# Telecom Plus

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British utility company

Telecom Plus plc Type Public Traded as LSE: TEP FTSE 250 component ISIN GB0008794710 Industry Public utility Key people Charles Wigoder (Executive Chairman) Andrew Lindsay (Co-CEO) Stuart Burnett (Co-CEO) Products Landline telephony, mobile telephony, broadband, gas, electricity. Revenue £1,838.2 million (2025)[1] Operating income £115.9 million (2025)[1] Net income £76.1 million (2025)[1] Number of employees 2,291 (2025)[1]

**Telecom Plus plc** is a British [multi-utility](/source/Multi-utility) supplier of gas, electricity, home insurance, and landline, broadband and mobile services to residences and businesses. It is listed on the [London Stock Exchange](/source/London_Stock_Exchange) and is a constituent of the [FTSE 250 Index](/source/FTSE_250_Index).

## History

The company was founded in 1996 as a telecommunications business. Its first product, launched in 1997, was a least cost call routing 'Smart Box', a gadget that plugs into a phone socket and routes the calls to alternative networks at a cheaper rate than British Telecom.[2]

In 2017, the company sold its 20% stake in [Opus Energy](/source/Opus_Energy) to [Drax Group](/source/Drax_Group).[3]

In October 2023, the company had over 949,000 customers.[4]

In December 2025, it was reported that the company was vying to take a stake in UK energy provider [OVO Energy](/source/OVO_Energy).[5]

## Key people

[Andrew Lindsay](/source/Andrew_Lindsay), a world-class rower who was a member of the gold medallist British team at the [2000 Olympics](/source/Rowing_at_the_2000_Summer_Olympics_%E2%80%93_Men's_eight),[6] joined Telecom Plus in 2007. He was the chief operating officer in 2009[7] and was promoted to chief executive officer in July 2010.[8] Lindsay held the CEO role jointly with Stuart Burnett from 2021, and in 2023 the company announced that Lindsay would step down at the 2024 AGM.[9]

## Operations

The company has two subsidiaries:

- [Utility Warehouse](/source/Utility_Warehouse) (branded as UW) operates a [landline](/source/Landline) telephony service, mobile telephony (as an [MVNO](/source/MVNO) on the [EE](/source/EE_(telecommunications)) network), supplies broadband, gas and electricity[10] and offers home insurance.[11] UW also offers a [pre-paid debit card](/source/Pre-paid_debit_card) which pays a "cashback" percentage on purchases (given as a credit against the monthly bill for other UW services) in return for a monthly fee.[12] The cards are operated by [Mastercard](/source/Mastercard) and issued by PSI-Pay Ltd,[12] a privately held company.[13]

- Telecommunications Management Limited provides a landline telephony service to small and medium-sized enterprise (SME) customers,[14] as well as operating the **1pMobile** consumer MVNO.[15]

The company uses a [multi-level marketing](/source/Multi-level_marketing) model to recruit customers and distributors.[16]

## References

1. ^ [***a***](#cite_ref-results_1-0) [***b***](#cite_ref-results_1-1) [***c***](#cite_ref-results_1-2) [***d***](#cite_ref-results_1-3) ["Annual Results 2025"](https://www.telecomplus.co.uk/~/media/Files/T/Telecomplus/documents/investors/reports-results-presentations/2025/telecom-plus-plc-annual-report-2025.pdf) (PDF). Telecom Plus. Retrieved 1 July 2025.

1. **[^](#cite_ref-2)** ["Sunday Times - Rich List"](https://web.archive.org/web/20110522160308/http://www.timesonline.co.uk/richlist/person/0,,34241,00.html). *[The Times](/source/The_Times)*. Archived from [the original](http://www.timesonline.co.uk/richlist/person/0,,34241,00.html) on 22 May 2011. Retrieved 3 April 2015.

1. **[^](#cite_ref-3)** ["Telecom Plus sells stake in energy business to Drax Group for £71m - Agile Energy Recovery Ltd"](https://agileenergy.net/telecom-plus-sells-stake-in-energy-business-to-drax-group-for-71m/). Agileenergy.net. 10 February 2017. Retrieved 1 March 2018.

1. **[^](#cite_ref-4)** ["Trading update and notice of results"](https://otp.tools.investis.com/clients/uk/telecom_plus/rns/regulatory-story.aspx?cid=2653&newsid=1724393). Telecom Plus. 11 October 2023.

1. **[^](#cite_ref-5)** Millard, Rahcel. ["Utility group Telecom Plus in deal talks with energy provider Ovo"](https://www.ft.com/content/3aef5357-1b35-4965-a7c7-83871824dacb). *FT*.

1. **[^](#cite_ref-6)** ["Golden Scots: Andrew Lindsay, businessman in a boat"](https://www.bbc.com/sport/scotland/18402044). *BBC Sport: Scotland*. 2 July 2012. Retrieved 24 November 2023.

1. **[^](#cite_ref-7)** ["Telecom Plus Plc: Report and Accounts"](https://find-and-update.company-information.service.gov.uk/company/03263464). *Companies House*. 31 March 2009. p. 1. Retrieved 24 November 2023.

1. **[^](#cite_ref-8)** ["Telecom Plus Plc: Report And Accounts"](https://find-and-update.company-information.service.gov.uk/company/03263464). *Companies House*. 31 March 2011. pp. 2, 34. Retrieved 24 November 2023.

1. **[^](#cite_ref-9)** Jackson, Mark (21 November 2023). ["Utility Warehouse Top 363,595 UK Broadband Users and Change CEO"](https://www.ispreview.co.uk/index.php/2023/11/utility-warehouse-top-363595-uk-broadband-users-and-change-ceo.html). *ISPreview UK*. Retrieved 24 November 2023.

1. **[^](#cite_ref-10)** Macalister, Terry; Jennifer Rankin (20 November 2013). ["RWE npower supply sale raises fears over UK withdrawal"](https://www.theguardian.com/business/2013/nov/20/npower-gas-electricity-utility-warehouse). *[The Guardian](/source/The_Guardian)*. Retrieved 6 October 2014.

1. **[^](#cite_ref-11)** ["Insurance from UW"](https://uw.co.uk/services/insurance). *uw.co.uk*. Retrieved 10 April 2023.

1. ^ [***a***](#cite_ref-:0_12-0) [***b***](#cite_ref-:0_12-1) ["UW Cashback Card"](https://uw.co.uk/services/cashback-card). *uw.co.uk*. Retrieved 10 April 2023.

1. **[^](#cite_ref-13)** ["PSI-Pay Ltd"](https://find-and-update.company-information.service.gov.uk/company/05899168). *Companies House*. Retrieved 10 April 2023.

1. **[^](#cite_ref-14)** ["TML - About us"](http://www.tmleurope.com/about.taf). Retrieved 14 April 2016.

1. **[^](#cite_ref-15)** ["1p mobile"](https://www.1pmobile.com/). Retrieved 1 March 2018.

1. **[^](#cite_ref-16)** Jones, Rupert (4 December 2009). ["Utility Warehouse under the spotlight"](https://www.theguardian.com/money/2009/dec/05/utility-warehouse-telecom-plus-distributor). *The Guardian*. Retrieved 30 June 2016.

## External links

- [Official website](https://telecomplus.co.uk/)

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Adapted from the Wikipedia article [Telecom Plus](https://en.wikipedia.org/wiki/Telecom_Plus) by Wikipedia contributors ([contributor history](https://en.wikipedia.org/wiki/Telecom_Plus?action=history)). Available under [Creative Commons Attribution-ShareAlike 4.0 International](https://creativecommons.org/licenses/by-sa/4.0/). Changes may have been made.