# Watercare Services

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{{Short description|Asset management company in New Zealand}}
{{Use dmy dates|date=April 2022}}
{{Use New Zealand English|date=May 2020}}
{{Infobox company
| name = Watercare Services Limited
| logo = Watercare Services Logo (2023).svg
| type = [Council-controlled organisation](/source/Council-controlled_organisation)
| industry = {{Unbulleted list|[Water industry](/source/Water_industry)|[Public works](/source/Public_works)|}}
| fate = 
| predecessor = 
| successor = <!-- or: | successors = -->
| founded = 21 August 1991
| founder = <!-- or: | founders = -->
| defunct = <!-- {{End date|YYYY|MM|DD}} -->
| hq_location_city = Auckland
| hq_location_country = New Zealand
| area_served = [Auckland](/source/Auckland) excluding [Papakura](/source/Papakura_District)
| key_people = Jamie Sinclair, Chief Executive
| products = 
| services = {{Unbulleted list|[Drinking water](/source/Drinking_water)|[Wastewater](/source/Wastewater)}}
| owners = [Auckland Council](/source/Auckland_Council)
| num_employees = 984
| num_employees_year = 2019<!-- Year of num_employees data (if known) -->
| parent = 
| website = https://www.watercare.co.nz/
}}
'''Watercare Services''' (Watercare) is an [infrastructure asset management](/source/infrastructure_asset_management) [council-controlled organisation](/source/council-controlled_organisation) (CCO) that manages the drinking water and wastewater services of the [Auckland Region](/source/Auckland_Region) of New Zealand.  Watercare is registered with the [New Zealand Companies Office](/source/New_Zealand_Companies_Office) as Watercare Services Limited, and is 100% owned by [Auckland Council](/source/Auckland_Council).<ref>{{cite web|url= https://companies-register.companiesoffice.govt.nz/ |publisher= New Zealand Companies Office|title=Companies Register|access-date=3 May 2020|quote=Company No 519049}}</ref>

==Establishment==
Watercare Services Ltd was first incorporated in August 1991, and formed as a [local-authority trading enterprise](/source/local-authority_trading_enterprise) in 1992.<ref>{{cite web| url= https://www.watercare.co.nz/CMSPages/GetAzureFile.aspx?path=~%5Cwatercarepublicweb%5Cmedia%5Cwatercare-media-library%5Cwastewater-collection-treatment%5Cwastewater_history.pdf&hash=dc6dd629549612190f48477cb86ba8b25020f64eb606e2ad50c2f76367239589 |title=The history of wastewater treatment in Auckland, 1878 to 2005 |publisher= Watercare| access-date=3 May 2020}}</ref> The drinking water services provider Metrowater, founded in 1997, was integrated into Watercare in 2010.<ref>{{cite web |title=Metrowater Annual Report 2009/10 |url=https://www.watercare.co.nz/CMSPages/GetAzureFile.aspx?path=~%5Cwatercarepublicweb%5Cmedia%5Cwatercare-media-library%5Creports-and-publications%5Cmetrowater-annual-report-2010.pdf&hash=4b05a6da4ca6ec0c87dcf37f39e1fe0c4f0a8945d8abbe8ec6b324df8c4b3c56 |publisher=Metrowater |access-date=24 April 2022}}</ref> Watercare became a [council-controlled organisation](/source/council-controlled_organisation) under the [Local Government Act 2002](/source/Local_Government_Act_2002) on 1 July 2012.<ref>{{cite web|url=https://www.watercare.co.nz/About-us/Who-we-are#funded |title= Who we are| publisher=Watercare| access-date=3 May 2020}}</ref> Watercare provides services to properties across the Auckland region with the exception of [Papakura](/source/Papakura), where [Veolia Water](/source/Veolia_Water) retails water and wastewater services to homes and businesses under a franchise agreement.<ref>{{cite web |url= https://www.aucklandcouncil.govt.nz/about-auckland-council/how-auckland-council-works/council-controlled-organisations/Pages/watercare.aspx |title= Watercare |publisher= Auckland Council |access-date=3 May 2020}}</ref>

==Operating model==
On 28 January 2020, the [Minister of Local Government](/source/Minister_of_Local_Government_(New_Zealand)), [Hon Nanaia Mahuta](/source/Nanaia_Mahuta), released Cabinet papers and minutes setting out intentions for reform of service delivery and funding arrangements for the three waters services nationwide. The Cabinet paper referred to two key challenges of affordability and capability that are facing New Zealand's three waters service delivery. There was specific reference in the Cabinet paper to Watercare as an example of one approach to service delivery that had successfully built capability through the scale of its operations.  The paper also noted advantages of the Watercare operating model compared with other jurisdictions, in relation to investment planning and trade-offs between capital and operating expenditure.<ref>{{cite web| url= https://www.dia.govt.nz/diawebsite.nsf/Files/Proactive-releases/$file/three-waters-service-delivery-and-funding-arrangements-approach-to-reform.pdf| publisher= Hon Nanaia Mahuta, Minister of Local Government|title=Proactive release of Cabinet material about three waters service delivery and funding arrangements|date=28 January 2020 |access-date=26 April 2020}}</ref>

==Key people==
Raveen Jaduram was chief executive for six years, but resigned in October 2020, amidst controversy about his salary.<ref>{{cite news|url=https://www.stuff.co.nz/national/300084123/watercare-chief-executive-raveen-jaduram-resigns-amid-aucklands-worst-drought-in-25-years | title=WWatercare chief executive Raveen Jaduram resigns amid Auckland's worst drought in 25 years | work=Stuff| date=17 August 2020| first=Todd| last=Niall| access-date=7 May 2021}}</ref>

In March 2021, Watercare announced that Jon Lamonte, previously chief executive of [Sydney Metro](/source/Sydney_Metro), had been appointed as the new chief executive.<ref>{{cite news| url=https://www.nzherald.co.nz/nz/aucklands-new-watercare-boss-jon-lamonte-to-earn-almost-200k-less-than-his-predecessor/Q7LJKXU7JTWFLOTYFBSRWVUQHI/| title=Auckland's new Watercare boss Jon Lamonte to earn almost $200k less than his predecessor| work=New Zealand Herald| date=2 March 2021| access-date= 7 May 2021}}</ref>

==Significant projects==
===Central interceptor===
{{main|Central Interceptor}}
Watercare is building a large main trunk sewer between Western Springs, near Auckland Zoo, and the Māngere wastewater treatment plant.  The commissioning of the Central interceptor is expected to bring an 80% reduction in the incidents of sewage pollution of the inner city beaches and waterways that currently occur during wet weather overflows.  The project is estimated to cost approximately $1.2 billion, and is the largest wastewater project in the history of the organisation.<ref>{{cite news |title=Central Interceptor: Auckland's new $1.2 billion sewer tunnel to clean up beaches |url= https://www.nzherald.co.nz/nz/news/article.cfm?c_id=1&objectid=12212221 |last= Orsman |first=  Bernard |publisher=[The New Zealand Herald](/source/The_New_Zealand_Herald)  |date=14 March 2019| accessdate=31 March 2019 |archive-url= https://web.archive.org/web/20200504014825/https://www.nzherald.co.nz/nz/news/article.cfm?c_id=1&objectid=12212221 |archive-date=4 May 2020}}</ref>

==See also==
* [Water supply and sanitation in New Zealand](/source/Water_supply_and_sanitation_in_New_Zealand)
* [Infrastructure asset management](/source/Infrastructure_asset_management)
* [Water supply network](/source/Water_supply_network)
* [Wastewater](/source/Wastewater)

==References==
{{Reflist}}

==External links==
* [https://www.watercare.co.nz/ Watercare]

Category: Auckland Region
Category:Water supply and sanitation in New Zealand
Category:Infrastructure in New Zealand
Category:Companies based in Auckland
Category:Companies owned by municipalities of New Zealand

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Adapted from the Wikipedia article [Watercare Services](https://en.wikipedia.org/wiki/Watercare_Services) by Wikipedia contributors ([contributor history](https://en.wikipedia.org/wiki/Watercare_Services?action=history)). Available under [Creative Commons Attribution-ShareAlike 4.0 International](https://creativecommons.org/licenses/by-sa/4.0/). Changes may have been made.
