# Delivery.com

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American online platform and suite of mobile apps

delivery.com LLC Type of business Private Headquarters New York City, New York Area served United States Key people Jed Kleckner[1][2] (CEO) Industry Online food ordering Services Food delivery Employees 264 (2019)[3] URL delivery.com

**delivery.com LLC** is an American online platform and suite of [mobile apps](/source/Mobile_app) that enables users to order from local [restaurants](/source/Restaurant) and stores for on-demand delivery. The company currently[*[when?](https://en.wikipedia.org/wiki/Wikipedia:Manual_of_Style/Dates_and_numbers#Chronological_items)*] has more than one million users and an [online marketplace](/source/Online_marketplace) of more than 12,000 restaurants, [wine and liquor stores](/source/Liquor_store), [grocery stores](/source/Grocery_store), and [laundry](/source/Laundry)/[dry cleaning](/source/Dry_cleaning) providers.[4]

Headquartered in [New York](/source/New_York_City), delivery.com offers service in over one hundred cities across the [United States](/source/United_States), including [Chicago](/source/Chicago), [Boston](/source/Boston), [San Francisco](/source/San_Francisco), [Los Angeles](/source/Los_Angeles), and [Washington D.C.](/source/Washington%2C_D.C.)[5][4] In 2014, delivery.com expanded into [Hong Kong](/source/Hong_Kong).[6] The Hong Kong assets were then sold to [Foodpanda](/source/Foodpanda) in 2016, ending delivery.com's international business.[7]

## Products and services

### Online ordering

Users can place orders online at www.delivery.com or download the [mobile app](/source/Mobile_app) for [iOS](/source/IOS) or [Android](/source/Android_(operating_system)). To place an order, the user must first enter their address to find out what merchants are available for delivery or pickup. From there, they can add items to their “bag”, including [food](/source/Food), [alcohol](/source/Liquor), [groceries](/source/Groceries), or laundry services like wash-and-fold, dry cleaning, or [tailoring](/source/Tailoring). Secure payment methods available to delivery.com users include [credit card](/source/Credit_card), [PayPal](/source/PayPal), [Apple Pay](/source/Apple_Pay), [Visa Checkout](/source/Visa_Checkout), or [cash](/source/Cash).[8] They also have the option to leave a [tip](/source/Tip_(gratuity)) at the time of checkout.

As a marketplace platform, delivery.com does not make or prepare food, nor does it handle laundry or deliver any of the items sold. When a user places an order, the order details are automatically sent to the intended merchant; the merchant confirms receipt from delivery.com then prepares and delivers the order.[*[citation needed](https://en.wikipedia.org/wiki/Wikipedia:Citation_needed)*]

### API partners

delivery.com offers an open Developer API that enables developers to tap into its merchant.[9] As a result of these efforts, delivery.com currently powers online ordering for a number of companies and third-party apps, including [WeWork](/source/WeWork), [LevelUp](/source/LevelUp), BringMeThat.com, Menuless.com, Zipongo, Foodme.io, and others.[10][11][12]

On February 11, 2016, delivery.com announced an integration with [Foursquare](/source/Foursquare_City_Guide), powering online ordering for the local discovery app.[13]

### Competitors

delivery.com's main competitors are [Grubhub](/source/Grubhub), [Seamless](/source/Seamless_(company)), [Eat24](/source/Grubhub), [ChowNow](/source/ChowNow), [Uber Eats](/source/Uber_Eats), [Postmates](/source/Postmates), and [DoorDash](/source/DoorDash).[*[citation needed](https://en.wikipedia.org/wiki/Wikipedia:Citation_needed)*]

## References

1. **[^](#cite_ref-1)** Taurasi, Liz (2015-05-20). ["Delivery.com CEO: Google's Entry Into Food Ordering Was a Matter of When — Not If"](https://streetfightmag.com/2015/05/20/delivery-com-ceo-googles-entry-into-food-ordering-was-a-matter-of-when-not-if/). *Street Fight*. Retrieved 2020-06-12.

1. **[^](#cite_ref-2)** O'Brien, Sara Ashley (2020-04-22). ["Coronavirus training by text message: How some companies are keeping workers informed"](https://wtop.com/business-finance/2020/04/coronavirus-training-by-text-message-how-some-companies-are-keeping-workers-informed/). *WTOP*. Retrieved 2020-06-12.

1. **[^](#cite_ref-3)** ["delivery.com Company Profile"](https://craft.co/deliverycom). Craft. Retrieved December 9, 2019.

1. ^ [***a***](#cite_ref-:0_4-0) [***b***](#cite_ref-:0_4-1) ["About Us"](https://www.delivery.com/info/about). *Delivery.com*.

1. **[^](#cite_ref-5)** ["Archived copy"](https://web.archive.org/web/20160404160753/https://www.delivery.com/info/about). Archived from [the original](https://www.delivery.com/info/about) on 2016-04-04. Retrieved 2016-02-11.{{[cite web](https://en.wikipedia.org/wiki/Template:Cite_web)}}: CS1 maint: archived copy as title ([link](https://en.wikipedia.org/wiki/Category:CS1_maint:_archived_copy_as_title))

1. **[^](#cite_ref-6)** Shu, Catherine (2014-04-29). ["Food Ordering Site Delivery.com Expands To Hong Kong"](https://techcrunch.com/2014/04/29/hongkong-deliverycom/). TechCrunch. Retrieved 2017-03-09.

1. **[^](#cite_ref-7)** Auchard, Eric (2016-03-16). ["Foodpanda buys Delivery.com's HK business, consolidating territories"](https://www.reuters.com/article/us-rocket-internet-food-delivery/foodpanda-buys-delivery-coms-hk-business-consolidating-territories-idUSKCN0WK08D/). *Reuters*. Retrieved 2019-12-01.

1. **[^](#cite_ref-8)** ["LoopPay Breach, Samsung Pay, Apple Pay Updates"](http://www.pymnts.com/news/2015/mobile-pay-roundup-looppays-breach-verizons-pay-plays-mobile-gas-wars-erupt/). *PYMNTS.com*. 2015-10-08. Retrieved 2017-03-09.

1. **[^](#cite_ref-9)** ["Introduction – API Documentation | delivery.com"](https://web.archive.org/web/20210420011610/https://developers.delivery.com/overview/). *Developers.delivery.com*. 2013-08-02. Archived from [the original](https://developers.delivery.com/overview/) on 2021-04-20. Retrieved 2017-03-09.

1. **[^](#cite_ref-10)** ["Introducing Yelp Platform! Transactions Made Easy, Directly Through Yelp - Yelp"](https://officialblog.yelp.com/2013/07/yelp-connects-people-with-great-local-businesses-giving-users-plenty-of-information-to-make-spending-decisions-and-allow.html). *Officialblog.yelp.com*. 2013-07-09. Retrieved 2017-03-09.[*[dead link](https://en.wikipedia.org/wiki/Wikipedia:Link_rot)*]

1. **[^](#cite_ref-11)** Taube, Aaron (2013-09-29). ["Yelp Delivery Platform Could Kill Seamless"](http://www.businessinsider.com/yelp-delivery-platform-could-kill-seamless-2013-9). [Business Insider](/source/Business_Insider). Retrieved 2017-03-09.

1. **[^](#cite_ref-12)** ["delivery.com Rolls Out On-Demand Service At WeWork"](http://www.prnewswire.com/news-releases/deliverycom-rolls-out-on-demand-service-at-wework-300148816.html). *Prnewswire.com*. 2015-09-24. Retrieved 2017-03-09.

1. **[^](#cite_ref-13)** Dickey, Megan Rose (2016-02-11). ["Foursquare Expands On-Demand Food And Alcohol Delivery Options"](https://techcrunch.com/2016/02/11/foursquare-now-offers-on-demand-food-and-alcohol-delivery/). TechCrunch. Retrieved 2017-03-09.

## External links

- [Official website](https://www.delivery.com/)

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Adapted from the Wikipedia article [Delivery.com](https://en.wikipedia.org/wiki/Delivery.com) by Wikipedia contributors ([contributor history](https://en.wikipedia.org/wiki/Delivery.com?action=history)). Available under [Creative Commons Attribution-ShareAlike 4.0 International](https://creativecommons.org/licenses/by-sa/4.0/). Changes may have been made.
