first Amazon Go store|alt=]]{{Main|Amazon Books|Amazon Go|Amazon Fresh}} On November 2, 2015, Amazon opened its first physical retail store, a bookstore in the University Village shopping center in Seattle. The store, known as Amazon Books, has prices matched to those found on the Amazon website (for Prime members) and integrate online reviews into the store's shelves.<ref>{{cite news|last=Greene|first=Jay|url=http://www.seattletimes.com/business/amazon/amazon-opens-first-bricks-and-mortar-bookstore-at-u-village/|title=Amazon opening its first real bookstore — at U-Village|date=November 2, 2015|newspaper=The Seattle Times|access-date=December 14, 2015|url-status=live|archive-url=https://web.archive.org/web/20160105181357/http://www.seattletimes.com/business/amazon/amazon-opens-first-bricks-and-mortar-bookstore-at-u-village/|archive-date=January 5, 2016}}</ref><ref>{{cite magazine|last=Eadicicco|first=Lisa|url=https://time.com/4099690/amazon-books-bookstore/|title=Look Inside Amazon's First Physical Store|date=November 4, 2015|magazine=TIME|access-date=December 14, 2015|url-status=live|archive-url=https://web.archive.org/web/20151212125453/http://time.com/4099690/amazon-books-bookstore/|archive-date=December 12, 2015}}</ref><ref>{{cite news|last=Weise|first=Elizabeth|url=https://www.usatoday.com/story/experience/2015/11/02/amazon--brick-and-mortar-store-seattle-bookstore/75069496/|title=Amazon opens a physical bookstore, but still hopes you buy online|date=November 3, 2015|work=USA Today|access-date=December 14, 2015|url-status=live|archive-url=https://web.archive.org/web/20151214014705/http://www.usatoday.com/story/experience/2015/11/02/amazon--brick-and-mortar-store-seattle-bookstore/75069496/|archive-date=December 14, 2015}}</ref>

On January 22, 2018, Amazon Go, a store that uses cameras and sensors to detect items that a shopper grabs off shelves and automatically charges a shopper's Amazon account, was opened to the general public in Seattle.<ref name="amazon_go_seattle">{{cite web|url=https://www.seattletimes.com/business/amazon/amazon-go-cashierless-convenience-store-opening-to-the-public/|title=Amazon Go cashierless convenience store opens to the public in Seattle|author=Day, Matt|date=January 22, 2018|work=Seattle Times|access-date=June 4, 2018}}</ref><ref>{{cite web|url=https://www.usatoday.com/story/tech/news/2018/01/21/amazon-set-open-its-grocery-store-without-checkout-line-public/1048492001/|title=Amazon opens its grocery store without a checkout line to the public|author=Weise, Elizabeth|date=January 21, 2018|work=USAToday|access-date=June 4, 2018}}</ref> Customers scan their Amazon Go app as they enter, and are required to have an Amazon Go app installed on their smartphone and a linked Amazon account to be able to enter.<ref name="amazon_go_seattle" /> The technology is meant to eliminate the need for checkout lines.<ref>{{cite news|url=https://www.forbes.com/sites/curtissilver/2016/12/05/amazon-announces-no-line-retail-shopping-experience-with-amazon-go/|title=Amazon Announces No-Line Retail Shopping Experience With Amazon Go|last1=Silver|first1=Curtis|date=December 5, 2016|work=Forbes|access-date=December 5, 2016}}</ref><ref>{{cite news|url=https://techcrunch.com/2016/12/05/amazon-go/|title=Amazon launches a beta of Go, a cashier-free, app-based food shopping experience|last=Heater|first=Brian|date=December 5, 2016|access-date=December 6, 2016|work=TechCrunch}}</ref><ref name="amazon_go_verge">{{cite web|url=https://www.theverge.com/2016/12/5/13842592/amazon-go-new-cashier-less-convenience-store|title=Amazon just launched a cashier-free convenience store|author=Garun, Natt|date=December 5, 2016|work=The Verge|access-date=June 4, 2018}}</ref> Amazon Go was initially opened for Amazon employees in December 2016.<ref>{{cite web|url=http://www.businessinsider.com/amazon-go-grocery-store-future-photos-video-2016-12?op=1|title=This is Amazon's grocery store of the future: No cashiers, no registers and no lines|last1=Leswing|first1=Kif|date=December 5, 2016|website=Business Insider|access-date=December 5, 2016}}</ref><ref>{{cite web|url=https://www.engadget.com/2016/12/05/amazon-go-grocery-store/|title=Amazon Go is a grocery store with no checkout lines|last1=Hardawar|first1=Devindra|date=December 5, 2016|website=Engadget|access-date=December 5, 2016}}</ref><ref>{{Cite news|url=https://www.forbes.com/sites/groupthink/2017/01/20/amazon-go-is-about-payments-not-grocery/|title=Amazon Go Is About Payments, Not Grocery|last=Say|first=My|newspaper=Forbes|access-date=January 24, 2017}}</ref> By the end of 2018, there will be eight total Amazon Go stores located in Seattle, Chicago, San Francisco and New York.<ref>{{cite news |last=Statt|first=Nick|date=October 23, 2018 |title=Amazon's latest cashier-less Go store opens in San Francisco today |url=https://www.theverge.com/2018/10/23/18010022/amazon-go-cashier-less-store-san-francisco-location-opens |work=The Verge |access-date=November 2, 2018}}</ref> Amazon has plans to open as many as 3,000 Amazon Go locations across the United States by 2021.<ref>{{cite news |last=Soper |first=Spencer |date=September 19, 2018 |title=Amazon Will Consider Opening Up to 3,000 Cashierless Stores by 2021 |url=https://www.bloomberg.com/news/articles/2018-09-19/amazon-is-said-to-plan-up-to-3-000-cashierless-stores-by-2021 |work=Bloomberg News |access-date=November 2, 2018}}</ref>

Amazon announced to debut the Amazon 4-star in New York, Soho neighborhood Spring Street between Crosby and Lafayette on 27 September 2018. The store carries the 4-star and above rated products from around New York.<ref>{{Cite news|url=https://www.engadget.com/2018/09/26/amazon-4-star/|title=Amazon's new retail store only stocks items rated 4 stars and up|work=Engadget|access-date=2018-09-27|language=en-US}}</ref> The amazon website searches for the most rated, highly demanded, frequently bought and most wished for products which are then sold in the new amazon store under separate categories. Along with the paper price tags, the online-review cards will also be available for the customers to read before buying the product.<ref>{{Cite news|last=Thomas|first=Lauren|url=https://www.cnbc.com/2018/09/26/amazon-is-opening-a-new-store-that-sells-items-from-its-website.html|title=Amazon is opening a new store that sells items from its website rated 4 stars and above|date=2018-09-26|work=CNBC|access-date=2018-09-27}}</ref><ref>{{Cite news|url=https://www.theverge.com/2018/9/26/17907520/amazon-4-star-retail-store-new-york-soho|title=Amazon's new store only sells products with 4-star ratings and above|work=The Verge|access-date=2018-09-27}}</ref>

On November 11, 2019, Amazon announced plans to open a new type of grocery store in Los Angeles in 2020. In August 2020, Amazon revealed the name, Amazon Fresh. The chain's concept was the use of Dash Carts, which have screens and a scanner for a special code that is connected to the user's Amazon account. Customers sign in by scanning their unique codes found in the Amazon app, and as they put items in their carts, they are added to a list which gets charged to the user's credit card upon exiting the store. Unlike Amazon Go, the stores also have traditional checkouts.<ref>{{Cite web|date=2020-08-27|title=Introducing the first Amazon Fresh grocery store|url=https://blog.aboutamazon.com/shopping/introducing-the-first-amazon-fresh-grocery-store|access-date=2020-10-24|website=US Day One Blog|language=en}}</ref><ref>{{Cite web|last=Graham|first=Jefferson|title=Amazon Fresh opens first supermarket in Los Angeles with checkout in cart|url=https://www.usatoday.com/story/tech/2020/08/27/amazons-1st-fresh-supermarket-lets-you-check-out-your-cart/5622666002/|access-date=2020-10-24|website=USA TODAY|language=en-US}}</ref> The first store opened in the Woodland Hills neighborhood in September 2020.<ref>{{Cite web|title=Amazon Opens First Fresh Grocery Store in Woodland Hills|url=https://www.nbclosangeles.com/news/local/amazon-opens-first-fresh-grocery-store-in-woodland-hills/2429879/|access-date=2020-10-24|website=NBC Los Angeles|date=17 September 2020 |language=en-US}}</ref> A second store opened in Irvine in October 2020.<ref>{{Cite web|date=2020-10-22|title=Amazon Fresh grocery store opens at Irvine Market Place|url=https://www.ocregister.com/amazon-fresh-store-opens-at-irvine-market-place|access-date=2020-10-24|website=Orange County Register|language=en-US}}</ref> Amazon Fresh currently has locations in California, Illinois, Pennsylvania, Virginia, Washington, and Washington, D.C., in the United States along with London in the United Kingdom.<ref>{{cite web |title=Store Locations |url=https://www.amazon.com/fmc/m/20190651?almBrandId=QW1hem9uIEZyZXNo |website=www.amazon.com |access-date=August 7, 2021}}</ref><ref>{{cite web| title=Amazon Fresh stores. Now open in London.|website=www.amazon.co.uk |url= https://www.amazon.co.uk/b?ie=UTF8&node=21962024031|access-date=August 7, 2021}}</ref>

== Amazon Home Services == In March 2015 Amazon launched a new on-demand service, Amazon Home Services, aimed at offering homeowners a marketplace for professional services such as plumbing, electrical, audio/visual installation, and lawn services (home improvement services). The Home Services category designed to make finding a specialist easy by verifying that providers are properly licensed and insured for the job. Service is "Satisfaction Guaranteed" and offers a refund if you are not happy in the end. Additionally, reviews are verified so you know the reviewer actually paid for and used the services.<ref>{{cite web|url=http://www.businessinsider.com/amazon-introduces-amazon-home-services-2015-3/|title=Now you can book a plumber or house cleaner on Amazon in 60 seconds|author=Dave Smith|date=March 30, 2015|work=Forbes|url-status=live|archive-url=https://web.archive.org/web/20150408105956/http://www.businessinsider.com/amazon-introduces-amazon-home-services-2015-3|archive-date=April 8, 2015}}</ref>

== Amazon Cash/Top Up == Amazon Cash (in the United States and Canada) and Amazon Top Up (in the United Kingdom) are services allowing Amazon shoppers to add money to their Amazon account at a physical retail store.<ref>{{Cite news|url=http://fortune.com/2017/04/03/amazon-cash-payments/|title=Here's How to Use Cash to Buy Stuff on Amazon|last=Reisinger|first=Don|date=3 April 2017|work=Fortune|access-date=30 March 2018}}</ref> The service, launched in April 2017, allows users to add between $5 and $500 (£5 and £250) to their accounts by paying with cash at a participating retailer, who scans a barcode linked to a customer's Amazon account.<ref>{{Cite news|url=https://www.cnbc.com/2017/04/03/how-to-use-amazon-cash.html|title=You can use cash to shop on Amazon -- here's how|last=Haselton|first=Todd|date=3 April 2017|work=CNBC|access-date=30 March 2018}}</ref> Users can present the app on paper, on the Amazon app, or as a text message sent by the Amazon website.<ref>{{Cite news|url=http://www.businessinsider.com/amazon-launches-amazon-cash-2017-4?op=1|title=Amazon launches Amazon Cash|date=5 April 2017|work=Business Insider|access-date=30 March 2018}}</ref> Participating retailers include 7-Eleven, CVS Pharmacy, and GameStop.

As of May 2024, Amazon Cash has been deprecated.<ref>{{Cite web |title=Amazon Cash has been deprecated. |url=https://www.amazon.com/b?ie=UTF8&node=14583169011 |url-status=live |archive-url=https://web.archive.org/web/20240507134119/https://www.amazon.com/b?ie=UTF8&node=14583169011 |archive-date=May 7, 2024 |access-date=June 26, 2024 |website=Amazon}}</ref>

== References == {{reflist}}

Category:Amazon (company) Amazon Amazon