# Accesso

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> Markdown URL: https://mediated.wiki/source/Accesso.md
> Source: https://en.wikipedia.org/wiki/Accesso
> Source revision: 1355207645
> License: Creative Commons Attribution-ShareAlike 4.0 International (https://creativecommons.org/licenses/by-sa/4.0/)

{{Use dmy dates|date=December 2024}}
{{short description|Technology company based in Berkshire}}
{{Infobox company
| name = Accesso Technology Group PLC
| logo = Accesso logo.svg
| former_name = Lo-Q
| type = Public
| traded_as = {{Lse|ACSO}}
| predecessor = The Tellurian Devices Company, accesso
| image = Accesso (26669730229).jpg
| image_size = 
| image_alt = 
| image_caption = Accesso booth at [IAAPA](/source/IAAPA) IAE 2017
| successor = 
| founder = Leonard Sim
| defunct = <!-- {{End date|df=yes|YYYY|MM|DD}} -->
| fate = 
| area_served = Worldwide
| key_people = Steve Brown (CEO), Andrew Jacobs (CCO), Fern MacDonald (CFO), Bill Russell ([Non-Executive Chairman](/source/Non-Executive_Chairman))
| industry = [leisure](/source/leisure), [cultural](/source/cultural), [entertainment](/source/entertainment), [theme park](/source/theme_park), [technology](/source/technology)
| services = ticketing, virtual queuing, guest management, eCommerce, access control, reserved seating, box office ticketing, point of sale ticketing, online ticketing, global ticketing distribution
| revenue = {{Increase}} {{US$|118.7 million}} (2018)<ref name="2018 results">{{cite web |title=2018 Annual report and financial statements |url=https://s3.eu-west-2.amazonaws.com/document-api-images-live.ch.gov.uk/docs/-BE232G_ZuUqfbbxkrwghOCgsJsZ8b9lbRXssj5FNyM/application-pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=ASIAWRGBDBV3OU3SY35B%2F20190603%2Feu-west-2%2Fs3%2Faws4_request&X-Amz-Date=20190603T011620Z&X-Amz-Expires=60&X-Amz-Security-Token=AgoJb3JpZ2luX2VjEK%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCWV1LXdlc3QtMiJHMEUCIQCtl4qKamm6TGRJ86MMNh4vrUH6zOJ5EsT3%2Fn0iW%2FODVQIgeMjZmjaNOPShswogHSIdDoK1QVXLoU8WkqWi4NCTbysq4wMIx%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARABGgw0NDkyMjkwMzI4MjIiDFLa3Fm0z2jd390WGyq3A3M0JsPHN66gFLXUxSsL3OuU6O2ceRY4RSZv8go8d4tInXj05%2BdLIZ9%2By3RHgXWOR0BlFZFc3MOMV3D%2FeZh27wEIQannac%2B%2BwOwHno5CFYOfx24bXoVNzLB%2BJqOALGU6I%2Bnm0ILRpY6csKOEj%2Bf0ZvgHQay763Di2DiZgf%2FqOCCul0OZxIEaxJZjafjxIWbszk%2FbEFaiwfvNK0xAgTUcMahWlHcS7ugsVq7uB7ZX%2F%2FP6anv%2BXVc6M31ob2h82Z15Jh3DjLJ4IPW6fdboycLEnRaMRFUn%2BnNXNmQpfMoCu%2BfxZcbayOXD6%2BRzumXpu7SWeaXv00%2BewbjF0uR%2BALgXQab2EYLO%2Bmzhv9xerQwXZYPOdGu6NsmzrSkjXz48HeBRKKxRHz0EyybAjx81E3WZsWsO3EyrRK94PD5n1irWT%2FjH818uGzcBLQm4rG2azL0dEmaRr3AW1tzZrap0bkKo8T1z9wfWrpns4vcqDW3p43cBy1dD%2FjTRRBZ6%2F3Nito%2BvFfQc1S%2F%2FRT2RzBUeakuvIC5%2FWQw38EOHYoUW8EUtVTpiNWzL8NkAklva9ivSWtxqn1OpN9N6m3Iw3JbR5wU6tAEdyWUNviCOdclLEGjI1s7zvsCHMn9sy2k%2BiDjKHppDdf3KjFxQe4RY68M2Dh6qQHdXSQ8yNJe9DtuiWrEdnBzKXYw8dhdxE6pDPRHQxD9lqet%2BXy3KuA854Cjm5uxzLxpLel7Dlz2uuHJsmsXsSIVEeLuzyWX%2BcbNGDx1fyMqsaU8AYWCXbWmmIHtH%2FveMr8hwTtbHaA%2B96zkxyro0X3GSofejHquPKf0jkYvrrqwSRGaPadE%3D&X-Amz-SignedHeaders=host&X-Amz-Signature=ff973a57738c9ec773182dbf05babb743c81d8ccc48189055bc935107e5ca66c |date=7 May 2019<!--received by Companies House--> |via=Companies House Register }}</ref>{{rp|3}}{{Dead link|date=November 2020}}{{Failed verification|date=November 2020}}
| operating_income = {{increase}} {{US$|88.2 million}} (2018)<ref name="2018 results" />{{rp|3}}
| net_income = {{Increase}} {{US$|25.1 million}} (2018)<ref name="2018 results" />{{rp|3}}
| aum = <!-- Only used with financial services companies -->
| assets = {{decrease}} {{US$|257.5 million}} (2018)<ref name="2018 results" />{{rp|55}}<!--both current and non-current assets-->
| equity = {{Increase}} {{US$|181.5 million}} (2018)<ref name="2018 results" />{{rp|55}}
| owner = 
| num_employees = {{unbulleted list |{{decrease}} 406 Seasonal (2018, avg monthly number)<ref name="2018 results" />{{rp|79}} |{{increase}} 518 Non-seasonal (2018, avg monthly number)<ref name="2018 results" />{{rp|79}}}}
| parent = 
| divisions = accesso LoQueue<br/>accesso Passport<br/>accesso ShoWare<br/>accesso Siriusware<br/>Ingresso<br/>The Experience Engine (TE2)
| subsid = Located in [Europe](/source/Europe) and [North America](/source/North_America) and Australia
| footnotes = 
| caption = 
| foundation = {{start date and age|df=yes|2000|8}} (Lo-Q)
| location_city = [Berkshire](/source/Berkshire)
| location_country = England
| location = 
| locations = 4 Offices Worldwide
| homepage = {{URL|http://www.accesso.com}}
}}

'''Accesso Technology Group PLC''' (formerly '''Lo-Q''') is a publicly listed [technology](/source/technology) company based in [Berkshire](/source/Berkshire), England.<ref name="Lo-Q in the fast lane as new products come on stream">{{cite news|last=Whiterow|first=Philip|title=Lo-Q in the fast lane as new products come on stream|url=http://www.proactiveinvestors.com.au/companies/news/27080/lo-q-in-the-fast-lane-as-new-products-come-on-stream--27080.html|accessdate=11 April 2012|newspaper=Proactive Investors Australia|date=29 March 2012|archive-url=https://web.archive.org/web/20120331130907/http://www.proactiveinvestors.com.au/companies/news/27080/lo-q-in-the-fast-lane-as-new-products-come-on-stream--27080.html|archive-date=31 March 2012|url-status=dead}}</ref> Accesso has 9 offices across the world, and serves 1000 venues, providing ticketing, point of sale, virtual queuing, distribution and guest experience management services.<ref>{{Cite web|url=https://accesso.com/about|title=About Us|author=Accesso Technology Group|language=en-US|access-date=2020-11-23}}</ref>

==History==
Accesso was established around 2000, and entered bankruptcy almost immediately. The company then reemerged in 2007.<ref>{{Cite web|date=2019-06-07|title=Insights: Riding a rollercoaster with Accesso|url=https://www.theticketingbusiness.com/2019/06/07/insights-riding-rollercoaster-accesso/|access-date=2020-03-04|website=TheTicketingBusiness News|language=en-GB}}</ref>

In 2012, Lo-Q PLC acquired the [Lake Mary, Florida](/source/Lake_Mary%2C_Florida)-based company, Accesso LLC, for {{US$|22 million}}.<ref name=":2">{{Cite news|last=Garcia|first=Jason|date=6 December 2012|title=Local park ticketing firm sold for $22M|page=A10|work=Orlando Sentinel|location=Orlando, Florida|url=https://www.newspapers.com/clip/32232722/local_park_ticketing_firm_sold/|via=Newspapers.com}}</ref><ref name=":0" /> At the time, Lo-Q focused on developing ride-reservation systems for [theme parks](/source/theme_parks), while accesso focused on online and mobile ticket sales software and the management of online ticket stores.<ref name=":2" /> Tom Burnet was the [CEO](/source/CEO) of Lo-Q and retained this role after the merger.<ref name=":2" /><ref>{{Cite news|url=https://www.newspapers.com/clip/32233096/multiple_items_in_tourism_section/|title=Reservation-only rides in the works?|last=Pedicini|first=Sandra|date=24 November 2014|work=Orlando Sentinel|location=Orlando, Florida|page=D3|via=Newspapers.com}}</ref> Accesso's CEO and owner Steve Brown joined the board of the new company and became the [COO](/source/Chief_operating_officer) of North American operations.<ref name=":2" />

In November 2013, Lo-Q was renamed accesso to reflect the company's operations.<ref name="Lo-Q is now accesso">{{Cite press release|title=Lo-Q is now "accesso"|url=https://www.wsj.com/article/PR-CO-20131112-907590.html?dsk=y|accessdate=15 November 2013|date=12 November 2013|work=The Wall Street Journal}}{{Dead link|date=June 2019|fix-attempted=yes}}</ref> In December 2013, accesso acquired for {{US$|12 million}} [Taos, New Mexico](/source/Taos%2C_New_Mexico)-based ticketing and [point-of-sale](/source/Point_of_sale) software provider Siriusware.<ref name=":1">{{Cite news|url=https://www.newspapers.com/clip/32231545/several_headings_under_tourism/|title=Accesso buys Siriusware|last=Clarke|first=Sara K.|date=9 December 2013|work=Orlando Sentinel|last2=Garcia|first2=Jason|location=Orlando, Florida|page=D3|via=Newspapers.com}}</ref> On 10 November 2014, accesso acquired VisionOne and their ShoWare ticketing product, a cloud-based ticket sales product.<ref name="Accesso">{{Cite web|url=http://accesso.com/news/accesso-acquires-visionone-worldwide-ltd|title=**accesso** acquires VisionOne, Worldwide, Ltd.|last=Accesso|date=31 May 2017|website=accesso Technology Group plc|language=en-us|access-date=31 May 2017}}</ref> On 30 March 2017, accesso acquired Ingresso,<ref name="Accesso" /> a global distribution system for entertainment ticketing. Later in 2017, the company acquired The Experience Engine (TE2),<ref>{{Cite web|url=https://blooloop.com/news/accesso-acquires-the-experience-engine-te2/|title=accesso acquire software specialist The Experience Engine TE2|website=Blooloop|access-date=2020-03-04}}</ref> a guest experience management company.<ref>{{Cite web|url=https://accesso.com/news/accesso-announces-plan-to-acquire-the-experience-engine-te2|title=**accesso** Announces Plan To Acquire The Experience Engine (TE2)|website=accesso Technology Group|language=en-US|access-date=2020-03-04}}</ref>

In 2014, the company began via a three-year partnership with a South Korean consulting firm.<ref name=":0">{{Cite news|url=https://www.newspapers.com/clip/32198177/lake_mary_firm_moves_into_south_korean/|title=Lake Mary firm moves into South Korean theme parks|last=Pedicini|first=Sandra|date=14 August 2014|work=Orlando Sentinel|location=Orlando, Florida|page=A12|via=Newspapers.com}}</ref>

== Products ==
thumb|A Qbot at Mirabilandia in Italy
Accesso has products for ticketing, virtual queuing, distribution, guest experience and point of sale.

Accesso'a LoQueue Virtual Queuing<ref>{{Cite web |title=accesso LoQueue Virtual Queuing System |url=https://www.accesso.com/solutions/virtual-queuing |access-date=2022-12-02 |website=accesso Technology Group |language=en-US}}</ref> was introduced in 2001 and allows guests to wait in virtual lines as opposed to physical ones. Products for virtual queuing include the Qbot (retired), Qband (retired), Qsmart, and Prism.<ref name="secondary products source">{{cite web|url=http://accesso.com/solutions/loqueue|title=Products -accesso LoQueue|publisher=Your Guide|accessdate=11 April 2012}}</ref> Several patents have been registered for their concepts.<ref name="Patent Queue management system">{{cite patent|country=US|number=6529786|title=Queue management system|pubdate=1997-05-22|fdate=1996-11-15|inventor=Sim, Leonard|assign1=Maria N. Von Buhr|assign2=Chad Rapp}}</ref><ref name="Patent Reservation Management System and Method">{{cite patent|country=US|number=2008080445|title=Reservation Management System and Method|pubdate=2008-04-03|fdate=2006-09-28|inventor=Bayne, Christopher; Butler, Christopher; Sim, Leonard}}</ref><ref name="Patent System For Regulating Access to a Resource">{{cite patent|country=US|number=2010277276|title=System For Regulating Access to a Resource|pubdate=2010-11-04|fdate=2010-05-12|inventor=Bayne, Christopher; Butler, Christopher; Sim, Leonard}}</ref>

Accesso's Passport ticketing suite<ref>{{Cite web |title=accesso Passport Online Ticketing System |url=https://www.accesso.com/solutions/ticketing/online-ticketing-system |access-date=2022-12-02 |website=accesso Technology Group |language=en-US}}</ref> is used by venues including [Six Flags](/source/Six_Flags)<ref>{{cite journal|title=Cedar Fair chooses accesso to drive e-commerce platform|journal=Amusement Today|date=27 October 2011|url=http://www.amusementtoday.com/cedar-fair-chooses-accesso-to-drive-e-commerce-platform/|accessdate=15 November 2013}}</ref><ref name="Mission Admission">{{cite journal|title=Mission Admission|journal=Park World Magazine|date=28 January 2009|url=http://www.parkworld-online.com/news/fullstory.php/aid/1157/Mission_Admission_.html|accessdate=15 November 2013|archive-url=https://web.archive.org/web/20110105053639/http://parkworld-online.com/news/fullstory.php/aid/1157/Mission_Admission_.html|archive-date=5 January 2011|url-status=dead}}</ref> and [Palace Entertainment](/source/Palace_Entertainment).<ref>{{cite journal|title=Kernels – September 2012|journal=Park World Magazine|date=7 September 2012|url=http://www.parkworld-online.com/news/fullstory.php/aid/2335/Kernels__96_September_2012.html|accessdate=15 November 2013|archive-url=https://web.archive.org/web/20131019213248/http://www.parkworld-online.com/news/fullstory.php/aid/2335/Kernels__96_September_2012.html|archive-date=19 October 2013|url-status=dead}}</ref> In 2015, Merlin Entertainments Group signed a long-term agreement with accesso.<ref>{{Cite web|url=http://accesso.com/news/merlin-entertainments-selects-accesso-as-its-exclusive-global-ticketing-solution-provider|title=Merlin Entertainments Selects **accesso** as its Exclusive Global...|last=accesso|date=31 May 2017|website=accesso Technology Group|language=en-us|access-date=31 May 2017}}</ref>

The company's Siriusware ticketing & point of sale<ref>{{Cite web |title=accesso Siriusware Point of Sale Ticketing… |url=https://www.accesso.com/solutions/ticketing/point-of-sale-ticketing-system |access-date=2022-12-02 |website=accesso Technology Group |language=en-US}}</ref> provides guest management, ticketing, [e-commerce](/source/e-commerce) and point-of-sale for venues and attractions. Accesso's ShoWare live entertainment ticketing<ref name="accesso.com">{{Cite web |title=accesso ShoWare Box Office Event Ticketing… |url=https://www.accesso.com/solutions/ticketing/box-office-ticketing-software |access-date=2022-12-02 |website=accesso Technology Group |language=en-US}}</ref> is cloud-based ticket sales software.<ref name="accesso.com"/>

==References==
{{Reflist}}

Category:Accesso
Category:Companies based in Berkshire
Category:Technology companies established in 2000
Category:Technology companies based in London
Category:Amusement park companies
Category:2000 establishments in England

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Adapted from the Wikipedia article [Accesso](https://en.wikipedia.org/wiki/Accesso) by Wikipedia contributors ([contributor history](https://en.wikipedia.org/wiki/Accesso?action=history)). Available under [Creative Commons Attribution-ShareAlike 4.0 International](https://creativecommons.org/licenses/by-sa/4.0/). Changes may have been made.