# Cleo Communications

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{{Short description|American software company}}
{{Infobox company
| logo = Cleo logo (2018).svg
| name = Cleo Communications LLC
| type = [Privately held company](/source/Privately_held_company)
| foundation = 1976
| location_city = [Rockford, Illinois](/source/Rockford%2C_Illinois)
| location_country = [United States](/source/United_States)
| key_people = Mahesh Rajasekharan <small>([President and CEO](/source/Chief_executive_officer))</small>
| num_employees = 400
| industry = Software
| homepage = [https://www.cleo.com www.cleo.com]
}}

'''Cleo Communications LLC''', simply referred to as '''Cleo''', is a privately held software company founded in 1976. The company is best known for its ecosystem integration platform, Cleo Integration Cloud with RADAR.<ref>{{Cite web |title=RADAR Tool Allows Cleo Customers to Improve Customer Relationships with Real-Time SLA Resolution {{!}} CSCMP's Supply Chain Quarterly |url=https://www.supplychainquarterly.com/articles/6746-radar-tool-allows-cleo-customers-to-improve-customer-relationships-with-real-time-sla-resolution |access-date=2023-04-19 |website=www.supplychainquarterly.com |language=en}}</ref>

== History ==
Cleo originally began as a division of Phone 1 Inc., a voice data gathering systems manufacturer, and built data concentrators and [terminal emulator](/source/terminal_emulator)s — multi-bus computers, modems, and terminals to interface with [IBM](/source/IBM) mainframes via [bisynchronous communications](/source/Binary_Synchronous_Communications). The company then began developing [mainframe](/source/mainframe) middleware in the 1980s, and with the rise of the [PC](/source/Personal_computer), moved into B2B data communications and secure [file transfer](/source/file_transfer) software.<ref>{{cite book|url=https://books.google.com/books?id=JNJWAAAAMAAJ&q=cleo+%22phone+1%22 |title=Kelly/Grimes IBM PC compatible computer directory - Brian W. Kelly, Dennis J. Grimes - Google Books |date=2008-01-28 |isbn=9780471878193 |access-date=2015-04-02|last1=Kelly |first1=Brian W. |last2=Grimes |first2=Dennis J. |publisher=Wiley }}</ref> 

Cleo Communications was acquired in 2012 by Global Equity Partners along with other investment companies.<ref>{{Cite web |date=20 April 2012 |title=Globe Equity Partners buy Cleo |url=https://www.scmr.com/article/globe_equity_partners_buy_cleo |website=Supply Chain Management Review}}</ref><ref>{{Cite news |last=Wursthorn |first=By Michael |date=2012-05-16 |title=Peterson Partners Provides $3.5M For CLEO Communications Buyout - WSJ |url=http://www.wsj.com/articles/DJFLBO0020120516e85gbkle1 |access-date=2025-10-07 |work=Wall Street Journal |language=en-US |issn=0099-9660}}</ref> Since being acquired in 2012, the company’s offerings have evolved into Cleo Integration Cloud,<ref>{{cite web|url=https://www.businesswire.com/news/home/20180116006537/en/Introducing-Cleo-Integration-Cloud-Delivering-Enhanced-Cloud |title=Introducing Cleo Integration Cloud, Delivering Enhanced Cloud Experiences for the Modern Enterprise |publisher=Business Wire |date=2018-01-16 |access-date=2018-02-21}}</ref> a platform for enterprise business integration.

== Business ==
Based in [Rockford, Illinois](/source/Rockford%2C_Illinois) (USA), with offices in [Chicago](/source/Chicago), Pennsylvania, London, and Bangalore, Cleo has about 400 employees and more than 4,100 direct customers.{{Citation needed|date=September 2025}} The company's flagship offering, Cleo Integration Cloud, provides both on-premise and cloud-based integration technologies and comprises solutions{{buzzword inline|date=October 2020}} for B2B/[EDI](/source/Electronic_data_interchange), application integration, data movement and data transformation. Previous products now incorporated into the Cleo Integration Cloud platform include Cleo Harmony, Cleo Clarify, and Cleo Jetsonic.<ref>{{cite news|url=http://www.rrstar.com/article/20150708/NEWS/150709580/-1/json |title=Cleo announces new data solution - News - Rockford Register Star - Rockford, IL |publisher=Rrstar.com |access-date=2018-02-21}}</ref>

Cleo solutions{{buzzword inline|date=October 2020}} span a variety of industries, including manufacturing, [logistics](/source/logistics) and [supply chain](/source/supply_chain), retail, [third-party logistics](/source/third-party_logistics), warehouse management and transportation management, healthcare, financial services and government.<ref name="indiatimes1">{{cite web|url=https://cio.economictimes.indiatimes.com/news/cloud-computing/cleo-aims-to-help-enterprises-and-cios-to-overcome-cloud-implications/61726937 |title=Cleo: Cleo aims to help enterprises and CIOs overcome cloud implications, IT News, ET CIO |publisher=Cio.economictimes.indiatimes.com |date=2017-11-21 |access-date=2018-01-27}}</ref>

The [U.S. Department of Veterans Affairs](/source/U.S._Department_of_Veterans_Affairs) adopted Cleo's [fax](/source/fax) technology, Cleo Streem, in 2013 when in need of [FIPS 140-2](/source/FIPS_140-2)-compliant technology to protect information,<ref>[http://www.va.gov/TRM/ToolPage.asp?tid=6568 One-VA Technical Reference Model<!-- Bot generated title -->]</ref> and the City of [Atlanta](/source/Atlanta) has used Cleo Streem for network and desktop faxing since 2006.<ref>{{cite web|url=https://atlantacityga.iqm2.com/Citizens/Detail_LegiFile.aspx?Frame=&MeetingID=1232&MediaPosition=&ID=2816&CssClass= |title=13-R-3556 - City of Atlanta, Georgia |publisher=Atlantacityga.iqm2.com |date=2013-09-16 |access-date=2018-02-21}}</ref>

Cleo also serves U.S. transportation logistics company MercuryGate International<ref>{{cite web|url=http://www.rrstar.com/article/20140820/ENTERTAINMENTLIFE/140829886/10487/BUSINESS |title=Loves Park business selected to provide online services - Rockford Register Star |publisher=rrstar.com |date=2014-08-20 |access-date=2015-02-19}}</ref> and SaaS-based food logistics organization ArrowStream.<ref>{{cite web|url=https://www.sdcexec.com/software-technology/news/12190801/cleo-acquires-extol |title=Cleo Acquires EXTOL |publisher=Sdcexec.com |date=2016-04-05 |access-date=2018-02-21}}</ref> It powers the architecture for several major supply chain companies, such as Blue Yonder and [SAP](/source/SAP_SE).<ref>{{cite web|last=Grackin |first=Ann |url=http://searchmanufacturingerp.techtarget.com/tip/Smart-sensors-bring-the-supply-chain-to-life |title=Smart sensors bring the supply chain to life |work=SearchManufacturingERP |publisher=Searchmanufacturingerp.techtarget.com |access-date=2015-07-08}}</ref> Cleo integrates the pharmaceutical supply chain for such companies as [Octapharma](/source/Octapharma).<ref>{{cite web|url=https://www.healthdatamanagement.com/opinion/how-to-use-it-to-improve-healthcare-supply-chain-operations |title=How to use IT to improve healthcare supply chain operations |publisher=Health Data Management |date=2017-08-04 |access-date=2018-02-21}}</ref> Key partners include FourKites<ref>{{Cite web|title=Cleo and FourKites Partner to Increase Supply Chain Agility and Visibility for Global Logistics & Transportation Industry|url=https://www.cleo.com/news-cleo-and-fourkites-partner|access-date=2021-12-08|website=Cleo|date=26 July 2021 |language=en}}</ref> and ClientsFirst,<ref>{{Cite web|title=The Latest Clients First and Cleo Partnership|url=https://www.cleo.com/news/clientss-first-cleo-partnership-microsoft-dynamics-365|access-date=2021-12-08|website=Cleo|date=19 October 2020 |language=en}}</ref> among many others.

In May 2023, Cleo announced it entered a global partnership with consulting and multinational information technology services company, [Cognizant (NASDAQ: CTSH)](/source/Cognizant). Together, the companies announced CCIB, powered by Cleo, which is a B2B [iPaaS](/source/iPaaS) solution that provides B2B managed services with built-in, scalable infrastructure on the cloud. The solution comprises elements from Cleo’s flagship offering, Cleo Integration Cloud.<ref>{{Cite web |title=Cleo, Cognizant Form Global Cloud Integration Partnership – Company Announcement - FT.com |url=https://markets.ft.com/data/announce/detail?dockey=600-202305161000BIZWIRE_USPRX____20230516_BW5364-1 |access-date=2023-05-18 |website=markets.ft.com}}</ref>

== Expansion ==
In June 2014, Cleo opened an office in [Chicago](/source/Chicago) for members of its support and Ashok and teams.<ref>{{Cite web |url=http://rockrivertimes.com/2014/07/16/cleo-continues-to-grow-expands-operations-into-chicago-office/ |title=Cleo continues to grow, expands operations into Chicago office {{!}} The Rock River Times<!-- Bot generated title --> |access-date=2014-07-17 |archive-url=https://web.archive.org/web/20140717053732/http://rockrivertimes.com/2014/07/16/cleo-continues-to-grow-expands-operations-into-chicago-office/ |archive-date=2014-07-17 |url-status=dead }}</ref> In 2014, the company hired Jorge Rodriguez as Senior Vice President of Product Development<ref>{{cite web|url=http://www.marketwatch.com/story/jorge-rodriguez-joins-cleo-as-senior-vice-president-of-product-development-2014-02-04 |title=Jorge Rodriguez Joins Cleo as Senior Vice President of Product Development |publisher=MarketWatch |date=2014-02-04 |access-date=2015-02-19}}</ref> and John Thielens as Vice President of Technology.<ref>{{cite web|url=http://www.marketwatch.com/story/john-thielens-joins-cleo-as-vice-president-of-technology-2014-01-31 |title=John Thielens Joins Cleo as Vice President of Technology |publisher=MarketWatch |date=2014-01-31 |access-date=2015-02-19}}</ref> Cleo hired Dave Brunswick as Vice President of Solutions{{buzzword inline|date=October 2020}} for North America in 2015,<ref>{{cite web|url=http://www.rrstar.com/article/20150705/NEWS/150709917 |title=Cleo announces new hire - Rockford Register Star |publisher=rrstar.com |access-date=2015-07-08}}</ref> and Cleo hired Ken Lyons to lead global sales in 2016.<ref>{{Cite web|url=https://www.cleo.com/article/ken-lyons-joins-cleo-as-vice-president-of-enterprise-sales/|title = News: Ken Lyons Joins Cleo as Vice President of Enterprise Sales| work=Cleo | date=28 January 2016 }}</ref> Lyons now serves as the company's Chief Revenue Officer. More recent additions to the company's leadership team include Vipin Mittal,<ref>{{Cite web|title=Cleo Accelerates Channel Strategy - Names Vipin Mittal as Vice President to Lead the Charge|url=https://www.cleo.com/news-cleo-names-vipin-mittal-vp-channel-sales|access-date=2021-12-08|website=Cleo|date=19 January 2021 |language=en}}</ref> Vice President, Customer Experience, and Tushar Patel,<ref>{{Cite web|title=News: Cleo Names Tushar Patel Chief Marketing Officer|url=https://www.cleo.com/news/cleo-names-tushar-patel-chief-marketing-officer|access-date=2021-12-08|website=Cleo|date=12 June 2018 |language=en}}</ref> [CMO](/source/Chief_marketing_officer).

Cleo opened its product development facility in [Bengaluru, India](/source/Bengaluru%2C_India), in 2015<ref>{{cite web|url=http://www.deccanherald.com/content/500091/cleo-bengaluru-centre-plans-co.html |title=Cleo Bengaluru centre plans co-innovation |publisher=Deccanherald.com |date=2015-09-10 |access-date=2018-01-27}}</ref> and expanded its hybrid cloud integration teams into a new office there in 2017.<ref name="indiatimes1"/> The company also opened a London office in 2016 and expanded its network of channel partners in [EMEA](/source/EMEA).<ref>{{Cite press release|url=https://www.businesswire.com/news/home/20161213006100/en/Cleo-Welcomes-Mark-Seaman-Vice-President-Channels|title = Cleo Welcomes Mark Seaman as Vice President of Channels|date = 13 December 2016}}</ref>

In 2016, Cleo acquired EXTOL International, a [Pottsville, Pa.](/source/Pottsville%2C_Pennsylvania)-based business and EDI integration and [data transformation](/source/data_transformation) company for an undisclosed amount.<ref>{{cite web|url=http://www.lvb.com/article/20160406/LVB01/160409929/pottsville-tech-firm-acquired-by-illinois-company |title=Pottsville tech firm acquired by Illinois company |publisher=LVB |date=2016-04-06 |access-date=2018-01-27}}</ref> In 2017, the company moved its headquarters from [Loves Park, Illinois](/source/Loves_Park%2C_Illinois), to Rockford.<ref>{{cite news|author=Kayli Plotner |url=http://www.rrstar.com/news/20170408/cleo-moves-to-new-headquarters-in-southeast-rockford |title=Cleo moves to new headquarters in southeast Rockford - News - Rockford Register Star - Rockford, IL |publisher=Rrstar.com |date=2017-04-06 |access-date=2018-02-21}}</ref>  In 2021 the company received a significant growth investment<ref>{{Cite web|title=Cleo Receives Strategic Growth Investment to Accelerate $5.5 Billion Ecosystem Integration Software Category|url=https://www.cleo.com/news-hig-capital-investment|access-date=2021-12-08|website=Cleo|date=8 June 2021 |language=en}}</ref> from [H.I.G. Capital](/source/H.I.G._Capital).

In July 2022, Cleo opened a new, 5,000-square-foot office<ref>{{Cite web |title=Cleo Opens New Chicago Office as Its Business Booms {{!}} Built In Chicago |url=https://www.builtinchicago.org/2022/07/19/cleo-opens-chicago-office-hiring |access-date=2023-04-19 |website=www.builtinchicago.org |language=en}}</ref> located in [Chicago's Loop](/source/Chicago_Loop).

In November 2022, Cleo launched an accelerator for [Microsoft Dynamics 365](/source/Microsoft_Dynamics_365) SCM-to-X12 and a connector for Microsoft Dynamics 365 Business Central.<ref>{{Cite web |title=Cleo Supercharges Microsoft Dynamics 365 ERP Integrations with Out-of-the-Box EDI Automation {{!}} CSCMP's Supply Chain Quarterly |url=https://www.supplychainquarterly.com/articles/7378-cleo-supercharges-microsoft-dynamics-365-erp-integrations-with-out-of-the-box-edi-automation |access-date=2023-04-19 |website=www.supplychainquarterly.com |language=en}}</ref> These pre-built solutions allow businesses and users to quickly build integration flows that integrate their [digital ecosystem](/source/digital_ecosystem)s. In March 2023, Cleo released CIC PAVE (Procurement Automation and Vendor Enablement).<ref>{{Cite web |last=Brooks |first=Steve |date=2023-03-14 |title=Cleo Improves Visibility and Control Over Supplier Ecosystem |url=https://www.enterprisetimes.co.uk/2023/03/14/cleo-improves-visibility-and-control-over-supplier-ecosystem/ |access-date=2023-04-19 |website=Enterprise Times}}</ref> PAVE provides customers with enhanced supply chain visibility via a supplier portal that allows the customer to keep vendor interaction in a single location, even if they cannot use EDI or have API-ready applications.

In December 2023, Cleo acquired ECS International, an integration technology company based in the Netherlands.<ref>{{Cite web |date=2023-12-15 |title=Cleo Acquires ECS International |url=https://www.channele2e.com/news/cleo-acquires-ecs-international |access-date=2025-09-19 |website=ChannelE2E |language=en}}</ref>
== Certification ==
Cleo regularly submits its products to Drummond Group's interoperability software testing for [AS2](/source/AS2),<ref>{{cite web|url=https://drummondgroup.com/drummond-group-wraps-up-2017-with-16-as2-certified-products/ |title=Drummond Group Wraps Up 2017 with 16 AS2 Certified Products – Drummond Group |publisher=Drummondgroup.com |date=2018-01-10 |access-date=2018-02-21}}</ref> [AS3](/source/AS3_(networking))<ref>{{cite web |url=http://www.drummondgroup.com/index.php/newsevents/press-releases/341-as3-secure-messaging-products-are-drummond-certified-in-1q14-interoperability-test-event |title=AS3 Secure Messaging Products are Drummond Certified™ in 1Q14 Interoperability Test Event |publisher=Drummond Group |date=2014-02-19 |access-date=2014-06-05 |archive-url=https://web.archive.org/web/20140607011913/http://www.drummondgroup.com/index.php/newsevents/press-releases/341-as3-secure-messaging-products-are-drummond-certified-in-1q14-interoperability-test-event |archive-date=2014-06-07 |url-status=dead }}</ref> and [ebMS 2.0](/source/EbXML).<ref>{{cite web |url=http://www.drummondgroup.com/index.php/newsevents/press-releases/339-newest-ebms-20-secure-messaging-products-are-drummond-certified |title=Newest ebMS 2.0 Secure Messaging Products are Drummond Certified™ |publisher=Drummond Group |date=2013-09-09 |access-date=2014-06-05 |archive-url=https://web.archive.org/web/20140607014013/http://www.drummondgroup.com/index.php/newsevents/press-releases/339-newest-ebms-20-secure-messaging-products-are-drummond-certified |archive-date=2014-06-07 |url-status=dead }}</ref>

In January 2020, Cleo announced that its new application connector for [Acumatica](/source/Acumatica) ERP has been recognized as an Acumatica-Certified Application (ACA).<ref>{{Cite web|url=https://www.kmworld.com/Articles/News/News/Cleo-becomes-Acumatica-certified-136234.aspx|title=Cleo becomes Acumatica certified|website=www.kmworld.com|date=27 January 2020 |access-date=2020-03-12}}</ref>  The company also holds SOC 2, Type 2 certification.

== Awards ==
Cleo was a [Xerox](/source/Xerox) partner of the year award for five years, from 2009 to 2014. The Cleo Streem solution{{buzzword inline|date=October 2020}} integrates with Xerox multi-function products, providing customers with solutions{{buzzword inline|date=October 2020}} for network fax and interactive messaging needs.<ref>{{cite web|url=http://www.rrstar.com/article/20150330/NEWS/150339927/10447/NEWS |title=Cleo Wins Xerox Partner of the Year Award - News - Rockford Register Star |publisher=rrstar.com |access-date=2015-04-02}}</ref> Cleo was named to Food Logistics’ FL100+ Top Software and Technology Providers Lists in 2016, 2017, 2019 and [https://www.cleo.com/news-cleo-named-to-food-logistics-top-100 2020].<ref>{{cite web|url=http://www.startup365.fr/cleo-honored-for-2nd-straight-year-for-outstanding-food-logistics-integration-solutions/ |title=Cleo Honored for 2nd Straight Year for Outstanding Food Logistics Integration Solutions - Startup 365 |work=Startup 365 |publisher=Startup365.fr |date=2017-12-18 |access-date=2018-02-21}}</ref>

Cleo CEO, Mahesh Rajasekharan was named an [Ernst & Young](/source/Ernst_%26_Young) Entrepreneur Of The Year 2022 Midwest Award winner.<ref>{{Cite web |title=EY Announces Award Winners for the Entrepreneur Of The Year® 2022 Midwest Award |url=https://www.ey.com/en_us/news/2022/06/ey-announces-award-winners-for-the-eoy-2022-midwest-award |access-date=2023-04-19 |website=www.ey.com |language=en-US}}</ref> Rajasekharan is serving as a judge for the 2023 Ernst & Young Entrepreneur Of the Year Awards.

As of April 2022, Cleo has been named a Leader in EDI on the [G2](/source/G2_Crowd) Grid, a peer-to-peer review site, for 20 straight quarters.<ref>{{Cite web |last=Bluemner |first=Paul |date=2022-03-09 |title=Cleo Earns Top 10 Spot on G2's 2022 Best Software List for IT Infrastructure Software Category |url=https://www.citybiz.co/article/228537/cleo-earns-top-10-spot-on-g2s-2022-best-software-list-for-it-infrastructure-software-category/ |access-date=2023-04-19 |website=citybiz |language=en-US}}</ref> In Spring 2023, Cleo won 23 G2 awards—including EDI Leader Enterprise, MFT Leader Enterprise, On-Premise Data Integration Best Support Enterprise, and iPaaS High Performer Asia.

== References ==
{{Reflist|3}}

Category:EDI software companies
Category:Software companies based in Illinois
Category:Network management
Category:Managed file transfer
Category:File transfer protocols
Category:Data management
Category:Software companies of the United States

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Adapted from the Wikipedia article [Cleo Communications](https://en.wikipedia.org/wiki/Cleo_Communications) by Wikipedia contributors ([contributor history](https://en.wikipedia.org/wiki/Cleo_Communications?action=history)). Available under [Creative Commons Attribution-ShareAlike 4.0 International](https://creativecommons.org/licenses/by-sa/4.0/). Changes may have been made.
