# Proactive information delivery

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In information systems, **proactive information delivery** (PID) is a paradigm of supporting users in doing their work by delivering them information related to the current working situation. Unlike [information search process](/source/Information_Search_Process) where the user has to initiate the search, PID tries to identify the user's current information need.

## Applications of PID

PID can be used for [Just-In-Time learning](/source/Augmented_learning) embedded in working processes.

## Examples of systems providing PID features

[Intellext Watson](/source/Intellext_Watson) was a prominent tool illustrating the concept of lightweight PID.

## Classification of PID methods

Classification of PID tools is given in [1]

## References

1. Holz, Harald; Maus, Heiko; Bernardi, Ansgar; Rostanin, Oleg (2005). "From Lightweight, Proactive Information Delivery to Business Process-Oriented Knowledge Management". *Journal of Universal Knowledge Management*. '***(2): 101–127. [CiteSeerX 10.1.1.63.8027](https://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.63.8027)***

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Adapted from the Wikipedia article [Proactive information delivery](https://en.wikipedia.org/wiki/Proactive_information_delivery) by Wikipedia contributors ([contributor history](https://en.wikipedia.org/wiki/Proactive_information_delivery?action=history)). Available under [Creative Commons Attribution-ShareAlike 4.0 International](https://creativecommons.org/licenses/by-sa/4.0/). Changes may have been made.