# EVoice

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eVoice Type Subsidiary Industry Business Services Founders Wendell Brown, Mark Klein, Craig Taro Gold Parent j2 Global, Inc. Website www.evoice.com

**eVoice** is a telecommunications service owned by j2 Global, Inc. The company manages incoming and outgoing calls using [virtual phone numbers](/source/Virtual_phone_number).[1] The service was initially founded by Wendell Brown, Mark Klein, and Craig Taro Gold in 2000 and re-launched in March 2010.

## Overview

As of 2020, eVoice provides toll-free and local phone numbers to subscribers in the United States and Canada.[2] The phone number is chosen by the user from available numbers in selected area codes. Based on how the user then configures the service, the user can then answer calls placed to the eVoice number on devices/phones owned by the subscriber. Users must have an established phone service in the United States or Canada to answer incoming calls. The [virtual phone number](/source/Virtual_phone_number) allows subscribers to remain accessible regardless of location.[3]

A competitor to eVoice is [Google Voice](/source/Google_Voice).[4]

## History

eVoice was founded in 2000 by Wendell Brown, Mark Klein, and Craig Taro Gold. Based at that time in [Menlo Park, CA](/source/Menlo_Park%2C_California)., eVoice was the world's first large-scale, Internet-enabled voicemail system. eVoice supplied voicemail solutions to [MCI](/source/MCI_Inc.) and [AT&T](/source/AT%26T), as well as web portals and [VoIP](/source/Voice_over_IP) providers including [Qwest](/source/Qwest), Snowball, and Dialpad.

eVoice was acquired by [AOL Time-Warner](/source/AOL_Time-Warner) in July 2008[5] and merged into [AOLbyPhone](/source/AOLbyPhone). Before the acquisition, eVoice raised more than $50 million in funding from [idealab!](https://en.wikipedia.org/w/index.php?title=Idealab!&action=edit&redlink=1), BlueRun Ventures (formerly Nokia Ventures), [Oak Investment Partners](/source/Oak_Investment_Partners), and Worldview Technology Partners.[6][7]

In June 2004, the eVoice brand name and internet domain were acquired by [j2 Global](/source/J2_Global) (NASDAQ:JCOM).[8] j2 Global, Inc. is a cloud services company that offers voice, email, online fax, and online backup services.

eVoice's Australian division was first established in Australia and New Zealand in 1995 as Zintel Communications, which was acquired by eVoice in 2012.[9]

## Technology

- Access to local and toll free numbers in the United States and Canada.[10]

- Multiple extensions (quantity limited), enabling dialing to specific employees or departments.

- Call routing to desired phone(s); forwarding to multiple phones simultaneously or in a specific order.

- Call screening. Announcement of caller name; calls can then be picked up or transferred to voicemail.

- Voicemail sent directly to email; management through a computer with a standard web browser.

- Text transcriptions of voicemail messages, delivered as a text message or email.

- [Conference call](/source/Conference_call) capability.

- Professional recorded greeting.

- Call transferring to voicemail, extensions, or another number.

- Mobile applications via iPhone, Android, or BlackBerry mobile devices.

- 24/7 live customer service and support; email support.

## References

1. **[^](#cite_ref-1)** Brooks, Chad (2019-12-05). ["eVoice Review"](https://web.archive.org/web/20210415234625/https://www.business.com/reviews/evoice/). Business.com. Archived from [the original](https://www.business.com/reviews/evoice/) on 2021-04-15. Retrieved 2021-04-15.

1. **[^](#cite_ref-2)** ["eVoice, Inc.: Private Company Information - Bloomberg"](https://web.archive.org/web/20121010014839/http://investing.businessweek.com/research/stocks/private/snapshot.asp?privcapId=95826). Investing.businessweek.com. 2001-07-23. Archived from [the original](http://investing.businessweek.com/research/stocks/private/snapshot.asp?privcapId=95826) on October 10, 2012. Retrieved 2016-12-01.

1. **[^](#cite_ref-3)** Blakely, Lindsay (2010-11-19). ["How My Team Stays Connected With No Office and No Face Time - CBS News"](http://www.bnet.com/blog/smb/how-my-team-stays-connected-with-no-office-and-no-face-time/2922?tag=mantle_skin;content). Bnet.com. Retrieved 2016-12-01.

1. **[^](#cite_ref-computerworld1_4-0)** Wagner, Mitch (2010-03-02). ["eVoice: Like Google Voice, with more for business"](http://www.computerworld.com/article/2467793/cloud-computing/evoice--like-google-voice--with-more-for-business.html). *[Computerworld](/source/Computerworld)*. Retrieved 2016-12-06.

1. **[^](#cite_ref-5)** Strom, David (2011-09-02). ["How Many Successful Acquisitions Has AOL Made?"](https://web.archive.org/web/20140405023130/http://readwrite.com/2011/09/02/how-many-successful-acquisitio). *[ReadWrite](/source/ReadWrite)*. Archived from the original on 2014-04-05. Retrieved 2016-12-01.

1. **[^](#cite_ref-6)** ["EVoice | Virtual PBX"](https://web.archive.org/web/20130603175041/http://www.virtualpbxcompare.com/service-provider/evoice.html). Archived from [the original](http://www.virtualpbxcompare.com/service-provider/evoice.html) on 2013-06-03. Retrieved 2013-06-05.

1. **[^](#cite_ref-7)** Ian (2001-07-23). ["It's Official… | Ian Andrew Bell"](http://www.ianbell.com/2001/07/23/its-official/). Ianbell.com. Retrieved 2016-12-01.

1. **[^](#cite_ref-8)** [http://tess2.uspto.gov/bin/showfield?f=doc&state=4002:d8ikur.2.2](http://tess2.uspto.gov/bin/showfield?f=doc&state=4002:d8ikur.2.2)

1. **[^](#cite_ref-9)** ["About Us | eVoice® Australia"](https://web.archive.org/web/20170123035713/https://au.evoice.com/about-evoice). Au.evoice.com. 2014-06-20. Archived from [the original](https://au.evoice.com/about-evoice) on 2017-01-23. Retrieved 2016-12-01.

1. **[^](#cite_ref-10)** ["Tech Round up: Thursday - 22 April 2010 (GFI, eVoice, Xerox, OfferLoung, Verizon, Symantec, Serif) | Smallbiztechnology.com"](https://web.archive.org/web/20100528112241/http://smallbiztechnology.com/archive/2010/04/tech-round-up-thursday---22-ap.html). Archived from [the original](http://smallbiztechnology.com/archive/2010/04/tech-round-up-thursday---22-ap.html) on 2010-05-28. Retrieved 2011-02-04.

## External links

- [Official website](https://www.evoice.com/)

- [eVoice Australia website](https://www.evoice.com.au) [Archived](https://web.archive.org/web/20180421042435/https://www.evoice.com.au/) 2018-04-21 at the [Wayback Machine](/source/Wayback_Machine)

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Adapted from the Wikipedia article [EVoice](https://en.wikipedia.org/wiki/EVoice) by Wikipedia contributors ([contributor history](https://en.wikipedia.org/wiki/EVoice?action=history)). Available under [Creative Commons Attribution-ShareAlike 4.0 International](https://creativecommons.org/licenses/by-sa/4.0/). Changes may have been made.
