# Amazon One > Mediated Wiki article. Canonical URL: https://mediated.wiki/source/Amazon_One > Markdown URL: https://mediated.wiki/source/Amazon_One.md > Source: https://en.wikipedia.org/wiki/Amazon_One > Source revision: 1335229944 > License: Creative Commons Attribution-ShareAlike 4.0 International (https://creativecommons.org/licenses/by-sa/4.0/) Biometric payment system by Amazon For the online checkout technology, see [1-Click](/source/1-Click). For the healthcare company, see [One Medical](/source/One_Medical). Amazon One Amazon One terminals at a Climate Pledge Arena concession stand Type Division Industry Biometrics Founded September 2020 Number of locations (2021) Owner Amazon Website amazonone.aws.com **Amazon One** is a [biometrics](/source/Biometrics) system offered by [Amazon](/source/Amazon_(company)), which uses images of the user's [palm print](/source/Palm_print) to provide payments and authentication. It is used by retailers like [Whole Foods Market](/source/Whole_Foods_Market), [Amazon Go](/source/Amazon_Go) and Amazon Go Grocery, as well as third-party retailers who purchased the technology from Amazon.[1][2] ## History Amazon filed for a [patent](/source/Patent) for a "Non-contact biometric identification system" in 2018. The patent was granted in late 2019, and describes a system that analyzes multiple images of a user's palm, including skin creases and [the position of veins](/source/Vein_matching).[3] Amazon publicly announced the technology as Amazon One in September 2020, debuting it to the public in two [Amazon Go](/source/Amazon_Go) stores near the company's headquarters in [Seattle](/source/Seattle).[4] Amazon One terminal (right) in a [Whole Foods Market](/source/Whole_Foods_Market) store in [Washington, D.C.](/source/Washington%2C_D.C.) in 2024 Amazon One readers for payments were piloted at stores of Amazon subsidiary [Whole Foods Market](/source/Whole_Foods_Market) beginning in early 2022.[5] Whole Foods announced that it would implement the technology in all 65 of its stores in [California](/source/California) in the summer of 2022,[6] and it was rolled out across the company's over 500 U.S. stores in 2023.[1] In addition to its own properties, Amazon has also provided Amazon One technology to retailers, entertainment venues, and healthcare systems. [Red Rocks Amphitheatre](/source/Red_Rocks_Amphitheatre) in the [Denver metropolitan area](/source/Denver_metropolitan_area) began using Amazon One as an option for ticketing in 2021, in partnership with its ticketing operator [AXS](/source/AXS_(company)).[7] [Panera Bread](/source/Panera_Bread) installed Amazon One equipment at multiple stores near its [St. Louis](/source/St._Louis) headquarters in 2023, allowing customers to look up their MyPanera loyalty information and pay with their palm scan.[8] In 2025, Amazon One was introduced as an option for patient check-in at [NYU Langone Health](/source/NYU_Langone_Health) offices and hospitals.[9] Amazon announced that they are shutting down the palm biometric authentication services on June 3, 2026, for retail businesses.[10] ## Reception Shortly after the technology's announcement in 2020, *[Barron's](/source/Barron's)* reported that Amazon's development of palm scanning technology could potentially also be integrated into its [Amazon Key](/source/Amazon_Key) brand, which provides [access control](/source/Access_control) hardware and services for indviduals and businesses.[11] In August 2021, U.S. Senators [Amy Klobuchar](/source/Amy_Klobuchar), [Bill Cassidy](/source/Bill_Cassidy), and [Jon Ossoff](/source/Jon_Ossoff) sent a letter to Amazon CEO [Andy Jassy](/source/Andy_Jassy), questioning the safety of the Amazon One users concerning the biometrics and [cloud storage](/source/Cloud_storage).[12][13][14] After Amazon One technology was introduced at Red Rocks Amphitheatre in 2021, [Fight for the Future](/source/Fight_for_the_Future) led a protest against the technology, citing broad privacy and security concerns. Fight for the Future's open letter condemning the technology was signed by over 300 musicians,[1] including [Tom Morello](/source/Tom_Morello), [Kathleen Hanna](/source/Kathleen_Hanna), and [Mannequin Pussy](/source/Mannequin_Pussy).[15] Amazon One hardware was removed from Red Rocks after its 2021 season. The City of Denver, the operator of the Red Rocks Amphitheatre, claimed that the removal of Amazon One hardware was due to facility limitations and said that the technology could return.[1] ## References 1. ^ [***a***](#cite_ref-:0_1-0) [***b***](#cite_ref-:0_1-1) [***c***](#cite_ref-:0_1-2) [***d***](#cite_ref-:0_1-3) Mims, Christopher (August 12, 2023). ["Amazon Wants You to Pay With Your Palm. It's a Sneak Attack on Apple and Google"](https://www.wsj.com/tech/personal-tech/amazon-wants-you-to-pay-with-your-palm-its-a-sneak-attack-on-apple-and-google-e8e417a). *Wall Street Journal*. [ISSN](/source/ISSN_(identifier)) [0099-9660](https://search.worldcat.org/issn/0099-9660). Retrieved December 20, 2025. 1. **[^](#cite_ref-2)** Gartenberg, Chaim (April 21, 2021). ["Amazon One's palm-scanning payments are coming to Whole Foods"](https://www.theverge.com/2021/4/21/22395441/amazon-one-palm-scanning-payments-whole-foods-seattle). *The Verge*. 1. **[^](#cite_ref-3)** Rey, Jason Del (December 26, 2019). ["Amazon wants to patent technology that could identify shoppers by their hands"](https://www.vox.com/recode/2019/12/26/21037923/amazon-go-hand-scanning-patent-biometrics-whole-foods-identity). *Vox*. Retrieved December 20, 2025. 1. **[^](#cite_ref-4)** Palmer, Annie (September 29, 2020). ["Amazon unveils a way to pay with just your hand in stores"](https://www.cnbc.com/2020/09/29/amazon-palm-payment-system-amazon-one-announced.html). *CNBC*. Retrieved December 20, 2025. 1. **[^](#cite_ref-5)** Moran, Catherine Douglas (April 21, 2022). ["Whole Foods continues checkout tech makeover with Amazon One | Grocery Dive"](https://www.grocerydive.com/news/whole-foods-continues-checkout-tech-makeover-with-amazon-one/622440/). *Grocery Dive*. Retrieved December 20, 2025. 1. **[^](#cite_ref-6)** Mauran, Cecily (August 10, 2022). ["Amazon's making a big push for its cashierless payment tech at Whole Foods"](https://mashable.com/article/amazon-one-palm-recognition-whole-foods-privacy-concerns). *Mashable*. Retrieved December 20, 2025. 1. **[^](#cite_ref-7)** ["Amazon's palm-reading tech is heading to sports stadiums and music venues"](https://www.engadget.com/amazon-one-sports-stadiums-music-venues-083245937.html). *Engadget*. September 14, 2021. Retrieved December 20, 2025. 1. **[^](#cite_ref-8)** Kim, Juliana (March 28, 2023). ["Panera rolls out hand-scanning technology that has raised privacy concerns"](https://www.npr.org/2023/03/28/1166213758/amazon-one-panera-palm-scanner-privacy). *NPR*. Retrieved December 20, 2025. 1. **[^](#cite_ref-9)** Capoot, Ashley (March 3, 2025). ["Amazon to bring palm-scanning tech to NYU Langone Health facilities"](https://www.cnbc.com/2025/03/03/amazon-to-bring-palm-scanning-tech-amazon-one-to-nyu-langone-health.html). *CNBC*. Retrieved December 20, 2025. 1. **[^](#cite_ref-10)** ["Amazon One Help"](https://amazonone.aws.com/help). Amazon. Retrieved January 27, 2026. 1. **[^](#cite_ref-11)** Savitz, Eric J. (September 30, 2020). ["Amazon Palm Scan System Could Threaten Security Hardware Vendors"](https://www.barrons.com/articles/amazon-palm-scan-system-could-threaten-security-hardware-vendors-51601482660). *Barron's*. Retrieved December 20, 2025. 1. **[^](#cite_ref-12)** Lewis, Mike (August 13, 2021). ["U.S. senators question Amazon about its use of palm-reading biometric data"](https://www.geekwire.com/2021/u-s-senators-question-amazon-use-palm-reading-biometric-data/). *GeekWire*. 1. **[^](#cite_ref-13)** ["Amazon One Payment System Questioned By Senators Over Privacy..."](https://considertheconsumer.com/consumer-news/amazon-one-payment-system-questioned-by-senators-over-privacy-safety-of-users-letter-sent-to-amazon-for-its-palm-biometric-payment-system) *Consider The Consumer*. August 25, 2021. 1. **[^](#cite_ref-14)** ["U.S. Senators call for transparency over how Amazon is storing customers' palm print information"](https://www.king5.com/article/money/business/us-senators-amazon-go-whole-foods-amazon-one-biometric-data/281-12e938e1-4440-4a8a-bb59-6123b9042b63). *king5.com*. August 14, 2021. 1. **[^](#cite_ref-15)** Bilstein, Jon (March 10, 2022). ["Red Rocks Ditches Amazon Palm Scanning Tech After Artist Protest"](https://www.rollingstone.com/tv-movies/tv-movie-news/red-rocks-amazon-palm-scanning-technology-protest-1319447/). *Rolling Stone*. Retrieved December 20, 2025. ## External links Wikimedia Commons has media related to [Amazon One](https://commons.wikimedia.org/wiki/Category:Amazon_One). - [Official website](https://amazonone.aws.com) - [US patent 10872221](https://worldwide.espacenet.com/textdoc?DB=EPODOC&IDX=US10872221), Kumar, Dilip, "Non-contact biometric identification system", issued December 22, 2020 - [US patent 11900711](https://worldwide.espacenet.com/textdoc?DB=EPODOC&IDX=US11900711), Kumar, Dilip, "User identification system using infrared images of palm characteristics", issued February 13, 2024 - [US patent 12236709](https://worldwide.espacenet.com/textdoc?DB=EPODOC&IDX=US12236709), Aggarwal, Manoj, "Utilizing sensor data for automated user identification", issued February 25, 2025 v t e Amazon People Current Jeff Bezos (Founder and Executive Chairman) Andy Jassy (President and CEO) Werner Vogels (CTO) Former Rick Dalzell Paul Davis Tony Hsieh Christopher North Ram Shriram Tom Szkutak Brian Valentine Facilities Doppler Day 1 HQ2 Principal Place Spheres Bellevue 600 Products and services Subsidiaries AbeBooks Amazon Game Studios Amazon Lab126 Amazon Leo Amazon Pharmacy PillPack Amazon Robotics Amazon University Esports Annapurna Labs Audible Blink Home Body Labs BookFinder Fresh Goodreads Goodreads Choice Awards Graphiq IMDb Box Office Mojo IMDbPro One Medical Ring Neighbors Shopbop Twitch IGDB Woot.com Zappos Zoox Cloud computing Web Services AMI Amazon Aurora Beanstalk CloudFront DynamoDB EBS EC2 EFS ElastiCache EMR Glacier Glue Lambda Lightsail MTurk Neptune Product Advertising API RDS Redshift Rekognition Route 53 S3 SageMaker SES SNS SimpleDB SQS VPC Services Amazon.com China Alexa Appstore Digital Game Store Fire OS Kindle Store Luna Payments Prime Amazon miniTV MX Player Key Prime Music Prime Now Prime Pantry Prime Video Sports Marketplace Music (Wondery) Silk Wireless Devices Astro Echo Show Echo Buds Fire Fire HD Fire HDX Fire TV Stick Kindle Technology 1-Click Amazon One Dynamo Obidos Lumberyard Media Amazon Games Amazon Publishing Breakthrough Novel Award Best Books of the Year Amazon MGM Studios Metro-Goldwyn-Mayer United Artists Orion Pictures American International Pictures MGM+ Kindle Direct Publishing YES Network (15%) Retail Whole Foods Market Logistics Amazon Freight Amazon Air Amazon Prime Air Former 43 Things A9.com Askville Alexa Internet Amapedia Amazon Books Amazon Clinic Amazon Fresh Amazon Go Amie Street (Songza) Book Depository CDNow ComiXology Dash buttons Dash wand Diapers.com Digital Photography Review Double Helix Games Drive Endless.com Fire Phone Freevee Lexcycle Liquavista LivingSocial LoveFilm MGM Holdings Mobipocket PlanetAll Reflexive Entertainment Sellaband Shelfari Souq.com TenMarks Treasure Truck Withoutabox Litigation Perfect 10, Inc. v. Amazon.com, Inc. Amazon.com, Inc. v. Barnesandnoble.com, Inc. Amazon.com Inc v Canada (Commissioner of Patents) FTC v. Amazon Other Amazon Light ASIN Community Banana Stand Criticism (tax) Fishbowl History of Amazon LibraryThing List of Amazon brands List of Amazon products and services List of mergers and acquisitions by Amazon Locker MacKenzie Scott Statistically improbable phrase Vine Worker organization List of fatalities Edwardsville Amazon warehouse collapse Unions Congress of Essential Workers Amazon Labor Union Amazon worker organization 2024 strike Category --- Adapted from the Wikipedia article [Amazon One](https://en.wikipedia.org/wiki/Amazon_One) by Wikipedia contributors ([contributor history](https://en.wikipedia.org/wiki/Amazon_One?action=history)). Available under [Creative Commons Attribution-ShareAlike 4.0 International](https://creativecommons.org/licenses/by-sa/4.0/). Changes may have been made.