# Accor > Mediated Wiki article. Canonical URL: https://mediated.wiki/source/Accor > Markdown URL: https://mediated.wiki/source/Accor.md > Source: https://en.wikipedia.org/wiki/Accor > Source revision: 1356845592 > License: Creative Commons Attribution-ShareAlike 4.0 International (https://creativecommons.org/licenses/by-sa/4.0/) {{Short description|French multinational hospitality company}} {{Use dmy dates|date=February 2020}} {{Infobox company | name = Accor S.A. | logo = Accor logo.svg | logo_alt = Accor logo | logo_size = 150 | foundation = {{start date and age|1967|df=yes}}{{cite web|url=https://www.forbes.com/companies/accor/#32d2e1225f47|archive-url=https://web.archive.org/web/20110717043101/http://www.forbes.com/companies/accor/#32d2e1225f47|url-status=dead|archive-date=17 July 2011|title=Accor|work=[Forbes](/source/Forbes)|access-date=2020-04-06}}
[Paris](/source/Paris), France | founders = {{Unbulleted list|[Gérard Pelisson](/source/G%C3%A9rard_Pelisson)|[Paul Dubrule](/source/Paul_Dubrule)}} | hq_location = [Tour Sequana](/source/Tour_Sequana) | hq_location_city = [Issy-les-Moulineaux](/source/Issy-les-Moulineaux) | hq_location_country = France | type = [Public](/source/Public_company) | industry = [Hospitality](/source/Hospitality_industry) | brands = {{hlist|'''Luxury:'''| [Orient Express](/source/Orient_Express_(Accor)) | [Raffles Hotels and Resorts](/source/Raffles_Hotels_and_Resorts) | Faena | [Banyan Tree Hotels and Resorts](/source/Banyan_Tree_Holdings) | [Sofitel Legend](/source/Sofitel) | [Fairmont Hotels and Resorts](/source/Fairmont_Hotels_and_Resorts) | [Sofitel](/source/Sofitel) | MGallery | Emblems }} {{hlist|'''Premium:'''| Mantis | Art Series | [Pullman](/source/Pullman_Hotels_and_Resorts) | [Swissôtel](/source/Swiss%C3%B4tel) | [Mövenpick](/source/M%C3%B6venpick_Hotels_%26_Resorts) | [Grand Mercure](/source/Mercure_(hotel)) | Peppers | The Sebel}} {{hlist|'''Midscale:'''| Mantra | [Novotel](/source/Novotel) | [Mercure](/source/Mercure_(hotel)) | [Aparthotel Adagio](/source/Adagio_(hotel)) | Handwritten Collection | Tribe}} {{hlist|'''Economy:'''| BreakFree | [ibis](/source/Ibis_(hotel)) | [ibis Styles](/source/ibis_Styles) | [ibis ''budget''](/source/Ibis_Budget) | [hotelF1](/source/Hotel_Formule_1) | greet}} {{hlist|'''Ennismore:'''| [21c Museum Hotels](/source/21c_Museum_Hotels) | 25 Hours | Delano | Gleneagles | Hyde | [Jo&Joe](/source/Jo%26Joe) | Mama Shelter | [Mondrian](/source/Mondrian_Hotel) | Morgans Originals | SLS | SO/ | The Hoxton | working from_ | Rixos | Our Habitas | Rikas }} | area_served = Worldwide | traded_as = {{ubl|{{EuronextParis|AC|FR0000120404}}|{{LSE|0H59}}|{{FWB|ACR}}|{{FWB|ACR1}} ([ADR](/source/American_Depositary_Receipt))|[CAC 40](/source/CAC_40) component}} | revenue = {{increase}} {{€|5.63 billion|link=yes}} (2025){{cite web |url=https://press.accor.com/full-year-2025-results-solid-results-above-2025-guidance/?lang=eng |title=Full-Year 2025 Results Solid results above 2025 guidance |date=19 February 2026 |publisher=Accor |accessdate=14 April 2026}} | operating_income = {{increase}} {{€|807 million|link=yes}} (2025) | net_income = {{decrease}} {{€|449 million|link=yes}} (2025) | assets = {{€|12.1 billion|link=yes}} (2024){{cite web |url=https://assets.group.accor.com/yrj0orc8tx24/6BFTujS5J1WgOvFIrXZkoc/ecbb70dd8cf2784cef0dfc8c3d76218e/FY_24_Presentation_vDefs.pdf |title=Full-year 2024 results |date=20 February 2025 |publisher=Accor |accessdate=4 October 2025}} | equity = {{€|5.5 billion|link=yes}} (2024) | num_locations = 5,700 (end 2025) | num_employees = 360,000+ (2025){{cite web|url=https://group.accor.com/en/group/who-we-are/accor-in-brief|title=Accor Overview|website=Accor.com|access-date=4 October 2025}} | key_people = [Sébastien Bazin](/source/S%C3%A9bastien_Bazin)
(Chairman and CEO) | homepage = {{URL|https://all.accor.com/a/en.html|all.accor.com}} }} '''Accor S.A.''' ({{IPA|fr|akɔʁ}}) is a French multinational [hospitality company](/source/hospitality_company) which owns, manages and franchises hotels, resorts and vacation properties.{{cite web|url=https://www.bloomberg.com/profile/company/ACR:GR|title=Accor S.A.|website=bloomberg.com|access-date=12 September 2019}} It is the largest hospitality company in Europe, and the sixth largest hospitality company worldwide.{{cite web|url=https://skift.com/2019/04/10/is-accor-the-next-starwood-whats-next-for-hotel-mergers|title=Is Accor the Next Starwood? What's Next for Hotel Mergers|website=Skift.com|date=10 April 2019|author=Deanna Ting|access-date=8 September 2019}} Accor operates 5,836 locations in over 110 countries. Its total capacity is approximately 881,427 rooms (end 2025). It owns and operates more than 40 hospitality brands: Luxury ([Orient Express](/source/Orient_Express_(Accor)), [Raffles](/source/Raffles_Hotels_%26_Resorts), [Fairmont](/source/Fairmont_Hotels_and_Resorts), [Sofitel](/source/Sofitel)), premium ([Pullman](/source/Pullman_Hotels_and_Resorts), [Swissôtel](/source/Swiss%C3%B4tel)), midscale ([Novotel](/source/Novotel), [Mercure](/source/Mercure_(hotel)), [Adagio](/source/Adagio_(hotel))), and economy ([ibis](/source/Ibis_(hotel)), [hotelF1](/source/hotelF1)). Accor also owns companies specialized in digital hospitality and event organization, such as [onefinestay](/source/onefinestay), D-Edge, ResDiary, John Paul, Potel & Chabot and Wojo. The company is headquartered in [Issy-les-Moulineaux](/source/Issy-les-Moulineaux), France, and is a constituent of the [CAC Next 20](/source/CAC_Next_20) index on the Paris stock exchange. == History == [[File:Sequana Accorhotels.jpg|thumb|[Tour Sequana](/source/Tour_Sequana), the headquarters of Accor in [Issy-les-Moulineaux](/source/Issy-les-Moulineaux)]] === From Novotel to Accor === In 1967, [Paul Dubrule](/source/Paul_Dubrule) and [Gérard Pélisson](/source/G%C3%A9rard_P%C3%A9lisson) founded the hospitality group Société d'investissement et d'exploitation hôteliers (SIEH) and opened the first [Novotel](/source/Novotel) hotel outside [Lille](/source/Lille) in northern France.{{cite book|title=Europe at the Seaside: The Economic History of Mass Tourism in the Mediterranean|publisher=Berghahn Books|date=1 April 2009|author1=Luciano Segreto|author2=Carles Manera|author3=Manfred Pohl|isbn=9781845459116}}{{cite web|url=http://www.cd-hotel.ch/cgi-bin/hotelchains.pl?language=1&mode=2&hotel_id=|title=Hotel chains|website=Cd-hotel.ch|access-date=8 September 2019}} In 1974, the first [Ibis](/source/Ibis_(hotel)) hotel was launched in [Bordeaux](/source/Bordeaux), France. Ibis was then considered a light version of Novotel.{{cite web|url= https://hospitality-on.com/en/contacts/gerard-pelisson|title=Gérard Pélisson|website=Hospitality-on.com|access-date=9 September 2019}} In 1975, Novotel-SIEH acquired the restaurant brand Courtepaille and the [Mercure](/source/Mercure_(hotel)) hotels. In 1980, Novotel-SIEH acquired the [Sofitel](/source/Sofitel) hotels (43 hotels).{{cite web|url=http://www.britishtravelandhospitalityhalloffame.com/travelhalloffame2015/speaker/8003|archive-url=https://archive.today/20150926180628/http://www.britishtravelandhospitalityhalloffame.com/travelhalloffame2015/speaker/8003|url-status=dead|archive-date=26 September 2015|title=Hall of Fame Member|website=Britishtravelandhospitalityhalloffame.com|access-date=9 September 2019}} In 1981, Novotel-SIEH entered the Asian market with the opening of a Novotel in [Singapore](/source/Singapore).{{cite web|url=https://www.hotel-online.com/archive/archive-51019|title=Accor will manage Apollo Hotel Singapore|website=Hotel-online.com|date=1 October 1999|access-date=9 September 2019}} ===1983: Birth of Accor=== In 1983, Novotel-SIEH acquired and merged with the group Jacques Borel International to create the Accor group, which was introduced to the Paris stock exchange the same year. Accor is based on the word "Accord" meaning "agreement" in French.{{cite news |url=https://www.nytimes.com/1990/07/24/business/accor-is-gambling-on-us-motels.html|title=Accor is gambling on U.S. motels |website=The New York Times|author=Jacques Neher | date=24 July 1990}} In 1984, Accor bought the Quiberon [thalassotherapy](/source/thalassotherapy) center, which became the first of the Thalasso Sea & Spa brand,{{cite web | url=https://group.accor.com/en/group/who-we-are/our-history | title=Our history | website=Accor.com}} and acquired the fine catering company [Lenôtre](/source/Alain_Lenotre) the following year.{{cite web|url=https://www.france24.com/en/20090108-french-gourmet-pastry-chef-gaston-lenotre-dies-aged-88-|title=French gourmet pastry chef Gaston Lenôtre dies, aged 88|website=France24.com|date=1 August 2009|access-date=9 September 2019}} In 1985, the firm launched [Formule 1](/source/Hotel_Formule_1), a brand of low-cost hotels. The buildings themselves were modular blocks manufactured in factories and assembled onsite to minimise costs.{{cite web|url=http://www.nuffieldinternational.org/csc-conferences/2017/introduction/FYI-Value-Innovation-The-Strategic-Logic-of-High-Growth.pdf|title=Value innovation: The strategic logic of high growth|website=Nuffieldinternational.org|date=1996|author1=Chan Kim|author2=Renée Mauborgne|access-date=9 September 2019}} In 1990, the firm acquired the economy lodging company [Motel 6](/source/Motel_6) (536 motels in the United States). In 1991, it acquired the [Compagnie Internationale des Wagons-Lits](/source/Compagnie_Internationale_des_Wagons-Lits), which owned [Pullman Hotels and Resorts](/source/Pullman_Hotels_and_Resorts), Altea, and [Europcar](/source/Europcar).{{cite web|url=https://www.lexpress.fr/informations/accor-une-etoile-palit_600795.html|title=Accor: une étoile pâlit|website=Lexpress.fr|author=Delanglade Sabine|language=fr| date=24 November 1994}} Accor also launched another economy hotel, Etap Hotel.{{cite web|url=https://www.lesechos.fr/2010/06/saga-accor-un-geant-ne-en-1967-441007|title=SAGA Accor, un géant né en 1967|website=Lesechos.fr| first=Florence | last=Renard-Gourdon|language=fr|date=29 June 2010}} In 1994, it merged the Compagnie Internationale des Wagons-Lits with Carlson Travel Network to create Carlson Wagonlit Travel (now [CWT](/source/CWT_(company))).{{cite news | url=https://www.travelweekly.com/Travel-News/Corporate-Travel/Carlson-to-take-full-ownership-of-Carlson-Wagonlit-Travel | title=Carlson to take full ownership of Carlson Wagonlit Travel | first=Danny | last=King | work=Travel Weekly | date=23 June 2014}}{{cite press release | url=https://www.businesswire.com/news/home/20140622005056/en/Carlson-Announces-Full-Ownership-Carlson-Wagonlit-Travel | title=Carlson Announces It Will Take Full Ownership of Carlson Wagonlit Travel | publisher=[Business Wire](/source/Business_Wire) | date=22 June 2014}} === "Asset-light" realignment === In the mid-90s, Accor shifted its interest towards luxury and premium brands, and moved towards an asset-light model to focus on brand and product management, rather than property management. Economy and midscale brands remained the group's cash cow and enabled it to invest in less profitable but strategic upscale and luxury brands.{{cite web|url=https://www.hospitalitynet.org/news/4000575.html|title=French Accor Announces 1995 Results|website=Hospitalitynet.org|date=25 April 1996|access-date=8 September 2019}} In 1997, the firm acquired the casino company SPIC, which became Accor Casino. In 1999, it acquired the US-based economy lodging company [Red Roof Inn](/source/Red_Roof_Inn) (322 hotels), and announced the creation of Accor Economy Lodging to bring Motel 6 and Red Roof Inn under one roof.{{cite web|url=https://www.marketwatch.com/story/accor-to-acquire-red-roof-inns-199971214400|title=Accor to acquire Red Roof Inns|website=Marketwatch.com|date=12 July 1999|access-date=8 September 2019}} Along with [Colony Capital](/source/Colony_Capital), it acquired the hotel brands Libertel and Demeure (40 properties in Europe).{{cite web|url=http://ec.europa.eu/competition/mergers/cases/decisions/m1596_en.pdf|title=Regultation n4064/89|website=Europa.eu|date=8 September 1999|access-date=9 September 2019}} Accor settled in the United Kingdom with the opening of a Sofitel in the previous Cox & Co bank in Central [London](/source/London).{{cite web|url=https://www.independent.co.uk/news/business/bank-to-be-turned-into-luxury-hotel-1115402.html |archive-url=https://web.archive.org/web/20190503064550/https://www.independent.co.uk/news/business/bank-to-be-turned-into-luxury-hotel-1115402.html |archive-date=2019-05-03 |url-access=limited |url-status=live|title=Bank to be turned into luxury hotel|website=Independent.co.uk|date=26 August 1999|author=Lucy Baker|access-date=9 September 2019}} Accor launched the 3-star hotel brand SuiteHotel in 1999.[https://www.hosteltur.com/01446_accor-lanza-marca-suitehotel-mercado-europeo-intencion-cubrir-demanda-sector-negocios.html Accor lanza la marca "Suitehotel" para el mercado europeo] In 2000, Accor took full control of Century International Hotels and Zenith Hotels International in Asia, bringing its number of hotels to 200 in the Asia-Pacific zone.{{cite web|url=https://eco.mdp.edu.ar/cendocu/repositorio/00033.pdf|title=Las adquisiciones y fusiones en las cadenas de hoteleras|website=Mdp.edu.ar|language=es|access-date=9 September 2019}} The Sofitel Philadelphia (former [Philadelphia Stock Exchange](/source/Philadelphia_Stock_Exchange) Building) was inaugurated, the first Sofitel to open in the US in a decade.{{cite web|url=https://www.hospitalitynet.org/news/4004861.html|title=New Sofitel Philadelphia Makes Its Debut - first new Sofitel developed by Accor in North America in more than 10 years|website=Hospitalitynet.org|date=1 May 2000|access-date=9 September 2019}} Accor bought 20% of the Polish hotel company Orbis.{{cite web|url=https://www.thecaterer.com/articles/28382/accor-expands-in-poland|title=Accor expands in Poland|website=Thecaterer.com|date=28 July 2000|access-date=9 September 2019}} In 2002, Accor settled in Mexico.{{cite web|url=https://expansion.mx/negocios/2007/11/09/el-aliado-frances|title=Accor, el aliado francés de México|website=Expansion.mx|date=9 November 2007|language=es|access-date=9 September 2019}} In 2004, Accor bought a 28.9% stake in the French all-inclusive holidays' company [Club Méditerranée](/source/Club_M%C3%A9diterran%C3%A9e).{{cite web|url=https://www.nytimes.com/2004/06/12/business/worldbusiness/deal-keeps-struggling-company-under-french-management.html|title=Deal keeps struggling company under French management : Accor buys stake in Club Med|website=The New York Times|author=Nicola Clark|date=12 June 2004|access-date=9 September 2019}} In 2005, [Gilles Pélisson](/source/Gilles_P%C3%A9lisson), nephew of Accor's co-founder [Gérard Pélisson](/source/G%C3%A9rard_P%C3%A9lisson), became chairman and CEO.{{cite web|url=https://www.economist.com/business/2010/11/11/asset-light-or-asset-right|title=Asset-light or asset-right?|website=Economist.com|date=11 November 2010|access-date=8 September 2019}} The investment firm [Colony Capital](/source/Colony_Capital) invested 1 billion euros in Accor.{{Cite news|date=2005-03-09|title=Colony Capital invests ?1bn in Accor|work=Financial Times|url=https://www.ft.com/content/941f8882-907b-11d9-b009-00000e2511c8|access-date=2022-01-31}} The firm sold its shares of Club Med in 2006{{cite web|url=https://www.wsj.com/articles/SB114990324468176888|title=Accor to Sell Most of Club Med Stake As Part of Revamp|website=Wsj.com|date=10 June 2006|author1=Anita Likus|author2=Brian Lagrotteria|access-date=9 September 2019}} and Red Roof Inn in 2007.{{cite web|url=https://www.reuters.com/article/accor-redroof/update-1-accor-sells-red-roof-inn-unit-for-1-32-bln-idUSN2332959820070423|title=UPDATE 1-Accor sells Red Roof Inn unit for $1.32 bln|website=Reuters.com|date=23 April 2007|access-date=9 September 2019}} === New multi-brand strategy === In 2007, Accor launched the serviced-apartments brand [Adagio](/source/Adagio_(hotel)) in a 50/50 venture with [Pierre & Vacances](/source/Pierre_%26_Vacances),{{cite web|url=http://www.hotelnewsnow.com/Articles/24253/Mama-Shelter-deal-new-territory-for-Accor|title=Mama Shelter deal new territory for Accor|website=Hotelnewsnow.com|date=30 October 2014|access-date=8 September 2019}} relaunched [Pullman](/source/Pullman_Hotels_and_Resorts) as a premium hotel brand,{{cite web|url=https://www.businesstraveller.com/news/2007/12/12/accor-launches-pullman-brand/|title=Accor launches Pullman brand|website=Businesstraveller.com|date=12 December 2007|author=Mark Caswell|access-date=9 September 2019}} and the Australian All Seasons as a global midscale hotel brand. In 2008, it launched the [MGallery](/source/MGallery) collection of upscale "personality" hotels.{{cite web|url=https://www.businesstraveller.com/accommodation/2011/03/16/accors-mgallery-brand-to-make-uk-debut/|title=Accor's MGallery brand to make UK debut|website=Businesstraveller.com|date=16 March 2011|access-date=9 September 2019}} In November 2010, Gilles Pélisson was replaced by [Denis Hennequin](/source/Denis_Hennequin) as the head of Accor. Accor split its hotel activities from its voucher activities, Accor Services (which became [Edenred](/source/Edenred) and was listed on the stock exchange).{{cite web|url=http://www.breakingtravelnews.com/news/article/accor-demerger-approved-by-shareholders/|title=Accor demerger approved by shareholders|website=Breakingtravelnews.com|date=30 June 2010|access-date=9 September 2019}} Suitehotel was merged with Novotel.{{Cite web|date=2010-05-20|title=SuiteNovotel : Accor fusionne Suitehotel et Novotel|url=https://www.tourmag.com/SuiteNovotel-Accor-fusionne-Suitehotel-et-Novotel_a38744.html|access-date=2022-01-31|website=TourMaG.com, le média spécialiste du tourisme francophone|language=fr}} In 2011, Accor revamped the Ibis brand by creating [ibis Styles](/source/ibis_Styles) (formerly All Seasons) and [ibis ''budget''](/source/ibis_budget) (formerly Etap Hotel).{{cite web|url=https://www.businesstraveller.com/accommodation/2012/06/22/ibis-accelerates-megabrand-revamp/|title=Ibis accelerates 'megabrand' revamp|website=Businesstraveller.com|date=22 June 2012|author=Scott Carey|access-date=8 September 2019}} The group sold the fine catering group Lenôtre,{{cite web|url=https://www.reuters.com/article/accor/sodexo-seen-buying-lenotre-unit-from-accor-report-idUSLDE76K1GW20110721|title=Sodexo seen buying Lenotre unit from Accor -report|website=Reuters.com|date=21 July 2011|access-date=8 September 2019}} and the [Compagnie Internationale des Wagons-Lits](/source/Compagnie_Internationale_des_Wagons-Lits). In 2012, the group launched the regional premium brand Grand Mercure in China (MeiJue),{{cite web|url=https://www.hospitalitynet.org/news/4059759.html|title=Accor claims its strong ambition for the luxury/upscale segment and targets a network of 400 hotels by 2015|website=Hospitalitynet.org|date=7 March 2013|access-date=8 September 2019}} and sold [Motel 6](/source/Motel_6).{{cite web|url=https://www.reuters.com/article/uk-accor-m6/accor-to-sell-motel-6-to-blackstone-for-1-9-bln-idUSLNE84L01520120522|title=Accor to sell Motel 6 to Blackstone for $1.9 bln|website=Reuters.com|date=22 May 2012|access-date=8 September 2019}} In 2013, Accor redefined its group business model on two core competencies: hotel operator and brand franchisor (HotelServices), and hotel owner and investor (HotelInvest).{{cite web|url=https://www.traveldailymedia.com/accor-splits-business-into-two/|title=Accor splits business into two|website=Traveldailymedia.com|date=28 November 2013|author=Mark Elliott|access-date=9 September 2019}} The group acquired the premier apartment hotel brand The Sebel.{{cite web|url=https://www.hotelmanagement.com.au/2013/09/13/accor-grows-sebel-brand/|title=Accor grows Sebel brand|website=Hotelmanagement.com.au|date=13 September 2013|access-date=9 September 2019}} In August 2013, [Sébastien Bazin](/source/S%C3%A9bastien_Bazin) became chairman and CEO of Accor.{{cite web|url=https://www.reuters.com/article/accor-ceo/update-3-accor-chooses-bazin-to-drive-asset-light-hotels-strategy-idUSL6N0GS0II20130827|title=UPDATE 3-Accor chooses Bazin to drive asset-light hotels strategy|website=Reuters.com|date=27 August 2013|access-date=8 September 2019}} He introduced a new economic model around two poles: HotelServices, which operates and franchises hotels, and HotelInvest, which owns hotels and leads investments.{{in lang|fr}} Jean-Bernard Litzler, [https://bourse.lefigaro.fr/indices-actions/actu-conseils/sebastien-bazin-divise-accor-en-deux-pour-mieux-le-reveiller-540532 Sébastien Bazin divise Accor en deux pour mieux le réveiller], ''Lefigaro.fr'', 27 November 2013 In 2014, Accor bought a 35% share in Mama Shelter (5 hotels) whose chief designer is [Philippe Starck](/source/Philippe_Starck), and signed a strategic alliance with the China Lodging Group ([Huazhu Hotels Group](/source/Huazhu_Hotels_Group) - 1900 hotels) to develop its hotel brands in China.{{cite web|url=https://www.ft.com/content/a165f9bc-83c9-11e4-9a9a-00144feabdc0|title=Accor signs deal for China expansion|website=Financial Times|date=14 December 2014|access-date=8 September 2019}} === Lifestyle hospitality === In June 2015, Accor changed its name to AccorHotels {{cite web|url=https://www.reuters.com/article/us-accor-digital/accor-steps-up-digital-push-and-changes-name-idUSKBN0OJ0CW20150603|title=Accor steps up digital push and changes name|website=Reuters.com|date=2 June 2015|access-date=8 September 2019}} and acquired [FRHI Hotels & Resorts](/source/FRHI_Hotels_%26_Resorts) ([Fairmont](/source/Fairmont_Hotels_and_Resorts), [Raffles](/source/Raffles_Hotels_%26_Resorts), [Swissôtel](/source/Swiss%C3%B4tel)).{{cite web|url=https://skift.com/2015/12/09/accor-buys-fairmont-raffles-and-swissotel-brands-for-2-9-billion/|title=Accor Buys Fairmont, Raffles and Swissotel Brands for $2.9 Billion|website=Skift.com|author=Jason Clampet|date=9 December 2015 |access-date=9 September 2019}} In 2016, AccorHotels acquired John Paul (concierge and loyalty service),{{cite web|url=https://skift.com/2016/11/17/accorhotels-acquires-majority-stake-in-concierge-and-loyalty-provider-john-paul/|title=AccorHotels Acquires Majority Stake in Concierge and Loyalty Provider John Paul|website=Skift.com|date=17 November 2016|author=Dan Peltier|access-date=9 September 2019}} [onefinestay](/source/onefinestay) (short-term vacation rentals),{{cite web|url=https://www.nytimes.com/2016/04/05/business/dealbook/accorhotels-of-france-buys-onefinestay-for-169-million.html|title=AccorHotels of France Buys Onefinestay for $169 Million|website=The New York Times|date=5 April 2016|author=Mark Scott|access-date=9 September 2019}} 30% of 25hours Hotels (Germany), and 30% of Oasis (accommodations provider).{{cite web|url=https://skift.com/2016/11/07/accorhotels-invests-in-boutique-brand-25hours-hotels/|title=AccorHotels Invests in Boutique Brand 25hours Hotels|website=Skift.com|date=7 November 2016|author=Deanna Ting|access-date=9 September 2019}} The new hotel brand [Jo&Joe](/source/Jo%26Joe) was launched,{{cite web|url=https://www.bighospitality.co.uk/Article/2016/09/27/AccorHotels-launches-Jo-Joe-brand-to-appeal-to-Millennials|title=AccorHotels launches Jo&Joe brand to appeal to Millennials|website=Bighospitality.co.uk|date=27 September 2016|author=Hannah Thompson|access-date=9 September 2019}} a strategic alliance was signed with [Banyan Tree](/source/Banyan_Tree_Holdings),{{cite web|url=https://www.reuters.com/article/us-accorhotels-banyantree/accorhotels-strengthens-luxury-hotels-portfolio-with-banyan-tree-deal-idUSKBN13X124|title=AccorHotels strengthens luxury hotels portfolio with Banyan Tree deal|website=Reuters.com|date=8 December 2016|access-date=9 September 2019}} and HotelInvest was spun off.{{cite web|url=https://www.hotelmanagement.net/own/accorhotels-to-spin-off-hotelinvest-unit|title=AccorHotels to spin off HotelInvest unit|website=Hotelmanagement.net|date=14 July 2016|access-date=9 September 2019}} In 2017, AccorHotels acquired Gekko (B2B hotel service),{{cite web|url=https://skift.com/2017/10/03/accorhotels-makes-acquisition-to-deliver-other-hotel-brands-to-travel-agencies/|title=AccorHotels Makes Acquisition to Deliver Other Hotel Brands to Travel Agencies|website=Skift.com|date=3 October 2017|author=Sean O'Neill|access-date=8 September 2019}} VeryChic (private sales for hotel deals),{{cite news | url=https://www.phocuswire.com/AccorHotels-moves-into-private-sales-with-acquisition-of-VeryChic | title=AccorHotels moves into private sales with acquisition of VeryChic | first=Linda | last=Fox | work=Phocuswire | date=4 April 2017}} and merged Squarebreak and Travel Keys into onefinestay.{{cite web|url=https://www.hotelmanagement.net/own/accorhotels-combines-travel-keys-squarebreak-and-onefinestay-under-one-brand|title=AccorHotels combines Travel Keys, Squarebreak and Onefinestay under one brand|website=Hotelmanagement.net|date=26 July 2017|author=Jena Tesse Fox|access-date=9 September 2019}} AccorHotels acquired 50% of the brand [Orient Express](/source/Orient_Express_(Accor)) to relaunch it as a luxury hotel brand,{{cite web|url=https://skift.com/2017/10/04/accorhotels-buys-into-orient-express-to-launch-new-luxury-brand/|title=AccorHotels Buys into Orient Express to Remake an Iconic Brand|website=Skift.com|date=4 October 2017|author=Patrick Whyte|access-date=9 September 2019}} Potel & Chabot (catering),{{cite web|url=https://www.c-mw.net/accorhotels-comes-acquisition-table-potel-chabot/|title=AccorHotels comes to the acquisition table for Potel & Chabot|website=C-mw.net|date=28 March 2017|author=Paul Colston|access-date=9 September 2019}} and Noctis (event organization, renamed Paris Society).{{cite web|url=https://www.reuters.com/article/press-release-accorhotels-in-talks-about-idUSFWN1IH13X|title=Accorhotels in talks about buying minority stake in Noctis|website=Reuters.com|date=15 May 2017|access-date=9 September 2019}} In 2018, AccorHotels sold 55% of HotelInvest for €4.4 billion and renaming it AccorInvest{{cite web|url=https://www.travelweekly.com/Travel-News/Hotel-News/Accor-selling-majority-stake-in-real-estate-business|title=Accor selling majority stake in real estate business|website=Travelweekly.com|date=27 February 2018|author=Danny King|access-date=8 September 2019}} and launched a tender offer to take full control of Orbis.{{cite web|url=https://emerging-europe.com/business/accor-to-buy-orbis-cees-largest-hotel-operator/|title=Accor to buy Orbis, CEE's largest hotel operator|website=Emerging-europe.com|date=27 November 2018|author=Shakhil Shah|access-date=9 September 2019}} It acquired the Mantra Group (134 hotels under the brands Mantra, Peppers, Breakfree, Art Series),{{cite web|url=https://www.smh.com.au/business/companies/accorhotels-expands-footprint-with-1-2b-mantra-deal-20180530-p4zidb.html|title=AccorHotels expands footprint with $1.2b Mantra deal|website=Sydney Morning Herald|date=31 May 2018|author=Carolyn Cummins|access-date=9 September 2019}} the [Mövenpick Hotels & Resorts](/source/M%C3%B6venpick_Hotels_%26_Resorts) (84 hotels in 27 countries),{{cite web|url=https://www.businesstimes.com.sg/real-estate/accorhotels-agrees-to-buy-movenpick-hotels-for-560m-swiss-francs|title=AccorHotels agrees to buy Movenpick Hotels for 560m Swiss francs|website=Businesstimes.com.sg|date=30 April 2018|access-date=9 September 2019}} and ResDiary (restaurant reservation and table management).{{cite web|url=https://www.hospitalitynet.org/news/4087846.html|title=AccorHotels acquires ResDiary, a leading platform for restaurant reservation & table management|website=Hospitalitynet.org|date=10 April 2018|access-date=9 September 2019}} AccorHotels partnered with [Katara Hospitality](/source/Katara_Hospitality) to set up a $1-billion [Africa](/source/Africa)-focused investment fund.{{cite web|url=https://www.reuters.com/article/accor-africa/accor-and-katara-hospitality-set-up-1-bln-africa-focused-investment-fund-idUSFWN1UJ02V|title=Accor and Katara Hospitality set up $1 bln Africa-focused investment fund|website=Reuters.com|date=22 July 2018|access-date=8 September 2019}} China Lodging Group bought 4.5% of AccorHotels.[https://www.chinatravelnews.com/article/122118 China Lodging buys 4.5% stake in AccorHotels, RevPAR up by 13.7% in Q1], ''Chinatravelnews.com'', 22 May 2018 In 2019, the 21c Museum Hotels acquired the previous year were added to the [MGallery](/source/MGallery) collection.{{cite web |url=https://www.hotelmanagement.net/own/uniting-brands-accor-brings-mgallery-to-north-america |title=Uniting brands, Accor brings MGallery to North America |website=Hotelmanagement.net |date=19 March 2019 |author=Jena Tesse Fox |access-date=9 September 2019}} Its digital marketing companies for hotels (Availpro, Fastbooking) were merged into D-Edge Hospitality Solutions.{{cite web |url=https://insights.ehotelier.com/suppliers/2019/03/07/d-edge-hospitality-solutions-the-marriage-of-technology-marketing/ |title=D-EDGE Hospitality Solutions: The Marriage of Technology & Marketing |website=Ehotelier.com |date=7 March 2019 |access-date=9 September 2019}} The group took full control of Orbis (Its subsidiary AccorInvest acquired 98.6% shares of Orbis).{{cite web |url=https://www.hotelmanagement.net/transactions/accorhotels-updates-orbis-acquisition-plans |title=AccorHotels updates Orbis acquisition plans |website=Hotelmanagement.net |date=21 January 2019 |author=Jena tesse Fox |access-date=9 September 2019}} Accor launched the new midscale hotel brand Tribe (born under the Mantra Group Management).{{cite web |url=https://www.hotelmanagement.net/development/accor-announces-new-lifestyle-brand-tribe |title=Accor announces new lifestyle brand Tribe |website=Hotelmanagement.net |date=4 May 2019 |author=Jena Tesse Fox |access-date=8 September 2019}} After buying 50% of the [SBE Entertainment Group](/source/SBE_Entertainment_Group) (owner of [Mondrian Hotel](/source/Mondrian_Hotel)s) in October 2018, Accor and SBE jointly launched the luxury hotel brand The House of Originals,{{cite web|url=https://www.businesstraveller.com/business-travel/2019/03/06/accor-and-sbe-launch-luxury-hotel-brand-house-of-originals/|title=Accor and SBE launch luxury hotel brand House of Originals|website=Businesstraveller.com|date=6 March 2019|author=Jenni Reid|access-date=8 September 2019}} and the premium hotel brand Hyde in [Australia](/source/Australia).{{cite web|url=https://www.businesstraveller.com/business-travel/2019/03/26/accor-and-sbe-to-introduce-hyde-brand-in-australia/|title=Accor and sbe to introduce Hyde brand in Australia|website=Businesstraveller.com|date=26 March 2019|access-date=9 September 2019}} In September 2019, Accor launched its first environment-conscious hotel brand, greet, with the first hotel opened in April that year in [Beaune](/source/Beaune).{{Cite web|title=Essentials that make sense|url=https://group.accor.com/en/Actualites/2019/09/greet|access-date=2020-12-10|website=group.accor.com|language=en}} On 3 December 2019, Accor repositioned its brand as ALL - Accor Live Limitless. The update merged Accor and its loyalty offering Le Club into one unified brand, ALL.{{cite web |author=Raini Hamdi |date=21 February 2019 |title=Accor Rebrands and Launches a New Loyalty Program |url=https://skift.com/2019/02/21/accor-rebrands-and-launches-a-new-loyalty-program/ |access-date=8 September 2019 |website=Skift.com}} In the wake of the [COVID-19 pandemic](/source/COVID-19_pandemic), Accor created CEDA (Coronavirus Emergency Desk Accor), a platform centralizing needs and providing accommodation solutions in France for front-line medical staff and vulnerable populations.{{in lang|fr}} [https://www.tourmag.com/CEDA-Online-la-solution-HCorpo-d-Accor-pour-le-personnel-soignant_a103287.html CEDA Online : la solution HCorpo d'Accor pour le personnel soignant], ''Tourmag.com'', 17 April 2020 The group allocated 70 million euros to launch the ALL Heartist Fund which was designed to assist employees and individual partners experiencing great financial difficulties.{{in lang|fr}} Mathilde Visseyrias, [https://www.lefigaro.fr/societes/coronavirus-accor-cree-un-fonds-de-soutien-avec-ses-dividendes-20200402 Coronavirus: Accor crée un fonds de soutien avec ses dividendes], ''Lefigaro.fr'', 2 February 2020 Accor and the certification agency [Bureau Veritas](/source/Bureau_Veritas) launched a label guaranteeing high safety and cleanliness measures in the group's hotels and restaurants,[https://www.hospitalitynet.org/news/4098733.html Accor launches the Cleanliness & Prevention ALLSAFE label], ''Hospitalitynet.org'', 18 May 2020 and signed a strategic partnership with the insurance company [Axa](/source/Axa) to provide medical assistance to the guests of its hotels worldwide.{{Cite web|date=2020-12-28|title=Accor's partnership with AXA provides free medical support for guests|url=https://globetrender.com/2020/12/28/accor-axa-free-medical-support-hotel-guests/|access-date=2021-09-16|website=Globetrender|language=en-GB}} In 2020, Accor opened more than 200 new hotels including its flagship Raffles Bali.{{Cite web|title=Notable openings from the first half of the year|url=https://group.accor.com/en/Actualites/2020/09/openings-first-half-2020|access-date=2020-12-10|website=group.accor.com|language=en}} On 24 November 2020, it announced that it is taking full ownership of SBE's Hotel assets (except Hudson Hotel in New York and Delano in Miami) as part of its simplification and asset-light strategy.{{Cite web|title=Accor takes full ownership of sbe hotel brands|url=https://group.accor.com/en/Actualites/2020/11/sbe-group-ownership|access-date=2020-12-10|website=group.accor.com|language=en}} It introduced [Mövenpick Living](/source/M%C3%B6venpick_Hotels_%26_Resorts) as an extension of Mövenpick brand for extended stay segment.{{Cite web|title=Mövenpick adds more top locations|url=https://group.accor.com/en/Actualites/2020/11/movenpick-development|access-date=2020-12-10|website=group.accor.com|language=en}} The company announced its strategic plan to focus on lifestyle hospitality.Cameron Sperance, [https://skift.com/2021/02/24/accors-european-hotel-exposure-drives-staggering-2-4-billion-2020-loss/ Accor’s European Hotel Exposure Drives Staggering $2.4 Billion 2020 Loss], ''Skift.com'', 24 February 2021 In 2021, Accor introduced the [SPAC](/source/Special-purpose_acquisition_company) Accor Acquisition Company (AAC) on the [Paris stock exchange](/source/Paris_stock_exchange), raising 300 million euros to lead investments in hotel-related businesses,[https://www.hospitalitynet.org/news/4104511.html Accor Announces Its Intention To Sponsor A Corporate SPAC Targeting Activities Adjacent To Its Core Hotel Business], ''Hospitalitynet.org'', 20 May 2021 sold a 1.5% share in the Chinese hotel management company [Huazhu](/source/Huazhu_Hotels_Group),[https://www.nasdaq.com/articles/hotels-group-accor-sells-1.5-stake-in-huazhu-group-for-239-mln-euros-2021-02-19 Hotels group Accor sells 1.5% stake in Huazhu Group for 239 mln euros], ''Nasdaq.com'', 19 February 2021 and invested in the Indian tech hospitality company Treebo.{{Cite news|title=Treebo raises $16 million Series D funding from Accor and others|work=The Economic Times|url=https://economictimes.indiatimes.com/tech/funding/treebo-raises-16-million-series-d-funding-from-accor-and-others/articleshow/83986736.cms|access-date=2021-09-16}} In October 2021, Qatar's Supreme Committee for Delivery & Legacy had signed an agreement with Accor to manage World Cup fan accommodation during the [2022 FIFA World Cup](/source/2022_FIFA_World_Cup). According to the agreement Accor will provide staff to manage and operate more than 60,000 rooms in apartments and villas.{{Cite news|last=Mills|first=Andrew|date=2021-10-28|title=Qatar signs deal with Accor to manage World Cup fan accommodation|language=en|work=Reuters|url=https://www.reuters.com/lifestyle/sports/qatar-signs-deal-with-accor-manage-world-cup-fan-accommodation-2021-10-28/|access-date=2021-10-30}} The same month, Accor and Ennismore finalized their joint-venture of 14 hotel brands. Accor was the majority stakeholder (then sold 10.8% to a consortium of Qatari investors{{Cite web |last=Simon |first=Elaine Yetzer |date=2022-06-21 |title=Accor looks to sell 10.8% interest in Ennismore |website=Hospitality Investor |url=https://www.hospitalityinvestor.com/ma/accor-looks-sell-108-interest-ennismore |access-date=2024-02-23 |language=en}}), and the founder of Ennismore [Sharan Pasricha](/source/Sharan_Pasricha) held a minority stake.{{Cite web |last=Whyte |first=Patrick |date=2021-10-04 |title=Accor and Ennismore complete lifestyle merger |url=https://www.hospitalityinvestor.com/content/accor-and-ennismore-complete-lifestyle-merger |access-date=2023-11-10 |website=Hospitality Investor |language=en}} Accor and the Italian hotel group Arsenale announced the launch of the [Orient Express La Dolce Vita](/source/Orient_Express_La_Dolce_Vita) luxury trains.{{Cite news|last=Haydock|first=David|date=2021-12-30|title=Accor and Arsenale launch luxury trains in Italy|language=en|work=International Railway Journal|url=https://www.railjournal.com/news/accor-and-arsenale-launch-luxury-trains-in-italy/|access-date=2023-10-22}} and the groups started to test urban autonomous cars with [Citroën](/source/Citro%C3%ABn) and [JCDecaux](/source/JCDecaux).Linda Fox, [https://www.phocuswire.com/autonomous-vehicles-accor-hotels-citroen Accor partners with Citroen on autonomous urban future], ''Phocuswire.com'', 29 September 2021 In 2022, Accor bought [Cunard's](/source/Cunard_Line) ''[Queen Elizabeth 2](/source/Queen_Elizabeth_2)'' from PCFC Hotels.{{Cite news |last=Jelski |first=Christina |date=May 11, 2022 |title=Accor to operate QE2 hotel in Dubai |work=Travel Weekly |url=https://www.travelweekly.com/Travel-News/Hotel-News/Accor-manage-QE2-floating-hotel-in-Dubai |access-date=August 10, 2023}} In 2023, Accor restructured into two distinct business units: "Economy, Midscale & Premium" unit (Ibis, Novotel, Mercure, Swissôtel, Mövenpick, Pullman, TRIBE from October 2023) and the "Luxury & Lifestyle" organized in four brand collections (Raffles & Orient Express, Fairmont, Sofitel & MGallery, Ennismore).{{Cite web |last=Limone |first=Jerry |date=6 July 2022 |title=Accor will reorganize its hotel brands |url=https://www.travelweekly.com/Travel-News/Hotel-News/Accor-organizational-restructuring |access-date=2023-11-10 |website=www.travelweekly.com |language=en}} The group announced the launch of Orient Express Silenseas, a luxury cruise built with [Chantiers de l'Atlantique](/source/Chantiers_de_l'Atlantique) and planned for delivery March 2026.{{Cite web |date=2023-12-01 |title=L'Orient Express Silenseas, le plus grand voilier du monde, sera construit à Saint-Nazaire |url=https://france3-regions.francetvinfo.fr/pays-de-la-loire/loire-atlantique/saint-nazaire/les-chantiers-de-l-atlantique-vont-construire-le-plus-grand-voilier-du-monde-le-orient-express-silenseas-2692082.html |access-date=2024-02-23 |website=France 3 Pays de la Loire |language=fr-FR}} The construction of the first ship started in March 2024.{{Cite web |title=Quadruple Evenement Ce Jeudi 28 Mars 2024 A Chantiers dde L'Atlantique |url=https://chantiers-atlantique.com/presse/quadruple-evenement-ce-jeudi-28-mars-2024-a-chantiers-de-latlantique/ |access-date=2024-08-17 |website=Chantiers de l'Atlantique |language=fr-FR}}{{Cite web |date=2024-03-29 |title=Les Chantiers de l'Atlantique lancent la construction du paquebot à voiles d'Orient Express |website=Mer et Marine |url=https://www.meretmarine.com/fr/construction-navale/les-chantiers-de-l-atlantique-lancent-la-construction-du-paquebot-a-voiles-d-orient-express |access-date=2024-08-17 |language=fr}} In June 2024, Accor and [LVMH](/source/LVMH) signed a partnership to jointly develop the luxury travel brand [Orient Express](/source/Orient_Express_(Accor)).{{Cite web |last=Weinstein |first=Jeffrey |date=13 June 2024 |title=LVMH invests in Accor’s Orient Express brand |url=https://www.hotelinvestmenttoday.com/Development/Brands/LVMH-invests-in-Accors-Orient-Express-brand |access-date=2025-10-27 |website=www.hotelinvestmenttoday.com |language=en}} In 2025, Accor's booking and loyalty platform reached 100 million members.{{Cite news |last=Baker |first=Terence |date=20 March 2025 |title=Accor's ALL is first non-US hotel loyalty program to hit 100 million members |url=https://www.costar.com/article/1468000964/accors-all-is-first-non-us-hotel-loyalty-program-to-hit-100-million-members |access-date=2025-10-27 |work=CoStar}} Accor and InterGlobe ([IndiGo](/source/IndiGo)'s parent company) agreed to grow their common hotel platform from 70 to 300 by 2030, and jointly invested in [Treebo](/source/Treebo_Hotels), making the alliance the third hotel operator in India.{{Cite news |last=Baker |first=Terence |date=9 April 2025 |title=Accor and India’s InterGlobe extend partnership, become majority owners of Treebo |url=https://www.costar.com/article/235942365/accor-and-indias-interglobe-extend-partnership-become-majority-owners-of-treebo |access-date=2025-10-27 |work=CoStar}} The group started a partnership with the [World Monuments Fund](/source/World_Monuments_Fund) (WMF) to safeguard 4 cultural heritage sites listed in the [2025 World Monuments Watch](/source/2025_World_Monuments_Watch).{{Cite web |date=13 May 2025 |title=Accor and WMF join forces to support the preservation of World Heritage sites |url=https://hospitality-on.com/en/development/accor-and-wmf-join-forces-support-preservation-world-heritage-sites |access-date=2025-10-27 |website=Hospitality ON |language=en}} In the USA, the group made its debut in [Las Vegas](/source/Las_Vegas) with a franchise partnership to manage the [Treasure Island](/source/Treasure_Island_Hotel_and_Casino) on the Strip.{{Cite news |last=Mateer |first=Noelle |date=25 July 2025 |title=Accor makes Las Vegas debut with Treasure Island |url=https://finance.yahoo.com/news/accor-makes-las-vegas-debut-093044968.html |access-date=2026-02-17 |work=Yahoo! Finance}} ==Activities== Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest hospitality company worldwide. === Brands === * {{hlist | '''Luxury''': | [Orient Express](/source/Orient_Express_(Accor)) | [Raffles Hotels and Resorts](/source/Raffles_Hotels_and_Resorts) ([FRHI Hotels & Resorts](/source/FRHI_Hotels_%26_Resorts)) | Faena | [Banyan Tree Hotels and Resorts](/source/Banyan_Tree_Holdings) ([Banyan Group](/source/Banyan_Group)) | [Sofitel Legend](/source/Sofitel) | [Fairmont Hotels and Resorts](/source/Fairmont_Hotels_and_Resorts) ([FRHI Hotels & Resorts](/source/FRHI_Hotels_%26_Resorts)) | [Sofitel](/source/Sofitel) | MGallery | Emblems (Emblems Group) }} * {{hlist | '''Premium''': | Mantis (Mantis Group) | Art Series (Mantra Group) | [Pullman](/source/Pullman_Hotels_and_Resorts) | [Swissôtel](/source/Swiss%C3%B4tel) ([FRHI Hotels & Resorts](/source/FRHI_Hotels_%26_Resorts)) | [Mövenpick](/source/M%C3%B6venpick_Hotels_%26_Resorts) | [Grand Mercure](/source/Mercure_(hotel)) | Peppers (Mantra Group) | The Sebel }} * {{hlist | '''Midscale''': | Mantra (Mantra Group) | [Novotel](/source/Novotel) | [Mercure](/source/Mercure_(hotel)) | [Aparthotel Adagio](/source/Adagio_(hotel)) | Handwritten Collection | Tribe }} * {{hlist | '''Economy''': | BreakFree (Mantra Group) | [ibis](/source/Ibis_(hotel)) | [ibis Styles](/source/ibis_Styles) | [ibis ''budget''](/source/Ibis_Budget) | [hotelF1](/source/Hotel_Formule_1) | greet }} * {{hlist | '''Ennismore joint-venture''': | [21c Museum Hotels](/source/21c_Museum_Hotels) | 25 Hours | Delano | Gleneagles | Hyde | [Jo&Joe](/source/Jo%26Joe) | Mama Shelter | [Mondrian](/source/Mondrian_Hotel) | Morgans Originals | SLS | SO/ | The Hoxton | working from_ | Rixos | Our Habitas | Rikas }} ===Other activities=== {| class="wikitable sortable plainrowheaders" |- ! Brand !! Description !! Since |- | D-Edge Hospitality Solutions || [SaaS](/source/Software_as_a_service) company for hotels || 2015 |- | John Paul || White label concierge services, affinity marketing and event management || 2016 |- | [onefinestay](/source/onefinestay) || Mobile application for short-term rentals of upscale apartments and houses || 2016 |- | Gekko || B2B hotel distribution platform || 2017 |- | Mamaworks || Coworking spaces in France and Luxembourg || 2017 |- | Paris Society || Organization of events and entertainment || 2017 |- | Potel & Chabot || Upscale catering || 2017 |- | Verychic || Private sales of hotels and luxury stays || 2017 |- | Adoria || Platform for the catering industry to optimize supply management || 2018 |- | Astore || Hotel/restaurant purchase platform || 2018 |- | ResDiary || Reservation and management of restaurant tables || 2018 |- | Wojo || Coworking spaces (within the group's hotels) || 2018 |- | [Thalassa](/source/Thalassa_Sea_%26_Spa)|| Spa || 1984 |} ===Loyalty programme=== Accor launched All (Accor Live Limitless), a [loyalty program](/source/loyalty_program), in 2019.{{Cite news|last=Robert|first=Martine|url=https://www.lesechos.fr/industrie-services/services-conseils/accor-multiplie-les-partenariats-pour-proposer-des-experiences-exclusives-a-ses-clients-1027334|title=Accor multiplie les partenariats pour proposer des expériences exclusives à ses clients|work=Les Échos|date=7 June 2019}} It was accompanied by a platform allowing customers to use their accumulated points to book exclusive experiences. The programme offers access to discounted hotel stays and includes benefits negotiated with partners in the fields of travel (airlines, trainlines, etc.), insurance, and shopping.{{Cite news|last=Guinot|first=Danièle|url=https://www.lefigaro.fr/societes/face-a-booking-accor-muscle-son-programme-de-fidelite-20250319|title=Face à Booking, Accor muscle son programme de fidélité|work=Le Figaro|date=20 March 2025}} In the sports sector, Accor capitalises on the stadiums it sponsors (the [Accor Arena](/source/Accor_Arena) in Paris and [Accor Stadium](/source/Accor_Stadium) in Sydney) by offering, for example, premium concert tickets or backstage access to artists. The programme reached 100 million members in 2025. The loyalty strategy helps attract and retain customers. As a result, one in three rooms was booked by an All member in 2025. It also supports premiumisation, with All members spending on average twice as much as other guests in the group’s hotels. In January 2026, the programme was expanded with All Accor+, paid membership cards aimed at regular customers, particularly [business travel](/source/business_travel)lers.{{Cite news|last=Savary|first=David|url=https://www.lechotouristique.com/article/que-prevoit-le-nouveau-programme-de-fidelite-payant-daccor|title=Que prévoit le nouveau programme de fidélité payant d’Accor ?|work=L’Écho touristique|date=4 September 2025}} For an average annual fee of several hundred euros, these cards provide discounts on room rates and meals. == Financial results == {| class="wikitable sortable plainrowheaders" |+ Financial results {{cite web |url=https://group.accor.com/en/finance/financial-data/key-indicators |title=Key indicators |date=2022 |publisher=Accor |accessdate=15 March 2022 |archive-date=15 March 2022 |archive-url=https://web.archive.org/web/20220315150645/https://group.accor.com/en/finance/financial-data/key-indicators |url-status=dead }} |- ! Year !! 2010 !! 2011 !! 2012 !! 2013 !! 2014 !! 2015 !! 2016 !! 2017 !! 2018 !! 2019 !! 2020 !! 2021 !! 2022 !! 2023 !! 2024 !! 2025 |- | Revenue || 5,948 || 6,100 || 5,649 || 5,425 || 5,454 || 5,581 || 1,646 || 1,937 || 3,610 || 4,049 || 1,621 || 2,204 || 4,224 || 5,056 || 5,606 || 5,639 |- | Net income || 3600 || 27 || (599) || 126 || 223 || 244 || 265 || 441 || 2,233 || 464 || (1,988) || 85 || 392 || 633 || 610 || 449 |} {| class="wikitable" |+Shareholders{{Cite web |title=Shareholding & Dividend - Finance |url=https://group.accor.com/en/finance/accor-share/shareholding-and-dividend |access-date=2026-01-19 |website=group.accor.com |language=en}} |- |Parvus Asset Management |10% |- |[Kingdom Holding Co.](/source/Kingdom_Holding_Co.) (Investment Management) |6.7% |- |[Qatar Investment Authority](/source/Qatar_Investment_Authority) |6.2% |- |[BlackRock](/source/BlackRock) |5.7% |- |Floating |71.4% |} == Management == Board of directors as of January 2022: * [Sébastien Bazin](/source/S%C3%A9bastien_Bazin) (chairman and CEO since 2013) *Iris Knobloch (vice-chairman since 2016){{Cite web|date=2016-07-28|title=AccorHotels : Nominations au Conseil d'administration - TendanceHotellerie|url=https://www.tendancehotellerie.fr/articles-breves/communique-de-presse/6542-article/accorhotels-nominations-au-conseil-d-administration|url-status=live|access-date=2022-01-20|website=www.tendancehotellerie.fr|archive-url=https://web.archive.org/web/20160803003854/http://www.tendancehotellerie.fr:80/articles-breves/communique-de-presse/6542-article/accorhotels-nominations-au-conseil-d-administration |archive-date=3 August 2016 |author1=T. H. }} *Asma Abdulrahman Al-Khulaifi (director){{Cite web |date=2022-04-28 |title=Accor : Informations concernant les administrateurs proposés à la nomination ou au renouvellement |url=https://www.zonebourse.com/cours/action/ACCOR-4602/actualite/Accor-Informations-concernant-les-administrateurs-proposes-a-la-nomination-ou-au-renouvellement-40189276/ |access-date=2024-02-03 |website=www.zonebourse.com |language=fr}} *Ugo Arzani (director) *Hélène Auriol Potier (independent director) *Iliane Dumas (director representing employees) *Qiong'Er Jiang (director) * Anne-Laure Kiechel (independent director since May 2023){{Cite web |date=2023-03-27 |title=Accor : Va soumettre la nomination de Mme Anne-Laure Kiechel |url=https://www.tradingsat.com/accor-FR0000120404/actualites/accor-accor-va-soumettre-la-nomination-de-mme-anne-laure-kiechel-1062535.html |access-date=2024-02-03 |website=BFM Bourse |language=fr}} * Bruno Pavlovsky (independent director){{Cite web |title=Le Conseil d'administration d'Accor propose deux nominations |url=https://hospitality-on.com/fr/nomination/le-conseil-dadministration-daccor-propose-deux-nominations |access-date=2024-02-04 |website=Hospitality ON |language=fr}} * [Nicolas Sarkozy](/source/Nicolas_Sarkozy) (independent director since 2017){{Cite news|last=Khan|first=Mehreen|date=2017-02-21|title=Nicolas Sarkozy joins AccorHotel's board of directors|work=Financial Times|url=https://www.ft.com/content/c9dd969a-f4fc-374b-8cca-b823d77459f4|access-date=2022-01-20}} * Christine Serre (director representing employees) * Isabelle Simon (independent director) * Samad Zok (director) == Animal welfare == In 2016, Accor, in partnership with [Humane Society International](/source/Humane_Society_International),{{Cite web |date=December 21, 2016 |title=AccorHotels partners with Humane Society Internationalto source 100% of the eggs its hotels servefrom free-range farms |url=https://press.accor.com/accorhotels-partners-with-humane-society-internationalto-source-100-of-the-eggs-its-hotels-servefrom-free-range-farms/?lang=eng}} committed to sourcing only cage-free or free-range eggs in its restaurants, with a goal of full implementation by the end of 2021 in regions with developed supply chains (such as Europe, the Pacific, and North America), and by 2025 in markets where supply chains were still emerging. In 2025, the company released a report detailing progress through the end of 2024, acknowledging efforts made but indicating that the targets—particularly in South and Southeast Asia—were unlikely to be met, resulting in a failure to fully achieve its pledge.{{Cite web |date=21 March 2025 |title=Accor Cage free eggs end 2024 result |url=https://group.accor.com/-/media/Corporate/Commitment/PDF-for-pages/Eggs/Accor_Cage_free_eggs_end_2024_results_EN_2025_publication.pdf?rev=3fd4a312097f4c93b41457da63fa3fb0&hash=CA6E55F5982F2E67FD159BD87041B693 |access-date=2025-05-12 |website=group.accor.com}} == Sustainability == Accor is aiming to achieve carbon neutrality by 2050.{{cn|date=May 2026}} To do so it has split its emissions into three scopes with separate targets for each; scope 1 (direct emissions), scope 2 (indirect emissions related to electricity purchases) and scope 3 (indirect emissions).{{Cite web |title=Sustainability strategy: Quantis supports Accor’s innovative approach |url=https://quantis.com/case-studies/accor-sustainability-strategy/|access-date=2025-06-19}} The goals for each scope start with a 25% reduction in scopes 1 and 2 by 2025 (from baseline figures in 2019). This will then climb to 46% by 2030 and a target of 28% reduction in scope 3 emissions over the same timeframe.{{Cite web |title=Accor |url=https://ditchcarbon.com/organizations/accor|access-date=2025-06-18}} The plan was validated by the [Science Based Targets Initiative](/source/Science_Based_Targets_initiative).{{Cite web |date=29 December 2022 |title=Accor Commits to Reaching Net Zero Emissions by 2050 |url=https://www.hotelnewsresource.com/article124189.html |access-date=2023-11-10 |website=www.hotelnewsresource.com}} In 2021, Accor issued its first [sustainability-linked bond](/source/sustainability-linked_bond)s for an amount of 700 million euros.{{Cite web |date=2021-11-23 |title=Accor announces the success of its inaugural "Sustainability-Linked Bond" |url=https://insights.ehotelier.com/global-news/2021/11/24/accor-announces-the-success-of-its-inaugural-sustainability-linked-bond/ |access-date=2023-11-10 |website=Insights |language=en-AU}} In February 2024 Accor partnered with Qualmark to target gold certification for sustainable tourism for its New Zealand hotels.{{Cite web |title=Accor, Qualmark partner for sustainable tourism in New Zealand |url=https://hotelsmag.com/news/accor-qualmark-partner-for-sustainable-tourism-in-new-zealand/|access-date=2025-06-19}} In March of the same year, Accor announced water "stewardship" initiatives across its properties and operations including a reduction in water footprint in its food and beverages services and incentives for guests to opt out of their rooms being cleaned daily.{{Cite web |title=Accor vows to improve water ‘stewardship’ across its operations |url=https://www.businesstravelnewseurope.com/Accommodation/Accor-vows-to-improve-water-stewardship-across-its-operations|access-date=2025-06-19}} == Criticism == Accor has faced criticism for its decision to continue operating in Russia following the country’s invasion of Ukraine in 2022. While many international hotel chains suspended or ceased operations, Accor's CEO justified the company's presence by citing the responsibility to support employees and humanitarian efforts.{{Cite web |last=Sumers |first=Brian |date=2022-03-24 |title=Accor CEO Explains Why He Won't Close Hotels in Russia |url=https://skift.com/2022/03/24/accor-ceo-explains-why-he-wont-close-hotels-in-russia/ |access-date=2025-01-30 |website=Skift |language=en-US}} Critics argue that by maintaining business activities in Russia, Accor indirectly supports the local economy, contradicting global efforts to impose economic pressure on the country. The company was subsequently listed in the Leave Russia database for its continued presence in the Russian market.{{Cite news |title=Accor |url=https://leave-russia.org/accor |archive-url=https://web.archive.org/web/20241005040714/https://leave-russia.org/accor |archive-date=5 October 2024 |access-date=2025-01-30 |language=en-US |url-status=live }} ==See also== * [Accor Arena](/source/Accor_Arena), venue in Paris * [Accor Stadium](/source/Stadium_Australia), venue in Sydney ==References== {{reflist}} ==External links== {{Commons category}} * {{Official website|https://group.accor.com/en}} * [https://www.forbes.com/companies/accor/#3a5270ed5f47 Company data on ''Forbes''] {{portal bar|France|Hotels}}{{Accor}} {{Hotel chains}} {{CAC Next 20 companies}} {{Authority control}} Category:Accor Category:CAC Next 20 Category:Companies based in Paris Category:Companies listed on Euronext Paris Category:Companies listed on the Frankfurt Stock Exchange Category:Companies listed on the London Stock Exchange Category:French brands Category:French companies established in 1967 Category:Hospitality companies established in 1967 Category:Hospitality companies of France Category:Hospitality companies Category:Multinational companies headquartered in France --- Adapted from the Wikipedia article [Accor](https://en.wikipedia.org/wiki/Accor) by Wikipedia contributors ([contributor history](https://en.wikipedia.org/wiki/Accor?action=history)). Available under [Creative Commons Attribution-ShareAlike 4.0 International](https://creativecommons.org/licenses/by-sa/4.0/). Changes may have been made.