# SOLVIT

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**SOLVIT** is an informal problem-solving network of the [European Commission](/source/European_Commission) and the [member states of the European Union](/source/Member_state_of_the_European_Union) and the [EEA.](/source/European_Economic_Area) Created in 2002,[1] based on a 2001 [Recommendation](/source/Recommendation_(European_Union)),[2] it assists citizens and businesses to ascertain their EU rights where a dispute has arisen between a citizen or a company and a public authority of a [member state of the European Union](/source/Member_state_of_the_European_Union) and the [EEA](/source/European_Economic_Area) other than their country of origin, or in their country of origin after exercising their free movement rights elsewhere in the EEA. There is a SOLVIT centre in every member state (as well as in the EEA member states [Norway](/source/Norway), [Iceland](/source/Iceland), and [Liechtenstein](/source/Liechtenstein)).

SOLVIT is available free of charge, and mainly an online service.[3]

Whenever a problem occurs, the SOLVIT centres of the two countries concerned (the complainant's country of origin and the country where the problem occurred) will try to reach a solution within ten weeks.

On 2 May 2017 the European Commission announced a package of measures intended to enhance the functioning of the [Single Market](/source/European_Single_Market) within the EU,[4] which included a proposed action plan on reinforcing SOLVIT.[5] The Commission published a report in September 2022 celebrating the twentieth anniversary of the establishment of the network. The report noted that 28,600 cases had been addressed during this 20-year period and 85% of these had been resolved.[1]

The UK's Single Market Centre, which provided SOLVIT services for UK businesses and consumers, closed in January 2021.[6]

## References

1. ^ [***a***](#cite_ref-r2022_1-0) [***b***](#cite_ref-r2022_1-1) European Commission, [SOLVIT’s Helping Hand in the Single Market: celebrating 20 years](https://ec.europa.eu/solvit/_docs/2022/anniversary_report_print_en.pdf), Commission Staff Working Document, published 26 September 2022, accessed 15 March 2023

1. **[^](#cite_ref-2)** European Commission, [Internal Market/Consumer Affairs/Tourism Council: Council conclusions on the "SOLVIT" network](https://ec.europa.eu/solvit/_docs/2002/conclusions_en.pdf), published on 1 March 2002, accessed on 27 November 2025

1. **[^](#cite_ref-3)** ["What is SOLVIT?"](https://ec.europa.eu/solvit/what-is-solvit/index_en.htm). *SOLVIT*. Retrieved 2022-08-29.

1. **[^](#cite_ref-4)** European Commission, [New steps to enhance the functioning of the EU Single Market](https://ec.europa.eu/commission/news/new-steps-enhance-functioning-eu-single-market_en), accessed 16 May 2017

1. **[^](#cite_ref-5)** European Commission, [Action plan on the Reinforcement of SOLVIT: Bringing the benefits of the Single Market to citizens and businesses](http://ec.europa.eu/DocsRoom/documents/22763/attachments/2/translations/en/renditions/native), 2 May 2017, accessed 16 May 2017

1. **[^](#cite_ref-6)** UK Government, [UK Single Market Centre](https://www.gov.uk/government/groups/uk-single-market-centre), accessed 15 March 2023

## External links

- [http://ec.europa.eu/solvit/](http://ec.europa.eu/solvit/)

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